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Hotel Orphey

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Banio Marinov Str 2A, Bansko 2770 Bulgaria
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Traveler (13)
Room & Suite (8)

About

#91 of 113 hotels in Bansko
Location
Cleanliness
Service
Value

See why so many travelers make Hotel Orphey their hotel of choice when visiting Bansko. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you.

Hotel Orphey features room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travelers visiting Bansko. For guests with a vehicle, free parking is available.

While staying at Hotel Orphey, visitors can check out Holy Trinity Church (0.4 mi), which is a popular Bansko attraction.

While in Bansko be sure to experience local shrimp favorites at Leonardo.

If you are interested in exploring Bansko, check out an architectural building, such as Velyanova House.

We’re sure you’ll enjoy your stay at Hotel Orphey as you experience all of the things Bansko has to offer.

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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Hot tub
Indoor pool
Outdoor pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Spa
Laundry service
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Room features
Room service
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
42Reviews4Q+A7Room tips
Traveler rating
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Dilyana P wrote a review Jan 2020
Kingston-upon-Hull, United Kingdom20 contributions1 helpful vote
This hotel is one big NO! For people wanting a decent holiday. -elevator not reliable at all. Max is 600kg. 3 of us wanted to use the elevator together with our luggages and it started bipping. I’m sorry but we are not that heavy. We all ended up using stairs at all times -“Sport and wellness” - there’s no sport bit in this hotel as the gym is terrible, all dirty, but most importantly - all broken - a spa hotel? - no spa hotel ever makes you pay for towels, slippers and dressing gowns, yet this one did. But “it’s a hotels policy”. - all staff is very rude and impolite which is not the staff a 4* hotel would be expected to have - there’s no labels on food, so people are left with eating something they don’t know what is it - there is a “Bulgarian alcoholic drink” available with dinner, however there are many Bulgarian drinks such as vodka, gin, rum, etc. However, they limited it to only wine or rakia. When I wanted white wine they said they don’t have it. When I wanted a soft drink instead, they said I can’t have it unless I pay for it extra. Even though soft drinks are cheaper than the alcohol. - “dry lunch” - on their website(and their menu in the hotel) you can find that the lunch is an open table but it’s “dry” as there’s no drinks. However, they gave us a stupid sandwich with ham and cheese that they made from the leftovers from breakfast, with a cake bar, fruit and water. When I asked about something vegetarian they said that’s the only option. They said you have paid for it and it’s your choice to take it or not take it. This resulted to me going to a restaurant and spending money on top of my already paid lunch. -I picked this 4* hotel and decided they would be able to cater to my food preferences as this is a 4* hotel and that’s expectable. However, they failed. - on our last night we came back from town and we wanted to enjoy one more drink in the lobby. There were many other people that were staying in the hotel, however, there wasn’t anyone to attend them. We were ringing bells, calling phones, knocking on doors and all that to attract some staff. This was at 10:30pm. 4* hotel- no staff available. -we were told to leave the hotel by 12pm OTHERWISE WE WOULD HAVE TO PAY EXTRA. After our breakfast we wanted to go and enjoy a bit of spa which opens at 8am. We went at 9:50 and all of the spa facilities were switched off. We had to ask them to turn them on and they said it will take 10 min to heat up. Steam room was pretty quick but the rest took forever. When we asked the lady why is the “jacuzzi” not working she came and turned it on. Then we asked why is the sauna not heated up she first answered “which one did you wanted to use” as she turned only one on. We paid for spa not for a certain sauna lol. Anyway she quickly came back saying that the sauna is hot, but she was wearing a jumper so obviously it would be hot for her. Anyway it wasn’t any more than 30 degrees, sauna has to be between 70 and 80. Anyway, the spa is meant to open at 8 and if that was the case there wouldn’t be a problem. -the pool is very small and the jacuzzi bit is pathetic -the room was very hot and it was hard to sleep in. The heating system is too old and hard to regulate -the shower curtain are so short that they don’t serve any purpose in the bathroom Overall, if this was any other respectful hotel, they would have offered ways to compensate and make us happy, they didn’t even bother asking if the stay was okay, probably because they knew the answer, or because they wasn’t bothered. If anyone wants a nice holiday in a 4* hotel, that’s not it.
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Date of stay: January 2020Trip type: Traveled with family
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Margarita G wrote a review Jan 2020
1 contribution
Our room was on the second floor and it was quiet room, but it was unbearably heated and we shut down the heat. Strangely it was still too much warm. The only option was to open the balcony but the air outside was too much smokey. We asked the reception and the answer was that the air in Bansko Old town is poor. So we had poor sleep and no fresh air.
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Date of stay: January 2020
Location
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Room Tip: At nights it's impossible to open the balcony as the rooms are unbearably heated because the...
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Taki87 wrote a review Jul 2019
4 contributions
We was in this hotel in January 2019.Location of the hotel is not good, is very far from the gondola.Rooms were ok, but food was desperate, very poor choice of food.Indoor pool was good in the spa canter.
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Date of stay: January 2019
Rooms
Location
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Trip type: Traveled with family
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CALN wrote a review Feb 2019
8 contributions1 helpful vote
+1
Don't know where to start exactly. We did read some of the negative reviews for this hotel, but we thought they were exaggerated. We chose this hotel for the fact that it was the only one that had 17 rooms free for our big ski gathering this year. We checked-in at about 16:00 and when we entered the room we were impressed by how big it was (bedroom, living room, and 2 walk in closets) but than we walked into the bathroom. First thing that caught my eye were the toothpaste stains on the sink faucets and the 3 cm ring of dirt all around the inside of the bathtub, so we said ok, lets take a closer look at the suite. Going into the bed room we were horrified to find the sheets with big mold stains, mold stains on the wall and ceilling and lipstick marks on the "clean glasses". We tried calling the reception but the phone was not working so we took one of the glasses and went straight to reception. We explained our situation and the receptionist called housekeeping with no answer. He told us everything will be fixed as soon as possible. Fast forward 40 minutes and I go back to the reception telling the receptionist I just need some clean sheets, we will change them ourselves, the answer was "no no, we will fix it". Another 20 minutes go by and the receptionist, the actual guy working in the reception of the hotel comes with clean sheets to change them (my conclusion was at 16:30 they had no housekeeping personnel in the hotel). We stayed for a total of 5 nights and I want to point out that only the towels have been changed from time to time, no other form of cleaning, forget vacuum or dusting... I can go on and on about the bad quality of food, the night shift in the reception etc... Bottom line this was the worst experience ever...not in Bansko, just EVER ! We did not expect 4 stars, but we at least expected common sense, basic things that even a 2 star hotel should provide...i.e Clean Rooms ! I always used TripAdvisor, but never joined. After the experience we had, I decided to join just to warn others of this hotel and its management.
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Date of stay: February 2019
Value
Cleanliness
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Trip type: Traveled with friends
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IOANA P wrote a review Feb 2019
21 contributions6 helpful votes
I've spent last week 6 days and 5 nights with my family. The rooms were clean, warm, large and cozy. The food was great and plenty and the staff was friendly and nice. We've enjoyed the clear air, the silence, the local architecture and the scenic landscape. It is a wonderful place to recharge your "batteries". My husband has enjoyed skying and getting to the swimming pool and sauna. It is the best place to be with your family. I'll be back again!
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Date of stay: February 2019
Rooms
Location
Service
Trip type: Traveled with family
Room Tip: Our rooms were large and sunny at the second level 203 and 207.
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PRICE RANGE
$42 - $58 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orphey hotel bansko
LOCATION
BulgariaBlagoevgrad ProvinceBansko
NUMBER OF ROOMS
71
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Frequently Asked Questions about Hotel Orphey
Which popular attractions are close to Hotel Orphey?
Nearby attractions include Pirin Street (0.6 miles), Holy Trinity Church (0.4 miles), and Enduro Max Bulgaria (0.6 miles).
What are some of the property amenities at Hotel Orphey?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Orphey?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Orphey?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Orphey?
Conveniently located restaurants include Chevermeto, Le Petit Nicolas, and Matsurev Han.
Are there opportunities to exercise at Hotel Orphey?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hotel Orphey have an airport shuttle?
Yes, Hotel Orphey offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Orphey located near the city center?
Yes, it is 0.4 miles away from the center of Bansko.
Are pets allowed at Hotel Orphey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hotel Orphey?
Many travelers enjoy visiting Neofit Rilski Museum (3.9 miles).