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Gran Hotel Termas de Chillan

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284 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Wonderful landscape, amazing trees, volcanos and mountains. A very relaxing region, ideal for families. Gran Hotel TdC however is, at its best, a 3 Star Hotel (not even close to a 4 star mountain hotel). The Hotel lacks investments, the rooms are obsolete, bathrooms are (literally) falling apart and internet service is poor. It seems the Hotel got stuck in... More 

Helpful?
Thank rsguedes
Management response:

Dear Mr. Rsguedes. We have reviewed your opinion and first we want to escuse us for the bad moment in the Mountain Park. We are working for improve. Gran Hotel was founded in 1995 and remodeled in 2013. Have a great infraestructure and all areas (rooms, restaurant, bathrooms) in excellent conditions. We will review the room that you used and... More 

Coimbra, Portugal
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 18, 2016

I traveled with a 3 year old and a 5 year old. The rooms were warm and cozy, they were well cared, but they are not new or very spacious. The floor of the bedroom and bathroom are warm (heated),it adds a new level to the sensation of coziness. They have a marvelous heated/therapeutic pool (that can be attended at... More 

Helpful?
Thank Luciana C
Management response:

Dear Luciana. Thank you very much for writing and for your comments . We will consider what we are indicating to us , so that on your next visit , the experience that much better. We will wait for you! Gran Hotel Termas de Chillan More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed November 28, 2015

We drove to thee head of the valley under the snow capped peaks and checked into the last room. tHe staff were excellent, the room was quiet, the bed was very comfortable. wE chose Demi pension. dinner was superb. the breakfast had everything to satisfy my fastiDious demands. a superb walk up the mountain with a delightful guIde. Before breakfast... More 

Helpful?
Thank Rightward
St. Johns, Florida
Level Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed September 28, 2015

Hotel check in was over an hour even though no one else was in line. Lost our reservation and good thing we had our email confirmation. Room which was guaranteed was rented out already so we got a smaller room for same price (no discount or refund). Service is average as to "Chillian" standard which is not very high. As... More 

Helpful?
Thank sanguru1969
Santiago, Chile
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 12, 2015 via mobile

Was there for a business trip. I had heard of this hotel many times and it wasn't what I had expected. Very nice location, beautifull scenery but old fashioned and not well equipped. It was clean and maintained but the hotel itself hasn't been redecorated in years. Nothing special.

Helpful?
Thank JFMontesL
São Paulo, SP
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 3, 2015

We had a great stay at the hotel. From the airport to the hotel it takes about 2 and a half hours , so make a snack before. When we arrived , lots of snow , and what was agreed in the reserve was respected : Family hotel with inner race ski and direct transfer to the skilift ; Cozy... More 

Helpful?
Thank nickacosta
2 reviews
5 of 5 stars Reviewed July 9, 2015 via mobile

The hotel has a lot of things to do with family. There is awesome restaurant called Montanhês there. Spa with a terrific massage. Ski mountain Park. Warmed swimming pool to appreciate the mountains and the snow in the water. Thanks hotel also organize a lot of activities for kids.

Helpful?
Thank Rafael T
Dallas
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 3, 2015

We decided to ski in August. Since the runs at Vail, Colorado had been closed for months, we set our sights further south. Much further south. All the way to Chile. Las Termas de Chillan to be precise. Last minute ski accessory shopping for wayward gloves and hats in Dallas, Texas raised a few eyebrows, but was accomplished by visiting... More 

Helpful?
Thank Zotemail
Santiago, Chile
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed May 28, 2015

Overpriced and old together with terrible service makes this Chile's worst hotel! My family and I were treated like dirt by spa staff member PAOLA, who never made an effort to provide us adequate service. THERE ARE NO SHOWER INSTALLATIONS FOR SPA/TERMAS USERS! And what is worse, there is no warm water in the bathrooms, and no electricity flow in... More 

Helpful?
2 Thank AnaCrisMondin
Bucks
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 22, 2015

A one night stay in a very busy hotel , adequate buffet food but nothing special. Adequate room for one night but would advise not going there during the first two weeks in February. Long way off Ruta 5 if you are travelling South

Helpful?
Thank GrandadBen
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
A unique place. Exclusive 5 Star mountain hotel, with everything you need for a wonderful snow getaway. Direct access to the slopes, cozy rooms, 3 restaurants, Wi-Fithroughout the hotel, an amazing 3 story Spa, heated pools, Gym, Childcare services, Game room, Lounges, Meeting rooms, Convention center and Disco. The Hotel also boasts a wonderful Entertainment team that will make your stay an unforgettable experience. ... more   less 

Additional Information about Gran Hotel Termas de Chillan

Address: Ruta N-55, Kilometro 80, Chillan 3820000, Chile
Location: Chile > Biobio Region > Chillan
Price Range: $177 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Termas de Chillan 4*
Number of rooms: 108
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Also Known As:
Las Termas De Chillan Hotel Chillan
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