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Petra Panorama Hotel

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Guests1 room, 2 adults, 0 children
Traveler (426)
Room & Suite (171)
Pool & Beach (28)

About

#36 of 43 hotels in Petra - Wadi Musa
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Property amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Free parking
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Meeting rooms
Outdoor pool
Paid Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
601Reviews
4Q+A
45Room tips
Traveler rating
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We stayed here for one night as part of a large tour group. It appears that this hotel caters to large groups. The dining room was huge and VERY noisy due to the huge number of people and clanking of dishes. Luckily our group was hived off to a separate area that was quieter. The food selection was really large and pretty good overall. The rooms all appear to have amazing views of the breathtaking scenery. That ends the positives. The hotel is a pretty weird building that is difficult to navigate. It screams 1970 and looks like it has not had a stitch of updating since that time. The room itself was large and seemed clean, but it was so dated. The bathroom lighting was terrible, which might have been a good thing as one could not see the details. The plug situation was not good - only one plug in the room could accommodate our adaptors, and it was not next to the bed, so charging devices was difficult. Many reviews have commented on poor service, but since we did not ever require any direct service I cannot say one way or another. The dining room staff were smiling and pleasant, but I have no idea how the staff would respond to any potential issues. It was good for a tour group for one night, but I would not recommend staying here if you are on your own. I am sure you could find a better hotel with similar views and much better ambiance. It is a shame, because the location is so beautiful it's almost surreal.
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Stayed here as part of a group tour for 2 nights. The location is great, very nice views all around. The hotel itself is quite dated, however, the service we received i have to say was quite good overall. You can clearly feel that management doesn't really get involved in maintaining the property, which is a shame as it has such an enormous potential! The rooms, again, quite dated, but clean and were sufficient. We had a half board option here, and the food was fine throughout. Certainly something for everyone available. They have a lovely pool area with amazing views. One criticism i must say, was when i visited the lobby bar. I ordered a beer and was given a glass from the fridge totally covered in mould. I told the lady behind the bar straight away and asked for another glass, but, the second glass was also covered in mould. I told her that's really dangerous and she needs to wash them. I was given an uninterested expression, and the next day i could see the glasses were still there - unwashed. If you're not too fussed about the hotel experience, this is a good option. It's not a completely run-down hotel by any means, but, it certainly is a budget hotel, and suffices if you're just looking for somewhere to base yourself when visiting Petra.
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I was part of a tour group of 40 people. The rooms were nice but 6 rooms of our group were very cold with heaters that did not work. There were very low night time temperatures. After complaining, the people were mostly moved but still had cold nights. The food was mediocre at best. At around 4 am we heard loud screams repeatedly. At breakfast we learned, that one of the couples in our party had an intruder in their room. They stated that when they called the front desk, they replied "what do you want me to do about it?" The saddest part is that when our tour leader reported it to the travel agency, the hotel denied everything. They said there were only 2 cold rooms and that situation was remedied immediately. They also denied the intruder, indicating that was impossible. Having said all that and not recommending the hotel, the views were lovely.
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+1
Apparently there are some hotels that are open only during peak season and remain closed for the rest of the year. This hotel would be a fine example of such a hotel if it were true. We had to wait more than seven minutes (the duration of a cigarette, the way I smoke them) for the front desk to be manned. The hotel itself is built ‘upside down’, pretty much like the Dana Guest House - but unlike the Guest House, lacks character of any sort. What it has going for it though is its panoramic view of Wadi Mose - the Valley of Moses. All rooms of this hotel look out, I believe, over this amazing view. Hence the ‘upside down’ design concept. For the duration of our stay here, the hotel seemed woefully understaffed. The staff manning the bar was also bussing plates at the restaurant, which was one floor below. Not very efficient, even though the poor lady doing it did her best to keep us all happy. The hotel was built to take large amounts of people. The restaurant was on two levels, only one of which was utilised when we were there. Think mass production hospitality and you’d have a pretty good idea about the way the hotel is meant to be run. Now think mass production hospitality with a limited number of employees and you’d have a crystal clear picture of what we experienced at the hotel. Its huge, sprawling spaces seemed devoid of staff at any given time. This actually didn’t matter much to us though, because we were more out of the hotel than in it. After all, it’s in Petra. The moon setting over Petra is one of the most amazing sights I have seen. The way it’s pale light glints off the Tomb of Aroon (?) Aaron, Moses’s brother, is both magical and deeply moving. This tomb overlooks all of the region and on a clear day, is visible from the western borders of Jordan, 1900 metres or so below. Overall, we didn’t have much to complain about the Panorama Suites Hotel, Petra. But other than the view, we didn’t have much good to say about it either.
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Having reviewed this hotel yesterday I have to add that the breakfasts are of a very poor quality compared with all the other hotels I have visited in Jordan. As mentioned before the room looks pleasant enough but is extremely cold, the heating doesn’t work and when I tried to exchange some money From sterling to Jordanian dinar the rate was very low. My advice if in Petra would be to stick to an ATM. This is most definitely a hotel I would advise you to keep away from
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PRICE RANGE
$76 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel petra panorama, petra panorama wadi musa
LOCATION
JordanMa'an GovernoratePetra - Wadi Musa
NUMBER OF ROOMS
160
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