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Swiss-Belhotel Harbour Bay

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465 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall, The Quality of services in Swiss-Belhotel Harbour Bay good, for the future, in the terms of Facilities and services that future enchanced his hotel. To progress from Swiss-Belhotel Harbour Bay it self to be more nice and Satisfying consumers. Thankyou.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank downys2016
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant experience while staying with us and thank you for your kind compliment regarding the quality of service rendered... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Room accommodation is very good. Well furnished for guest to feel at home and not wanting to leave. All service personnel from Front desk staff to security and all departments. Are all very friendly and very good. Deserve a praise The facilities here are great from swimming pool to Gym and a Suana room for guest use only. Like to... More 

Helpful?
Thank Raymond T
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Raymond, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant and warmth experience while staying with us and thank you for your kind compliment regarding our hotel facilities... More 

Singapore, null, Singapore
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I paid about SGD85 per night for my stay there and it is all worth it. It was better than I expected. This is a 4 star hotel and it is everything that you can wish for in a 4 star hotel. The check in was a breeze and the housekeeping did its job well. I love the breakfast spread... More 

Helpful?
Thank IanJu
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Ian, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant experience while staying with us and thank you for your kind compliment regarding our hotel location, facilities, breakfast... More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a great time staying in Swiss-Belhotel. The staff were warm and friendly. Buffet Breakfast was fantastic with huge selection. Waiter was proactive to serve coffee and refill. The hygiene standard was impressive. Even the room was well maintained. Love the shower. Feels like rain. Conveniently located next to shopping mall

Helpful?
Thank Andrew S
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Andrew, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a great time while staying with us and thank you for your kind compliment regarding our breakfast variety, hygiene standard,... More 

Singapore River, Singapore
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You will never get bored with this hotel. I keep going back. The staff are all just too friendly, welcoming and each visit is a new experiences. I met many staff on each trip. They are very helpful too. Check -out on Ms Yessy, Ms.Jenny, Ms. Christina, Ms Rani and the many too.

Helpful?
Thank TingCH
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant and memorable experience every time you stay with us. Thank you for your compliment regarding the services rendered... More 

Singapore River, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A hotel that welcomes you, from the main entrance, by the security guard to all the others and F& B outlets. Hotel location is very conviently located, and you could walk 10 minutes from the Harbour Bay Ferry Terminal. You can have seafood dinner alo ng the Harbour Bay. Buy your Kueh Lapis and many local products at the Harbour... More 

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank TingChungHua
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Ting Chung Hua, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a great time while staying with us and thank you for your kind compliment regarding our hotel location... More 

Jakarta, Indonesia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Happy to stay here especially since it is close to some seafood restaurants. Clean and tidy and comfort beds to sleep in. Wifi is okay eventhough it is not too fast. Stayed there for one nights only since i have to catch mu early flights. I booked the connecting rooms since i have two kids with us during the ttrip.... More 

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank Herlen
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mrs. Herlen, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a great time while staying with us for a short transit and thank you for your kind compliment regarding our... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Pros: The room was clean. Breakfast good. Allowed us a late check-out at 1pm. Service of the staff was good. 5mins walk to Harbour Bay. The ferry from this place takes lesser time to reach Singapore. Cons: We checked in late in the night around 11.30. The guy who was in the reception at that time was very inexperienced and... More 

Helpful?
Thank Anindita D
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mrs. Anindita, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. First of all, please allow us to extend our sincere apologies for the unhappy incident you had with the check in procedure that was not smooth and the... More 

Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

4 star hotel which good service attitude. Near to ferry port . Near to all nice seafood area Near to nice massage Spa centre 5min drive to biggest mall in batam Hotel provide transport to all area. Nice local food ard the hotel for breakfast or lunch.

Helpful?
Thank Jeremyofsingapore
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Jeremy, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant short getaway with us and thank you for your kind compliment regarding our hotel location and the services... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff are absolutely marvellous. Courteous and very personalised service. Right from doorman to managers..😀 Walking distance from Harbour Bay. Food is sumptuous and food quality is consistent 👍 Will gladly recommend anyone wanting a comfortable and convenient accommodation...

Helpful?
Thank Arunasalam J
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mrs. Arunasalam J, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. It is an honor to hear that you had a pleasant experience while staying with us and thank you for your compliment regarding our food quality and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay. ... more   less 

Additional Information about Swiss-Belhotel Harbour Bay

Address: Jl. Duyung, Sei Jodoh | Harbour Bay Complex, Batu Ampar, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batu Ampar
Price Range: $59 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss-Belhotel Harbour Bay 3.5*
Number of rooms: 179
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