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Donchovi Guardi Str 3, Bansko 2770 Bulgaria
Booking.com
Priceline
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.

About

#52 of 160 Specialty lodging in Bansko
One of our top picks in Bansko. Featuring several swimming pools including a big indoor pool, outdoor swimming pools and an indoor children pool with water slide, Hotel 7 Pools SPA is located in Bansko. The hotel also features a state-of-the-art spa center, a fitness center and an elegantly decorated restaurant. A 24-hour front desk is available. All stylish rooms at the hotel are equipped with a well-equipped kitchenette, a seating area, and a private bathroom with free toiletries and a shower. Facilities include a dishwasher, an oven and a flat-screen TV. All units at Hotel 7 Pools SPA have air conditioning and a wardrobe. A continental breakfast is served every morning at the property, while drinks and snacks can also be enjoyed at the lobby bar throughout the day. Guests can rejuvenate at the on-site spa including 3 saunas, a steam room, hammam, tepidarium, an indoor and outdoor hot tub, aqua-building pool with underwater equipment, as well as a salt room. Children can spend their time at the garden or at the outdoor playground. Bansko Municipality is 1.2 mi from Hotel 7 Pools SPA, while Holy Trinity Church is 1.5 mi away.
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Location

Full view
86Good for walkers
Grade: 86 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Donchovi Guardi Str 3, Bansko 2770 Bulgaria
Getting there
Vrazhdebna Airport61 miSee all flights
9Reviews1Q+A2Room tips
Traveler rating
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Rineldas J wrote a review Nov 2019
4 contributions1 helpful vote
We made a reservation through Booking.com in January 2019 for the New Years period of 2019-2020. So we did it way before even the plain tickets from London to Sofia were launched. The price was good and a family of our friends joined us as well. We registered a credit card which we were using multiple times abroad and which was packed with money. It all seemed to be OK and we were confident of our trip. Later on, we bought plain tickets to Sofia (9 persons). Come October, the fun begun! The hotel started rejecting our credit cards one by one. Both families registered different credit cards and they kept being rejected. Finally, our booking was cancelled from hotel's side. I phoned Booking.com but they could not do much about it. Then I personally phoned hotel's manager. He kept claiming that there was a notice from United Bulgarian bank that there was some problems with the latest credit card and therefore they cancelled the booking. I told him that that was a nonsense because we used the card two weeks ago in the UK and Dubai and it was full of money too. I offered him to register yet another credit card but he refused saying that we can make a reservation only with the new prices which were about 2.5 times higher than the price we booked the hotel at initially. That was a spit to customers' face. The hotel is hunting for money in very unfair ways and the manager is a good liar too. So, if you would like to book a hotel well in advance and get charged more than twice the amount when the time of your stay is approaching - this is the right place! My honest recommendation is to avoid this hotel before you get spat in your face!
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Date of stay: November 2019
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2 Helpful votes
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Traveller wrote a review Nov 2019
1 contribution
We had a booking with another family in this hotel. We booked 2 apartments for New Years and a few months before our trip they cancelled it! This is absolutely infuriating! As we started to look for other hotels most of them were all sold out or the prices were extremely high and that's the reason why I believe they cancelled it is because they saw a way to take advantage!! Keep in mind that the cancellation happened months after the booking was made. Booking.com said our credit card has been rejected, although our bank said it was not. When we called the hotel they asked for a double price!!! Unbelievable things people do to make more money!!! They also replied to the review previously written by our friends who made the other booking. They asked her to be a 'decent' person and remove it as we apparently never had a reservation. Yes,we did. We had 2 reservations made thru Booking.com and yet you should be the last ones to write about being a decent person. Terrible management in this hotel!
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Date of stay: November 2019
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Room Tip: Choose a different hotel
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1 Helpful vote
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Response from Jet62770431666, Director of Sales at 7 Pools
Responded Nov 16, 2019
These people have never had a reservation at 7 Pulse Spa & Apartments. We will try to find the data of the person who writes this false information. If Trip Advisor continues to allow false information to be posted we will leave the site. It will be very useful for all parties if Trip Advisor only allows guests who have really booked into hotels to publish reviews on the site. Booking.com for example allows the writing of reviews only to the guests who have had a reservation.
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Emy wrote a review Oct 2019
1 contribution
We booked our holiday a few months ago, we bought our flight tickets and everything was sorted. Just before our stay they cancelled our booking and demanded a payment THREE times higher than our original booking... Stay away from this hotel and their horrible money-making techniques.
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Date of stay: September 2019
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Room Tip: Choose a different hotel.
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1 Helpful vote
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Response from Jet62770431666, Director of Sales at 7 Pools
Responded Oct 10, 2019
Dear Emy, As you are a decent person I suppose, please delete this comment. You've never had a reservation as well as never been a guest of 7 Pools Spa & Apartments - Bansko. Kind regards, Nikolay Taskov
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dyvyr wrote a review Apr 2019
Den Haag57 contributions35 helpful votes
We stayed two nights in the 7 pools hotel. The staff was friendly, the food was decent, the breakfast was good, the room was clean and spacious, but the absolute highlight was the pools. The outdoor pools were still closed as it was still quite cold in April, but that still left us plenty of pools inside. There's a sauna in the dressing rooms that is free for use. The only pity on the pool area is that the other saunas come with a extra charge for hotel guests (only 10 lev, but enough of a barrier to say "let's jump in the sauna for 10 minutes") But, all in all, a very pleasant stay in bansko.
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Date of stay: April 2019Trip type: Traveled with family
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Limor g wrote a review Mar 2019
Tel Aviv, Israel11 contributions1 helpful vote
Very good hotel. 10 min slow walk to ski gondola and they have a free shuttle and a very helpful driver. Very close to main road with restaurants and supermarket. The hotel is brand new. Room (we took the on bedroom apartment) is very big and specious . The have a fully equipped kitchen with an oven, dish washer and a washing machine (whice is very helpful during family vacations). 2 indoor pools, big and hot jacuzzi and sauna (didn't have a chance to see what they have outside). Good breakfast. They even gave us food for the road as we checked out in the middle of the night. Its very recommended.
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Date of stay: March 2019Trip type: Traveled with family
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LOCATION
BulgariaBlagoevgrad ProvinceBansko
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Frequently Asked Questions about 7 Pools
Which popular attractions are close to 7 Pools?
Nearby attractions include Method Snow School (0.3 miles), Bar 360 (0.3 miles), and Ski Bansko (0.3 miles).
What food & drink options are available at 7 Pools?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to 7 Pools?
Conveniently located restaurants include Forest Cup, The House Restaurant, and Steak House Tomahawk.
Is 7 Pools located near the city center?
Yes, it is 0.8 miles away from the center of Bansko.
Which languages are spoken by the staff at 7 Pools?
The staff speaks multiple languages, including Russian and Bulgarian.
Are there any historical sites close to 7 Pools?
Many travelers enjoy visiting Neofit Rilski Museum (4.2 miles).