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Moevenpick Nabatean Castle Hotel

Upper Main Rd, Wadi Mousa | PO Box 184, Petra - Wadi Musa 71811, Jordan
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143 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Malmo, Sweden
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 27, 2015

This great hotel is on top of the Wadi Musa valley overlooking the amazing Petra. After 8 hours of walking, it was a blessing to check in here. The pool was freezingly cold, but that didn´t stop us vikings for a swim. Amazing sunset over the desert from the patio and very good hospitality. The rooms were great to say... More 

Helpful?
Thank Ryavallen
rania b, Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not... More 

Salisbury, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 20, 2015

We travelled to Petra as part of a recent Golden Holidays Tour of Jordan. This hotel was lower quality than other Moevenpick hotels we stayed in on our travels. But the staff were always very helpful and our room was clean and comfortable - if a little shabby. Jordan was wonderful, the people friendly and welcoming. I'd highly recommend a... More 

Helpful?
1 Thank Nicola B
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Resort Petra and pleased to know that you were satisfied with our employees' service. Moreover, we have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of... More 

beverly hills,CA
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 1, 2014

I stayed in this hotel with a group during my stay in Petra and I couldn't believe it belongs to the Movenpick chain. It's old, run down and neglected. The food at dinner and beakfast was terrible. The carpet in my whole corridor was filthy and there were holes in my bedding. The only thing that was good was the... More 

Helpful?
3 Thank elvira2001
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your feedback is an invaluable source to review our performance, I have discussed them with my team in order to avoid such... More 

Travelers are raving about these Petra - Wadi Musa hotels

Preston, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 8, 2014

The view from our window was outstanding, you could watch the sun go down over the mountains and it was breathtaking. The hotel itself wasn't great, it was OK for a couple of nights, but some things were really off putting. The bathroom was very poorly ventilated, so it was covered in mildew, not nice. Our bed sheets were ripped... More 

Helpful?
2 Thank Barbieb2
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review on Tripadvisor. We have taken careful note of your comments, as they are an invaluable source to review our performance, I have shared them with the departments concerned to ensure future improvements and avoid reoccurrences. Hoping to have the pleasure of welcoming you should your travel plans... More 

Amman, Jordan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 29, 2014

This hotel cannot be classified as a 5 star hotel, the furniture is old and worn, no LCDs they are still using that old box, the bathroom is miserable, the only swimming pool that's internal is freezing cold, the temp is around 18c, we asked the staff to heat it up but they said this is not possible. The location... More 

Helpful?
4 Thank Qais A
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your feedback is an invaluable source to review our performance, I have discussed them with my team in order to avoid such... More 

Mumbai
Level Contributor
328 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed June 28, 2014

Having stayed at Movenpick Hotels in the Dead Sea and Aqaba, this was areal let down. Though it's a big property, it is dingy, needs to refurbish its carpets in the corridors which were dusty and stained. The rooms are average and the food not up to the mark. The breakfast was quite bleak and the dining room area could... More 

Helpful?
2 Thank Pahari
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback of your recent stay on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests, I... More 

Telford, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 19, 2014

I came to Petra in July 2013 to see the wondrous and mystically beautiful Rose Red City of Petra. And decided to stay at the Moevenpick Nabatean Castle Hotel. After my flight to Jordan and then a long journey from Amman to Petra by Taxi I was understandably exhausted. It thus came as a pleasant surprise that when I reached... More 

Helpful?
1 Thank J C
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for posting your comments on tripadvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations. We pride ourselves on providing "honest, uncomplicated,... More 

Bengaluru (Bangalore), India
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 16, 2014

The hotel was good, but could use some improvements in the sense that, the bathrooms and the furnishings can be renewed. The service was good, but the general feel need to be pepped up. The staff are friendly and helpful and this really tops all else.

Helpful?
2 Thank Deeceego
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us. Moreover, we have taken careful note of your comments and as they are invaluable source to review our performance, I have them with the departments concerned for future improvements in these... More 

newton ma
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 1, 2014

It seems that no Moevenpick hotels in Jordan have even average service - see review on Moevenpick Dead Sea. We had buffet breakfasts every morning. The wait staff were not trained to provide reasonable service. One had to wait awhile after being seated to get a cup of coffee. We often went twice to the buffet. When we returned, we... More 

Helpful?
3 Thank nutlie
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Nabatean Castle Hotel. We have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests, I have shared them with the... More 

Salt Lake City, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 23, 2014 via mobile

Hotel looks nice from the outside. The paint is peeling on the inside. WiFi is horrible. It does not work even standing next to the router. The dinner was good. The breakfast was poor. The eggs were not real. I do not recommend the hotel.

Helpful?
4 Thank skiibum2
TWAISSI, General Manager at Moevenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Nabatean Castle Hotel. We have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests, I have shared them with the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Moevenpick Nabatean Castle Hotel is a 10 minute drive from the entrance to the historic site of Petra, situated in a breathtaking secluded position on a hillside at an altitude of 1,400 metres. ... more   less 

Additional Information about Moevenpick Nabatean Castle Hotel

Address: Upper Main Rd, Wadi Mousa | PO Box 184, Petra - Wadi Musa 71811, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Price Range: $130 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moevenpick Nabatean Castle Hotel 5*
Number of rooms: 92
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Also Known As:
mövenpick Petra Wadi Musa
Moevenpick Nabatean Castle Resort
Moevenpick Nabatean Castle Hotel Jordan/Petra - Wadi Musa
Hotel Style:
#8 Luxury Hotel in Petra - Wadi Musa
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