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Iberostar Punta Cana

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#10 of 25 Hotels in Bavaro
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Iberostar Punta Cana
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5,879 Reviews from our TripAdvisor Community

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Showing 2,719: English reviews
Lohman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

I would definitely recommend Iberostar Punta Cana. The atmosphere is very friendly and fun. Leovaldo Franco and Francisco Castro are the best bartenders ever and Wilson Guzman was great to. They made our trip extra special. We miss you guys and consider you our friends. They were great with the kids as well. Thank you!

Helpful?
1 Thank Kyla S
Beaconsfield, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 days ago NEW

Second visit to this hotel; this time for a quiet break with an old friend to get away from it all. I had forgotten just how many people (even at a quieter time of year Nov.) these two hotels (Punta Cana & Dominicana) can support. Ironically being among so many people can make you feel isolated (even when travelling in... More 

Helpful?
1 Thank Bluebird37
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination and sharing this review with us. First of all, we will like you to know how much we appreciate your words. The positive and negatives of your review are essential to us, because both are part of us. The positive make us proud and the negatives, let... More 

Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

I loved the Iberostar Punta Cana and I would highly recommend this Resort to all of my friends and family! There were so many mixed reviews and I was honestly worried but rest assured, if you go, you will not regret your decision! This has become my new favourite place to go and I will be returning whenever I can!... More 

Helpful?
1 Thank Mira_k344
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Punta Cana we will like to thank you for choosing us as your vacations destination. We are extremely happy to hear that your expectations were exceeded and that you had a great time among us. Nothing is more rewarding than achieving this type of experiences from our guests. It is like... More 

Cluj-Napoca, Romania
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 days ago NEW

Spent one week here and I consider the place very comfortable with very good services - check in and check out done in time, room cleaned daily, activities through out the day and plenty of food and of good quality - fruits, different types of meat and delicious deserts. The bad part that I will mention here is not to... More 

Helpful?
1 Thank Davidsson29
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination and sharing your experience with us. We are delighted knowing that you have enjoyed your stay with us and that we highly met your expectations with all those aspects we offer at our property. More than pleased to read that you have passed a good time with... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

The hotel has some nice infrastructures, with several spaces and a lot to offer. The staff is nice but clearly lacks training. You feel tired after a couple of days of so many business offers, callings, extra activities and constant beach sellers interrupting your beach time. The hotel shopping mall third party shops staff behave like a street market, changing... More 

Helpful?
1 Thank Bruno Esteves M
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, We appreciate the time you took to share with us your experience. First of all, thanks for letting us know the beauty of our infrastructures. Even though we enjoy reading positive reviews, this ones like yours, are very important to us, because we know in which aspects we are failing. We are really disappointed for the service you... More 

new york, ny
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 1 week ago NEW via mobile

I chose this hotel based on the reviews and price. Unfortunately, it didn't meet my expectations. The food and alcohol were sub par. I thought my room was adequate but three roaches later and I wanted to go home. I did not find the staff to be interested in much. They did the bare minimum to get by. I was... More 

Helpful?
1 Thank agent99712
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for sharing your experience with us. For the entire family of IBEROSTAR, it is really important to receive reviews like yours, because with them we know what we must improve. We are really sorry for not being able to fulfilled your expectations, since this is not the kind of experience we aim to offer. The situation... More 

Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

My husband and I have traveled out of the country numerous times to all-inclusive resorts, and have always had a great experience; however, we were extremely disappointed with this property. Upon arriving, the staff was very short, and did not offer to give us any additional information regarding our stay (where our room was, dinner reservation requirements, towel cards that... More 

Helpful?
2 Thank lspangler16
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear guest, On behalf of the entire team of IBEROSTAR Punta Cana we thank you for choosing us for your vacations. It's so disheartening when we cannot exceed our guest’s expectations, like your case. We are very surprised about the downsides you experimented with our services. Thank you so much for highlighting in detail your experience and also for aware... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The resort helped me greatly with excellent service. I will use their service again and recommend them. Thank you!@ Yessica Lluberes from guest services for help us , reservations for restaurants and the flowers :)

Helpful?
1 Thank Thomas E
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Punta Cana, and sharing your experience with us. It is a pleasure to have met your expectations. In IBEROSTAR we like to make our guests feel like stars when they are with us, and as you mentioned, we did it with you. Thanks for highlighting the great service received by the staff,... More 

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Beautiful resort with everything you can imagine: nice rooms, gorgeous beaches, delicious restaurants, pools, fitness club, very nice spa and the best customer service. Special thank you to Yessica Lluberesfrom guest services for everything

Helpful?
1 Thank OKristii
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Punta Cana we would like to thank you for choosing us as your vacations destination. We really enjoy reading this words. It is amazing to know that you enjoy every single part of our resort and facilities. In IBEROSTAR we hardly try to make our clients to feel like stars every... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I was there with friends and family. Great hotel, great food, you can always find something you like.Rooms are clean and nice, the beach was beautiful, animation in the evening was nice. I would definitely recommended it

Helpful?
1 Thank AnetaKr
QualityManagerDR, Quality Manager at Iberostar Punta Cana, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Punta Cana as your vacations destination and sharing your experience with us. We enjoy reading that you had a great stay thanks to the great gastronomy, beautiful beach and amazing entertainment team. This is the kind of experience we aim to offer. Come back soon! We are looking forward to welcome you in... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Friendly atmosphere. Beach restaurant. Set in a palm grove. Attractive pool area. All inclusive (generous, varied buffets for all meals). ... more   less 

Additional Information about Iberostar Punta Cana

Address: Carretera Arena Gorda | Higuey, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $187 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Punta Cana 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Iberostar Punta Cana Hotel Punta Cana
Punta Cana Iberostar
Hotel Style:
#4 Romantic Hotel in Bavaro
#7 Family Hotel in Bavaro
#8 On the Beach Hotel in Bavaro
#9 Casino Hotel in Bavaro
#9 Top resorts Hotel in Bavaro
#9 Spa Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Punta Cana staff and other travelers.
510 questions
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Breese, Illinois
Kitchener, Canada
3 months ago
4 months ago
St. Neots, United Kingdom
Jacksonville, Florida

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Questions? Get answers from Iberostar Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to be in the middle of the complex - half way between beach and dining - long walks to both things when you are at the ends.”
 of 5 bubbles Bluebird37, 3 days ago | Read review
“We were in building 6 facing the gardens and it was close to the reception and buffet restaurant, but far from the pool and ocean.”
 of 5 bubbles 180sheilag, 2 weeks ago | Read review
“Rooms are spacious on all floors ...”
 of 5 bubbles Goldtop57, 2 weeks ago | Read review
“ocean view room was nice”
 of 5 bubbles ijollyd, 2 weeks ago | Read review
“Rooms closer to the pool are quieter.”
 of 5 bubbles pinkladywanderer, 3 weeks ago | Read review
5 of 5
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