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Majestic Colonial Punta Cana

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Carr. El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
$316
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Free cancellation until 07/13/22
Reserve now, pay at stay
Official Site
$298
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Free cancellation until 07/12/22
Reserve now, pay at stay
Expedia.com
$383
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Free cancellation until 07/13/22
Priceline$316
Traveluro
Hotels.com$383
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (29798)
360
Panoramas (155)
Pool & Beach (6885)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 49 hotels in Bavaro
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
Spanish
21867Reviews2725Q+A100Room tips
Traveler rating
  • 14,065
  • 5,125
  • 1,648
  • 604
  • 430
Time of year
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Popular mentions
Jtavy10 wrote a review Yesterday
1 contribution
What an incredible resort! The people. The rooms. Food. Beach. You couldn’t ask for anything more for affordable pricing. The place was clean. The staff took tremendous care of us, especially our butler Wensky, who I highly recommend you request if you get the chance. Even during the pandemic, it didn’t feel like that changed the experience we had. Thank you again to everyone at the resort!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded today
Dear jtavy10, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated our ground and facilities. We are so glad to know that our staff provided an excellent service. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Sincerely, Ada Camilo Customer Care Majestic Resorts
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Chantel D wrote a review Yesterday
Worldwide1 contribution
This is my 7th visit at this hotel. I got married here this past week. I absolutely love this resort, the grounds are stunning, rooms are nice and food has always been good. PROS -check in process was smooth, we got a beautiful room on the ground floor in the club section. Our butter David Lopez made our trip! He was so friendly, anything we needed he did for us. Every single day he would check in with us and answer our messages on what app within minutes. The day of the wedding he was more than helpful and accommodating. When I return to the resort I will definitely be requesting him. -Andrenina the wedding cordinator did an amazing job with the wedding. Everything was just as I imagined it to be. The entire process from email to our meeting and on the day of was seamless. She constantly checked up on us even after the wedding to see how things were going. -Simon at the beach restaurant was so friendly and personable. He was running around and working so hard. but always had a smile on his face and was so joyful. It was so nice to see such a big smile every single day, he made our romantic dinner on the beach so much more pleasurable. We saw him nights after that and would come up to us in the restaurant to say hi, he went out of his way to find us. -Yuhlian at the piano bar was AMAZING. Every single night he greeted us with a smile. Made us special drinks and went above and beyond for all guests we travelled with. He was knowledgable with a lot drinks. We would tell him what we like and he would make us something special. He truly was the nicest bartender we encountered the entire trip. He is an asset to this hotel. -the grounds are absolutely beautiful and well. kept. The people who maintain the property are working so hard. We gave a few of them tips and their face would just light up. You could tell they really appreciated it. -Fredaloine in the Colonial Club lounge was the sweetest lady I have ever met. She welcomed every single guest with the biggest smile. She made my mom a tea and went searching around for the ingredients. because she was sick. If there was no more sandwiches made she would go in the back and make sandwiches for us. You can tell she really loves her job and going above and beyond for the guests. -The beach was just perfect -Samuel Alejandro at the colonial club bar 2 was an exceptional bar tender that always made sure we were taken care of. -the process to get a PCR test is very seamless and well organized, Results come fast and David made sure we all had ours before our last day. CONS -this time around unfortunately there were a few cons but nothing that made the trip unenjoyable -it seemed like you needed to tip in order to get good service. I want to tip because I got good service. If you had money in your hand you were served at the bar first even though I was waiting. -we found the restaurants are really understaffed. Plates would be piling up and no one would be there to take them. Occasionally we would be asked if we wanted drinks with our meal but it was not consistent. Some workers In the buffet was working really hard and some are just no standing around. Some days not one person would come to our table our entire meal. -the food was not the best compared to past visits. One person is serving 3 areas of the buffet since you can't touch the utensils. During busy hours this was very dysfunctional. So many people were not wearing mask while getting food. They make sure you. have a mask when you enter, but no one is waking around to make sure people are actually wearing it while getting your food. -the beach bar is not washing the cups, they are just putting them in a bucket of water. During covid this is unacceptable especially because there are no straws and you are forced to drink from the glass. I get they don't use disposable cups, but then they need to be washing the glasses properly. -there is a shortage of beach chairs in the colonial section. If you not saving a chair by 6:30am you will not get a seat on the beach. Angel would walk around and take money from people to save them chairs. For the amount of people in the club section more chairs are needed. -we paid for our wedding in cash. The gentlemen at reception checked every bill to make sure they were real. The bills were crisp and not bent, yet the supervisor did not want to take 2 of my $100 bills because there was "dirt" on them that I couldn't even see. After spending over $5000 USD this was ridiculous. Although, they owed me charge, and the bills they gave me were dirty and crumbled up, but they wanted me to accept those? -vendors walking up and down all day constantly asking you to buy things or take a look at their stuff. It became quite annoying, but nothing they can do I guess. Overall, it was an enjoyable time and I will be back to this resort. I understand covid has really impacted the hotel. That you for another amazing week!
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Date of stay: January 2022
Value
Cleanliness
Service
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded today
Dear 888chanteld, Thank you for taking the time to share your feedback regarding your recent stay with us. Thank you so much for your detailed review. It is a pleasure to know that you enjoyed our resort and that you appreciated our grounds and facilities. We are so glad to know that our staff provided an excellent service. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We assure you, we have immediately addressed the comments you shared with our management team as part of our continuous efforts to provide a consistent guest experience. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Sincerely, Ada Camilo Customer Care Majestic Resorts
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Dylan Petersen wrote a review Yesterday
1 contribution
Excellent hospitality and a great butler. He’s very knowledgeable of the resort and is quick to inform you with important information. He made everything so easy for us and it was such a pleasure to have him be a part of our stay. Highly recommended!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded today
Dear Dpetey1988, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you. We are thrilled to lean that our team made you feel like royalty providing their personalized service and their attention to details. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Sincerely, Ada Camilo Customer Care Majestic Resorts
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Louis wrote a review Yesterday
1 contribution
Hello, We saw the reviews here and thought it would be a good deal for a five star hotel. It is not a 5 star hotelmore like a 3 or 3.5 star hotel. - Staff and services are great(overall). - The beach is beautiful, but all the spots are taken by 8 am. (not enough available spots for the guests) even if we took the club package. Beach bar is not washing the glasses (just under the water without soap during Covid). - the rooms are ok, but the air conditioning is too cold and not adjustable, you do not have hot water all the time to shower. - buffet Food is just horrible (2-3 out of 10) - only the French and seafood restaurants were good but not great (6/10). - No premium alcohol except Brugal (rum)and local beer. - Activities are poor (karaoke night), and choreography dancing up to 11:30pm. (feels like camping). Then everything shut down except for sport at where nobody is wearing masks. I still enjoyed my vacations a lot as I went to get some sun, enjoy the beach with some friends but I would have paid just a bit more to get way more in quality. I would never repeat it. Overall I would not recommend to go to this hotel even if the price is reasonable. The ratio price-quality is just not good. I hope this will help someone as it seems that there are a lot of fake reviews for this hotel. Good luck in your search! And enjoy your time off we all need it :-)
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Dear LaurentLouis13, Thank you for taking the time to share your feedback regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our grounds. We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve, especially in the areas that you have mentioned. We appreciate constructive feedback from our guests and we are taking your feedback with the utmost seriousness it deserves. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Ada Camilo Customer Care Majestic Resorts
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Sharon H wrote a review Jan 17
Richmond, New Hampshire1 contribution
Trip # 7 to this hotel, perfect for our desires and needs. Not too big, very personable staff. Marisol, Kennedy, Rayner in the buffett room...Martina in Le Gourmet. Marisol and Martina feel like family after all these years, it amazes me that they remember us and treat us so well. It makes a vacation special when you have a human connection, certainly something to look forward to. Hotel is handling Covid well, we felt safe and visitors were all well behaved for the most part. After skipping this trip last winter for Covid concerns, we rolled the dice after vacc's and boosts and glad we did. Room 2334...we prefer overlooks of pool and proximity of beach . Le Gourmet our favorite restaurant, the Seafood/Steak restaurant at the beach also very good. Was mesmerized by a fellow playing the sax at diner in the beach restaurant, the acoustics were astonishing for an open area room. Kudos to whomever he was. Flying out of Boston...was surprised by how much easier it has become coming and going with new protocols and IT upgrades...but then again maybe fewer people are traveling and the crowds consequently much lighter. The hotel seemed busy, not full capacity but all loungers on beach taken everyday. Hope they are doing well, tough times for tourism I suspect in a country that depends so much in it.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: I like to overlook the spectacular pool, lit at night in blue is breathtaking
See more room tips
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Response from Customer Care, Owner at Majestic Colonial Punta Cana
Responded yesterday
Dear Sharon H, Please let me thank you personally for having chosen Majestic Resorts 7 times. It is an honor for us to have guests like you who chose us and come back to enjoy a fabulous vacation here. Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. On behalf of the entire team, I would like to let you know that we will be waiting to welcome you back for your 8th stay at Majestic Resorts. Sincerely, Ada Camilo Customer Care Majestic Resorts
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PRICE RANGE
$146 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
658
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Frequently Asked Questions about Majestic Colonial Punta Cana
Which popular attractions are close to Majestic Colonial Punta Cana?
Nearby attractions include Bavaro Beach (3.1 miles), Hard Rock Casino Punta Cana (1.0 miles), and OCEAN ADVENTURES Caribbean Pirates (4.8 miles).
What are some of the property amenities at Majestic Colonial Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Majestic Colonial Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Majestic Colonial Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Majestic Colonial Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Majestic Colonial Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Majestic Colonial Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Majestic Colonial Punta Cana have an airport shuttle?
Yes, Majestic Colonial Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Majestic Colonial Punta Cana have airport transportation?
Yes, Majestic Colonial Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Majestic Colonial Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Majestic Colonial Punta Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.