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Royalton Splash Punta Cana, An Autograph Collection Resort & Casino

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Highway Macao, Bavaro, Punta Cana 23000 Dominican Republic
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$370
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$370
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$289
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Traveler (13036)
360
Panoramas (26)
Pool & Beach (2741)

About

#16 of 59 hotels in Bavaro
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.1
GreenLeaders Gold level
Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation-free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. This luxury resort offers the savvy traveler access to a beautiful beach, one of the largest waterparks in the Caribbean, and an abundance of accommodation options with high-quality amenities. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’. With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Game room
Snorkeling
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Spanish
Hotel links
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13237Reviews2231Q+A100Room tips
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cms4741 wrote a review Yesterday
Woodstock, Georgia2 contributions
+1
This Stay was nothing like our first visit to Punta Cana in 2018. My husband and I booked this last-minute stay at the Royalton Splash in hopes to get some much-needed time in the sun while also having some entertainment for our four and one year old. Our last stay in Punta Cana was at the Majestic Mirage less than a mile away from the Royalton and it seems that resort has ruined us for other all-inclusive resorts. The staff when we arrived was less than welcoming and didn't even mention upgrading to the diamond club as we knew we wanted to purchase it after we arrived. We had to ask about everything because information was not forthcoming. They did let us have a ground floor room near the water park as we requested, so they were accommodating. We were assigned a butler Johnathan, who we saw when he took us and another party to our rooms after arriving. He quickly told us about amenities and private diamond pools and cafe. We didn't see him again. He did book us at restaurants (through whats app) but not the ones we initially wanted. Johnathan was able to have things brought to our room that we requested, and he made it happen quickly, which was nice. Our favorite staff members were definitely the house keepers who were walking around while between rooms. They were kind and overall happy and always greeted us with a smile. The restaurant reservations were a mess as the guest who were booked at the allotted time were all congregated outside each restaurant with confusion. The resort buffets were an option for breakfast lunch and dinner and there was an array of food and it looked good; but most of it wasn't edible. We weren't able to eat the beef. Also, the buffet at Royalton Splash has zero AC only open doors on the side which let in a ton of flies and the occasional bird. Our room was always cool but needed some TLC in places. We had water coming up from the floor in our bathroom and pooling in the corner on the ground floor. The bathroom toilet ventilation is questionable but that's to be expected on an island. The water park was great. There were umbrellas available and the tot section was filled with slides and things for my four-year-old to do. My husband and I took turns on the larger slides which were VERY exciting. Be careful walking to the stairs that lead to the taller slides as it gets pretty slippery. Wearing water shoes is a great idea. The kid's club is NOTHING like the photos on the website. It needs a total renovation. Please see my photos to compare. My kids were very much looking forward to the ball pit and trampolines, but they didn't look safe enough. There was a ton of debris in the ball pit that my little one would try to put in her mouth. The trampolines looked like they were barely held together. On a positive note, they were building something on the side of the kid's club which looked interesting, but I have no idea what it is. The beach is amazing, the diamond club section had a ton of additional seating that was first come first serve except the cabanas, you had to reserve them for more. Great showers for rinsing off before heading in from the beach area. The walk from the water park to the Royalton takes seven minutes. I timed it. It is quite nice with all of the wildlife. They have a "shuttle' that will take you between both resorts. I say take the walk at least once, you'll enjoy it. To me the drinks weren't as strong at this resort. I recommend a Coco Loco with rum. Some bartenders will make the frozen drinks virgin unless you ask. I recommend keeping cash and tipping as you go. There were a handful of staff that really did go out of their way to make you feel welcome and comfortable.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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VLB20 wrote a review Yesterday
2 contributions3 helpful votes
A good hotel with plenty to do but staff are quite rude and still not received our security deposit of US 200 dollars back despite being told would only take 24 hours. Nearly a week later and not back in. Will not respond to emails either. Be wary of paying this via card, lots of reviews of people who have same issue. Also do not cater for dietary requirements. Didn’t understand what Diet Coke, Coke light of Coke Zero was. Not good when travelling with a diabetic. Their idea of light coke was full fat coke with soda water in!!
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tim A wrote a review Yesterday
2 contributions
Chicago Family w 16/13 yr old boys Special call out to the Dive Squad: Johny, Alberto, Sebastian, Jorge, and Ivan. On our first day at the resort we noticed a dive tank on the side of the pool and Johny gave the boys a test run. We learned that they could get PADI certified during our week long stay and worked a schedule for us that included pool/ocean instruction. During our down time the kids had to study and take the required tests so they had good purpose throughout the week. We included a day-long event for our family to go to Catalina Island where the kids finished their certification. I was able to dive w a separate group and my wife snorkeled. We had a great day out on/in the water! The dive team was very patient, instructional, and fun to be around. This was a great experience.....appreciate the team! Also, have to compliment the staff on the resort as they were always hustling whether it was housekeeping, bartenders, servers, recreational, beach, etc. Always a smile and willing to help. There is room for improvement at the specialized restaurants. For all of the hoops you have to go through w reservations or waiting in line we thought the food at Grazie, Zen, and Jade were marginal in taste - there is need for a chef to do some work. Our best bet was going to the Open Buffett for breakfast, lunch or the dinner. The coffee shop w the free ice cream cones was a big hit too. The Zip-Line tour in the Country was very good however the Buggy experience could be improved. Most of the trip was on a paved road and there was a short ride on a very rocky trail down to the river. Would have liked more time and off-road experience. We had called ahead and written an email trying to get the Diamond Club, butler service (which you have to pay for), but when we arrived we did not get approved. I never really got an explanation, but as it turned out we didn't really need it. We had access to the DC areas as an Elite member which the front desk gave us a separate wristband. As mentioned in other reviews you have to work the system on getting the ideal beach or poolside chairs - start early. Overall we had a positive experience at the resort and would welcome another stay in the future.
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Date of stay: March 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Donita B wrote a review Yesterday
1 contribution
This is our 5th time to visit Royalton Splash. We have visited with and without adding Diamond Club. This time we had Diamond Club. Jonathon was top notch as our butler. He went above and beyond to make our experience the best it could be!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luz Reyes, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear guest, We are very grateful that you have visited us and for your wonderful comments. It is the best motivation to continue offering that quality service that characterizes us! We appreciate your review and are looking forward to hosting you again soon so you can enjoy our luxurious services! Warm regards from paradise, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy S wrote a review Yesterday
1 contribution
We had a great vacation! Jonathan was an amazing Butler. He made sure that our entire vacation was planned out and all the reservations were made. He even planned special decorations for my in-laws 50th wedding anniversary and had a cake for their 70th birthdays. We look forward to staying again and definitely will request him!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luz Reyes, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear guest, Our principal objective is to make an unforgettable experience the vacation of our visitors and we are so glad to know that you really enjoyed your stay at Royalton Splash Punta Cana. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. Cordially, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
josh H wrote a review Yesterday
Canada4 contributions17 helpful votes
I wanted to take the time to write a few words in how Professional, attention to detail, prompt, accommodating, friendly and overall EPIC the staff at Splash Bubbles Bar treated my family !shout out to Jose, Elby, Roberto, Clarice & Julian.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Research height restrictions at water park, there are slides for everyone, however the more...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luz Reyes, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We love it when our staff goes out of their way in order to please every single need of our guests; we pride ourselves on this accomplishment. We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them very happy. We hope to have the opportunity to welcome you back to our beautiful property and assure you that you will enjoy even superior services and facilities on your next visit. Cordially, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nisha B wrote a review Yesterday
San Diego, California1 contribution
+1
The resort and beach are beautiful! The food is average. If you upgrade to diamond ask for JONATHAN! He was amazing. We went with our teenagers. I would suggest one pool with no activities and just a DJ. Water slides were fun!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luz Reyes, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. It was certainly a pleasure hosting you and we look forward to your return. Cordially, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bryan N wrote a review Mar 2023
1 contribution
Beautiful resort with very helpful and friendly staff. Food was great, entertainment was great, the rooms were clean and very spacious, and the beaches are stunning with pure sand and breath taking views.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Edyta R wrote a review Mar 2023
1 contribution
IT was my first trip to all inclusive resort and we loved it. We wish to stay longer. So much to enjoy. Many restaurants, good food, good drinks. We took two days for out of the resort adventure and it was worth it. Just take many singles $
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Luz Reyes, Owner at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Warm regards from paradise, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gary c wrote a review Mar 2023
1 contribution
Poor service from checkin. Requested a King bed room for solo guest was told that was available and upgraded to Diamond club to receive additional services. Went to my room only to find that there was no King bed and told by front desk none are now available. Day 2 started by my butler not being available until 1pm that day setup a time to meet at 1pm but at 1230 he texts me "NOW"?. Arrived to my room at 105pm to meet and butler nowhere to be found. Texted him several times and he ignored me until 145 when he told me he was busy and had 35 other guests to deal with. At this point I requested my diamond club refund. Since then I have found the food to be below par at the buffet and the itialian restaurant. The trolley service is awful so if you to stay at the splash resort expect to be waiting for a trolley over 20mins everytime. Beach is crowded and at 8am every chair in the resort have a towel on it. By the pool the beach everywhere. Its 9ne of those placed. Lineup for the a la cartes are rediculous. Still have a few days left but wish I could just leave and get a refund.
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Date of stay: March 2023Trip type: Traveled solo
Room Tip: Expect long waits for the trolley. Small over crowded beach. Sub par food. Looks waits for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$210 - $369 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Memories Splash
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
525
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ROYALTON SPLASH PUNTA CANA, AN AUTOGRAPH COLLECTION RESORT & CASINO - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Bavaro, Dominican Republic)

Frequently Asked Questions about Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Which popular attractions are close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Nearby attractions include Hard Rock Casino Punta Cana (0.7 miles), Sky Casino Punta Cana (0.5 miles), and Spa Redeemer & Masajes (0.07 miles).
What are some of the property amenities at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, parking is available to guests.
What are some restaurants close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Conveniently located restaurants include Sa Roqueta By Casa Balear, Dinner in the Sky Punta cana, and Restaurant Maiko.
Are there opportunities to exercise at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Royalton Splash Punta Cana, An Autograph Collection Resort & Casino have airport transportation?
Yes, Royalton Splash Punta Cana, An Autograph Collection Resort & Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Splash Punta Cana, An Autograph Collection Resort & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
The staff speaks multiple languages, including English, Spanish, and French.