We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Spa Hotel Emerald

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Spa Hotel Emerald
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

65 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 41: English reviews
Tel Aviv, Tel Aviv, Israel
Reviewed 4 weeks ago

Been there in 2012 and going to be on march 2017. Why is it perfect? * VERY close to the gondola (which is the most important part. Believe me you don't want to walk with the equipment more than necessary) * Food is fine. Especially the breakfast is very convenient. You can eat in a restaurant later if you like.....

 Report
Helpful?
1Thank Pavel R
Burton upon Trent, United Kingdom
Reviewed March 3, 2016 via mobile

We stayed in this hotel for 6 days and im glad no more. As soon as you walked in you can smell cigaretts and we have been told they dont smoke in there. Food very basic every second day the same poor quality. Very smelly sink in the bathroom. If you would like to cook anything or make some food...

 Report
Helpful?
2Thank Sylwia P
Reviewed February 16, 2016 via mobile

We stayed in this hotel in 2015 as a large skiing group. The emerald spa tried to squeeze as many people as possible into one room. I was placed in a double room with 2 others and one of them had a couch for a bed. Despite asking to be moved on several occasions and eventually asking for just a...

 Report
Helpful?
2Thank Sian G
Peshtera, Bulgaria
Reviewed February 4, 2016

Hotel staff very helpful and friendly on arrival .. on checking out, reception lady was on her mobile and not attentive. Hotel room, twin room booked, was clean and comfortable... however, the carpet was badly stained and worn. Also cracks in the walls and no internet/wifi available in the room. Fridge in the room, was plugged in, however not at...

 Report
Helpful?
1Thank OrchidWoman
Reviewed January 13, 2016

Very good location, some meters from the gondola!!!Very big, comfortable, with kitchen and warm room.Very small piscine and general spa, for the size of the hotel. Very expensive massage and not something special

 Report
Helpful?
Thank Filippia K
Reviewed December 22, 2015 via mobile

Nice location, easily reaching gondola, clean and tidy. Foods are ok. Welcoming personnel. There is a special room for your ski equipments. You can find turkish tea here that is so important for them sometimes. :) I recommend this hotel to everyone.

 Report
Helpful?
Thank Engin A
Nahariya, Israel
Reviewed March 10, 2015

Before we arrived at the hotel, we read the reviews in this website and found that many people were not happy with this hotel. I'm happy to tell that we have no idea what people are complaining about - the rooms are warm enough, there's hot water in the shower and the staff is nice. Also, there's free WiFi in...

 Report
Helpful?
4Thank elad2015
Emerald H, General Manager at Spa Hotel Emerald, responded to this review

Dear Sir/ Madam, Thank you so much for choosing Spa Hotel Emerald for your family holiday and for taking the time to post your review. We are truly thankful for your positive feedback of the hotel in general, the staff and all the details that made your stay a pleasant one. We sincerely thank you for your constructive comments regarding...

Chania Town, Greece
Reviewed February 26, 2015 via mobile

It was very central and only 3-4 minutes walk from the ski lift.The breakfast was more than sufficient.Ididn't eat anywhere else in Bansko ,but dinner wasn't bad eather.The room was very warm,clean and big.It even had a 3 seated couch and a coffee table.

 Report
Helpful?
3Thank EIRINIX325
Bucharest, Romania
Reviewed February 23, 2015

The best thing about the hotel is by far he location: 3-5 minutes walk to the gondola station. The rooms were clean and the staff was nice and helpful. None of the windows are closing properly. They seem to have improvised some closing mechanism that deteriorated in time, the balcony door was curved wind was blowing through the sides. Our...

 Report
Helpful?
1Thank Abraxasnew
Ramat Gan, Israel
Reviewed February 4, 2015

After reading all of the terrible reviews here I was afraid to go but did not have a choice as it was part of a package deal. We went there as a group of seven people, upon arrival (in the middle of the night) we got the rooms with no problems. The room itself was huge. it had a living...

 Report
Helpful?
3Thank Balines
Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Room/Suite (10)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (1)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Dining (5)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (6)
Viewed
Dining (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Bansko hotels
0.4 mi away
Vihren Palace Ski & Spa Resort
0.9 mi away
Pirin River Ski & Spa
Pirin River Ski & Spa
#3 of 96 in Bansko
235 reviews
0.9 mi away
LION Hotel  Bansko
LION Hotel Bansko
#7 of 96 in Bansko
292 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Saint George Palace
Saint George Palace
#4 of 96 in Bansko
214 reviews
0.8 mi away
hotel Perun Bansko
hotel Perun Bansko
#31 of 96 in Bansko
41 reviews
1.3 mi away
MPM Hotel Sport Bansko
MPM Hotel Sport Bansko
#9 of 96 in Bansko
119 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service

Additional Information about Spa Hotel Emerald

Address: Pirin Str. | Arena, opp Gondola Lift, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $64 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spa Hotel Emerald 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Expedia so you can book your Spa Hotel Emerald reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#24 Luxury Hotel in Bansko
#36 Spa Hotel in Bansko
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Spa Hotel Emerald staff and other travelers.
2 questions
Ask a question
Questions? Get answers from Spa Hotel Emerald staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“To be as far away from the vents in front of the hotel.”
 of 5 bubbles Abraxasnew, Feb 23, 2015 | Read review
“If you intend to see and use some of the local Mahenas,restaurant ask for B and B.We had a corner room on the second floor very large and very quiet.”
 of 5 bubbles Topgun894, Mar 2, 2014 | Read review
“Rooms on the 1st or 2nd floor are nice because sometimes it takes a while for the elevators to arrive, so taking the stairs is quick.”
 of 5 bubbles EliranS, Feb 27, 2014 | Read review
“One good tip: choose another hotel if you pay RESPECT FOR YOURSELVES!”
 of 5 bubbles Lorelei118, Jan 2, 2014 | Read review
“All ways ask to see the room before you sign in .”
 of 5 bubbles Topgun894, Feb 20, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay