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Hotel Novotel Batam

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Hotel Novotel Batam
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593 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Jakarta, Indonesia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

staff nice and helpful, fast check in and out. location, not far from malls but not in a walking distance. have to use taxis or rental cars. room is big enough, clean and well maintained. breakfast is okay with many choice. big parking space.

Review collected in partnership with Accorhotels.com

Helpful?
Thank gemyaryo
Bekasi, Indonesia
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

this is my second time I've been to this comfy, warm place and it's still a lovely place to meeting or holiday especially now it have 3 Pokestops inside this hotel. it near to Batam Center harbour so it's a perfect place to cross to singapore too. love it

Helpful?
Thank audityanugraha
Novotel1946, General Manager at Hotel Novotel Batam, responded to this review

Hi Thanks for staying with us Cheers More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

Been staying here for few times already, and for sure will come back. Hospitality and comfort rooms as usual. Breakfast is ok and basic. Can be improved. Good for short business stay. Thank you Just a comment, some of the staff who take care the reception should at least know about the Accor membership tier previlige. Will not share more... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were four people from Madurai, India stayed for three nights at this hotel last week. The business suite was very spacious and clean. All the facilities were good including their spa. My special thanks to the chef who took pains to prepare food for our Indian taste.I would like to thank all staff who were very helpful and made... More 

Helpful?
Thank Venkatu P
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Ungaran, Indonesia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 22, 2016

Could not able to explore more since I'd late check in and early morning check out to the airport. Just comment to room phone device which does not work and I 've to use my mobile to call the room service to replace it. After waiting for 30 minutes, no any response and then I 've to call again from... More 

Helpful?
Thank Ferdinand D
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Batam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Travelers are raving about these Batu Ampar hotels

Batu, Indonesia
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

I stayed three nights at this hotel ... So spacious lobby and warmth greeting at front office ... The rooms is spacious ... So clean hotel although isn't newest ... There is free shuttle to the nagoya ... Indoor swimming pool is Good facility ...

Helpful?
Thank Sujud H
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 11, 2016 via mobile

Liked the environment. Very quiet and peaceful. Breakfast spread was good n nice food served. Swimming pool is so small not recommend for families with kids. They have sauna facilities but it can contain 4 pax only.the fitness centre is worth going. Spacious for dance classes and there are trainers to assist you. I stayed at level 4 and occupancy... More 

Helpful?
Thank Shah K
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Hyderabad, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 30, 2016

stayed for two days at Novotel batam . hotel was clean and staff were friendly. They helped us to book taxi. Food was good. Their inhouse spa is also well maintained. But they need to renovate it a bit to compete with new hotels.

Helpful?
Thank moksha15
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Singapore
1 review
4 of 5 stars Reviewed June 26, 2016

Had a pleasant stay in Novotel. Staff are friendly and helpful. Location is good but breakfast needs improvement. Overall, rooms are clean and room service was fast. Will definitely re-visit and recommend to friends!

Review collected in partnership with Amoma.com

Helpful?
Thank 476morningmouse
FOMH1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 

Additional Information about Hotel Novotel Batam

Address: Jl. Duyung Sei Jodoh | Batu Ampar, Batu Ampar, Riau Islands Province 29453, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Batu Ampar
Price Range: $43 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Batam 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel
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