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Royal Park Resort & Spa

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Royal Park Resort & Spa
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259 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Derby, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 16, 2016 via mobile

Me and my girlfriend went skiing in bansko, and this hotel was horrendous. Nothing like the pictures. Staff are the most rude people ever (to English people!) but will openly laugh at you with other eastern European guests in their own language. All inclusive was absolutely disgusting, smallest amount of food possible (around 8 trays, half of that was cold... More 

Helpful?
1 Thank Geo7321
Russia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 8, 2014

We stayed in June 2014 for three nights while our apartment nearby was repairing. Me, my father, my 3yo son and 6 months old baby daughter. Having read the comments I was prepared for the worst, but the reality was much better :) First, if you went to "all inclusive" hotel to any of popular resorts in peak season, you... More 

Helpful?
2 Thank lsloik
Bedlington, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 24, 2013

We recently stayed here and I would highly recommend it to anyone who asked. The hotel was absolutely stunning, it was slightly expensive but well worth it. You really do get 5* treatment :) Beach wasnt even a minute away, the resort had its own shopping centre, more than enough entertainment. For both children and adults. Nice bars with great... More 

Helpful?
5 Thank Brogan19
Chisinau, Moldova
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 1, 2013

since first day everithing was bad, the reception guy was unfriendly, the staff is unfriendly, rooms dirty and unkept, never coming back again, dont recommend it to anyone. there are much better cheaper hotels around. dont waste your money!!!!!!!!!

Helpful?
5 Thank Jenea K

Travelers are raving about these Bansko hotels

Pontypridd, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed December 14, 2012

we went as a family of 4 for my husband and i wedding anniversary the outside of the building looks lovely however the rest of this hotel is a desaster. food not cooked properly and flies nesting on it ,cups not washed properly and reused plastic cups.no dishwasher facilities to wash the cutlery and dishes.all alcaholic drinks watered down even... More 

Helpful?
9 Thank tinaandpaul
Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 27, 2012

Looks are deceiving!! My family was really looking forward to a lovely holiday and were shocked at the lack of polite and helpful,staff. It was very disorganised with the Russians taking and not eating the food! A total waste of food and the rudeness was awful. You had to wait ages for hot food and the other foods were left... More 

Helpful?
14 Thank Jodi B
Rotherham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 19, 2012

After reading previous reviews we figured we would give it the benefit of the doubt as didnt think it would be as bad as eveyone made out. However as some of the remarks maybe a little exagerated most of them turned out to be true. In the first week we were there there was only a handful of english people,... More 

Helpful?
1 Thank louise a
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 18, 2012

On arrival they had no room for us,took over 2 hours to get to the hotel and kids were tired n hungry but no help from staff to get some food they dont care horrible rude staff never smile also the russians rude pushing their weight around even their kids attacked our kids for no reason try to complain about... More 

Helpful?
2 Thank Stacey R
Darlington, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 16, 2012

Beautiful location, spoilt by poor service, miserable staff, poor food,undercooked and cold, sometimes very little left. Hotel is lacking some TLC now, appears to be cutbacks to the maintenance and standards in the hotel. Rooms tired looking, mouldy showercurtains, lack of clean towels and bedding, had to ask for clean towels and were given false promises. Hotel constantly ran out... More 

Helpful?
Thank Anita G
Chisinau, Moldova
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 14, 2012

Beautiful area , but the hotel is an disaster , The personnel is not friendly , rooms are dirty and unkempt , in housekeeping sheet they sign for whole day in the morning :) food better to not eat . Will I recommend it to somebody- NOOOOOO, It was my first experience in BG and it was an failure ,

Helpful?
3 Thank Santutoo
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Children Activities (Kid / Family Friendly)

Additional Information about Royal Park Resort & Spa

Address: St. Ivan region Nr. 4, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $49 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Park Resort & Spa 4*
Number of rooms: 430
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Also Known As:
Royal Park Elenite
Hotel Royal Park
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