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Embassy Suites by Hilton Northwest Arkansas

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#3 of 21 Hotels in Rogers
Certificate of Excellence
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Embassy Suites by Hilton Northwest Arkansas
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831 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Northwest Arkansas
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Showing 825: English reviews
Minneapolis, Minnesota
Reviewed April 14, 2016

Given the location and the new amenities surrounding the hotel this is a great hotel to stay at. The staff is friendly, hotel is clean, and the food is good. Complimentary breakfast and happy hour! They are both well worth it as well. This is a busy hotel so it was a little loud at times but once you are...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank wilkinsc79
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. We are so glad that you enjoyed your stay with us and we hope to see you again very soon!

Bixby, Oklahoma
Reviewed April 14, 2016

Love this hotel! Friendly staff, very clean, comfy beds, great size rooms! Love the suite with kitchen area and sink/fridge/micro. Awesome complimentary breakfast and dinner reception with drinks and snacks! Won't stay anywhere else!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank RTanner14
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you so much for taking the time to complete a review regarding your recent stay. We are so glad you enjoyed your time with us. We hope to see you again very soon!

conway, ar
Reviewed April 13, 2016

this Hotel is exceptional. Clean, friendly and great for both business and family travel. Staff is really helpful and the hotel is close to shopping and food. This is the only hotel in the area which I stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mbradshaw
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We really appreciate your business and look forward to serving you next time that you are here.

Tulsa, Oklahoma
Reviewed April 12, 2016

Excellent experience - courteous staff, nice decor, excellent food, convenient location. Close to Crystal Bridges Museum. Truly appreciated our experience. Overall nice stay! Definitely encourage others to try it. We plan to return.

Review collected in partnership with Embassy Suites Hotels
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Thank jkorstad
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. We are so glad that you enjoyed your stay and look forward to seeing you again very soon!

Muldrow, United States
Reviewed April 11, 2016

The hotel was clean and quiet. The room was large and comfortable with great bedding. The breakfast was good with several options, plenty of room and adequate staff to keep everything clean and re-supplied. I would definitely stay there again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Linda S
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We appreciate your feedback and we hope to see you again very soon!

Jonesboro, United States
Reviewed April 11, 2016

Valet parking was poor, did not help with the luggage nor take bags to the room. Had to wait for the keys for 15 minutes to leave. Everything else was excellent. The rooms were modern and nice. The reception area was nice. It was a sleep friendly hotel. The food and drinks were very good.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Beverly N
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your stay. We appreciate the feedback. I apologize that our valet service did not provide a great experience during your stay. I will definitely follow up on your concerns as we want our guests to arrive and depart having the best possible experience. We do hope that you will...

Easton, Pennsylvania
Reviewed April 10, 2016 via mobile

Spent three nights here on business. Check in and out were easy. Stayed in the Spa tower which was nice. Room was huge. Breakfast and evening reception were good. Staff very helpful. Only disappointment was housekeeping. One day, the room was not made up until 5 PM. I did not use the Spa but my friends who did were pleased....

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Helpful?
Thank Ortho3311
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to complete a review regarding your recent stay with us. We are glad you had a great visit overall but do apologize for the late housekeeping service. We are glad that you plan to return and do hope that you will get to use our spa on your next visit. We look forward to...

Little Rock, Arkansas
Reviewed April 10, 2016

Clean rooms, staff could have been a little more helpful when digital key would not work. All usual ammenities when checking in to other Hilton hotels were not given at this location. Example no complimentary water in room, no information on hotel restaurant nor extras.

Review collected in partnership with Embassy Suites Hotels
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Thank 414tracieb
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your stay with us. We appreciate your feedback. I apologize that you had trouble with your digital key and that our staff was not more helpful with this service. I will definitely follow up on your concerns as this digital key software is new to the property and our...

Lee's Summit, MO, United States
Reviewed April 7, 2016

Friendly staff, the front desk, and restaurant staff were very helpful. Went to the Spa for a Deep Tissue treatment and Brian was awesome. The total staff in the spa were outstanding. The breakfast was soooooo good I ate way to much. Happy Hour a nice touch.

Review collected in partnership with Embassy Suites Hotels
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Thank Carolyn R
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for leaving a review regarding your recent stay with us. I am so glad that our staff was so helpful during your stay and that you were able to enjoy our fabulous spa during your stay. I will pass on your kind words to Brian. We look forward to seeing you again very soon.

Mississippi
Reviewed April 7, 2016

Very disappointing at this visit. Hopefully it was just a glitch and not permanent, as this is the first time in many years it has not been up to standard. Service and attention to details from the employees were sadly poor.

Review collected in partnership with Embassy Suites Hotels
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Thank U2951EJpamelac
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. I apologize that you did not enjoy your stay with us. We would like to know more about your experience so that we can make it right with you and correct any items that need attention. Please feel free to email Stephanie.Irvine@JQH.com with your contact information so that she may...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Northwest Arkansas is the first upscale full-service hotel, just off I-540. Our hotel offers easy access into the entire Rogers, Bentonville, Springdale, and Fayetteville area. We are ideal for those with business meetings at WalMart, Tyson, or JB Hunt headquarters. Or if you are in the area for leisure - come see the Crystal Bridges Museum of American Art, Pinnacle Hills Promenade Mall, and Beaver Lake. Our hotel boasts beautiful two-room suites with separate living and bedroom areas. In addition, it has the most prestigious and 3rd largest conference center with over 20,000 square feet of state of the art meeting space. Not enough? We have a 145,000 sq ft in our convention center opened in 2006! Come stay at our Embassy Suites Northwest Arkansas Hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Northwest Arkansas

Address: 3303 S Pinnacle Hills Pkwy, Rogers, AR 72758-8952
Location: United States > Arkansas > Rogers
Price Range: $138 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Northwest Arkansas 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites
Hotel Style:
#2 Romantic Hotel in Rogers
#3 Family Hotel in Rogers
#5 Business Hotel in Rogers
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Northwest Arkansas staff and other travelers.
2 questions
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Questions? Get answers from Embassy Suites by Hilton Northwest Arkansas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't hesitate to voice your preference,.”
 of 5 bubbles BrendaB184, Jan 18, 2017 | Read review
“Get front view, away from highway.”
 of 5 bubbles Q2573OMmichaelm, Nov 23, 2016 | Read review
“recommend high floor”
 of 5 bubbles zzc09, Oct 22, 2016 | Read review
“All rooms seemed equally nice.”
 of 5 bubbles emelmelte558, Oct 14, 2016 | Read review
“Two room king...gorgeous.”
 of 5 bubbles lesliem757, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question