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Spa Hotel Emerald

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Traveler (37)
Room & Suite (21)
Dining (5)
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Overview
Pirin Str. Arena, opp Gondola Lift, Bansko 2770 Bulgaria See on map
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star accommodation
Reviews (96)
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60 results
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16
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18
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LanguageEnglish
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1 - 5 of 60 reviews
Reviewed March 12, 2018 via mobile

They should not be allowed to be in this business. The rooms are smelly, filthy. The personnel is jumpy and not nice, the food sucks, no parking lot, no towels. It is one of the worst hotel experiences ever.

Thank Stay115655
Reviewed March 11, 2018 via mobile

The hotel itself is ok. The rooms aren’t great but we were only there for 3 nights and we were more interested in the night life and slopes so it wasn’t really an issue. The one MASSIVE downside to this hotel however are the staff....More

Thank Sara B
Reviewed March 4, 2018

The entire hotel feels like it's back-in-time to the 80's. Every little thing is with charge or just not available; - Wifi in the rooms - 5 EUR a day... where as the standard in the world is to have it free ("Only in the...More

Thank Guy K
Reviewed February 25, 2018 via mobile

Just checked out. The only good thing about this hotel is the location - 4 minuets walk from the gondola. The price is cheap but the return you get is even cheaper. Bad food, lean towels, dark and gloomy atmosphere in public areas, dirty spa,...More

Thank Ori D
Reviewed February 16, 2018

Me and my boyfriend and some friends visited the hotel after New Years. Staff was polite and helpful for everything we needed. Food was ok. Vey clean and very well located :) Just be sure to leave the towel on the floor if you like...More

Thank Alexandra M
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Spa
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport Transportation
Hot Tub
Indoor pool
Laundry Service
Non-Smoking Hotel
Wheelchair access
Hotel Style
Spa
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Spa
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
140
Price range
$68 - $158 (Based on Average Rates for a Standard Room)
Location
Bulgaria > Blagoevgrad Province > Bansko
Photos
Traveler (37)
Room & Suite (21)
Dining (5)
Family and Play Areas (1)
Nearby
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Nearby AttractionsSee all 61 attractions in Bansko
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Questions & Answers
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Room Tips
"Don't go, pay extra 10 EUR and find a better place"
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"To be as far away from the vents in front of the hotel."
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"If you intend to see and use some of the local Mahenas,restaurant ask for B and B.We had a corner room on the..."
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"Rooms on the 1st or 2nd floor are nice because sometimes it takes a while for the elevators to arrive, so..."
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