KEMPINSKI HOTEL GRAND ARENA $77 ($̶1̶3̶5̶) - Updated 2019 Prices & Resort Reviews - Bansko, Bulgaria

4.5

Excellent

1,066 reviews

Location

Cleanliness

Service

Value

Travelers' Choice 2019 Winner

Certificate of Excellence

Whether visiting Bansko for business or leisure purposes, Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin Mountains, the luxury hotel is situated right next to the Gondola lift station that takes you all the way up to highest slopes, half pipes and snowboard facilities. The shopping and cultural district of Bansko is also easily accessible within walking distance from the 5 stars hotel.

Full view

Property amenities

Pool

Fitness Center with Gym / Workout Room

Restaurant

Room service

Free High Speed Internet (WiFi)

Spa

Breakfast included

Bar/Lounge

Airport transportation

Babysitting

Banquet Room

Breakfast Available

Business Center with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Outdoor pool

Pets Allowed ( Dog / Pet Friendly )

Sauna

Ski-In / Ski-Out

Wheelchair access

Room features

Air conditioning

Minibar

Refrigerator in room

Accessible rooms

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Great View

Centrally Located

HOTEL CLASS

Hotel links

Visit hotel website

Hotel deals

Full view

94Great for walkers

45Restaurantswithin 0.3 miles

14Attractionswithin 0.3 miles

Contact

Pirin Street 96, Bansko 2770 Bulgaria

011 359 74 988 888

Getting there

Sofia Airport61 mi

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

TSAKIRIS Ski & Snowboard

3 minSki & Snowboard Areas

Method Snow School

2 minSki & Snowboard Areas

Bansko Ski Mania

3 minSki & Snowboard Areas

Ski Bansko

1 minSki & Snowboard Areas

See all nearby attractions

1,066Reviews

18Q+A

100Room tips

Fantastic service levels and great location

This hotel has everything we needed for a great end of season ski holiday. The service levels were excellent, the staff at breakfast, in the front desk and spa could not do enough to ensure we had a comfortable stay. The hotel location is great and the spa facilities are…

Date of stay: April 2019

Dear D3637XYchrist, Thank you very much for your kind feedback. It is a pleasure to read that you enjoyed your stay with us, and especially for sharing some breakfast tips with other guests. We will be looking forward to welcoming you back to Bansko, whether in winter or in Summer (our mountains have so much to offer all year round). Have a very good day, Natalia Kashirskaya General Manager

Hotel's Favorite

Excellent 5 star service

We stayed at the hotel for one night and everything was perfect. Everyone welcomed us warmly, the staff provided us with everything we needed (and more - there were little surprises in our room every time we went back from the SPA). The SPA centre was maybe the cleanest we have…

Date of stay: November 2018

Dear Silvia N, Thank you very much for your review. It is absolutely wonderful to read that you enjoyed your stay, and especially your details description of your experience. We strive for our guests to feel comfortable and are happy to give the most attention we can. And reading such comments back from our guests gives extra motivation and inspires us for more. We will be happy to welcome you back in any season. Sincerely yours, Natalia Kashirskaya General Manager

First ski vication

We stayed in the hotel for six days with our two kids and everything was perfect the hotel location near the gondola, the ski room and equipment, the room facilities, the breakfast, the spa, the gym, the outdoor swimming pool, the cleaning of the room. We’re looking forward to…

Date of stay: March 2019

Dear Danamit100, Thank you very much for your kind review. It is a pleasure to read that you and your family enjoyed your ski vacation with us, and all the hotel facilities. We will be looking forward to welcoming you back one day, Natalia Kashirskaya General Manager

Outstanding

We had a wonderful week here 2-9 March. From the moment we arrived we were exceptionally well looked after, every member of staff was so friendly and helpful, which made our stay special. The ski room is a big plus - you can collect your equipment in the morning and walk out to…

Date of stay: March 2019

Dear View616, Thank you very much for your kind review. It is a pleasure to read that your stay with us was enjoyable, and especially to know that you had a good experience with the dining Trevor and the team arranged for you. Thank you for stressing out the facilities convenience. Being a proper ski in/out hotel does add to the overall ski vacation experience and is something we are proud of. We will be happy to welcome you back, whether in winter or summer (Bansko has so much to offer in the warm months, too), Wishing you a beautiful April, Natalia Kashirskaya General Manager

I was with the very important customers of the company for which I work. They were impressed from this hotel, quality of the stuff and profesionalism they met in this hotel.Every time when I came here, I know that people will be happy,satisfied and the stuff will support me in…

Date of stay: March 2019

Dear Dani F, Thank you very much for your very kind comment. The whole team is very happy that your and your customers enjoyed your stay with us, and we will be looking forward to welcoming you back, whether with a group or for your personal getaway. Wishing you a very successful April, Natalia Kashirskaya General Manager

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How much will dinner and drink cost for two people

I loved the Kempinski hotel. It is gorgeous and very upscale.Pools and Spa are brand new and amazing. We booked through a travel agent so the stay was fairly cheap and included a delicious breakfast buffet. In the evening we had a drink and something light to eat in the lobby. It was about $15 a person. Bulgaria in general is very cheap. The Kempinski hotel may a bit more than other restaurants in town.

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I am from South Africa and looking for a ski holiday for my family from 23rd December till 30th December. I have read great reviews about the hotel. It will be my wife and children (ages 13 and 14). Please let me know if available. Does the hotel provide ski hire and lift passes and are these included in the price. Is there full board and half board options. Will the hotel be able to provide a ski instructor for the family. We have been skiing before on 5 occasions in Europe but have heard lots of good things about Bulgaria. We will also be traveling with another family of 4 (2 adults and children ages 13 and 16). They are beginners and would need their own ski instructor. Is the hotel close to the town and is there lots to do in the town. Thanks Clinton

The hotel does provide ski equipment and instructors but we got ours from outside of the hotel as it can be cheaper. There are many very close to the hotel. The hotel does allow you to keep your equipment on site. From the hotel you can buy fast passes for the ski lift. It was crazy when we went in Feb so glad we bought them. We stayed there on a bed and breakfast rate as there are many restaurants near to hotel to go out and eat and more fun. The location of the hotel is great. At the end of the ski run you can virtually ski straight into the ski room!

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Is the outdoor pool open in winter months?

Yes... it’s lovely. Steaming hot with snow falling all around you!

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.......also when do the rooms go on sale for Jan/ Feb 2018?

Dear girlsaroundtheworld, Please contact our reservation department anytime at +359 749 88566 for our 2018 rates. We look forward to welcoming you to the Pirin Mountains. Kind regards, Kempinski Hotel Grand Arena Bansko

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