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Iberostar Punta Cana

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#10 of 25 Hotels in Bavaro
Certificate of Excellence
GreenLeadersPlatinum level
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Iberostar Punta Cana
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5,891 Reviews from our TripAdvisor Community

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Showing 2,721: English reviews
Reviewed yesterday NEWvia mobile

The trip was fantastic my wife and I had a blast the 2 Butlers we had Alejandro and Sylvester where so awsome and helped us with anything we needed didn't want to come home. The food was ok. The surf and turf and Japanese restaurants where the best 2. The pool and beach where also amazing. Can't wait to go...

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Helpful?
Thank Michael T
London, United Kingdom
Reviewed 4 days ago NEW

5206 rain the first few days then the fun began 6 bars buffet meals and choice of gourmet restaurants booked in advance 6 visits in our 14 night stay good entertainment plenty of sunbeds pools and beach drinks delivered to your sunbed or collect your own all staff very attentive couldn't fault any thing!

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1Thank whatabee
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination. For us, this is one of the most exciting feelings when we succeed in providing our service. We are more than happy to hear that you have enjoyed your vacations. It was a great pleasure to read your positive opinion about our hotel. This is one of...

Walpole, Massachusetts
Reviewed 6 days ago NEW

My friend and I have stayed here for the last 3 years - usually in March/April. On this visit (11/7 - 17) however, I brought my husband as a gift to him (so my 4th visit, his first). And once again, no disappointments in any way. Food fantastic quality and beautifully displayed, always being refilled, not like many buffets where...

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Helpful?
1Thank margie913
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear guest, Thank you for your loyalty to our hotel IBEROSTAR Punta Cana. We appreciate your kindness to sharing your last experience in our beautiful property. We are really proud to know that, once again, we have met your expectations and have made your days fantastic as always. Thanks for highlighting the hotel staff, without an excellent service we can't...

Lohman
Reviewed 1 week ago via mobile

I would definitely recommend Iberostar Punta Cana. The atmosphere is very friendly and fun. Leovaldo Franco and Francisco Castro are the best bartenders ever and Wilson Guzman was great to. They made our trip extra special. We miss you guys and consider you our friends. They were great with the kids as well. Thank you!

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Helpful?
1Thank Kyla S
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Punta Cana and for sharing your experience on TripAdvisor. On behalf of our manager and the whole staff, we will like to appreciate your review. For us, this is one of the most exciting feelings when we succeed in providing our service. We are more than happy to hear that you have...

Beaconsfield, United Kingdom
Reviewed 1 week ago

Second visit to this hotel; this time for a quiet break with an old friend to get away from it all. I had forgotten just how many people (even at a quieter time of year Nov.) these two hotels (Punta Cana & Dominicana) can support. Ironically being among so many people can make you feel isolated (even when travelling in...

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3Thank Bluebird37
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination and sharing this review with us. First of all, we will like you to know how much we appreciate your words. The positive and negatives of your review are essential to us, because both are part of us. The positive make us proud and the negatives, let...

Toronto, Canada
Reviewed 1 week ago

I loved the Iberostar Punta Cana and I would highly recommend this Resort to all of my friends and family! There were so many mixed reviews and I was honestly worried but rest assured, if you go, you will not regret your decision! This has become my new favourite place to go and I will be returning whenever I can!...

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Helpful?
2Thank Mira_k344
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Punta Cana we will like to thank you for choosing us as your vacations destination. We are extremely happy to hear that your expectations were exceeded and that you had a great time among us. Nothing is more rewarding than achieving this type of experiences from our guests. It is like...

Cluj-Napoca, Romania
Reviewed 1 week ago

Spent one week here and I consider the place very comfortable with very good services - check in and check out done in time, room cleaned daily, activities through out the day and plenty of food and of good quality - fruits, different types of meat and delicious deserts. The bad part that I will mention here is not to...

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Helpful?
1Thank Davidsson29
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination and sharing your experience with us. We are delighted knowing that you have enjoyed your stay with us and that we highly met your expectations with all those aspects we offer at our property. More than pleased to read that you have passed a good time with...

Reviewed 1 week ago via mobile

The hotel has some nice infrastructures, with several spaces and a lot to offer. The staff is nice but clearly lacks training. You feel tired after a couple of days of so many business offers, callings, extra activities and constant beach sellers interrupting your beach time. The hotel shopping mall third party shops staff behave like a street market, changing...

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Helpful?
1Thank Bruno Esteves M
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, We appreciate the time you took to share with us your experience. First of all, thanks for letting us know the beauty of our infrastructures. Even though we enjoy reading positive reviews, this ones like yours, are very important to us, because we know in which aspects we are failing. We are really disappointed for the service you...

new york, ny
Reviewed 2 weeks ago via mobile

I chose this hotel based on the reviews and price. Unfortunately, it didn't meet my expectations. The food and alcohol were sub par. I thought my room was adequate but three roaches later and I wanted to go home. I did not find the staff to be interested in much. They did the bare minimum to get by. I was...

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Helpful?
2Thank agent99712
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for sharing your experience with us. For the entire family of IBEROSTAR, it is really important to receive reviews like yours, because with them we know what we must improve. We are really sorry for not being able to fulfilled your expectations, since this is not the kind of experience we aim to offer. The situation...

Lexington, Kentucky
Reviewed 2 weeks ago

My husband and I have traveled out of the country numerous times to all-inclusive resorts, and have always had a great experience; however, we were extremely disappointed with this property. Upon arriving, the staff was very short, and did not offer to give us any additional information regarding our stay (where our room was, dinner reservation requirements, towel cards that...

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Helpful?
2Thank lspangler16
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear guest, On behalf of the entire team of IBEROSTAR Punta Cana we thank you for choosing us for your vacations. It's so disheartening when we cannot exceed our guest’s expectations, like your case. We are very surprised about the downsides you experimented with our services. Thank you so much for highlighting in detail your experience and also for aware...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Friendly atmosphere. Beach restaurant. Set in a palm grove. Attractive pool area. All inclusive (generous, varied buffets for all meals). ... more   less 

Additional Information about Iberostar Punta Cana

Address: Carretera Arena Gorda | Higuey, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $187 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Punta Cana 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Iberostar Punta Cana Hotel Punta Cana
Punta Cana Iberostar
Hotel Style:
#4 Romantic Hotel in Bavaro
#7 Family Hotel in Bavaro
#8 On the Beach Hotel in Bavaro
#9 Spa Hotel in Bavaro
#9 Top resorts Hotel in Bavaro
#9 Casino Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Punta Cana staff and other travelers.
512 questions
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Breese, Illinois
Kitchener, Canada
3 months ago
4 months ago
St. Neots, United Kingdom
Jacksonville, Florida

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Questions? Get answers from Iberostar Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room adjacent to the pool. We prefer no ground floor units.”
 of 5 bubbles margie913, 6 days ago | Read review
“Ask to be in the middle of the complex - half way between beach and dining - long walks to both things when you are at the ends.”
 of 5 bubbles Bluebird37, 1 week ago | Read review
“We were in building 6 facing the gardens and it was close to the reception and buffet restaurant, but far from the pool and ocean.”
 of 5 bubbles 180sheilag, 3 weeks ago | Read review
“Rooms are spacious on all floors ...”
 of 5 bubbles Goldtop57, 3 weeks ago | Read review
“ocean view room was nice”
 of 5 bubbles ijollyd, 3 weeks ago | Read review
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