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Fairfield Inn & Suites Bentonville Rogers

#7 of 21 Hotels in Rogers
Certificate of Excellence
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Fairfield Inn & Suites Bentonville Rogers
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The only thing I thought could have been better is if the hot tub worked. Otherwise, it was a very good deal. Sheets were clean, everything seems pretty new, it had a thermostat on the wall which was nice. Hot breakfast including waffles eggs and sausage. Work station in the lobby. Noon check out was great, it allowed us to... More 

Helpful?
Thank Penny A
Leawood, Kansas
1 review
5 of 5 stars Reviewed June 15, 2016 via mobile

The rooms are a little small and outdated, but Phyllis at the front desk was GREAT! She went above and beyond to make my stay nice. She called multiple restaurants to secure discounts for me! It's people like her that make your time away from home better!

Helpful?
Thank BC T
Amanda B, Front Office Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

Thank you for the kind review! We are very proud of our staff and we are happy to see when someone has a great experience with them. We are always trying to go above and beyond for our guests and we are glad to see that you felt that way. Our rooms, on the other hand, are a little small... More 

Owasso, Oklahoma
Level Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 15, 2016

I have negative things to say about this place. Broken hot tub, loud and inefficient air conditioner, and mattress pad that flies of the bed constantly to name some. But, I didn't feel unsafe, everything worked, and breakfast was delicious. My favorite part? There was a stereo with a cassette tape player. Will I be back? Maybe.

Helpful?
Thank tripaj
Amanda B, Front Office Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

I apologize that you feel this way about our hotel. Our hot tub is in the process of being removed since we had our renovation earlier this year and unfortunately it is taking more time then we would like. Our AC units, especially this time of year, are running 24/7 and we are sorry about how loud they can get.... More 

Berryton, Kansas, United States
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 10, 2016

We stayed with a group for one night, cookies at the front desk in the evening, nice fitness center and indoor pool area as well as breakfast area. The room was good, included a coffee pot, microwave and refrigerator and a comfortable bed (all the standard hotel amenities). We did hear someone walking above us (probably a late check in... More 

Helpful?
Thank Donice L
Amanda B, Front Office Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

We are always excited to hear that a guest enjoyed their stay and was able to take advantage of some of our amenities! We are very happy to hear that we were able to accommodate you and your group so well during your stay and we hope to see you all again in the future. More 

Miami, Florida
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 2, 2016

I stay at Marriott hotels because they are some of the cleanest I've been to... this Fairfield was just as expected... great mattress/pillows, CLEAN room, front desk staff very friendly and helpful! Breakfast was served daily from 7AM to 10AM... it was ok, only went once during my 4 night stay... not a fan of it even though it has... More 

Helpful?
Thank Enrique-S18
Kevin K, General Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

Thanks for posting a review. I understand your frustration with the noise above your room during your stay. I apologize for the inconvenience this caused. You are correct that there is little we can do as management. We don't get many complaints like this, but urge all our guests to please request a top floor room if they've had this... More 

Tallmadge, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed May 23, 2016

Service at the front desk is always good. Phyllis and Arielle do a great job. Breakfast is always ready on time and well organized. The remodeling has made a difference. I would have gone 'all in' and renewed everything at the same time though.

Helpful?
Thank Peter E
Kevin K, General Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

Thanks for posting a review and mentioning Phyllis and Ariel. I agree that they do a great job. I'm glad you noticed the renovation. It's really perked things up. Thanks for staying with us and hopefully we'll see you again. More 

Lubbock, Texas
Level Contributor
224 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed May 22, 2016

We stayed here while visiting the Crystal Bridges Museum. It was a good choice. The staff people were friendly and efficient. The room was clean and comfortable, and everything worked. The breakfast was above average for free motel breakfasts.

Helpful?
Thank WestTexastraveller17
Kevin K, General Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

Thank you for staying with us while visiting Crystal Bridges. We are an easy drive to that beautiful museum. I'm happy to hear the room was clean and comfortable and the staff was friendly and efficient. Thanks for taking the time to post a review and keep us in mind on your next trip through Northwest Arkansas. More 

Oklahoma City, Oklahoma
2 reviews
5 of 5 stars Reviewed May 18, 2016

We checked into the Fairfield Inn on Rozell on 5/14/16. We made reservations weeks in advance and knew that the only availability was a king bed and we needed two doubles. However, we arranged to have a roll away brought in so it was no problem. However, when we arrived we found out the last roll away had been taken.... More 

Helpful?
Thank mlewis1310
Kevin K, General Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

I'm glad to hear you enjoyed your stay and we were able to work out a solution for all the beds you needed. I remember searching the property for the right size box and packing for the iPad, so I'm happy to hear it made to you safe and sound. Thanks for staying with us and for the kind words. More 

Edmond, Oklahoma
1 review
5 of 5 stars Reviewed May 16, 2016

Excellent Hotel. Very nice and helpful with directions to Restaurants. We are a Marriott couple that enjoys travel and we usually stay with Marriott.We traveled to Springfield, MO back through Eureka Springs AR and then on to Rogers AR and then we returned home to Edmond, Oklahoma Great short weekend trip.

Helpful?
Thank skelley82016
Kevin K, General Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

Thanks for posting a review of our hotel. I'm glad you enjoyed your stay and we hope to see you again. More 

Chicago, Illinois
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 11, 2016

ariel front desk lady is super nice and the rooms are clean, location convenent but the tv's in the fitness closet have been broken for over a year...this is inexcusable. front desk acknowledged this has been a problem for a while but this is now beyond ridiculous. i will be staying somewhere else the next time I travel down there.... More 

Helpful?
Thank 718steve
Kevin K, General Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review

Thanks for posting a review. We're working with our cable provider to get the proper equipment in place to make the televisions work. We went through a renovation recently and replaced all the old fitness equipment with new equipment. I agree that there is no excuse and this is a high priority. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Fairfield Inn and Suites is a 99 room hotel conveniently located off Interstate 49 at exit 85. The hotel has 40 DBDB, 35 Kings, 22 King Suites, 2 Spa Suites. All of our guest rooms have a refrigerator and microwave. We are on what is known as "Restaurant Row" in Rogers, Arkansas. We have 10 restaurants, a shopping center, and a movie cinema all within steps of our door. Centrally located in NW Arkansas to area attractions: Crystal Bridges Art Museum, NW Arkansas Regional Airport, Wal-Mart's Corporate Headquarters, Beaver Lake fishing and rentals, University of Arkansas in Fayetteville, Northwest Arkansas Community College, Pig Trail Harley Davidson and famous scenic routes. ... more   less 

Additional Information about Fairfield Inn & Suites Bentonville Rogers

Address: 4611 Rozell Road, Rogers, AR 72756
Location: United States > Arkansas > Rogers
Price Range: $83 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Bentonville Rogers 2.5*
Number of rooms: 99
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Also Known As:
Fairfield Rogers
Fairfield Inn Rogers
Rogers Fairfield Inn
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