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Swiss-Belhotel Harbour Bay

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Swiss-Belhotel Harbour Bay
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569 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Singapore, Singapore
Reviewed 1 week ago

Hotel was conveniently located near the harbour indeed! When one steps out of the ferry terminal centre, just follow the signs which clearly state "Swiss Bell Hotel" and the directions will lead you to the hotel, just a good 10-minutes walk away. This hotel is linked to a shopping mall which supposedly, bustled with activities way back in 2010. However,...

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1Thank Irina W
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mrs. Irina, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant stay with us and thank you for your compliment regarding our hotel facilities and location. Indeed, we are...

Reviewed 1 week ago via mobile

Thanks to Tina (sales) and Entire of swissbell harbor bay Batam, the most Pak Made (EAM) who helped my recovery my disappointment of Zest Hotel Harbor Bay since I check in Until I decided to checked out from there, since I arrived not to be picked up in the airport, missed placement of bedding configuration which not the same as...

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Thank Benedictus J
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Benedictus, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. First of all, please allow us to extend our sincere apology on behalf of the Zest Hotel Harbour Bay Batam team as it is a part of our...

Reviewed 1 week ago via mobile

Having meeting here from work and staying for 2 nights. The hotel is located close to the sea across Singapore. If you wanna visit Singapore, just bring your passport and go by fery to visit Singapore from this place. The bedroom is very nice with sea view from the room. The breakfast and lunch food is tasty, but the restaurant...

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Thank Ummu A
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that you had a pleasant business trip with us and thank you for your compliment regarding our food quality and hotel location. Indeed,...

Reviewed 1 week ago via mobile

Is a great place to stay .....very friendly staff and they even know you and your name wow awesome....I have been staying there almost more than coming to 2 years.....but some times really sad can't even book a room there on some occasions...overall still ok thanks

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Thank Alan S
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Alan, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for your continuous support in our hotel and we are glad to hear that our staffs' positive attitude and warm hospitality had...

Singapore, Singapore
Reviewed 1 week ago

Bad hotel service, overall not worth the paid price. Front office staff is really unfriendly, long waited to be served. Room is freaking dusty. I would not recommend to stay in this hotel, fore sure we will not come again

Review collected in partnership with Swiss-Belhotel International
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Thank Tumpal T
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Tumpal, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to extend our sincere apology for the unpleasant experience you had with us and for the lack of service rendered by our front office staffs....

Singapore
Reviewed 1 week ago

2nd time staying at Swiss-Belhotel Harbour Bay and the experience was just as good as the 1st. The hotel is conveniently located just minutes from Harbour Bay ferry terminal. The rooms are spacious and clean, and the bed is big and comfortable. The breakfast buffet is delicious with a wide variety. Staff are friendly, helpful and professional.

Review collected in partnership with Swiss-Belhotel International
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1Thank Christopher L
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Mr. Christopher, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for your continuous support in our hotel and we are glad to hear that your stay with us has always been a...

Reviewed 1 week ago via mobile

My office favorite meeting place in Batam. The room is cozy with comfy pillows but the food is so so, align with the food price because they offer cheap and all food are inclusive tax. For a superior room they don't have bathtub, but I could say the bathroom is quite sophisticated. The staffs are friendly.

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Thank RageMe
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to thank you and your company for the continuous support in our hotel. Thank you for bringing to our attention regarding the food quality that...

Singapore, Singapore
Reviewed 1 week ago

Its was an short trip, found this hotel and its very convenient as its near to the ferry terminal. Its very convenient to travel from the hotel to the town too. An excellent service was provided by all the staff, the staff are very polite and friendly, Thanks to Ms Christina and Yenni the front desk staff.

Review collected in partnership with Swiss-Belhotel International
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Thank eeddy1117
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that our convenient location, staffs' positive attitude and warm hospitality had made your stay a memorable one. Your kind compliment has been forwarded...

Indonesia
Reviewed 2 weeks ago

This hotel is better than its sister property nearby. The breakfast in the lobby restaurant is excellent!!! You cannot go away hungry! The staff are helpful. There is a small pool. The gym is nice but they can blast the music! There are male & female saunas. There are many places to eat within walking distance, as well as many...

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Thank fdoll
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We are glad to hear that our hotel facilities, convenient location and our staff's positive attitude had made your stay a pleasant one. Our team will see it...

Singapore, Singapore
Reviewed 2 weeks ago

2nd time stay here. location is few minutes walk from the jetty. connected to shopping mall with super mart. also near to seafood restaurants and small eateries. have 24h convenient stores nearby too. will stay again next trip.

Review collected in partnership with Swiss-Belhotel International
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Thank jRoseee
General M, General Manager at Swiss-Belhotel Harbour Bay, responded to this review

Dear Valued Guest, Warm regards from Swiss-Belhotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We would like to thank you for your continuous support in our hotel and we are glad to hear that your stay with us has always been a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay. ... more   less 

Additional Information about Swiss-Belhotel Harbour Bay

Address: Jl. Duyung, Sei Jodoh | Harbour Bay Complex, Batu Ampar, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batu Ampar
Price Range: $57 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss-Belhotel Harbour Bay 3.5*
Number of rooms: 179
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Swiss-Belhotel Harbour Bay staff and other travelers.
17 questions
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Questions? Get answers from Swiss-Belhotel Harbour Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher levels are better, non-smoking”
 of 5 bubbles IrinaWg, 1 week ago | Read review
“Don't pass off 2 single beds as 1 queen bed”
 of 5 bubbles , 1 week ago | Read review
“Book this hotel early and on a travel website and you will get a killer deal!”
 of 5 bubbles fdoll, 2 weeks ago | Read review
“Would be great if you had rooms with one double bed and one single bed. Had to squeeze my kids in the bed with us 😊 But otherwise it was a great great stay! ”
 of 5 bubbles , 3 weeks ago | Read review
“The room is wide enough for my family, we get free wifi and quich dinner service.”
 of 5 bubbles KamsyadiA, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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