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Hotel Novotel Batam

Expedia.com$31*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel Novotel Batam
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629 Reviews from our TripAdvisor Community

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Showing 547: English reviews
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Batam, Indonesia
Reviewed 2 weeks ago

I and my family stayed in this hotel on weekend last March 2017. Novotel is old hotel in a old building. The atmosphere was still good, but it need renovation in some stops, including the room and furniture. It has a small children swimming pool and medium adult swimming pool. What we loved from this hotel is the median garden...

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Helpful?
Thank Sri M
Reviewed 3 weeks ago

The location is in the city, not much to see (probably not look hard enough) but the place was super nice. general novotel standard. the lightening was good, the staff was friendly and I really love the park with little pond of fish, several actually. the food was ok (standard novotel). the pool was good. There was little fitness center...

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1Thank Natalia C
Singapore, Singapore
Reviewed 4 weeks ago

I stayed at Novotel Batam for weekend gate away , overall the services and property are average. The front desk did not go extra mile to provide a "better services", when we asked whether we could do a late check out, the front desk told us that it is not possible, even tough the website clearly stated that it is...

Review collected in partnership with Accorhotels.com
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Thank Hera D
malaysia
Reviewed 4 weeks ago

We booked 3 rooms & stayed for 2 nights at Novotel Batam. The room design is slightly old and one of the room has the "woody smell". For my room is quite clean and the bed is big; the corridor is very dark at night, suggest brighter a bit. And the wifi is very very slow and keep on disconnecting......

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Thank TST04
Reviewed April 16, 2017 via mobile

I found a Rat inside my pillow. Straight away shout at my wife to open the door and throw the pillow out from the room. Blanket is very dirty too. A lot of stain. Other than this, everything feel ok. So if you don't mind to find a rat inside your pillow once in a while... go Novotel Batam. Having...

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Thank kee tong c
Reviewed March 31, 2017 via mobile

This hotel is too old.. need more modern touch.. my room is too far from elevator.. the balcony is not good.. but the room is quite oke & clean.. the service quite enough..the breakfast is average.. no taxi call service..😢

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Thank Andhik W
Singapore, Singapore
Reviewed March 30, 2017

The hotel is located not far from the ferry terminal. There are shuttle bus provided to the malls. Rooms are clean and well maintained. The staff are friendly and they speak good english. Overall a satisfying stay.

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1Thank willyglobe
Singapore, Singapore
Reviewed March 30, 2017 via mobile

We used to love this hotel.When we think of Batam,we will always look forward to stay in Novotel but Our last visit here is dissapointing. The towels is musky and smelly,the shower head die on us.The water the flow out is rusty. Even our favourite indoor swimming pool is infested by bugs.Sad,such a nice and cosy hotel turns out bad.The...

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1Thank JekSparuh
Singapore, Singapore
Reviewed March 17, 2017 via mobile

Stayed here many times. Rooms are cheap for such a good hotel. Very central. Wi fi is not bad. TV channel selection is a bit cr*p. But overall it's the place I normally choose when I come to Batam. Happy hour 5-7pm.

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Thank thecomedypimp
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Singapore, Singapore
Reviewed February 3, 2017

I had booked 4 room at Novotel Batam to stay during the CNY holidays. As a LeClub member, I am entitled to early check-in and late check-outs. However, when i wanted to check-in early for my stay, the hotel staff said the rooms are not ready, thus asking me to return again at 2pm, which is their check-in time. To...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jaiya Janane S
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on Tripadvisor.com about your recent stay at our hotel. We deeply apologize for any inconvenience and for the disappointing service you received from our staff. We will be using your review as an example in upcoming staff training programs so that our employees can better understand how their...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 

Additional Information about Hotel Novotel Batam

Address: Jl. Duyung Sei Jodoh | Batu Ampar, Batu Ampar, Riau Islands Province 29453, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batu Ampar
Price Range: $33 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Batam 4*
Number of rooms: 244
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Novotel Batam staff and other travelers.
4 questions
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Questions? Get answers from Hotel Novotel Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the room in the second floor.”
71srim, 2 weeks ago | Read review
“I was staying it the suit room (great space)”
nataliacM166XC, 3 weeks ago | Read review
“better request a non-smoking room for non-smoker.”
TST04, 4 weeks ago | Read review
“Some rooms are located very far away from the lift lobby.”
yetay11, Jan 4, 2017 | Read review
“Prefer staying near the Elevators, our room was 441 and was around 400 meters far. The view was also terrible (some local factory site)”
Leenz_AK, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$31* /night
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HotelQuickly$41
Hotels.com$31
Booking.com$31
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*Disclaimer
Prices are for 1 room, 2 adults
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