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Holiday Inn Express Hotel & Suites Pine Bluff

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Holiday Inn Express Hotel & Suites Pine Bluff
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Baton Rouge, Louisiana, United States
Reviewed 2 weeks ago

When we arrived late at night we noticed overflowing trash bins and found the lobby bathrooms filthy and marked "Out of Order." Our sleeping room, however, was clean. We slept well, and give Holiday Inn Express the benefit of the doubt in hopes they had given cleaning staff Christmas Day off.

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Helpful?
Thank Versa S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear Versa S, Thank you so much for your honesty about your stay. I'm happy to learn that you were able to sleep soundly and the cleanliness of your room was adequate. I'm sorry to learn about your concern on the state of the trash bins and bathroom at our property. It's rare that people give a benefit of doubt...

Reviewed 3 weeks ago via mobile

Rachel and get staff were great and accommodated all my requests. Breakfast was great and home cooked meals are offered on Tuesday and Thursday nights! I stayed for a week and housekeeping were nice also. Rashawn was very helpful with a small billing problem that was handled immediately and professionally. I will be coming back to Pine Bluff every other...

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Helpful?
Thank Monique L
Pensacola, Florida
Reviewed December 15, 2016 via mobile

The staff was nice and helpful. Check in was easy and she was very accommodating. The rooms were clean and comfortable. Breakfast was included with many options. Would stay here again next time I'm in town.

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Helpful?
Thank needavaca1
Chillicothe, Missouri
Reviewed November 15, 2016

We did not have reservations and it was around 5:00 pm when we stopped. They went out of their way to get the kind of room we wanted at a very reasonable price. The room was very nice and clean. The breakfast was also very good. Would definitely stay there again.

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Helpful?
Thank Bob P
Oklahoma
Reviewed November 2, 2016 via mobile

Rooms were fine, service was fine, but they charge per person in the room even if there are 2 beds! We have 8 people in the family, so every hotel we stay in, we do 4 people in 2 hotel rooms: 3 children in each with one parent since they are minors. However, this hotel required us to either pay...

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Helpful?
Thank Dana S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear Dana S, We welcome your feedback about your stay at the Holiday Inn Express Hotel & Suites Pine Bluff, AR. We are glad to know that you found our rooms and services to be satisfactory. On the other hand, we apologize if there was a confusion on the policy with regards to the extra person charges. It is our...

Pigeon Forge, Tennessee
Reviewed October 28, 2016 via mobile

First off had to wait for a while for the desk clerk to come to the desk to check us in. He was sloppy looked dirty and smelled. The outside walk area was full of cigarette butts trash and debris. Our room was dirty .. there was stuff slimy all over mirror.. carpet had burns in it.. ceiling had water...

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Helpful?
Thank blee64
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear blee64, We appreciate you for choosing the Holiday Inn and Suites Pine Bluff, AR for your travel needs and taking the time to leave us your thoughts. It is unfortunate that the room cleanliness and the service from our hotel staff has not met the standards that you expect from our brand. Rest assured that we take your insights...

Mound Bayou, MS
Reviewed October 18, 2016

I had a three day stay at this hotel celebrating fifty years since college graduation. Hotel was clean. Even though the hotel is suppose to be non-smoking, somebody had been smoking in the room or nearby. Real comfortable bed and great breakfast choices. Friendly desk clerks and a good housekeeping department. I had a King, non-smoking room.

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Helpful?
Thank jakejr
Holiday I, Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions dealing with the smoking smell . Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,...

Reviewed September 10, 2016 via mobile

This was a road trip stop for us using rewards points so it was free. The room was spacious and nicely appointed, better than expected. The free wifi performed great, not so much the TV. Channels froze and never had sound. Instead we watched Netflix on our phones. The bath mat was wet from what I don't know. Maybe washed...

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Helpful?
Thank johninok
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear johninok, Thank you for staying with us and taking the time to leave a feedback during your recent visit. It is nice to know that you enjoyed our breakfast, found our rooms nice and spacious and WiFi to be great. On the other hand, it is to our regret that the TV in your room was a let down....

Sandusky, Ohio
Reviewed August 29, 2016

When I first booked this room, I was greeted with nothing, but friendliness. Our family stayed here in July 2016 for a family reunion & the staff welcomed us with open arms. They were polite & did EVERYTHING possible to make our stay a home away from home. I ran into a few snags on the noise level, but that...

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Helpful?
Thank Kozetta P
Holiday I, Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We defiantly enjoyed you all allow us to share that happy reunion with your family.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again family. Sincerely, Brandon O Assistant...

Raymore, Missouri
Reviewed July 25, 2016

Reserved two rooms with two queen beds 2 months in advance due to traveling with family. Called one month in advance to request adjoining rooms and was advised that is no problem. Arrived at hotel at 8:30 pm at night after traveling 11 hours and needed much needed rest only two find that we had 2 king rooms. After 20...

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Helpful?
Thank kewlgolfer
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear kewlgolfer, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if your room request was not guaranteed. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Pine Bluff is a three story interior corridor hotel conveniently located in the Watson Chapel area. Guest room amenities include: coffeemakers, hair dryers, irons and ironing boards, two telephone lines with data-ports, microwaves, and refrigerators. Hotel features include free local phone calls,and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruit, juices, cereals, breads/pastries, and even hardboiled eggs. Also scrambles eggs, biscuits, gravy, omelettes, and bacon or sausage. We have also created the world's best tasting cinnamon rolls. Visit Pine Bluff, AR and stay smart at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Pine Bluff

Address: 3620 Camden Road, Pine Bluff, AR 71603
Location: United States > Arkansas > Pine Bluff
Price Range: $99 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pine Bluff 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Pine Bluff
Holiday Inn Pine Bluff
Pine Bluff Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Pine Bluff staff and other travelers.
1 question
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5 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Pine Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed on third floor, did not have a noise problem”
 of 5 bubbles jakejr, Oct 18, 2016 | Read review
“If you don't like noise(people walking, kids running) above you, stay on the 3rd floor.”
 of 5 bubbles kozettap, Aug 29, 2016 | Read review
“Avoid this hotel at all cost. Management (Patel) was arrogant and didn't follow through.”
  • Mold in the bathroom.  Mgt. didn't fix.
 of 5 bubbles indianajoes2015, Jul 15, 2015 | Read review
“South facing rooms might be quieter”
 of 5 bubbles GenoNorthridge_CA, May 23, 2015 | Read review
“excellent staff and facility”
 of 5 bubbles tomrS8975SM, May 3, 2015 | Read review
5 of 5
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