Feynan ecolodge is a charming place, build with taste and with an overall nice atmosphere. Where it completely lacks is the service provided: very poor. Nobody really cares about you at this ecolodge, you are left there wondering: if you ask for something you could wait for hours. No flexibility from the staff (for example to organise a walk at a certain time that fits your needs, even when the lodge is totally empty!). The food is absolutely disappointing, very few plates for dinner and breakfast and let me point out: poorly prepared, using cheap ingredients. Light at night is provided by candles, really nice! But consider that in your room you won't find any plug to charge your phone! That's annoying. The price you pay is absourdly high for the service and food you get. The main problem is that there's no director/manager taking care and coordinating the employees that do and act as they want. I will never again book in this lodge and I will discourage friends that asked me about this place while planning a tour in Jordan.…
I spent 2 nights here when travelling through Egypt and Jordan with a women's trip.The rooms are large and lit by candlelight -beside the bathroom which had electricity. All of the staff were wonderful and friendly-especially Ameen who was our guide on some local walks.And even carried supplies to make some hot tea at our 1/2 way point.The food was delicious (vegetarian) and the cooking class was fun.It was amazing to learn about the Bedouin way of life.Stargazing on the rooftop was also very enjoyable.It was also wonderful to sit by the fire and meet other guests from different parts of the world.I would definitely recommend this experience for something very different
Great concept of an eco-lodge built on sustainable principles in the harsh beauty of the lower part of the Dana Gorge: solar-voltaic electricity to heat water; candles for romantic evenings; vegetarian food; no alcohol; rubbish recycling, etc; and supporting 50 local Bedouin families with work in the lodge (though only for the men!), in a candle-making workshop (where the women are squirreled away) and in providing 'Bedouin experiences' in nearby homes. So what's not to like? Quite a lot, actually! In an increasingly crowded eco-tourism market Feynan claims elegance, beauty and zen but delivers poor service, bad organisation and a lack of focus on guests' comfort. Examples: • beds with the comfort of park benches • cheap metal chairs without cushions in communal areas and dining terrace • no sun loungers or parasols on the very pleasant roof terrace, just plastic-covered mattresses to lie on • dilapidated, dark and dirty lounges • broken tiles on walkways and stairs (trip hazard in candlelight) • poor variation of dishes at meal-times: the same pickles, hummous, yoghurt etc at every meal; veg stew with or without harissa; the same disgusting blancmange dessert every night • haphazard offering of walks and activities available in the all-inclusive rate: some cancelled or substituted without warning or advertisement; 'stargazing' lectures at unpredictable times after dinner; tea and coffee not in bedrooms, not on tap in the hall and not served in the hall at the advertised slots • staff who do not communicate acceptably in English. We ARE English and could not understand; many other visitors would be even more perplexed Nice to be helping a local community with our visit, but we felt ripped off being charged 750 JD (= 1,060 USD) for three days of this, plus extortionate luggage transfer from Dana Guesthouse plus 16 JD for the ride to the main highway pick-up point. The staff are nice: the problems at Feynan are due to poor management …
Brilliant trip, very friendly staff, went with 3 kids, 5,9, and 11, it was the highlight of there trip to Jordan. The day out with the shepards was particularly special for the kids, Solomon, the shepard made bread in the mountains, and made a flute out of a piece of bamboo, whilst we had lunch
We stayed for two nights and really enjoyed the lodge, the food and the landscape. All the staff were really friendly and keen to explain about the area and its history. Our room was very comfortable, with a balcony, and the lack of electricity in the room manageable as the bathroom did have a light and candles were provided. Internet and recharging available in the reception area.
We do Not want to Book there a second time. Very Bad experience. The staff did Not meet our expectations. Very unflexible. No booking there in the future. We are Looking for a much netter Stay for the next time
I was really disappointed with the facilities and food at the hotel. The price we paid was nearly £250 for one night and the buffet dinner was disappointing to say the least. Also the price of £16 to take you to the visitor centre one way is outrageous it's only 8 kms! Our We walked from Dana to Feynan which was a wonderful walk and had a driver deliver our bags to the hotel, but on arrival he was told he couldnt drive to the hotel and had to leave our bags at the visitor centre. They then charged us £16 to bring them to the hotel. This should be included in the huge price of the room. Also they did not arrange any activities the next day. They told us Wadi Guwheir was closed as we wanted to go there, but i discovered later it was not closed. So the information was not correct either. Altogether very disappointed.…
This was such a unique and interesting experience. I enjoyed it very much even though I only stayed one night and left early in the morning and didn't book any activities through the eco lodge. I would have liked to stay one more night. I read some reviews where other tourists thought the value did not match up to the experience and the money they paid. I'd like to offer a different viewpoint. The whole point of the Eco Lodge is to EXPERIENCE the beauty of the stars, to connect with your soul, connect with nature, the beauty of the scenery, enjoy the environment with just the flicker of candle lights without the need for technology, TV, wi-fi, cell phones, etc... That is why there are no outlets in the rooms and no power besides in the bathroom! However, if you need to charge your cell phone, there are outlets in the lobby to do so. Yes, perhaps I paid a lot more money than a typical hotel that offers TV, outlets, technology, bars, entertainment, more "activities", etc..For people who want these things, then you shouldn't be staying at Feynan Eco Lodge and you are totally missing the point. There is nothing quite like walking around the hotel with just lanterns lighted by candles (made by locals), having dinner with only candle lights with other tourists or by yourself in another area (you certainly don't need to eat in the dining area, you can eat in another room), having your rooms lighted with candle light, watching the stars at night enjoying silence, connecting with your soul WITHOUT cell phones, TV, technology, and any distractions. It was magical for me and I enjoyed it. I see the beauty and simplicity in things that other people who are dependent on technology, wi-fi, and external sources of entertainment don't. The food was great. I enjoyed dinner and breakfast very much. The hotel was clean. I read reviews where some tourists mentioned there were trash everywhere and lots of stray cats, but that was not my experience. There were a few stray kittens but not many and the eco-lodge was clean. Overall, I highly recommend Feynan Eco Lodge. Perhaps you'll learn to enjoy the silence, connect with your soul on a deeper level, and relate to nature and the stars, when staying at the Eco Lodge.…
The Feynan Ecolodge has been rated one of the best lodges in the world for a reason. You do need a relatively high clearance vehicle to make it to the lodge or they will coordinate a transfer with the local Bedouin. I loved the drive and highly recommend it. The lodge offers MANY activities from guided hikes (you can hike on your own for many as well), cooking classes or demos, shepherding for the day, and more. The rooms are nice but only the bathrooms are powered. Everything else is candlelit made by local women. Half of the money goes back to the local community and they employ only people from the community. We only spent one night but could've spent 3.
Feynan Ecolodge is not located in a particularly beautiful setting. The organization of activities is good ( could be a little better) but the place was really busy with large and loud groups that you couldn't escape (one big dining room, one rooftop with not enough seating to watch the stars). The rooms are lacking of charm and without power in the main room after dark, there is not much to do. the staff and the guides are nice but this place is no match to a real Bedouin experience in Wadi Rum. Presentation of Feynan done by a terrible English speaking staff is not interesting.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing