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Playa Turquesa Ocean Club

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Avenida Alemania, Bavaro, Punta Cana 23301 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (137)
Pool & Beach (52)
Room & Suite (32)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Playa Turquesa Ocean Club
Updated 09/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 51 Specialty lodging in Bavaro
Location
Cleanliness
Service
Value
Travelers' Choice
Playa Turquesa Ocean Club is a beachfront vacation rental property with a centric location on the white powder sands of Bávaro beach and in the heart of one of the most diverse gastronomical areas in Punta Cana. With many years of experience in the tourism industry, the property offers its guests professional care and assistance with activities and golf arrangements, airport transfers, local insights, and concierge services. Guests can choose from a wide variety of fully equipped vacation apartments and on-site they can enjoy the perks of an exclusive beach area with beach beds, 2 adult and 2 children pools, a beach bar/restaurant, a swim-u bar (high season), and a supermarket. Playa Turquesa Ocean Club always replies to guests’ messages, so please, feel free to reach them at any time.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Diving
Airport transportation
Concierge
Secured parking
Wifi
Outdoor pool
Breakfast available
Snorkeling
Canoeing offsite
Non-smoking hotel
Self-serve laundry
Washing machine
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, Italian
167Reviews19Q+A35Room tips
Traveler rating
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Popular mentions
giang n wrote a review Aug 2020
35 contributions6 helpful votes
We are stuck here because will lose so much money checking out early but just want to give some quick honest pictures so no one will be in our situation. We booked for 1 month and when we want to check out within 24 hrs after arrive they said they would charge us almost 400$. So many problem with the condo and we emailed management/front desk for 2 days with no response. More detailed reviews coming later.... But biggest issue is the ocean is unswimmable. It is full of seaweed and I already gave this place 3 days for the team to clean the seaweed. The ocean is still so dirty and very stinky. There is a big seaweed dumpster spot right to the left of the complex ocean site that smells horrendous every day. We walked 1 miles up north to other complex ocean side and there is much less seaweed and the smell is so much better now that its away from the dumpster. Please save your money for macao or la romana/bayahibe which are two beach sites we went to with beautiful, sea weed free ocean. Bavaro is just so bad now especially in this playa Turquesa complex. Please see my pictures below! This is already day 3 of cleaning which is not half as bad as when we first arrive.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Silvia Croci, General Manager at Playa Turquesa Ocean Club
Responded Sep 1, 2020
Dear 181giangn, Thank you for taking the time to share your feedback online. I am surprised to read about your experience and would like to kindly suggest you contact your direct host via phone or even personally on-site if possible so that they can assist with the resolution of the issues you seem to be experiencing. Terms and conditions per rental may vary but property owners are striving to provide carefree stays to their guests and I believe they would be glad to assist. Front-desk has not received any emails containing the matters above and they cannot directly assist with the management of your apartment if you´ve booked through a private party. However, please, know they´d probably be able to provide you with the contact details of your host so that you can get in touch. Regarding seaweed, it is a natural occurrence in the Caribbean and our team is doing their best to clear it out every day for the comfort of our guests. I am sorry to read that so far we have not been able to meet your expectations and hope that this would change throughout your stay. As I have advised before, please, contact your host so that they get a better chance of helping and arranging for your relax. Thank you, Kind regards,
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cindybY5015OS wrote a review Apr 2020
Chatsworth, Canada5 contributions
We stayed in January for the 3rd time and enjoyed every minute of it. The grounds are beautifully kept, the pools pristine and the condo (B302) was lovely with every amenity you could imagine. The property manager Liz Borges Cabrera looked after every detail and if we had needed anything, she was just a text or phone call away! Can't say enough about her. Toc, the restaurant on the beach is a perfect place to have drinks, listen to music and just relax while gazing at the beautiful ocean. Food is fabulous and the owner Jacobo and his staff make every visit memorable. They truly make each customer feel special. Within very short walking distance (2 to 10 min) are convenience stores, a pharmacy and several other great restaurants and bars. Among our favourites were Kats Corner, Don Pio, La Casa di Goss, and La Brujadora. Great food and super staff at all of them and all offered Happy Hour with half price drinks and/or 2 for one specials for lunch or dinner We can't wait to go back!
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Date of stay: January 2020
Value
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Response from PlayaTurquesaOC, Guest Relations Manager at Playa Turquesa Ocean Club
Responded Apr 15, 2020
Dear cindybY5015OS, Thank you so much for taking the time to share such a detailed and valuable feedback! We are thrilled to see you've enjoyed your vacations so much and want to express our gratitude to you for choosing Playa Turquesa Ocean Club as your vacation destination! Hosts do their best to help our guests and it is great to see you've had such good communication with yours! Also thank you for the fabulous recommendations of places! :) TOC is, of course, our favorite but we'd advise everyone to try and judge by themselves :) We look forward to welcoming you to Playa Turquesa Ocean Club again! It would be a pleasure! Kind regards,
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Dennis M wrote a review Mar 2020
Binbrook, Canada162 contributions38 helpful votes
+1
My wife and I, along with her sister, booked 2 weeks in Turquesa A201, a very nice 2-bedroom 2-bathroom condo, right by one of the pools. A short walk to a very nice beach on the Atlantic. Parasailing on the beach. Several good restaurants in walking distance. Property manager (Volalto) was quick to make certain everything was good (for example brought wine glasses immediately after a call to say there was only one). As the title says, a good place to veg. Lots of tour companies close by if you want to venture away, but not cheap.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: Many buildings to chose from, we were in A201, had a very large balcony that we enjoyed.
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Response from PlayaTurquesaOC, Guest Relations Manager at Playa Turquesa Ocean Club
Responded Apr 2, 2020
Dear Dennis M, Thank you very much for taking the time to share this valuable feedback about Playa Turquesa Ocean Club! We´re happy to read that you´ve enjoyed your stay and the perks of our location! Also, thank you very much for sharing how valuable good communication with the host is, we always encourage travelers to feel free to let us know whenever they need something, we´re here to help! :) Hope we have the chance of welcoming you again to Playa Turquesa Ocean Club! Kind regards,
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cifadiva wrote a review Mar 2020
Alexandria, Virginia1 contribution
Comfortable and well designed condo. Kitchen missing sharp knives for lime cutting, steak eating or vegetable preparing. Happily I wasn't cooking on this trip but slicing a lime with a bread knife is just not doable. Bed was comfortable but heavy bedspread was a major turn off. No light comforters or blankets available so I had to use a beach towel and wrap up in very thin sheets to keep warm.
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Bring your own cork screw.
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Response from PlayaTurquesaOC, Public Relations Manager at Playa Turquesa Ocean Club
Responded Mar 19, 2020
Dear cifadiva, Thank you very much for your feedback! We encourage everyone staying with us to always contact their rental party immediately if they notice any type of issue. Property owners strive to provide excellent service and everyone of us always does their best to assist, so please, do not hesitate to reach your rental party about requests. We are here to help you have a great vacation! Kind regards,
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Mark wrote a review Mar 2020
1 contribution
We stayed in I201 at Playa Turquesa for a week in mid-February. The unit is clean, roomy, and well equipped. The location is excellent with many shops and restaurants within easy walking distance. There were always chairs available on the beach and the location of TOC Beach Bar and Restaurant make this one of the prime beach locations in Punta Cana. The security personnel were polite and cheerful and security was outstanding. I would recommend Playa Turquesa to anyone.
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Date of stay: February 2020
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Response from PlayaTurquesaOC, Public Relations Manager at Playa Turquesa Ocean Club
Responded Mar 9, 2020
Dear G9632NCmarkb, Thank you for your detailed feedback! We are really happy to read that you´ve enjoyed your vacations with us and felt safe at our property. TOC is one of our greatest assets and we´re thrilled that you´ve made the best out of it, it truly deserved all of its fame. We hope that you´ve left us with a bronze tan and sunny memories and look forward to welcoming you again to Playa Turquesa Ocean Club! Kind regards,
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PRICE RANGE
$129 - $332 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
31
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Frequently Asked Questions about Playa Turquesa Ocean Club
Which popular attractions are close to Playa Turquesa Ocean Club?
Nearby attractions include OCEAN ADVENTURES Caribbean Pirates (0.1 miles), Yopo TIki Bar (0.2 miles), and Nino's Liquors (0.2 miles).
What are some of the property amenities at Playa Turquesa Ocean Club?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Playa Turquesa Ocean Club?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Playa Turquesa Ocean Club?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Playa Turquesa Ocean Club?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Playa Turquesa Ocean Club?
Conveniently located restaurants include Toc Beach Bar & Restaurant, Pranama, and Taino Restaurant.
Are there opportunities to exercise at Playa Turquesa Ocean Club?
Yes, guests have access to a pool during their stay.
Does Playa Turquesa Ocean Club have an airport shuttle?
Yes, Playa Turquesa Ocean Club offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Playa Turquesa Ocean Club?
Yes, self serve laundry and a washing machine are offered to guests.
Which languages are spoken by the staff at Playa Turquesa Ocean Club?
The staff speaks multiple languages, including English, Spanish, and Italian.
Does Playa Turquesa Ocean Club have any great views?
Yes, guests often enjoy the ocean view available here.