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We stayed in this Holiday Inn Express December 2017. It was chosen because we had traveled all day, it was getting late and it was close to highway and plenty of choices for dinner. The carpet in the room was dirty, like small rocks or...More
Thank Shirley D
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 5 weeks ago
Dear Shirley -- we apologize that we did not meet your expectations while a guest at our property. I have spoken to the Hostess that did breakfast that morning and showed her your comments in hopes that other guests will not have to contend with...More
Bad area kids run up down the halls, people banging up above. You could also hear the people beside us. Poor sound surpression in rooms. Elevator had sticky stuff spillled on the floor. They had a cone in the middle. Had to go tell the...More
Thank David M
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded November 27, 2017
There are several eating establishments within 1 mile of hotel and front desk gives maps to anyone whom inquires; mall is thinly populated but that is not because of the Hotel nor the area, just plain bad management on their part. We did have a...More
Traveled this week with my husband to Pine Bluff, Ar. We most of the time stay at the area Holiday Inn Express!! There are 2 in the area, the 1 we selected was close to the mall. It was clean, quiet, the breakfast area was...More
The Holiday Inn Express in the nearly defunct Pine Bluffs Mall is an average-to-good hotel in a bad place.
As far as the hotel is concerned, the staff were very friendly and helpful. The room itself was clean and well kept. The breakfast area was...More
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded August 28, 2017
We appreciate your comments regarding your recent stay. We do indeed have a paper mill near the proximity of the property which emits an odor at times and is more than likely what was causing the stench during your stay. The Mall poses an entire...More
Our stay here was very nice. Room clean, good A/C, breakfast step above continental, parking lot well lite, etc. My only comment to management would be to get some night lights on the bathrooms - so guests can find/see toilet in the middle of the...More
$95 - $118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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