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Banderitsa St 32, Bansko 2770 Bulgaria
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About

#5 of 148 B&Bs / Inns in Bansko
Location
4.8
Cleanliness
4.9
Service
5.0
Value
5.0
Recently renovated, Chalet Isabella has 7 bedrooms and 6 bathrooms and is only 5 minutes walk from the centre of Bansko. It combines the traditional alpine style exterior with original features such as a large open log fire, restored wooden flooring and exposed beams, creating a warm, homely ambiance - designed to inspire comfort and relaxation. In Chalet Isabella the original exposed beams, rustic wooden floorboards, deep comfortable sofas and large wood burning fire all add to the ambiance complemented by all the state-of-the-art features and services you would expect from luxury accommodation. To the rear of the chalet is a decked area with an outdoor hot tub and a large enclosed garden to play in the snow!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Ski rentals
Children Activities (Kid / Family Friendly)
Free airport transportation
Non-smoking hotel
Wifi
Bar / lounge
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
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Room features
Kitchenette
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Charming
96Reviews1Q+A8Room tips
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Louishgilham wrote a review Jan 2022
1 contribution
I do not normally write reviews but this place was exceptional. Everything was outstanding and Matt was super accommodating. Plenty of space, nice hot tub and great location. Couldn’t have asked for a better host and place to stay. Will be back asap!
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Date of stay: January 2022Trip type: Traveled with friends
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Bingham F wrote a review Jan 2022
2 contributions
We had the most amazing week at Chalet Elena. Matt our host made the trip so easy taking us too and from the gondola every morning and evening. I have never received such amazing service and such a good price. This is hands down the best place to stay if you’re looking to stay a week in Bansko. I 100% recommend staying at any of Matt and Ellie’s chalet’s simply because of the amazing service they provide, making the holiday very stress free. We even had a cleaner tidy up on one or two occasions Thanks again to Matt, absolute legend👍🏼
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Date of stay: January 2022Trip type: Traveled with friends
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whatgravy wrote a review Mar 2020
Manchester, United Kingdom3 contributions
We stayed here during one of the most testing times in living memory as we were staying during the start of the corona-virus outbreak. Our week was obviously effected by the outbreak so I can't go into too much detail about Bansko itself however what I can say is how amazing the chalet, food and service is plus I can tell you that our hosts Matt & Ellie are two of the nicest people you will ever meet. In such a crisis you could literally not hope for better people and our group will always be eternally grateful for that. The chalet is fantastic... stunning rooms, loads of space, loads of bathrooms, games room, dry room and a brilliant large garden with hot tub. The food was also incredible with great variation and brilliant options for our pescatarians in the group too. Location is good, walking distance to everything and two shops around the corner plus there is the option of lifts to the gondola whenever you need as well. Hire equipment from Matt & Ellie's own shop was great... very impressed with this as most of it was new and much higher level than used to from typical rental shops in the Alps. Overall everything to do with the chalet was fantastic and we have already held again for next year!
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Date of stay: March 2020
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RebeccaLever wrote a review Mar 2020
London, United Kingdom8 contributions
We stayed in one of Matt and Ellie's chalets and had a fantastic time. The food was delicious, the ski gear we rented was high quality and they went out of their way to make it a fun and easy trip for us. 100% recommend them!
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Date of stay: February 2020Trip type: Traveled with friends
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Caroline C wrote a review Feb 2020
2 contributions
We stayed at chalet Isabella for a week in a large group of 18 with 9 children for a weeks skiing. Matt and Elie were the perfect hosts making our stay very relaxed and hassle free. They arranged everything for us from lift passes, nannies, to a bus up the mountain to avoid the gondola queue to ski lessons. The chalet was a great size, lots of toilets to share and ensuites for the adults. The food was delicious and they did a separate meal time and food for the kids which was ideal for younger more fussier eaters. Bankso provided a great location for our kids to start to ski and we have had a wonderful week. I can't recommend Chalet Isabella more and will certainly try and get back there in the future.
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Date of stay: February 2020
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Anna B wrote a review Feb 2020
21 contributions1 helpful vote
+1
Matt and Ellie are incredible and will do anything to make your holiday exactly what you want it to be. From booking to return flights they look after you! Their team in Chalet Isabella cook the most incredible meals. The kids meals and cakes were perfect for tired skiers and the adults suppers were TASTY!!! They drop you off and pick you up at the times that suit you and at various locations to make sure you miss any gondola queues or save any tired kiddies. Their ski equipment is new and good quality, their knowledge of the town and slopes is brilliant. The hot tub is ace, the enclosed garden is ideal. I won't book with anyone else when I return to Bankso.
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Date of stay: February 2020
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Room Tip: Located in the new town not the old town of Bankso
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Lauren L wrote a review Feb 2020
2 contributions1 helpful vote
Had the most amazing week at Chalet Orbelus with a group of 13 friends. Our hosts Tommy and Tatty were so lovely and went out of their way to cater for our (difficult) dietary requirements - two gluten free and one intolerant to onion and garlic. I'm a coeliac and the idea of a catered holiday is stressful because you never know what to expect. But they went above and beyond. They always had a gluten free version of everything - they baked us a new cake every single day, and dinner was a full 3 course meal - always with an amazing gluten free version! The food was delicious. Matt, Ellie and Steve were fantastic hosts - always going out of their way to help us out. There isn't anything they've not thought of. They were so helpful with local tips and also with our ski hire gear. A couple of people wanted to change from boarding to skis through the week and they were more than happy to accommodate. One of our group got up the slopes and realised she'd forgotten her lift pass and Ellie came and dropped it off for her! The chalet itself is clean and comfortable, with a big sauna and spa bath included. The price is amazing for what you get as well. Will definitely come back!
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Date of stay: January 2020
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stephencharlesf2017 wrote a review Feb 2020
Sheffield, United Kingdom15 contributions28 helpful votes
2nd visit and boy this place doesn’t disappoint. Matt works his socks off to provide an excellent service from our arrival to arranging ski equipment,passes etc.Taking our group to and from the slopes each morning and avoiding the Gondola queue.Wow the food again was amazing Stu and Jo who looked after us in the chalet couldn’t do enough nothing was too much trouble I have eaten across the world at some amazing restaurants but nothing compares to the food prepared for us if Stu wrote a recipe book it would be surely a best seller.The skiing was good even with the lack of snow the resort has had this year.See you soon
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Date of stay: January 2020Trip type: Traveled with friends
2 Helpful votes
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rachel l l wrote a review Dec 2019
Liverpool, United Kingdom11 contributions3 helpful votes
When I read the reviews of Matt and Ellie's chalet I was a bit sceptical..how could they be so good ??? I have got to tell you that everything posted about these guys is true. We have spent a week in Orbelus for Christmas and it has been amazing. Matt and Ellie and Steve have really looked after us. They collected us from the airport, sorted out the boots and ski hire and sorted out our lessons. Each day - as the snow was a bit scarce they drove us up the mountain so as to avoid the huge gondola queues. They have really looked after us, the chalet hosts that we have had ( Tommi and Tati) were outstanding , great food and two lovely people .
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Date of stay: December 2019
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nicnac314 wrote a review May 2019
Bristol, United Kingdom9 contributions
12 of us stayed in Chalet Elena in February. It was even better than we expected from the reviews! Everything, including transfer, kit pick up, food (veggie options were fantastic), trip to the hot spring, and transport to the piste every day, was exceptional. Can't wait to come back, thank you for making our week so amazing.
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Date of stay: February 2019
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Trip type: Traveled with friends
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LOCATION
BulgariaBlagoevgrad ProvinceBansko
NUMBER OF ROOMS
7
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Frequently Asked Questions about Chalet Isabella
Which popular attractions are close to Chalet Isabella?
Nearby attractions include Pirin Street (0.7 miles), Holy Trinity Church (0.6 miles), and Wine Bar 25 (0.5 miles).
What are some of the property amenities at Chalet Isabella?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Chalet Isabella?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Chalet Isabella?
Yes, free parking is available to guests.
What are some restaurants close to Chalet Isabella?
Conveniently located restaurants include Chevermeto, Matsurev Han, and Le Petit Nicolas.
Does Chalet Isabella have an airport shuttle?
Yes, Chalet Isabella offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Chalet Isabella have airport transportation?
Yes, Chalet Isabella offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Chalet Isabella located near the city center?
Yes, it is 0.5 miles away from the center of Bansko.
Are there any historical sites close to Chalet Isabella?
Many travelers enjoy visiting Neofit Rilski Museum (4.6 miles).