We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Punta Cana

7,001 reviews
Save
Traveler (7298)
Pool & Beach (1691)
Room & Suite (831)
Overview
  • Excellent59%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“punta cana”(793 reviews)
“la marimba”(40 reviews)
“la cana”(71 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (7,001)Write a Review
Filter reviews
3,114 results
Traveler rating
1,511
958
429
123
93
Traveler type
Time of year
LanguageEnglish
More languages
1,511
958
429
123
93
Show reviews that mention
All reviewspunta canala marimbala canalobby barstar rock cafesteakseafooddominican republicstar friendsspecialty restaurantsthe oriental restaurantguest servicesapple vacationssaona islandmake reservationsjunior suiteoutback safari
FilterEnglish
Updating list...
1 - 5 of 3,114 reviews
Reviewed 2 days ago

My husband and I were here for 5 days. It really was a let down for the majority of our trip. To begin, checking in was ok, there was no line so it was pretty quick. Had to ask about our resort credit, I’m sure...More

1  Thank Julie W
Response from QualityManagerDR, Quality Manager DR at Iberostar Punta CanaResponded yesterday

Dear Guests, Thanks for sharing your experience on Tripadvisor and choosing IBEROSTAR Punta Cana as your hotel destination. First, we want to thank you for taking the time to write your comments those are really important for us. In the same way we want to...More

Reviewed 4 days ago

All four of us had an awesome time. We stayed 7 nights and are extremely satisfied with this vacation. The Star Friends Entertainment Team (Maria and staff) were superb. They were "out and about" among the guests getting them involved in activities and making them...More

3  Thank Rhonda P
Response from QualityManagerDR, Quality ManagerDR at Iberostar Punta CanaResponded 3 days ago

Dear Guest, Waoo! Reading your comments about our hotel makes us feel extremely happy and those encourages us to keep doing an ecxellent work, we feel happy your stay with us was amazing and you liked the Star Friends the entertainment, food, cleanliness, the satff...More

Reviewed 5 days ago

I stood at this resort and loved it. Let me start by saying how when I made reservations to be picked up at the Punta Cana airport with the hotel, Ibero Service, they were waiting for me with my name and all the info they...More

3  Thank Trizzle_NJ
Response from QualityManagerDR, Quality ManagerRD at Iberostar Punta CanaResponded 4 days ago

Dear Guest, Thanks for sharing your experience in Tripadvisor, and choosing IBEROSTAR Punta Cana as your holidays destination. Waoo! We would like to thank you for choosing our hotel, also want to thank you for posting your comments. We are very happy to read that...More

Reviewed 6 days ago

Infrastructure wise is just ok, average expected for an all inclusive, definitely could have a better manteinance, but I would say is just fine. Food is very good and you have food available all the time, even at the beach, although the choices of food...More

3  Thank erictl
Response from QualityManagerDR, Quality Manager Online at Iberostar Punta CanaResponded 5 days ago

Dear Guest, Thank you for taking the time to post your review of your recent experience with us. We are sorry that we were not successful in exceeding your expectations during your stay. As for some of the staff behavior it is difficult for us...More

Reviewed 1 week ago

just back from the Iberostar, nice resort attached to the Dominican so 2 places in 1 a basic mirror image of each other, the Dominican lobby is larger as it is the one that hold the entertainment and has the casino in it. There are...More

3  Thank lee66
Response from QualityManagerDR, Quality Manager DR at Iberostar Punta CanaResponded 1 week ago

Dear Guest, Thank you for posting a review about your experience at IBEROSTAR Punta Cana and for choosing our hotel for your holidays. We appreciate your motivating lines referring the beauty of our premises. We are deeply thankful for your comments about our accommodations, gastronomy...More

View more reviews
PreviousNext
123456623
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Spa
Fitness Center with Gym / Workout Room
Restaurant
Free Parking
Room Service
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Spa
Casino and Gambling
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Price range
$176 - $369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Bavaro
#4 Green Hotel in Bavaro
#8 On the Beach Hotel in Bavaro
#9 Top resorts Hotel in Bavaro
#9 Spa Hotel in Bavaro
#9 Casino Hotel in Bavaro
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$176 - $369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Bavaro
#4 Green Hotel in Bavaro
#8 On the Beach Hotel in Bavaro
#9 Top resorts Hotel in Bavaro
#9 Spa Hotel in Bavaro
#9 Casino Hotel in Bavaro
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (7298)
Pool & Beach (1691)
Room & Suite (831)
Dining (726)
Family and Play Areas (190)
Amenities (25)
Business Center & Event Rooms (19)
Questions & Answers
Ask a question
Jolanta N
February 17, 2018|
AnswerShow all 3 answers
Response from nostrils | Reviewed this property |
About 100
1
Vote
Cecelia W
February 12, 2018|
Answer
Response from KidDynamiteLA | Reviewed this property |
I went with friends and they booked it. I am over 21 so I don’t know about legal drinking age. I never had to call the hotel. Try to arrange a ride to the hotel in advance because it’s people everywhere begging to take u... More
0
Votes
gaybullenthorpe
February 12, 2018|
AnswerShow all 4 answers
Response from ryanbncat | Reviewed this property |
I stayed in 5250 overlooking the pool and you could see the ocean Emailed the hotel prior and paid for upgrade on arrival Private transfer arranged prior only takes 25 minutes from airport We didn’t do the Soana trip but... More
0
Votes
PreviousNext
123456279
Room Tips
"The resort is not quiet but where the rooms are is really quiet. You do not hear a thing."
Read review
"Rooms on second floor has great views"
Read review
"The higher the floor, the better the view"
Read review
"Request non-smoking"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing