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Embassy Suites by Hilton Northwest Arkansas

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#3 of 21 Hotels in Rogers
Certificate of Excellence
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Embassy Suites by Hilton Northwest Arkansas
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701 Reviews from our TripAdvisor Community

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Showing 695: English reviews
Cabot, Arkansas
1 review
5 of 5 stars Reviewed yesterday NEW

We prefer Embassy wherever we travel. We usually get a corner room. This time our suite was newly furnished and so clean and comfortable. The welcoming drinks and snacks were awesome and so was the complimentary breakfast!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lisa M
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visited Rogers for 3 nights, stayed at the Embassy....great hotel....breakfast wonderful and to order.....plentiful, fresh, great variety...omlets to order....staff courteous, where needed when needed.....tables bussed immediately! Evening manager's reception awesome....snacks galore along with wine, beer, and mixed drinks (or straight liquor, up to you lol).... Finally the sleep room clean, comfortable, spacious..housekeeping did wonderful....cleaned transparently....didn't see housekeeping but saw their... More 

Helpful?
Thank Max C
1 review
5 of 5 stars Reviewed 1 week ago

Arrived on a Friday afternoon and was greeted right away. Check in was fast and easy, very friendly staff. Happy hour was amazing and breakfast the next morning was fantastic. Slept like a baby with no noise from doors slamming down the hall. Room was clean and we had plenty of towels. Can't wait to stay again!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 894idal
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you so much for taking the time to leave a review. We appreciate your feedback and are so glad that you enjoyed your stay. We look forward to seeing you again very soon! More 

Melissa, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We make this our go to hotel everytime we visit our son in Fayetteville or my brother in Siloam Springs. It's a little out of the way, but worth the drive to stay here. We enjoy the evening Managers Reception with appetizers and free wine/beer, the breakfast is always excellent and fresh!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anna W
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for your review. We appreciate your kind words and look forward to being of service to you again very soon. More 

Springfield, Missouri
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are good; Room Service food is OK. No ketchup with fries; warm cole slaw; deserts that seem days old. Otherwise, it's decent. Fried Shrimp better than most. The cook to order breakfast is always good; but BEWARE: They shut down bfast early and even shut down the coffee machines before 10 am and make you pay for the lobby... More 

Helpful?
Thank Richard M
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. We appreciate your feedback. I apologize that your food and beverage experience was not what you should expect from an Embassy Suites Hotel. I will follow up on your concerns so others are not disappointed as you were. We hope that you will give us another... More 

Little Rock, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Definitely the best hotel in the area. The staff goes out of its way to make sure everything is perfect. The only things that I did not like were the weak water pressure from the shower head and the hot tub was just warm and not hot.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brian M
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We appreciate your feedback. I apologize that your water pressure was not sufficient and that our hot tub was also not operating as it should. I will definitely follow up on your concerns so that others are not disappointed as well. We hope to see you again very soon! More 

Virginia Beach, Virginia
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love Hilton Honors' cell app that allows you select your own room and create a digital key using your cell phone. Awesome. Nice property, clean, well maintained, with friendly staff. Let me check in very early due to an early arriving flight... Gym was OK, and common areas were ok. The bar was the only aspect of this hotel that... More 

Helpful?
Thank BeachBum1964_10
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your stay. We appreciate your feedback. I apologize for your experience in the bar. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. I am sorry if that was not your experience. You can be confident that we... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Accustomed to arrivals on Friday nights, I completely forgot it was Friday morning instead of Saturday. Of course when we went downstairs to eat at 9:45, breakfast, which ends at 9:00 on weekdays, was put away! At that point we realized our mistake! We were trying to decide what to do, when Fermina, who was working in the area, completely... More 

Helpful?
Thank Griffinizza
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you so much for leaving a review regarding your recent stay with us. I am so glad to hear that Fermina took good care of you. I can only hope all of our employees would deliver the same kind of service as she did. We look forward to seeing you on your next visit! More 

Hot Springs, Arkansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Although some people have told me they think this hotel is a little high, it has an awesome location w/great walkable restaurants, easy freeway access & friendly employees who go out of their way to please customers. We find ourselves going back fairly often.

Helpful?
Thank karencK7638FB
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you love our hotel. We look forward to seeing you on your next visit! More 

Batesville, Arkansas
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this property on several occasions and have never had a problem but found this stay to be very disappointing. The shower curtain liner was covered in mold all along the bottom and was coming off in chunks in the shower. It was disgusting! My fitted bed sheet was put on incorrectly, but the worst part was the... More 

Helpful?
Thank Stacy T
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for your feedback. I apologize and am also disappointed to hear about your experience. This is not typical of our hotel and I am going to have a member of our management team reach out to you directly today and follow up on your concerns. We strive to provide each and every guest with the best stay and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Northwest Arkansas is the first upscale full-service hotel, just off I-540. Our hotel offers easy access into the entire Rogers, Bentonville, Springdale, and Fayetteville area. We are ideal for those with business meetings at WalMart, Tyson, or JB Hunt headquarters. Or if you are in the area for leisure - come see the Crystal Bridges Museum of American Art, Pinnacle Hills Promenade Mall, and Beaver Lake. Our hotel boasts beautiful two-room suites with separate living and bedroom areas. In addition, it has the most prestigious and 3rd largest conference center with over 20,000 square feet of state of the art meeting space. Not enough? We have a 145,000 sq ft in our convention center opened in 2006! Come stay at our Embassy Suites Northwest Arkansas Hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Northwest Arkansas

Address: 3303 S Pinnacle Hills Pkwy, Rogers, AR 72758-8952
Location: United States > Arkansas > Rogers
Price Range: $133 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Northwest Arkansas 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Hotwire, getaroom.com, Odigeo, Priceline, Travelocity, Expedia and Cheap Tickets so you can book your Embassy Suites by Hilton Northwest Arkansas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites
Hotel Style:
#2 Romantic Hotel in Rogers
#3 Family Hotel in Rogers
#5 Business Hotel in Rogers
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