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Bansko Spa & Holidays

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Bansko Spa & Holidays
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66 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Bucharest, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 22, 2016

It's not a 4 star hotel! not at all. No radiator, just air conditioner for heating. I don't know about the other rooms, but ours, a double standard one, didn't have a place where to dry the wet equipment; and believe me, this season was the wettest snow i ever ride on, because it was raining. (traveled on February). The... More 

Helpful?
Thank _robert_nedelcu82
Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 22, 2016

Definitely I would't recommend that hotel to guests of Bansko resort. When we came in the hotel there was a terrible smell. The prepared food was so bad, poor quality and not enough quantity, something like food for the dog. No, this is not joke. Please, be careful with this hotel, people.

Helpful?
1 Thank Anton K

Travelers are raving about these Bansko hotels

Belgrade
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 9, 2016 via mobile

The main thing that I dont like about this hotel is that you can see central heating in every room in the advertising pictures but actually it is turned off and disabled. All rooms have air conditioners working all the time so its not clear why they decided to use this way of heating. Pool is very small, 1.5 m,... More 

Helpful?
1 Thank Predrag_M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 27, 2016

I just came back from Bansko Spa hotel and felt the need to write my review because after reading these comments here, I thought I paid the lousiest place ever and when I arrived in the hotel, I was pleasently surprised. The hotel staff is very kind, including the waiters, maids, bartenders...Everyone was so helpful and pleasent all the time.... More 

Helpful?
1 Thank Ivana D
1 review
2 of 5 stars Reviewed February 23, 2016 via mobile

1.If you want a normal temperature in the room...forget about the radiotors..they only have air conditioning that will blow all the night in your had.If you stop the air conditioning....you'll have to sleep very well dressed....!:)))) 2.the food is the same every day and very very poor. 3.the stars(4) is overrated.maximum 3 stars.

Helpful?
Thank Laurentiu T
petya4key, Manager at Bansko Spa & Holidays, responded to this review

Dear, Sir, Regarding on your oppinion about "the same food every day"- We would recommend you from a wide assortment to choose every day to eat different dishes. About the heating- there is an alternative radiators in case of any force majors only. Until now we do not have other complains about the air conditioning. Dear, Sir,feel welcome in our... More 

Belgrade, Serbia
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 17, 2016

Pros : Very good, professional staff willing to help is the strongest link of this story Cheap lobby cafe Very good hygiene Frequent shuttle bus gets you quickly to the kilometer away downtown Cons: There are radiators in rooms but whole heating is based on AC, lucky one with this mild winter but what happens when it gets tough???? Tiny... More 

Helpful?
Thank nenad m
Chicago, Illinois
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed February 9, 2016

I have been there one time before 4 years and liked,so tryied to book a room.........but couldn't !?!?! Cannot imagine how a costumer ready to spend money in your hotel want to book a room and no one want to reply my emails and take the cash, Off corse i find a hotel,so i will never try with Bansko Spa... More 

Helpful?
Thank Todorov N
petya4key, Manager at Bansko Spa & Holidays, responded to this review

Dear, Mr. Todorov, You have not contacted us definitely and the reason is that you had riched any other mails, not ours, I think. For further information, please contact us on emails as bellow: hotel_banskospa@abv.bg hotel.banskospa@gmail.com reservations_banskospa@abv.bg Kind Regards, More 

Bulgaria
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed January 14, 2016

The only good thing in the hotel is part of the staff- one of the guys at the lobby bar, a restaurant waiter young man, lifeguard by the pool and that is. Maids were beneath criticism - dirty, smelly and casual. How can a hotel be Spa and neither room nor the pool towels tribute offer, You must bring a... More 

Helpful?
Thank veni9
Rishon Lezion, Israel
1 review
1 of 5 stars Reviewed January 11, 2016

Hotel is maybe two stars. The room is small and the the elevator is old and very small. The shower is terrible, you get or cold water or very hot water, no middle temperature. The food was the same every day and so bad that we couldnt eat, we had to go to a restaurant. Never came back in this... More 

Helpful?
Thank Dragos N
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 9, 2016

No variety of food, poor quality of food, room was heated with AC creating a total discomfort. Very small pool, water almost cold, not enough sunbeds. In the last night the wind was blowing also in the room trough walls.

Helpful?
Thank Boanta D
Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Bansko Spa & Holidays

Address: Yavor Str. 29, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $38 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bansko Spa & Holidays 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Bansko Spa And Holidays
Bansko Spa & Holidays Hotel Bansko
Hotel Style:
#37 Luxury Hotel in Bansko
#49 Spa Hotel in Bansko
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