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Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall

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Holiday Inn Express Hotel & Suites Pine Bluff\/Pines Mall
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38 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 19, 2016 via mobile

Pine Bluff is a mill town, meaning the whole town has a sickening, wretched odor due to the air pollution. The pollution source is visible from the front door of this property. Room and breakfast were good (evening front desk staff and breakfast host were both friendly and helpful). But I stayed here for the pool, but could not enjoy... More 

Helpful?
Thank LSUdad4
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear LSUdad4, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our room and breakfast good. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am... More 

Central Florida, Florida
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 9, 2016

At first we were looking for the La Quinta, because we were traveling with 2 dogs. The La Quinta is no longer and they were renovating all of the "pet rooms", so we couldn't stay there. We went to the next hotel and were told that they only allow one pet per room, so we couldn't stay there. By this... More 

Helpful?
1 Thank Badgerdawg
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear Badgerdawg, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and I am sorry for the issues you had with your room accommodations and regret the inconvenience this may have caused you. Your comments are valued and be rest assured that these will be... More 

Huntsville, Alabama
Level Contributor
693 reviews
478 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
4 of 5 stars Reviewed February 28, 2016

The hotel sits on an outer perimeter of an old, abandoned mall just off the interstate and there is abundant parking. They have a very small lobby with room for only two small easy chairs and a side table. The breakfast area is just to the left in a room that can be secured. We were upgraded to a “suite”... More 

Helpful?
Thank AGoingGal
Level Contributor
3 reviews
1 of 5 stars Reviewed December 6, 2015

I have stayed her several times with no promblems. My card had been debited after I check out for the second time. I called the hotel where I was told they didn't do it maybe I should call the other hotel... Why would the other hotel debit my card if I never was there. Well I had to call guest... More 

Helpful?
Thank Verette W

Travelers are raving about these Pine Bluff hotels

Stewartsville, Missouri
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 26, 2015 via mobile

My family stayed here over night as we passed thru town. We had 3 rooms and all were clean and in decent shape. Breakfast was a normal Holiday Inn Express breakfast which is good for traveling families. Front desk people were friendly. Wi fi worked good in the rooms.The location is next to a mall and had no problems. I... More 

Helpful?
Thank Country_Traveler2011
Dongducheon, South Korea
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed July 9, 2015

We booked online as we were passing through the area and needed to stop for the evening. When we arrived we gave the clerk our last name and credit card and she promptly handed us a paper to sign with the rate, etc. The paper was folded in half with the name on one side and rate on the other.... More 

Helpful?
Thank thejohnsons556
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear thejohnsons556, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept my sincere apologies for the inconvenience you have encountered at check in. Note that this will be looked into and will never happen again. Despite your disappointment we do hope that you would choose to stay with us again... More 

Lucedale, Mississippi
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2015 via mobile

Being in a mall parking lot was interesting.....all kinds of shopping if you wanted!! Staff was nice and friendly. The room was nice and clean and the beds were comfy....wonderful pillows!!!! Lots of food choices nearby. Most important to us it was pet friendly!!

Helpful?
Thank Valerie B
Fort Leonard Wood, Missouri
Level Contributor
102 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 12, 2015 via mobile

Rooms was comfy enough and breakfast was good and plenty. Clean staff didn't even bother to remove trash on daily bases nor make bed or leave more coffee or towels. Front desk just went through the motions of acting as if they cared. Heard several times we'll check in to it or okay we'll look in to it. But nothing... More 

Helpful?
1 Thank BroncoRB
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall, responded to this review

Dear BroncoRB, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. We work very hard to ensure our guests receive the very best hotel experience we can provide each and every day. While we are pleased with your positive comments with the rooms and the breakfast, it is disappointing to know... More 

Paducah, Kentucky
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 13, 2014

This was a very nice, clean, Holiday Inn Express. The staff was great - very friendly and accomodating. The rate was decent, maybe a little high for the area / town. Breakfast was ok, not as good as several other HIE that I have stayed.

Helpful?
Thank charles k
Bella Vista, Arkansas
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

The room was very nice, and clean. Vending machines were either empty or non functioning. Can someone please explain why the handicapped parking is so far from the lobby? Also, why is a handicap room the last room in the hall when it should be the closest to the lobby? Someday a handicaped person will design a hotel.

Helpful?
Thank RichardC24
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A rich and rewarding experience located right at the beginning of where all the fun begins and where the connecting roads meet is where the Holiday Inn Express Hotel & Suites Pine Bluff lends its new approach to affordability comfortability and hospitality. We are an 80 guest room premier hotel in Pine Bluff, Arkansas. It is easily located just off US 65 (Interstate 530) in the parking lot of the Pines Mall. We offer many amenities that will be useful to you as a business or leisure traveler. Enjoy our complimentary hot breakfast every morning, free local phone calls, suites, free DSL and wireless Internet access, business and fitness center and outdoor swimming pool. Enjoy golfing at three public premier courses; fishing in either the Arkansas river for bass or local lakes. The Holiday Inn Express Hotel Pine Bluff is conveniently located close to many major businesses in town such as Evergreen Packaging, University of Arkansas and the Pine Bluff arsenal. We have ample and secure parking for recreational vehicles, buses and trucks. Thanks for inquiring about our hotel and we hope to see you soon! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall

Address: 2903 Pines Mall Drive, Pine Bluff, AR 71601
Location: United States > Arkansas > Pine Bluff
Price Range: $102 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Pine Bluff/Pines Mall
Holiday Inn Pine Bluff
Pine Bluff Holiday Inn
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