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St. Ivan Rilski - Hotel & Apartments

Sveti Ivan Area, Bansko 2770 Bulgaria
10% less than usual
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Guests1 room, 2 adults, 0 children
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Traveler (122)
Panoramas (11)
Room & Suite (183)


The luxurious „St. Ivan Rilski” SPA Hotel is an excellent choice for your winter ski holiday, green summer holiday, for organizing conference events, corporate trainings, corporate events of various formats, weddings and family celebrations.The Bulgarian hotel chain FPI Hotels & Resorts selected the best and the most swiftly developing ski resort in Bulgaria – the beautiful Bansko for the location of its winter holiday site – the four-star „St. Ivan Rilski” SPA Hotel, which was officially opened at the end of 2008.One of the indisputable advantages of this hotel is its location. It is situated on the outskirts of the Pirin Mountain close to the lift and near Bansko's ski tracks.5 min drive to the ski-lift15 min walk to the centre of Bansko160 km away from Sofia50 km away from the Greek border
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Free internet
Public wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast buffet
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Ski In / Ski Out
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Room service
Flatscreen TV
Good to know
219Reviews8Q+A22Room tips
Traveler rating
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  • 76
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  • 18
  • 13
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Popular mentions
Everything is very good!!! We have stayed here several times and we have not regret it!Very clean room, excellent staff, spa also very good. Breakfast with many choices! Internet very very slow... Don’t eat in tavern! It was the worst food I have tasted in city! We will not do it again...
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We stayed at the hotel with a group for one night. The hotel is much bigger than any one we would have chosen ourselves. The room was fairly big. The beds were comfortable. However, the walls are anything but soundproof. The bathroom was clean and quite OK. There was a balcony with a nice view of snowcapped mountains. Breakfast was very varied with a good selection of fruits. Unfortunately, the hot dishes, including fried eggs and various meats , were cold. And there was no proper coffee, but nescafe from a machine. Breakfast showed that staff was not really interested in guest satisfaction. So our experience was not great, but in sum it was quite OK.
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Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel & Apartments
Responded May 5, 2019
Dear Guest, Thank you for your review! We are really happy that you liked our hotel. We will look into the negatives you had pointed and will try to do everything to resolve them. We really look forward to welcoming you again in St. Ivan Rilski - hotel & apartments! Best Regards, Katya Prangova - Front Office Manager
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Lovely clean modern room, amazing spa facilities, breakfast was OK, became a bit...samey after a couple of days. Transfer to and from the gondola was a great help. Truly loved the holiday and the St Ivan added to making it special. Should also add, the double beds are Huge! Thanks again 👍
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Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel & Apartments
Responded Apr 6, 2019
Dear Mr. Robert, Thank you for your review! We are very happy to hear that you had a pleasant stay in St. Ivan Rilski - hotel & apartments and you enjoyed our services! We are looking forward for your next visit! Warm Regards, Katya Prangova - Front Office Manager
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The place is rather big, its a 15 minute walk from the city center and we didnt take cabs. The room service is very fast and the staff are friendly. The cleaning of the rooms lacks a bit, but the awesome saunas and pool make up for it. There are very frequent shuttles to the Gondola which make up for its distance from the gondola.
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Response from FPI-Hotels, Front Office Manager at St. Ivan Rilski - Hotel & Apartments
Responded Mar 9, 2019
Dear Tomers767, Thank you for your review! We are happy that you enjoyed your stay in St. Ivan Rilski - hotel & apartments! We are looking forward to welcome you again! Best Regards, Katya Prangova - Front Office Manager
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This review may contain information about traveler safety at this business.
- I never write down reviews, but this time it was something else - I stayed in this hotel for 5 nights with my girlfriend. The hotel was nothing really special for a 4 stars hotel, it should be a 3 stars. One day she didn't want to go skiing with me so she decided to stay in the hotel to relax. She probably would have done better to come with me. She decided to do a full body massage instead in the hotel; first of all, when she asked for a massage, they didn't ask her if she preferred a female masseur, so she got a male one instead. The massage was ok for the first 30 minutes but then the guy started to touch her in a different way and at some point he even removed her towel, got her almost naked and grabbed her breast. She was in shock and didn't know how to react. Soon after, the masseur left the room with a visible erection. When I came back from skiing, around 4pm, I found my girlfriend in a very confused and shocked mood. She didn't want to say anything because she didn't know how to react to such situation. I was furious so I dragged her to the reception to get some clearance. They called the spa manager and he was basically a big joke. He was totally unprofessional, said "it was the first time happening to him" but it looked like he had been over this many times and it was not the first time such thing happened. He didn't take any side in the story. He even came back to us the next day asking us what he should do next, if we thought he should fire or not the masseur. He didn't even proposed to refund the massage. My girlfriend was shocked by this episode and ruined the rest of the holiday. Plus I have to say that it is true that the breakfast was not the best and the staff was not polite at all, they all looked like they were going to punch you in the face soon. But maybe this is just the Bulgarian way of treating clients. I will for sure never ever come back to Bulgaria again, especially to this hotel, which I don't recommend, as it is also kind of far away from the centre of Bansko. But if you are a woman staying in this hotel, please beware of the massages.
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$42 - $128 (Based on Average Rates for a Standard Room)
BulgariaBlagoevgrad ProvinceBansko
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