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Iberostar punta cana wax an amazing hotel three hotels in one the Bavaro the punta cana and dominicana the entertainment was good bug not great however that is my only complaint everything was awesomeMore
1 Thank Scott M
Response from QualityManagerDR, Quality ManagerDR at Iberostar Punta CanaResponded 2 days ago
Thanks for your comments on Tripadvisor, and choosing IBEROSTAR Punta Cana as your hotel destination.
We feel very happy to hear that you enjoy your stay in Iberostar, for us giving the best service to all our guests it is our specialty.
My husband and I were here for 5 days. It really was a let down for the majority of our trip.
To begin, checking in was ok, there was no line so it was pretty quick. Had to ask about our resort credit, I’m sure...More
3 Thank Julie W
Response from QualityManagerDR, Quality Manager DR at Iberostar Punta CanaResponded 4 days ago
Thanks for sharing your experience on Tripadvisor and choosing IBEROSTAR Punta Cana as your hotel destination.
First, we want to thank you for taking the time to write your comments those are really important for us.
In the same way we want to...More
All four of us had an awesome time. We stayed 7 nights and are extremely satisfied with this vacation. The Star Friends Entertainment Team (Maria and staff) were superb. They were "out and about" among the guests getting them involved in activities and making them...More
4 Thank Rhonda P
Response from QualityManagerDR, Quality ManagerDR at Iberostar Punta CanaResponded 6 days ago
Waoo! Reading your comments about our hotel makes us feel extremely happy and those encourages us to keep doing an ecxellent work, we feel happy your stay with us was amazing and you liked the Star Friends the entertainment, food, cleanliness, the satff...More
I stood at this resort and loved it. Let me start by saying how when I made reservations to be picked up at the Punta Cana airport with the hotel, Ibero Service, they were waiting for me with my name and all the info they...More
3 Thank Trizzle_NJ
Response from QualityManagerDR, Quality ManagerRD at Iberostar Punta CanaResponded 1 week ago
Thanks for sharing your experience in Tripadvisor, and choosing IBEROSTAR Punta Cana as your holidays destination.
Waoo! We would like to thank you for choosing our hotel, also want to thank you for posting your comments. We are very happy to read that...More
Infrastructure wise is just ok, average expected for an all inclusive, definitely could have a better manteinance, but I would say is just fine. Food is very good and you have food available all the time, even at the beach, although the choices of food...More
3 Thank erictl
Response from QualityManagerDR, Quality Manager Online at Iberostar Punta CanaResponded 1 week ago
Thank you for taking the time to post your review of your recent experience with us.
We are sorry that we were not successful in exceeding your expectations during your stay. As for some of the staff behavior it is difficult for us...More
Yes they had tubs with plugs they deeper then a regular tub too the junior suite we had has a king sized bed and a sunken living room the regular rooms are nice in separate buildings standard hotel room really the junior... More
Yes they had tubs with plugs they deeper then a regular tub too the junior suite we had has a king sized bed and a sunken living room the regular rooms are nice in separate buildings standard hotel room really the junior suites are in Vilas 8 per villa more private and we got a 25 dollar certificate towards spa treatment