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Swiss-Belhotel Harbour Bay

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Swiss-Belhotel Harbour Bay
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538 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Singapore, Singapore
Reviewed today NEW

I have booked 5 Rooms for Team Retreat. It was a very comfortable stay. Walking distant from Habour, Rooms are clean & spacious, Staffs are helpful and friendly. Nagoya Hills is just 5 mins drive with nice local flavors

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Helpful?
Thank Cheezysg
Singapore, Singapore
Reviewed yesterday NEWvia mobile

Stayed at this hotel for the second time. It was as good as the first! Arrived at 11-ish Batam time and proceeded to check in and was allowed to check in that very moment as room was available and ready! Room was clean. Given the 5th floor as requested. Non-smoking room also as requested. But given a room all the...

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Helpful?
Thank HopOnHotels
Reviewed 3 days ago NEWvia mobile

Very friendly staff.. Adam Lika,Rani Anik, serve very well...and ficky the bartender is very very friendly..that's why I come back and stay in this hotel every years...the hotel is very near from ferry terminal and shopping centre beside the hotel

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Helpful?
Thank Milda M
Reviewed 1 week ago via mobile

Best hotel I visited so far.only 1 thing was bad and its the condition of the swimming pool.no maintained well . other than that the food and staff were excellent.a good choice of hotel for travellers.

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Helpful?
Thank Nagore S
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Nagore, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant stay with us and thank you for your kind compliment regarding our food quality and services rendered by...

Singapore, Singapore
Reviewed 1 week ago

My family and I had an Awesome stay and breakfast buffet spread. We recommend to book your stay early to avoid disappointment. All staffs are friendly and very helpful. Tried out the spa and massage for the very first time and it's definitely a two thumbs up and will be back for more in the future!

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Helpful?
Thank zuantinaz
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you and your family had an awesome stay with us and thank you for your kind compliment regarding our hotel facilities and...

Singapore, Singapore
Reviewed 1 week ago

Its convenient to the nearby ferry terminal but the mall next door is very very quiet as all the shops there are not open. You got to get a cab to Nagoya hill shopping mall. The nearby seafood restaurants are not that cheap and one must ask for the price before placing their orders as the menus do not indicate...

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Helpful?
Thank Manfred G
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Manfred, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. Indeed, our hotel is strategically located in the Harbour Bay downtown area with only a few minutes walking distance to the Domestic and International ferry terminal and in...

Singapore, Singapore
Reviewed 1 week ago

Everything is nice and good, especially the receptionist @Janine whom is very friendly and smiling, food are all okay. Room is very very nice. Bathroom is nice and clean too and water in the faucet is clear and clean. Thank you for our nice stay. Note: please sync your price with Agoda. Because in the site we thought that a...

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Helpful?
Thank Bayugyug
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you and your family had a pleasant stay with us and thank you for your compliment regarding our room facilities and services...

Reviewed 1 week ago via mobile

I went in this hotel on 26 oct - 29 oct 2016. My impression of this hotel, very good. the staff were friendly, room clean and make up the room every day, free pressing of clothes, nice morning meal and lots of variety. location close to the port if you want to cross into neighboring Singapore. very recommended...

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Helpful?
Thank stefanus s
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Stefanus, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant stay with us last October and thank you for your kind compliment regarding our hotel facilities, location and...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Thank you for excellent job in making my husband's birthday memorable. The decoration and thoughtfulness is truly remarkable. The staff hospitality and ready service is commendable, they always smile and ready to guide n serve us. The room is big enough and clean. Nice and good variety for dinner and breakfast buffet.:) Few things for improvement- please check with guest...

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Helpful?
Thank gie03pd
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you and your husband had a pleasant and memorable birthday getaway with us. Our team is dedicated to create a unique and...

Georgetown, Texas
Reviewed 2 weeks ago

It is a beautiful property in a nice location however lacks maintenance and management oversight. On the first day, the shower stall got flooded with water coming into the living room. Called three times reception and every time the person failed to respond. Finally I had to call the management to draw their attention. Breakfast room is unorganized. Coffee creamer/milk...

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Helpful?
Thank munilharsh
Wawan S, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to extend our sincere apology for the unpleasant experience you had with the shower stall drainage, unorganized breakfast section and the lack of services rendered...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay. ... more   less 

Additional Information about Swiss-Belhotel Harbour Bay

Address: Jl. Duyung, Sei Jodoh | Harbour Bay Complex, Batu Ampar, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batu Ampar
Price Range: $61 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss-Belhotel Harbour Bay 3.5*
Number of rooms: 179
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Swiss-Belhotel Harbour Bay staff and other travelers.
17 questions
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Questions? Get answers from Swiss-Belhotel Harbour Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose highest floor & away from elevator to avoid noise”
 of 5 bubbles munilharsh, 2 weeks ago | Read review
“smoking rooms are situated on the same level as the pool, sauna and gym area.”
 of 5 bubbles 16shaha, 3 weeks ago | Read review
“Bring Electrical Converter since this hotel using EU standard. ”
 of 5 bubbles teddykn, Oct 18, 2016 | Read review
“Great n comfortable ”
 of 5 bubbles cecilia736, Oct 16, 2016 | Read review
“nice view and lighting”
 of 5 bubbles mfakhrurozie, Oct 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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