Had a super trip. The staff are incredible here. Two people that stood out that work really hard and are really lovely people are Jefry and Amauris Yeseuia Jeusi. Amauris had the biggest smile each day, he is the hardest worker ans made my beach days perfect.The good was probably the best Ive had for an all inclusive, including room service. The beach was beautiful and the whole hotel was pristine clean. I would def return. Thank you
We brought our older teens as their first trip to the Caribbean. The resort is beautiful. The pools are good especially the infinity pool. The rooms were nice and clean. The entertainment was hit or miss but provided a nice evening for the kids. The reception people, cleaning people, security people and most of the wait staff were very pleasant and good. We had a couple issues with our door and security box. Security fixed them within minutes of being notified. Overall the stay was pleasant and enjoyable. Of special note were Billy, our butler provided since we are UVC members, Jokeyma from UVC services and Nelson from the main pool bar. All three were friendly and professional. Billy constantly asked if there was anything we needed. Nelson went above and beyond to make our pool time enjoyable. He never stopped moving all day long but had time for a friendly hello each time he went by. However, there were a few issues. The mosquitos were insane. Not only were we attacked every night but numerous guests showed obvious signs of being bitten. It made for an unpleasant time each day. The food was decent. Portofino had good calzones and pizza. Oceana had tasty seafood. The rest was simply ok. Which seems to be the par for places like this. The biggest surprise was the complete lack of distinction for members. Everyone was allowed into member areas. Preferred services were virtually nonexistent. The preferred bars were minimal, hard to reach and limited in time. The only benefit to selecting a preferred room, if you are not a member, is location closer to the beach. Otherwise it's a waste of money. Overall a pleasant stay. The kids enjoyed their first trip to the Caribbean.…
Fransisco and Rayphin at blue dorado bar are the best bartenders there!! So fun and so good!! Billy was the best butler! black coffee & spaghetti were super fun as well! and frandeina are the best waitresses at interlude bar
Excellent hotel, fab service. They do a great job keeping the beach clear of seaweed and all round the hotel to ensure it’s spotless and clean. Call out to the entertainment team for keeping everyone smiling - especially Spaghetti, Black Coffee, JR and Shaggy. Our butler, Roberto was absolutely fab, set up as a WhatsApp group and whenever we needed anything he was on hand but was never too much in our face etc, perfect and would deft request him should we return. The pool service staff do an amazing job, back and from the bar in that heat all day, big shout out to Nelson J and Jefrey for keeping us hydrated and also for Luis Manuel at the Tidesgrill, always smiling and great service. Juan in Seaside Grill for our brekkie was fab and also sorted us a wonderful night at Oceana for dinner, such a lovely guy. Only things I would suggest to the hotel is that they invest in some cushions for the sun loungers and for the furniture on the balcony in the room! And also the preferred club area needs some work, no umbrellas for the sun loungers and no swim up bar, the neighbouring hotels preferred club area had it spot on. We didn’t use the area in the end as other areas were nicer.…
i met an employee named nelson at the fusion restaurant (he was a server there i believe). and he was so kind. i also ran into him at the food place late at night and we had some of the best conversations every night i was there. we got to actually know each other so i didn’t feel like he was a stranger by the end of my trip. more like a friend. it made me sad having to say goodbye to him. i have also included photos he took with me and my significant other.
This property was wonderful in so many ways - newer rooms (and we got with a swim up pool), good food, Preferred Club benefits, your own butler, attention to service! Our butler, Billy, went the extra mile to personally decorate my room on my birthday and send me a cake. He was very responsive to all my questions and needs. Poolside service by Marcos was the best! He was attentive, helped us carry our drinks back to our room, checked in on us regularly, and even brought us fresh coconuts when we thought the bar was out of them. I've stayed at several Dreams properties over the years and this one was one of the best!
We spent 7 days here and it was lovey. Rooms and hotel and staff are spot on. The beach was beautiful but the ocean was a bit of a let down. I was expecting clear blue water and it was more a brown colour to be honest. Shame they still have people up and down the beach selling stuff and also with animals ( large parrots and monkeys) in extreme heat trying to get people to have a photo. Shame and I hope people refrain otherwise this will continue? Food was good but a bit hit and miss. The Italian was not great for me. What made this holiday was the hotel amenities and staff. Top notch
What an amazing bartender! Carlos is such a sweet guy and made the best drinks. My husband and I came to Dreams Royal Beach for our honeymoon and had the greatest service at the Veranda bar. We enjoyed the conversation, drinks and hospitality Carlos provided.
I had the pleasure of meeting a couple of very cool bartenders. Their names are Jelfrin and Carlos. They were really nice, experienced, and easy to get along with. Their drinks tasted delicious, and their customer service was through the roof. Yes this place was all inclusive, but I have no problem tipping these guys for how great they are. Don’t forget to tip your bartenders!
I visited Secrets last year and wasn’t a fan. But this changed my view of the Dominican. I loved it! Robert Estefanny, Candida, Spaghetti, Yefri, Juan, JR Styles and Jefrey Omar made me feel like home! I had so much fun! I wish I could visit them every year! Never a dull moment. I really appreciated it!