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Grand Royale Hotel & Spa

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43 Reviews from our TripAdvisor Community

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Showing 26: English reviews
United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed March 19, 2016 via mobile

Location of the hotel is not good,area around the hotel was shocking, rubble everywhere and lots of either half finished buildings or hotels which were clearly not in use. I will definitely get a hotel near the main sites as I found it to be dangerous to walk back to the hotel at night. Swimming pool was nice but to... More 

Helpful?
Thank dessislava
Rochester, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 28, 2016

Hotel is great for visiting bansko, we had a one bed appartment. From all my visits in bansko this was the better hotel compared to the MURA and Grande Montana. This had better food than those other hotels i've mentioned above (i've only ever visited those other 2) The staff were absolutely awesome! They were so smiley which compared to... More 

Helpful?
Thank Marli4
Bucharest, Romania
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 17, 2016

Good things: large and comfortable apartment, very clean, the staff is kind, very warm in the room, varied breakfast, nice pool and fitness room for free, a kids room, big and comfortable storage room for ski equipment, a very useful van servicing between the hotel and the gondola Bad things: a bit far from the center, swimming pool water a... More 

Helpful?
Thank Bogdan S
2 reviews
3 of 5 stars Reviewed February 4, 2016

Dislike: the kitchen only had a microwave and a electric kettle ; no chairs and decent table ; the sofa is not very good; the hotel is far to the gondola; the jacuzzi is extra charge (30 lv per 30 min); Like: the breakfast is consistent; the rental ski service is very good; free transport to gondola, but only until... More 

Helpful?
Thank Gabriel P
Istanbul, Turkey
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 30, 2016

We stayed four nights in this hotel which was recommended by our friends. The staff were very kind and eager to help all the time. They helped us to celebrate a birthday, even they sang the song. The rooms are very spacious. We were two adults and a kid. There was a sofa besides a double bed. It wasn't so... More 

Helpful?
Thank Oktay E
Varna, Bulgaria
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

Broken glasses at the restaurant! Look after your kids glasses. Service is very bad. We have HB, that however doesn't include any drinks at dinner, even water! My friend ordered rom Bacardi and got something like rakia. Dinner dishes are quite simple, just a few meals.

Helpful?
Thank Silvia M

Travelers are raving about these Bansko hotels

Sofia, Bulgaria
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed November 9, 2015 via mobile

It was actually funny to see how this hotel is falling apart - lights in the room, wi-fi, jacuzzi, doors - all didn't work. The Spa center and the swimming pool are cold as my ex's heart, and are located in the basement with very difficult access - to reach it you need to walk through the reception wearing slippers... More 

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7 Thank vassilkova
Republic of Macedonia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 26, 2015

Spacious apartment, very clean, friendly staff, good food (very poor with deserts), great kids room, good sauna and steam bath, but not very warm pool. Not enough sun beds for all guests, very crowded at pool area. We have a very pleasant vacation.

Helpful?
2 Thank nataly574
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015 via mobile

Just back from a week in Bansko - fabulous mountains, hospitable people and everything well run if sometimes a little unorthodox. The grand royale was just fine as a base - lovely people and a great sauna/ steam room/ pool/ massage for after the slopes. 2 adjoining rooms plus living room for us plus small balcony for star gazing and... More 

Helpful?
1 Thank Sam B
Level Contributor
5 reviews
4 of 5 stars Reviewed March 17, 2015 via mobile

My experience of bansko didn't involve much customer service but this place had smiling staff. Genuine bonus, helped us print out boarding passes, the pool was clean and pleasant. Food was very cheap and good, 5 main courses, 5 beers, 1l of wine and 5 sides for £25. Great stay!

Helpful?
Thank WJTaylor26
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Royale Hotel & Spa is 600 meters from Bansko ski-lift Gondola, amongst new buildings and at great views toward the mountains.The hotel has total of 74 rooms in various categories: studios, one and two - bedroom apartments offering comfort and privacy for your stay. Rooms have an area of 44-151 square meters.For its guests Grand Royal Hotel & Spa offers the opportunity to enjoy a wide range of services, providing additional comfort and relaxing holiday.The modern Spa centre is designed to indulge your senses. It has an attractive interior, a large 20 m swimming pool with children section, 4 massage studios where you can choose from a variety of exotic massages, modern jacuzzi, Finnish sauna, Aroma sauna, steam bath, relax area and large fitness center. ... more   less 

Additional Information about Grand Royale Hotel & Spa

Address: 3 Todorini ochi str., Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $32 - $46 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Royale Hotel & Spa 3.5*
Number of rooms: 74
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Also Known As:
Grand Royale Hotel Bansko
Grand Royale Hotel And Spa
Hotel Style:
#33 Spa Hotel in Bansko
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