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Redenka Chalets

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23 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Reviewed December 31, 2015 via mobile

The chalets are not mantained at all and everything looks old and cheap. Need renovation. Rooms are very cold. You need to paid for everything, for example to use the oven. Staff is not always helpful.

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Helpful?
1Thank Adriana B
Redenka, Guest Relations Manager at Redenka Chalets, responded to this review

I am sorry you left with not so good impression about the complex. Some of the chalets are renovated but unfortunately, maybe you were not staying in such one. Thank you for your feedback! It shows our draw backs and that is how we can improve the complex as a whole.

London
Reviewed April 21, 2015

Incredible amounts of snow for our fifth season here - we love it, so do the kids who feel like it's a second home. They can now do entirely their own thing - lots of freedom in a very safe environment. Again, great!

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Thank HappySkierLondon
Reviewed March 11, 2015 via mobile

2 bed chalets do not have pool view but excellent location to restaurant and BBQ area.chalet 5 well presented with smart TV in lounge self catering facilities etc. Great for summer and winter activitirs

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Thank banskobul
London
Reviewed November 8, 2014

Back again this summer because the value for money is unbeatable. Great setting and friendly staff (though you sometimes have to be patient if the English isn't too good) - but then, we're in Bulgaria and I don't speak Bulgarian! When in Rome... We'll head back again this winter, kids are already looking forward to it!

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1Thank HappySkierLondon
Canterbury, United Kingdom
Reviewed November 3, 2014

We have now been to Redenka Chalet 3 five times now the chalets are very well laid out and comfortable. being self catering all things are to hand not like staying in a hotel room the views to the mountains are stunning Wi-Fi works well TV stations are the usual rubbish but you can visit the bar to get around...

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Thank wendy542014
Reviewed February 2, 2014 via mobile

Staf had problems with english. Food was good. Pool too small. Very poor atmosfere. Prices were good. Chalets were too cold. Room service too slow. We argued with the waiter for bringing 2 sparkling water in our chalets. Its overrated. I wouldnt recomand it.

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1Thank Eris P
Xanthi, Greece
Reviewed December 31, 2013

Redenka is in Razlog area and is 9.2 km from Bansko ski area. You do not have to get inside Razlog its is on the center road from Bansko to Blagoevgrad. the chalet is in a good condition and we had clear towels.living room was a little bit cold but bedrooms was very hot. The biggest problem for us was...

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Thank digiannaki
Reviewed January 31, 2013 via mobile

Everything that Roxana_22 said it's true. I regret that we stayed at this chalet. The towels were dirty, the dust was not removed during our stay, the maid only raised domestic garbage bags and wiped the floor. During our stay, the bathrooms were never cleaned. These chalets do not deserve 4 stars.

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Thank Crissezu
Bucharest, Romania
Reviewed January 8, 2013

We stayed at Redenka for 8 nights during winter holiday, we also spent New Year's Eve there. The chalets: First of all, the pictures for the small chalets are not even displayed on their official website and booking.com So we had a big surprise at the arrival, we spoke to the manager about that. She said that she knows and...

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2Thank Roxana_22
Trikala, Greece
Reviewed January 1, 2013

Everything was perfect! We travelled with our 3 years old child and we had no problem at all. We enjoyed their delicious food. Their pool was really nice and the location, the chalets - hotel facilities were excellent! We are wishing you a pleasant stay in their chalets! Don't miss it ! Louisa.

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2Thank LOUISA T
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23 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Redenka Chalets

Address: Redenka Place, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Number of rooms: 15
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Questions & Answers

Here's what travelers have asked, with answers from Redenka Chalets staff and other travelers.
2 questions
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Questions? Get answers from Redenka Chalets staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chalet 24 has four bedrooms and the quietest location”
 of 5 bubbles HappySkierLondon, Apr 21, 2015 | Read review
“Go for the chalets, cheaper than many hotel rooms but you get a whole house!”
 of 5 bubbles HappySkierLondon, Nov 8, 2014 | Read review
“book the chalets rather then hotel rooms”
 of 5 bubbles wendy542014, Nov 3, 2014 | Read review
“Don't choose the chalets. Maybe the hotel rooms have better conditions...”
 of 5 bubbles Roxana_22, Jan 8, 2013 | Read review
“Choose your chalet by number of bedrooms, some have 2, some three - there is one chalet with 4 bedrooms (number 24).”
 of 5 bubbles HappySkierLondon, Feb 28, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question