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D'MAX Hotel & Convention

Traveler (174)
Room & Suite (43)
Pool & Beach (17)


#1 of 5 hotels in Lombok
DMAX Hotel & Convention Lombok designed for a growing generation of excitement-seeking travellers. Located 3 minutes away from lombok International Airport, DMAX features 138 trendy designed guest rooms and suites at your choice with free Wi-Fi Access provided in each room. The Hotel's amenities include a swiming pool, D'Bistro Restaurant, Meeting rooms & Ballrooms and other MICE facilities, Food Court, Mini Mart, Wine store and huge parking areas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Bar / lounge
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Flatscreen TV
Good to know
13Room tips
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Popular mentions
Like many others, we needed somewhere close to the airport before an early morning flight. For the room rate, this place was perfect. Good service, great local food at the restaurant (also international food options but we chose local), free airport transfer at 5am and even a breakfast box if required (though it was very simple). About 5 minutes to get to the airport. Room has everything you need, though I agree with other reviewers, some more lighting would be good. Will stay again, thanks D’Max team!
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Very clean and great value, and decent size rooms. Negatives were that the shuttle bus never responded to our call (they make you ring at the airport which is a bit of a hassle when you don’t have roaming). Better to take local taxi (we paid 50k) and beat others from your plane to check in. Also very inefficient slow check in (even after you have prebook) which you don’t need after a late plane arrival. breakfast included but make sure you get there early. We got there at 8.30am and although quite empty all the tables were still dirty and not cleared up. No fresh fruit replaced. Did have a nice custom made omelette. Next time we think we will take a taxi directly to sengiggi if our plane arrives around midnight, but would use this hotel again if we had an early flight.
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The hotel was good, comfy bed, nice deco. However, the room doesn't have enough lights and rather dark. The pool looks good, I wanted to laze by the pool but somehow there wasn't any staff attending to the 'bar'.The food at the restaurant was pretty good. Great tom yum soup! Breakfast wasn't fantastic but still okay. Overall - its a good and decent hotel for a night stay. Nothing that awful.
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From the start my stay was a disappointment. It took 20 minutes to check in although my room was pre-booked and already paid for. The family checking in before me tried to use a credit card to pay but the receptionist didn't know how to use the machine (he said he was a trainee and definitely was not trained in hospitality at all). I specifically asked for a large bed but the room had two small beds. There is no overhead lighting in the room so it's a little like being in a cave and there were several annoying flies buzzing about the room. Supposedly there are two bars on the second floor (Sky Bar and Pool Bar) but I could only find the pool bar and it was not open. The bar on the ground level did not appear to be staffed until after six PM. When it finally opened I asked for a beer. They were out of stock. How about wine? No. Vodka? No. Gin? Sorry. The bartender was also a trainee with no one supervising him. I proceeded to the restaurant where the same trainee told me there was no mayonnaise, no bread and so on. He couldn't count change and asked me to go get a smaller note because he couldn't make change! The convenience store attached to the hotel never appeared to be open and I couldn't tell if it was really there at all. There is basically nothing nearby the hotel and a security guard drove me about three Km to the nearest convenience store (this was the highlight of my stay) I could go on quite a bit longer but you get the idea. For a convention and transit hotel, this place is woefully inadequate.
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We chose this hotel as our accommodation after a day trip in Lombok mainland and because we were having a flight early in the morning at 6AM The hotel is located very close to the airport, only about 5 or 10 minutes away. You can even see the airport lights from the hotel lobby. They also provide you with free hourly airport shuttle, which is very nice. I was going to take a taxi at 4.45 because taking the 4AM was too early for me, while the 5AM one seemed to be a it risky. But then they told me that they could arrange a shuttle at 4.30 or 4.45 so I did not have to take the taxi. Nice arrangement by the hotel staff who had been very helpful and attentive from the beginning. The room was quite small but nice and clean with some wooden interior. Love the water pressure from the shower after a sweaty daytrip in Lombok, though the shower created some puddle due to flat floor near the shower area. Overall, will surely stay again here if I have a plane to catch in the morning, or arrive late in the evening.
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$25 - $52 (Based on Average Rates for a Standard Room)
ZMAX D Hotel Praya Lombok
IndonesiaWest Nusa TenggaraLombokPraya
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