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1/28/2018 1/29/2018
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    Kempinski Hotel Grand Arena

    Pirin Street 96, Bansko 2770, Bulgaria
    011 359 74 988 888
    Hotel website
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    1/28/2018 1/29/2018
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    SAVE $31
    Traveler (551)
    Room & Suite (317)
    Dining (111)
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “snow room” (44 reviews)
    “ski room” (49 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Butler Service
    Ski-In / Ski-Out
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Kempinski Hotel Grand Arena
    Special Price: Kempinski Winter Breaks
    Hotel deals
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (902)
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    1 - 5 of 708 reviews

    A TripAdvisor Member
    Reviewed 1 week ago via mobile

    Beautiful restaurant in the best hotel in Bansko. Very friendly and knowledgeable staff, food was fantastic with the freshest fish I’ve ever had in Bansko. Wine was reasonably priced. Will definitely visit again.More

    1  Thank A TripAdvisor Member
    Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 1 week ago

    Dear Guest, Thank you very much for your kind review. It is a pleasure to know that you enjoyed your dinner with us. We will keep it up and will be looking forward to welcoming you back to Sushi&Teppanyaki, as well as for experience at...More

    Hotel's Favorite
    Reviewed September 16, 2017 via mobile

    Stayed here for a couple of days snowboarding. Fantastic room and service. Breakfast was good and you can squeeze your own oranges for really fresh juice. Awesome location for gondola and can virtually ski back if weather permits. Totally recommend this hotel.More

    2  Thank Kevin_Colgate
    Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded September 18, 2017

    Dear Kevin_Colgate, Thank you very much for taking the time to share your feedback about your recent stay at Kempinski Hotel Grand Arena Bansko with us and other travellers on Tripadvisor. We are very happy to read that you fully enjoyed your stay and that...More

    Reviewed 2 weeks ago via mobile

    This is a beautiful part of the world, the view and the location was great. The hotel rooms however are not 5 star standard despite their 5 star price tag. The spa area was clean; and apart from the outdoor jacuzzi (which was broken), they...More

    Thank famillytrips
    Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 2 weeks ago

    Dear familytrips, Thank you very much for sharing your opinion on your recent stay with us. We are sorry to learn that we have not managed to meet your expectations in some areas. In this respect kindly note that we are undergoing annual refurbishments and...More

    Reviewed 2 weeks ago via mobile

    My husband and I visited the Come Prima Restaurant and enjoyed one of the best meals ever in Bansko . We enjoyed very generous Gin & Tonics & the appetisers were first class . It was very difficult to choose from such an exciting menu...More

    Thank yvonnemariejames
    Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 2 weeks ago

    Dear yvonnemariejames, Thank you very much for taking the time to express your recent experience in our Come Prima Restaurant. It is such words of appreciation that make us feel proud of what we do and are motivating our team to keep delivering beautiful performance...More

    Reviewed 4 weeks ago via mobile

    This hotel was simply wonderful: situated right by the gondola it made skiing so very simple. We left the hotel at 8:28 and bought our pass for the first gondola at 8:30. The breakfasts were plentiful and varied. The spa facilities were lovely and I...More

    Thank Simon K
    Response from KHGA, General Manager at Kempinski Hotel Grand ArenaResponded 3 weeks ago

    Dear Simon K, Thank you very much for your kind review. It is wonderful to know you enjoyed your stay with us. We believe that a good breakfast is extremely important for a proper start of the day, especially if that involves sports, and the...More

    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • $87 - $457 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Bansko
    • #1 Spa Hotel in Bansko
    • #1 Luxury Hotel in Bansko
    • #1 Top resorts Hotel in Bansko
    • #1 Ski-In / Ski-Out Hotel in Bansko
    • #1 Family Hotel in Bansko
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 157
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Orbitz, Hotwire, Evoline ltd, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Kempinski Hotel Grand Arena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Blagoevgrad Province >
    • Bansko
    • Also Known As
    • Kempinski Hotel Bansko ,
    • Kempinski Resort Grand Arena
    Add Photo Photos
    Traveler (551)
    Room & Suite (317)
    Dining (111)
    Pool & Beach (64)
    Hotel & Grounds (416)
    Bathroom (26)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Hayley C
    January 14, 2018|
    AnswerShow all 5 answers
    Response from Deyan T | Reviewed this property |
    For sure there’s an outside jacuzzi for 4 persons open. Likely the big outside pool is open either.
    February 11, 2017|
    AnswerShow all 2 answers
    Response from KHGA | Property representative |
    Dear girlsaroundtheworld, Please contact our reservation department anytime at +359 749 88566 for our 2018 rates. We look forward to welcoming you to the Pirin Mountains. Kind regards, Kempinski Hotel Grand Arena Bansko
    February 11, 2017|
    AnswerShow all 9 answers
    Response from KHGA | Property representative |
    Dear girlsaroundtheworld, We have a best rate guarantee for booking directly with us, so please contact our reservation team at the hotel directly or check our website. Unfortunately, we can post the link here due to the... More
    Room Tips
    "The Alpine Suite is awesome, your own spa in the room with a private sauna and jacuzzi tub!"
    Read review
    "Big beds, nice breakfast"
    Read review
    "Ask for slopeside instead of roadside. Both are pretty."
    Read review
    "Near the mountains and on the high stree"
    Read review
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