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Hotel Novotel Batam

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Hotel Novotel Batam
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603 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Jakarta, Indonesia
Reviewed August 29, 2014

I stayed here for one night, it was booked by brother so i dont how much the rate is but probably around IDR 400k. In general i can still this hotel grandness outside but when i go inside immediately i feel gloomy, i was dark dude. Room, is big, nice view looking a ship look hotel across the street, toiletries...

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Thank Blitzkrieg45
Singapore, Singapore
Reviewed August 14, 2014

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1Thank Refai K
Penang, Malaysia
Reviewed August 12, 2014 via mobile

I had a very brief 1 night stay because of work engagement. But, if considering a 4 stars hotel, what Novotel Batam offers is rather basic and not up to standard. However, out of the many hotels I had tried in Batam, it is still a recommended and comfortable hotel for your stay. Service was good, room is spacious and...

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Thank MikeKYC
Singapore, Singapore
Reviewed August 11, 2014

Happy with my stay at Novotel Batam even I only stayed for 1 night. Reception staff and concierge staff are friendly and helpful and with fast check in and check out. Hotel provided free shuttle buses (one way) to Nagoya/BCS shopping mall. The latest shuttle bus is at 18:00 hours. Room is huge and bright enough (with all the available...

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Thank Ultraman87
Reviewed August 5, 2014 via mobile

Novotel Batam .... hmm didn't expect the stay to be so hot and warm. The hotel lobby has not ventilation. I selected this hotel for my business trip in hotel but to my surprise the stay was not pleasant. I selected a smoking room for my trip and the air con in the room was set at 27 degree and...

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Thank Lynn S
Singapore
Reviewed August 1, 2014

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Thank Alvin3579
Singapore, Singapore
Reviewed July 30, 2014

Acceptable standard. The location is quite good, rather central. There is good seafood opposite the hotel. Service was good and they try their best to accommodate reasonable request. They did forget to place towels in the bathroom but we received them within 5 minutes after we called housekeeping. The spa is not bad. Not an excellent set up but overall,...

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Thank CaseyOng2014
Reviewed July 29, 2014 via mobile

We went there with tour. (1) Check In : Has to wait for 30 mins for just usual check in. (The staffs are not trained well) (2) Room : Acceptable except dusty mini bar provided snacks. (3) No toothbrushes & toothpaste provided. Only one towel. (4) Dinner from the menu is good and fast. Room serviced Staff is friendly &...

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Thank naw h
Singapore, Singapore
Reviewed July 28, 2014

My stay in Novotel Batam was unpleasant. The room/bath is average in terms of a 4-stars hotel, more towards 3-stars. Room's soundproofing was below par. Most cable channels are grainy, only local and Singapore's channels are quite okay. Breakfast buffet was terrible. The food was not tasty. The selections did not make sense; not quite Western-style nor Indonesian-style. It seemed...

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Thank kondao
Singapore, Singapore
Reviewed July 28, 2014

Stayed there for 3D2N. The rooms were run down. 1 of the room toilet door was dropping out. In the other room, the lights were blown. Only plus point for the kids were the swimming pool. Except for the hotel reception service that was good, all other service staff were unfriendly.

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1Thank Joacs23
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 

Additional Information about Hotel Novotel Batam

Address: Jl. Duyung Sei Jodoh | Batu Ampar, Batu Ampar, Riau Islands Province 29453, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batu Ampar
Price Range: $41 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Batam 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Novotel Batam staff and other travelers.
4 questions
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Questions? Get answers from Hotel Novotel Batam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Prefer staying near the Elevators, our room was 441 and was around 400 meters far. The view was also terrible (some local factory site)”
 of 5 bubbles Leenz_AK, Oct 17, 2016 | Read review
“i have no idea”
 of 5 bubbles reshkshanaa, Feb 23, 2016 | Read review
“Ask for a view?”
 of 5 bubbles AlanMichaelWard, Feb 5, 2016 | Read review
“Deluxe twin room was huge”
 of 5 bubbles NoorF_13, Dec 22, 2015 | Read review
“ground floor will be better. easy access as their ground floor is level 2”
 of 5 bubbles sg_ah-sam, Oct 10, 2015 | Read review
5 of 5
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