I would like to share our recent experience at the Majestic Mirage, a place that has become more than a vacation destination for us; it has become a special part of our lives. We recently returned from two glorious weeks at the Majestic Mirage, and we find ourselves filled with a profound sense of fulfillment. As seasoned visitors, this marked my sister's 13th visit and the 4th for both my husband and I to the Majestic. Before delving into the details of our stay, I want to express how some of the staff at the Mirage have transcended the role of service providers to become a part of our extended family. In particular, I must mention Wrkia Valdez, whose adoration, attentiveness, and respect for her colleagues make her a standout member of the Mirage team. She is not just a valued staff member but a dear friend who ensured our stay was pure perfection. Our transfer to the resort, while marred by a slightly extended wait time due to unforeseen circumstances, was quickly overshadowed by the warm welcome we received upon arrival. The check-in process was seamless, and the air-conditioned lounge provided a comfortable setting where we were attended to by the gracious guest service staff. Here, we were introduced to our butler, Eduardo, whose professionalism, knowledge, and excellent service made a significant impact on our stay. His perfect balance of anticipating our needs, communication via WhatsApp, and thoughtful check-ins by our Bali beds poolside added a personalized touch to our experience. Our rooms, 6311 and 6309, were not just accommodations but retreats of comfort. The spacious layout, with sliding doors separating the sleeping and lounge areas, and the expansive deck with a jacuzzi tub, were wonderful features. The bedding and mattress were amazing, so much so that we were trying to discover the make of the mattress but couldn’t find a label. The attention to detail in amenities in the room included a well-stocked beverage fridge and daily replenishments, weigh scales, coffee and Nespresso machines, all of which showcased the commitment to provide the best guest satisfaction. The pool area, with its abundance of Bali beds and pool attendants offered a place of relaxation, though the occasional loud music from a neighboring pool was a minor annoyance. The culinary experiences at Majestic Mirage were very good. We only ate at the buffet for breakfasts and found it to have a wide range of diverse offerings such as omelet station, meats both hot and cold, fresh fruits, crepes and a huge variety of breads and pastries. It became a daily ritual for us, thanks in part to the outstanding service provided by the lovely hostess Ana Maria and server Super Dario. The a la carte restaurants, particularly the Italian and Seaside, stood out for their delectable dishes and impeccable service provided by Noemi who added warmth to our visit. We walked the beach every morning for a couple of hours and it is a stunning beach, the resort grounds are meticulous, and the shows (favourites were Michael Jackson, Circus and Magic) added to the overall magic of our stay. The main building and Piazza, with their lively evening entertainment, romantic atmosphere, and excellent bar service, became perfect spots for pre-dinner gatherings. In conclusion, our love for the Majestic Mirage goes beyond the picturesque setting; it's the people who have transformed our vacations into family reunions. The exceptional leadership of General Manager Elena, along with the dedication of Leo, Lorena, and Raul, has undoubtedly contributed to making this resort our number one choice. We look forward with great anticipation to returning to this magical place, where the warmth and professionalism of the staff turn every stay into a truly unforgettable experience. …