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Lucky Bansko Aparthotel

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Lucky Bansko Aparthotel
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184 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Reviewed 2 weeks ago via mobile

Rooms ok but the standard is not 5 stars rather than 4 stars. Food ok but breakfast is not varied. Unsatisfactory, staff are arrogant. I had problems with parking, take seats in front "For our boss" as they say. Ski buss ok

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Helpful?
Thank Unqsapro
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you for your feedback! We would like to inform you that out hotel wins for a second year in a roll award by Trip Adviser for top luxury hotel. This choice is made by the travelers and we believe that we deserve the 5 star category. We are sorry about the situation with the parking but...

London, United Kingdom
Reviewed 2 weeks ago

What a lovely hotel. For the price we paid for our stay at Lucky Bansko we really felt so happy from start to finish. The breakfast offering was great with plenty of options and the spa facilities offered the perfect way to end your day of ski. The restaurant Leonardo is just FANTASTIC and the staff there were great. Lucky...

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Helpful?
Thank marie w
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Marie, Thank you very much for your wonderful review! We are pleased to hear that you had enjoyable stay at our hotel and you liked our services! We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA! Kind regards, Mariya Govedareva General manager

Reviewed 3 weeks ago

Although you need to walk or take the bus to the gondola, it is very nice hotel that makes your stay in Bansko even better. Like most hotels, it offers good food and spa treatments. Very kind people and good service.

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Helpful?
1Thank Nikolas K
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Nikolas, Thank you for the nice review! We are glad to know that you enjoyed our hotel and services. We would be glad to welcome you again! Best Regards, Mariya Govedareva General Manager

Israel
Reviewed 3 weeks ago via mobile

We had so much fun in this hotel!! The stuff were really kind and helpful, the hotel is so pretty and clean!!! It's a little bit far from the ski site but they giving you from 8am-11pm rides to the mountains with no charge!!! There is also amazing spa!! With dry and wet sauna, salt jacuzzi, hot jacuzzi huge warm...

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Helpful?
Thank DanaFrank21
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear DanaFrank21, Thank you for the wonderful review! We are pleased to know that you had such an amazing holiday at our hotel! We will be glad to welcome you again in our hotel! Best Regards, Mariya Govedareva General Manager

Newark-on-Trent, United Kingdom
Reviewed 3 weeks ago via mobile

STAFF Are Staff are very Friendly and a credit to the Hotel, and cannot do enough for you! FACILITIES The Hotel has a good range of facilities, albeit the Spa is a bit noisy and bright not to mention full of children till late and the bar-Lounge is not really big enough for the amount of Guests the restaurant can...

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Helpful?
Thank Lee S
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Lee S, Thank you for your review! We are glad that you have enjoyed your stay in our hotel as well as the use of the services offered by our hotel! We would be glad to welcome you again as guests of Lucky Bansko Aparthotel& SPA! Best Regards, Mariya Govedareva General Manager

Reviewed 4 weeks ago via mobile

We spend 3 nights during short ski vocation this week. Lucky Bansko is good and pleasant hotel for this purposes. Its rooms are convenient and well equipped. The hotel is clean and well-maintained, breakfast if fine and the staff are nice and ready to assist. In the hotel there is a fitness room, indoor swimming pool and good spa with...

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Helpful?
Thank yoava69
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you for your feedback! We are happy to hear that you had enjoyable stay at our hotel! we would like to inform you that the we have standard about the check out time and yes it is 12 p.m. The staff need time to clean and prepare the room for the next guests. Please pay attention...

Reviewed 4 weeks ago

First time to Bulgaria & Bansko and was really impressed with this hotel. Staff cannot do enough to help. Lady with Red hair in the restaurant always had a smile and a warm welcome, she is a huge credit to your hotel. Rooms are huge with plenty of room and storage with a comfortable king size bed. Heating can be...

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Helpful?
Thank WalesYeah
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you very much for your excellent evaluation! We are happy to hear that we had enjoyable stay at our hotel and you liked the food and the services we provide for our guest! Your review is a stimulus for us! We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA!...

Donaghadee, United Kingdom
Reviewed 4 weeks ago

Came half board with Crystal ski. Food superb, rooms clean and warm, spa has been improved. Staff are excellent. Will be back next year again. Highly recommended, can't think of any criticisms other than not being directly at the gondola station, but there's a regular shuttle to gondola.

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Helpful?
Thank Peter C
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Peter, Thank you very much for your nice review! We are happy to hear that you had enjoyable stay at our hotel and you liked our services! We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA! Kind regards, Mariya Govedareva General manager

Reviewed January 17, 2017

The hotel offers big and comfortable rooms, very spatious, clean and well maintained. The spa is also of very good quality. Also, shuttle to the gondola lift and city centre is very reliable and convinient. Only suggesstion for the half board menu is to improve the variety and authenticity of the dinner offer. Also, as we experienced power outage for...

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Helpful?
Thank Maja G
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Maja, Thank you for sharing your experience with us! It is a pleasure for us to hear that you liked our hotel and our services! We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA! Kind regards, Mariya Govedareva General manager

London, United Kingdom
Reviewed January 16, 2017

We went there on January first and stayed for 4 nights. It was fantastic!!! The personnel was extremely polite and nice, the rooms spacious and clean and the SPA simply amazing! We loved our whole stay there and we would be glad to go back. P.S. Best breakfast ever!

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Helpful?
Thank Teofana_87
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you very much for nice feedback! We are happy to hear that you had enjoyable stay at our hotel! We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Aparthotel Lucky Bansko" is one of the first hotels in Bansko designed and built in compliance with the requirements of leading hotel standards. The Hotel offers 115 luxury studios and apartments, all equipped with TV sets, telephones, wireless Internet, mini-safe box and fully equipped and furnished kitchenette. The hotel has one of the best equipped SPA centers, with indoor swimming pool, Jacuzzi, hydrojet, saunas and steam bath, rasoul, various cosmetic and therapeutic massages and treatments, and fitness center. There are also 2 escape rooms: Egyptian for adults and children from 4 up to 12 years old, the second one is Hacker's lair for adults and children aged 8 years old. The hotel has two luxurious restaurants - classical and Italian, which offer a variety of delicious dishes by original recipes. The Italian restaurant "Leonardo" is a part of the aqua resort of the hotel that offers outdoor swimming pools for adults and children with entertainments and attractions. If you stay at Lucky Bansko Aparthotel with your children, you will have at your disposal a playground for outdoor games and children`s club in the hotel. Through the winter season professional babysitters care free of charge for the children in the kids club. Lucky Bansko Hotel offers two exclusive programs during the summer: LuckyFit - for relaxation and weight loss and LuckyKids - language camp for children with English or French lessons. The hotel organizes excursions to interesting cultural sites and monasteries in the area, as well as hikes to the most beautiful places in Pirin and Rhodope Mountains. During the active ski season, the rate includes free transportation to and from the Gondola station every 30 minutes, as well as a free evening shuttle to and from the centre of Bansko. Lucky Bansko offers its guests high-quality service and luxury environment all year round. ... more   less 

Additional Information about Lucky Bansko Aparthotel

Address: 4-10 Kir Blago Todev Street, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $63 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lucky Bansko Aparthotel 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Bansko
#5 Family Hotel in Bansko
#6 Luxury Hotel in Bansko
#6 Spa Hotel in Bansko
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Questions & Answers

Here's what travelers have asked, with answers from Lucky Bansko Aparthotel staff and other travelers.
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Questions? Get answers from Lucky Bansko Aparthotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner suites are large and sunny”
 of 5 bubbles dzografski, Dec 8, 2016 | Read review
“not ground floor”
 of 5 bubbles iq007, Feb 28, 2016 | Read review
“The family rooms are massive well worth paying for.”
 of 5 bubbles Sammy7712, Feb 17, 2016 | Read review
“any room you get you will be satisfied”
 of 5 bubbles Akritas2015, Nov 29, 2015 | Read review
“best rooms”
 of 5 bubbles saskovic, Nov 5, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question