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Premier Luxury Mountain Resort

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Traveler (600)
360
Panoramas (23)
Room & Suite (469)
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About

#2 of 97 hotels in Bansko
Location
4.2
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
Premier Luxury Mountain Resort is a Hotel situated on the foothills of Mountain Pirin, in Bansko, the best Ski Resort in Bulgaria. Featuring outstanding views of Pirin & offering luxurious accommodation, gourmet dining, superior Spa & wellness facilities & top class services in a peaceful environment, Premier Luxury Mountain Resort is the place for you. Premier has been voted as "Best Ski Hotel in Bulgaria 2016" in World Ski Awards, proving that it is the ultimate ski lodge in Bulgaria that can make your holidays unforgettable. Whether you wish to have an active time in nature, relax, enjoy special spa treatments & spend quality time with your family & loved ones, we will be glad to accommodate you in our luxurious rooms & suites & offer our excellent services & exquisite restaurant menus. The Hotel is located within walking distance from the gondola ski lift station & Bansko's historic center & it offers complimentary shuttle service to the ski center throughout the winter season. All rooms offer Free WI-FI & free secure Parking is also provided.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Ski rentals
Skiing
Babysitting
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Romantic
Languages Spoken
Russian, Bulgarian
4.5
1,520 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a serene setting, Premier Luxury Mountain Resort is applauded for its value, with affordable dining and complimentary shuttle service often highlighted by guests. While some travelers find the location a bit remote, others cherish the tranquility and proximity to town. The rooms are consistently described as clean and spacious, yet a few guests have remarked on the need for updated decor. The resort's atmosphere and attentive service earn high marks, with special commendation for the friendly staff and exceptional spa services. However, visitors should note that the spa may get crowded and pool supervision can be hit-or-miss.
Location
Inconvenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Relaxing
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1520Reviews41Q+A100Room tips
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Ciara M wrote a review Yesterday
3 contributions
Had a lovely experience with all the spa staff at Premier luxury. I choose a back neck and scalp massage after my week on the slopes and Florida, my masseuse was amazing. Very kind and made sure everything was to my liking, pressure, ambiance, etc. Would really recommend a treatment here.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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irassamborges wrote a review Feb 18
London, United Kingdom33 contributions26 helpful votes
My family (2 adults and 2 kids) spent five days at the hotel for a ski trip. We had a really good time at Premier. Reservation and transfers were done by email. Katerina was always super fast to reply, very polite and effective. Our transfer was waiting for us when we arrived at the airport and he was very polite and professional. We arrived few minutes before 9 pm. That’s the time the dinner buffet ends but the reception staff (Tks Abdi!) contacted the kitchen and they allowed us to dinner even though it was over 9 pm. The Staff is really amazing. They always greet you with a smile and try to do an extra mile to please the guests. We hired the equipment and ski coaches from the hotel’s ski shop and did not regret. Vic was always happy to help us to put our boots on and help with the equipment. Our coaches (Daniel with the adults and Plamen with the kids) were really good as well. The possibility of buying the VIP ski passes to skip the line was also good. Room was massive. Looked a little outdated but it was more than good for us. As there is always room for improvement: 1. Food from the main restaurant was really good (we had half board), especially the soups. But it could have more variety from one day to another. Even on the thematic dinners, we had the impression that they used the same ingredients but presented differently. 2. The hotel location is not very central (10 min on foot from the centre. It’s not a big deal). The hotel provides a very comfortable shuttle to the ski station entrance from 8:00 am to 12:00 pm and from the ski station to the hotel from 2:30 pm to 5:00 pm. I would suggest to start the shuttle in the afternoon a little early like some other hotels do. 3. The spa area was nice. Kids loved the pool and jacuzzi and my wife loved the sauna and steam. It was packed as there were lots of guests (UK’s school half term). Some days there were no chairs for us and one day they run out of towels. I recommend the hotel and would return. Thank you all for our pleasant stay!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 6 days ago
Dear irassamborges, Thank you for being our guest and sharing your wonderful feedback with us! Your words will be passed on to our dedicated employees who take great pride in providing the best service and we are delighted to hear that their training and efforts contributed for making your experience really special. We look forward to welcoming you back again soon! Kind regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ektor M wrote a review Feb 16
1 contribution
We had an amazing stay at Premier. The rooms are comfortable and clean, the staff is very friendly and professional and the spa is top tier! We had a Cretan massage with Giota and Konstantina, whose magical hands worked wonders on our entire bodies.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 6 days ago
Dear Ektor M, It is truly pleasure for us to hear that you have had a great time in hotel Premier.Thank you for the high rating and the warm words. It is an honor that all our efforts and professionalism met your expectations. We would be glad to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgios P wrote a review Feb 16
3 contributions
Friendly people, nice hotel. We also did a massage and the experiance was great. Thank you Konstadina, Giota and Nikos. Totally recommended. The food was also nice in the restaurant. The variety of breakfast is huge, if you plan to visit, make sure to aff breakfast.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 6 days ago
Dear fgeorgiosp326, Thank you for the positive review! We are delighted to hear that you had such a great time at Premier hotel. We’re especially pleased that you enjoyed the variety of food, facilities in the hotel and in the spa center. Thank you again for your time. We look forward to seeing you again soon as our guests!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian Q wrote a review Feb 15
3 contributions3 helpful votes
Great holiday, comfortable room, great spa facility and local cuisine. Excellent staff service. Frequent Hotel bus service to the Gondola though there is a nice 15 min walk as an alternative. Sound advice is to ski early, and a walk to the old town is worth it and things are cheaper away from the ski Center.
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Date of stay: February 2024Trip type: Traveled solo
Room Tip: Try and purchase fast track ski pass as queues can be long first thing at the gondola
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 1 week ago
Dear Ian Q, It is truly pleasure for us to hear that you have had a great time in hotel Premier. Thank you for the high rating and the warm words. It is an honor that all our efforts and professionalism met your expectations. We would be glad to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vasiliki K wrote a review Feb 15
1 contribution
A had a very nice and relaxing massage experience with Florida. I highly recommend the spa facilities of the hotel, especially after skiing at the slopes. All the members of the spa team are very polite and do their best offer high quality services.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 1 week ago
Dear 265vasilikik, Thank you for the positive review! We are delighted to hear that you had such a great time at Premier. We’re especially pleased that you enjoyed the friendly staff and the facilities in the hotel and in the spa center. Thank you again for your time. We look forward to seeing you again soon as our guests!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ebaran1 wrote a review Feb 15
Greater London, United Kingdom62 contributions26 helpful votes
Deluxe suite. Double and twin , double en suite shoer, second bathroom off the spacious lounge with a bath. They charge you for the drinks in the minibar and all the tidbits supplied on top..nuts, chocolates etc. Warm hotel. Nice. But cannot control the room temp from the heaters. Either too hot or just leave them off. Nobody came to explain , twice asked. Cleaning us daily and fine . Spa is great. Nice pool. Two jacuzzis, two saunas, steam room, etc. Expensive massages. Breakfast buffet is nice. Not spectacular but ample with all the usual suspects. A la carte Amvrosia was v good and v expensive. Dionyssius supper buffet ..plenty food but really very uninspiring and school-dinnery. Staff are great. Hotel is clean and smells nice. One big lie though..shame on them..it is not 500 m from the gondola. It is a 7-8 minute free shuttle away. Not a short walk at all. Naughty fib. Supposed to be in the top 3 hotels in Bansko. Enjoyed the hotel. Would return
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Spa is crazy from 4, get the shuttle early. Everything costs. Pool table £2.50 a game. Room snacks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 1 week ago
Dear ebaran1, thank you for being our guest and for taking the time to evaluate your recent stay. As we are constantly striving to ensure excellent service towards our guests, we highly appreciate your feedback. It is a pleasure to learn that you generally enjoyed your stay and gave excellent feedback for the rooms, cleanliness , the spa and the menu options in Dionyssos restaurant, for our staff. As to your notes about heating system we will share your feedback with respective departments. Also as per our hotel policy the mini-bar is not complimentary.Our a-la-carte restaurant Amvrosia is highly evaluated from our inhouse and outside guests and for the class and quality of food and drinks served its prices we consider as adequate. The entire Premier Team and I would be more than happy to welcome you back in Premier Luxury Mountain Resort,Bansko.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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brittanyvienna wrote a review Feb 12
Ipswich, United Kingdom8 contributions
We enjoyed our week stay at the Premier Mountain Resort. The spa is lovely, we enjoyed our Cretan massage with Giota and Florida who were great. We had a double and a twin room, both were a good size if a little tired, particularly our bathroom. Our friends room was so hot they had to sleep with the balcony door open and the hotel itself was very warm everywhere with the thermostats set to 27-28 degrees. We found breakfast disappointing but the evening buffet was generally good. The shuttle bus was excellent and the staff all very friendly and accommodating.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 1 week ago
Dear brittanyvienna, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our spa. We regret on the other hand that your friends room was hot and we are absolutely sure that if the reception was informed ,everything would have been fixed timely as the thermostat can be changed to a lower temperature mode. As to the breakfast comment we will communicate it with our Food and Beverage manager as we always do our best to offer the best Premier experience. We appreciate all your comments and hope to have more opportunities to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natasha wrote a review Feb 2
Reading, United Kingdom12 contributions5 helpful votes
+1
We arrived at this hotel at the end of January 2024 for our first ski trip. Our room was massive! Really warm and comfortable. The bed was a little hard so we asked for a bed topper which they provided, it was then perfect. We stayed here on a half board basis but only had dinner once. Breakfast was perfect lots of options. Dinner ok but we wanted to explore the town and found it easy to walk 10 mins down and experience the food which was so cheap to eat like Kings why not? Also nice knowing if tired and after a long day we had the beautiful hotel to come back to and eat at if we wanted. The staff are fab very friendly and cocktails yummy too. We would return to this hotel for sure. It very affordable, clean, comfortable and runs a free shuttle 8am to 5pm to the gondola. I didn't ski so enjoyed the walks into town which was 10 mins so very doable just not with all your ski gear.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Breakfast served till 10.30am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 2 weeks ago
Dear Premier Guest, We would like to thank you for your assessment and for the time to share with us your experience regarding your recent visit. Together with my team ,we hope to welcome you back again soon and provide you with our prominent Premier experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kostadin P wrote a review Jan 2024
1 contribution1 helpful vote
Amazing hotel, friendly staff, always helpful, breakfast is perfect as well, the rooms are big and cozy and very beautiful, the hotel has a perfect cozy lobby, a beautiful spa with many facilities and I had the best massage! Totally recommending it to anyone!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marina Papounidou, General Manager at Premier Luxury Mountain Resort
Responded 3 weeks ago
Dear kostadinp2024, thank you very much for staying at Premier Luxury Mountain Resort and for sharing your excellent feedback.I am delighted to understand that you had an enjoyable stay and I would also like to thank you for especially mentioning the friendly and professional staff, the perfect breakfast and all hotel facilities .Please be assured that I will share your feedback with the entire team. We already look forward to welcoming you soon again. Kind regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$159 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier luxury mountain resort, bansko hotel bansko
LOCATION
BulgariaBlagoevgrad ProvinceBansko
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PREMIER LUXURY MOUNTAIN RESORT - Updated 2024 Prices & Hotel Reviews (Bansko, Bulgaria)

Frequently Asked Questions about Premier Luxury Mountain Resort
Which popular attractions are close to Premier Luxury Mountain Resort?
Nearby attractions include TSAKIRIS Ski & Snowboard (0.4 miles), Method Snow School (0.3 miles), and Pirin Street (0.7 miles).
What are some of the property amenities at Premier Luxury Mountain Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Premier Luxury Mountain Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Premier Luxury Mountain Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Premier Luxury Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Premier Luxury Mountain Resort?
Conveniently located restaurants include Forest Cup, 4 Directions Family Restaurant, and Veranda BBQ & Wine.
Are there opportunities to exercise at Premier Luxury Mountain Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Premier Luxury Mountain Resort have airport transportation?
Yes, Premier Luxury Mountain Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Premier Luxury Mountain Resort located near the city center?
Yes, it is 1.0 miles away from the center of Bansko.
Are any cleaning services offered at Premier Luxury Mountain Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Premier Luxury Mountain Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.