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Platinum Hotel & Casino Bansko

Georgi Nastev Street 2, Bansko 2770 Bulgaria
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Traveler (57)
Room & Suite (16)
Dining (6)


#15 of 113 hotels in Bansko
The completely renovated Platinum Hotel&Casino, Bansko (ex. Hotel Perun) is located about 500 meters from the lift station and about 900 meters from the historical center of the city. The hotel offers 133 double rooms with an extra bed and 12 junior suites, most of them with exceptional views of the Pirin slopes or the heart of the city. Attractive for our guests are Platinum casino, the only casino in Bansko with live gaming, the spa "Infinity" center, perfect service and least but not last wonderful cuisine in our restaurants. Our indoor swimming pool provides the guests of the hotel the possibility to swim no matter of the weather and gives an excellent alternative for sport activities when the weather outside is not suitable for skiing. Free private parking, free WiFi connection are just few of the compliments that Platinum Hotel&Casino, Bansko offers to it's guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Children Activities (Kid / Family Friendly)
Kids club
Hot tub
Indoor pool
Breakfast buffet
Free airport transportation
Shuttle bus service
Banquet room
Dry cleaning
Laundry service
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Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Mountain View
Languages Spoken
144Reviews8Q+A12Room tips
Traveler rating
  • 51
  • 54
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  • 13
Time of year
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Popular mentions
Antonia f wrote a review Aug 2021
1 contribution
This hotel dont have the standard of 4 stars. I found old bread with mold. They dont have private beach and no sun bed on the beach. The coffe is very bad, only from the machine. They don't have any bar, except the one of the casino, plus no activities at all. The sun beds at the pool they are very old and dirty, plastic one, without matrices, very inconfortable. For the toilet they don't have outside and the list can continue...I don't recomand at all for the ones that want quality of 4*.
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Date of stay: August 2021Trip type: Traveled as a couple
123antonl wrote a review Feb 2021
Thorne, United Kingdom11 contributions2 helpful votes
I stayed from 7.02 to 14.02 in room 403. In our last night was heavy snow and it took us many minutes to clear the snow from and around the car. During this time my friend went up a few times to get the stuff from the room and when I finished cleaning the snow I was supposed to go one last time to the room. Because it took me a long time, I just went to the reception paid our restaurant bill and left without doing the last check of the room. Later that day I wanted to put my sunglasses on and then I realized that my last small plastic bag with a few items, was left in the room. I called the reception but they said that was not there. My friend knew was on the bed but knowing that I will go to the room again, he left it there....it is my mistake because I didn't go to check the room again, and somehow the hotel staff didn't find my bag.... On the 4th floor nobody should accept the room because the wifi signal is almost none.
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Date of stay: February 2021Trip type: Traveled with friends
Elvira Negoescu wrote a review Feb 2021
3 contributions
unfriendly staff, no cleaning, they just pick up trash. drinks are not included at dinner, not even a glass of water. and when you order drinks, you wait an hour to bring them. old furniture, dirty smell in the rooms. When we arrived, there was an empty bottle in the hallway and our packaging was thrown away, they didn't take it until we left. I found moldy butter and hair in my breakfast. I announced my supervisor and he turned his back on me without even giving an explanation. The only thing that is ok, is relatively close to the gondola. we do not recommend this hotel!
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Date of stay: February 2021Trip type: Traveled with family
David S wrote a review Mar 2020
Tel Aviv, Israel1 contribution
So me and my friend came to the hotel for one week , the facilities are good , the kosher restaurant is just bad the vibe and food not worth the price at all. The spa and massage was amazing , so professional and worth it !
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Date of stay: March 2020Trip type: Traveled with friends
Response from Ivaylo Chaushev, Guest Services / Front Office at Platinum Hotel & Casino Bansko
Responded Mar 9, 2020
Dear david_sh97, Thank you for sharing with us your experience. Your comment gives us more insight into what we have to focus and we are certain we will have more things to offer next time you visit us. Best wishes.
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yohan wrote a review Mar 2020
Tel Aviv, Israel3 contributions
I stayed with my friends in Platinum hotel&casino in February 2020, our second time in Bansko, last year we stayed in Lion and compared to last year this time the hotel and the service was much better, the rooms were clean and warm, there is free shuttle service to the gondola lift every twenty minutes, I must mention also that there is kosher restaurant and synagogue downstairs, a rarity in bansko, the casino is modern and it was very generous at least for me:)) we visited the spa centre also and we decided to have after ski massages 50 min for 100 lv, a really high price for a massage in bansko, the service didn't justify it at all, the next day we went to villa victoria, the hot springs in banya and we had 2 hours treatment for the same price, we enjoyed it a lot. Overall it was a very pleasant experience although the quality of the snow left a lot to be desired, but that is not in our power, for now at least...
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Date of stay: February 2020
Response from Ivaylo Chaushev, Guest Services / Front Office at Platinum Hotel & Casino Bansko
Responded Mar 7, 2020
Dear yohan333, Thank you for leaving us your review and for being our guest. We are happy to hear that we were able to provide with an enjoyable vacations and we hope to see you again next winter with better snow conditions. Best Wishes.
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$71 - $178 (Based on Average Rates for a Standard Room)
Hotel Perun
BulgariaBlagoevgrad ProvinceBansko
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Frequently Asked Questions about Platinum Hotel & Casino Bansko
Which popular attractions are close to Platinum Hotel & Casino Bansko?
Nearby attractions include TSAKIRIS Ski & Snowboard (0.3 miles), Method Snow School (0.2 miles), and Bansko Ski Mania (0.2 miles).
What are some of the property amenities at Platinum Hotel & Casino Bansko?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Platinum Hotel & Casino Bansko?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Platinum Hotel & Casino Bansko?
Yes, free parking is available to guests.
What are some restaurants close to Platinum Hotel & Casino Bansko?
Conveniently located restaurants include Forest Cup, The House Restaurant, and Steak House Tomahawk.
Are there opportunities to exercise at Platinum Hotel & Casino Bansko?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Platinum Hotel & Casino Bansko have an airport shuttle?
Yes, Platinum Hotel & Casino Bansko offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Platinum Hotel & Casino Bansko have airport transportation?
Yes, Platinum Hotel & Casino Bansko offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Platinum Hotel & Casino Bansko located near the city center?
Yes, it is 0.7 miles away from the center of Bansko.
Are any cleaning services offered at Platinum Hotel & Casino Bansko?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Platinum Hotel & Casino Bansko?
Many travelers enjoy visiting Neofit Rilski Museum (4.3 miles).