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Royalton Splash Punta Cana, An Autograph Collection Resort & Casino

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Traveler (14665)
360
Panoramas (26)
Pool & Beach (2797)

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About

#18 of 28 all-inclusives in Bavaro
Location
4.3
Cleanliness
4.3
Service
4.2
Value
4.1
GreenLeaders Gold level
Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation-free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. This luxury resort offers the savvy traveler access to a beautiful beach, one of the largest waterparks in the Caribbean, and an abundance of accommodation options with high-quality amenities. Royalton Splash Punta Cana caters to both couples’ and families’ unique vacation needs. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’. With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Game room
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish

Location

Highway Macao, Bavaro, Punta Cana 23000 Dominican Republic
Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
14,240Reviews2,298Q+A100Room tips
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DM wrote a review Yesterday
6 contributions3 helpful votes
Strengths The complex was clean and tidy including the rooms The food in general was good Transport around the complex in the means of a small open aired bus was regular Swimming pools were maintained well with comfy sun-beds Weaknesses Some staff stood out better than others, Franklin the pool man was friendly, JJ from the vibe team and Brian. Overall the waiting on staff were good, however, the system for attending the restaurants away from the selections bar was difficult, the meet and greet ladies taking the booking service differed vastly, from being lovely to rude in particular one lady called Nayali from under the sea restaurant who was blatantly rude and in my opinion should not be in customer services The burger bars were great food but the one by the sea was slow and lacked planning and preparation with an element of lack of respect by the male cooking We had to ask every time we used the selection bar for salt and pepper we wondered why salt and pepper pots were not on the table as this put additional pressure on the staff The reception staff on arrival were not very helpful and the request made on my booking was not considered, i asked for ground floor and two beds they initially wanted to give me a room with one bed, they did change it but this was on the third floor. The complex in general was not disability friendly, no lifts to the third floors, I am unsure about the two tier class system of diamond club, you were treated differently and this stood out massively, maybe it should be one or the other Overall the holiday was great and the complex could be excellent if they tweaked some aspects including staffing, putting the right staff on reception and meet and greet in restaurants who put customer care and service as a priority The hotel rooms were clean with daily maid service however the rooms looked a little worn and need updating
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Luke P wrote a review Yesterday
Windsor, Canada48 contributions13 helpful votes
As I sit in the airport, after one of the worst travel experiences in my life, I feel I should warn others of this disaster of a resort. If looks beautiful on the outside, but when there is nothing but disappointment. The food in the restaurants is always cold. The servers, although friendly, are always slow and because very few speak any English, it's very difficult to communicate with. We booked a king room and were given a double queen room. Typical bait and switch. Complained, management didn't care and did nothing to try and compensate us. Rooms are very low quality. Maid service repeatedly walked into our room after 10pm to drop off towels we never requested. If you just want pretty and can manage to stay drunk the entire time you're there, I'm sure you'll love it. But I like good food, service and quality and none of that is available here. Don't waste your money going to the DR. It's a nightmare.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Do not go.... select another resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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goldathlete28 wrote a review Yesterday
1 contribution
My family of 4 (2 little ones) had an all around amazing time at this resort. There were a lot of choices to be made in regards to food and activities, but luckily we had a butler, Johnny, who made the experience that much more relaxing. Johnny was able to provide answers to all of our questions, and was there anytime we needed something. I would highly recommend him as well as the resort for anyone looking for an all-around family trip to the Dominican Republic!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kelsey B wrote a review Apr 17
2 contributions
+1
Just returned from an amazing week at the Splash. We upgraded to DC, glad we did. Freddy was our butler and he did a great job. I'm a planner so I met with him right when we got there. I gave him my requests and he met everyone. Different restaurant every night at a decent time. Even a Diamond Dinner on the beach, it was the best. Super beautiful and the best food we had there. It was my daughter's birthday and they went above and beyond to make it a very special 13th birthday. Decorated our room, cake at dinner with everyone singing to her. Best part about the resort is the beach, our kids (11,13,15) spent 90% of the time playing in the ocean. The sand is amazing! Even a yellow flag, they loved the waves. Food at the buffet on the Splash side sucks, and the service is even worst. It's like the workers hate everyone and their job. Unless, you walk around flashing tip money, they won't even acknowledge you. We are generous tippers but this was brutal. If we go back we would stay at the PC side, better service, better buffet and restaurants. The Under the Sea was the worst, no one ate. We had to go eat at the buffet after. Husband asked for the Lobster Dinner at an additional cost of $50 USD, it was horrible, completely burnt. Couldn't even get it out of the shell, we sent it back and they didn't charge us. We didn't try again. Been home for 2 days and still haven't gotten our $200 deposit back yet. Kids only spent maybe 30 mins all week at the water park. Trolly is kind of annoying, they need to run more often. Loved renting the beds on the beach. Had 2 wonder foot massages on the beach. Most difficult part for us was the lack of food between 10:30am - 12:30pm, that when my kids seem to always be hungry. Scape Park was super fun, if you are planning on going make sure to take swim shoes. Make sure to take a ton of sunscreen, the sun is no joke!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear kelseybF1733UH, First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana Resort & Casino. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved, and we hope that you will give us the opportunity to change your perception of us. Kindest regards, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Coastal42406890213 wrote a review Apr 17
1 contribution
If you’re looking for the best Bloody Mary’s at the Royalton Splash you need to find Ernesto the Bartender! From the time we went to breakfast at Selections buffet he was there to greet us with smiles and ready to mix a proper drink to start our day! When it was pool time he was there to mix his signature special drinks for our kids paying attention to their pallets and constantly providing them refreshments with smiles and conversations. His drinks for my wife and I were always the perfect mix of our choice of Alcohol and his Caribbean style. You can tell he is a very hard worker and truly cares about the people he serves. When I get home by the campfire I will pass along his salute he taught me bringing a piece of his culture and style home
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded yesterday
Dear Coastal42406890213, Your comment is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Resort and make sure that you will enjoy the best services and facilities on your next visit. Cordially, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alina m wrote a review Apr 15
1 contribution1 helpful vote
The hotel overall needs a renovation. Rooms are old, towels, sheets were all old. Loungers are old and beach and pool towels are the most uninviting color of brown you can imagine. Housekeeping did do a nice job cleaning our room and our bar was restocked once over a period of 4 days. We upgraded to Diamond club while my parents did not and we couldn’t figure out what were our upgrades ?! You could not make a reservation at certain restaurants unless you asked your butler to do it for you… it was just simply inconvenient and confusing. No one could really explain that difference between diamond club and regular stay. Except there are nicer restaurants including a buffet closer to the beach and those are Diamond. However, other than the more beautiful scenery the food is exactly the same. Bland. Though lots of variety and we could always find something to eat just without any enthusiasm. If you’re a foodie, this is not a resort for you. We ate for sustenance and not pleasure. The hibachi restaurant was so hyped up we couldn’t wait to try it. The experience fell super short. If you’ve dined at a teppanyaki style restaurant you won’t be impressed. The highlight of our stay was the water park. It was fun for both kids, adults and little kids. Miraculously there was never too long of a line despite the resort being quite busy. And though two of the rides were being worked on, there were still 4 other ones to try and a wave pool. The entertainment at the pool was ok. My 8 year old had a blast at a foam party though and he also loved their magic show. Staff in general was overwhelmed and not pleasant. We speak Spanish and that didn’t make communication any nicer or easier… actually maybe worse. We started to take bets on who can get a servers attention or who can get a drink first. Overall we had a good experience here because we got to spend quality time together but we would not come back or recommend it to others. My recommendations would be to work on uplifting staff morale, creating a clear Diamond club upgrades, more hospitality and enthusiasm would go a long way to make up for older hotel and its average amenities.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Buffet service was best very early in the morning
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 3 days ago
Dear guest, First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We’re saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us. We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us. Kindest regards, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cassi R wrote a review Apr 15
1 contribution
This is the second time my husband and I have gone to the DR and the first time staying at this resort. The Royalton Splash is a top tier resort, with a staff that takes it from a great place to an amazing place. My family and I were Diamond Club and I highly recommend paying for Diamond Club for the many added amenities, especially the butler service. While I am sure there are many great butlers at the resort, we were blessed with having Edwin as a butler,and honestly he single-handedly turned a 4 star experience into a 5 star experience! The hibachi and the Under the Sea Restuarants were our favorite Ala carte options and the buffet at Royalton PC was our favorite buffet. The Diamond Club pool always had ample seating and the chair side drink service was top notch.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: If you can request Edwin as your butler, you should!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 3 days ago
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Cordially, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa M wrote a review Apr 13
1 contribution
+1
We had an amazing trip, we stayed at the Royalton splash from March 30-April 6 2024 (Diamond club ) and had full use of the Royalton punta Cana as well (we were so happy we did! ) Our butler Ronaldo was super helpful , and friendly! It was a family trip with 4 kids and it was a perfect spot for us. The buffet at splash was nothing to right home about be we ate at the other buffets at the royalton punta thankfully we had that option! The steakhouse and the zen restaurant was amazing ! (We were lucky enough to get a reservation twice at the zen ) We spent most of our time at the “other resort “ but also loved hanging out at the Diamond club pool ant splash annd the water park we also enjoyed lunch on the beach at the diamond club bar! If staying at the Royalton splash I’d definitely recommend being Diamond club !
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: We were always able to get shade at the Diamond club pool Other areas of the man pools you need...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 5 days ago
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Cordially, Royalton Splash Punta Cana Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danielle V wrote a review Apr 13
1 contribution1 helpful vote
I could say so much, but I’ll try and be concise. My 20 year old daughter and I stayed for. 4 nights at Royalton Splash and had the best time ever. Our room had a king bed (by reading closely all the ins and outs of our booking I knew we would have either a king or two doubles….you can request either, but there’s no guarantee, so we knew to expect that). Our room was clean, stocked and restocked each day. Yadira was stationed at our building and always asked if we needed anything. Note: We did NOT upgrade to Diamond Club. I tried when we got there because of so many peoples reviews, but Diamond Club was not available. Reception told me they would contact me if it became available. Two days into our stay we were contacted to inform us that Diamond Club was now available. I turned down the opportunity because everything was already perfect. We did not wait for even a minute to be seated in ANY of the restaurants including the ones available to us at the sister resort on the beach. Perhaps because it was just 2 of us and not a larger group. The food in the buffet is plentiful, tasty and full of variety. The ala carte are lovely and most of all the staff are friendly and do their best with English. The waterpark is super fun with 7 real quality slides. It was busy, but the lines moved very fast without compromising safety. This was a highlight for me as I am a big water park person who enjoyed (and survived) the iconic Action Park in the 80’s. The walk to the beach was 5 minutes (our building was on that side of the resort…if you’re closer to reception it’s probably closer to 12 minutes), but took us much longer because we kept stopping to interact with the ducks, ducklings, iguanas, herons, birds along the way. The tram car also runs continuously all day and into the evening if you don’t want to walk… that ride is like 2minutes. Beach was lovely, water sports available. Yes, people try to sell you stuff, just say no thanks if you don’t want anything. Drinks could be a bit stronger, but you can always ask for that. Entertainment was honestly average, but they try and that’s not why we were there anyway. Just so fun, we had the best time.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 5 days ago
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Cordially, Royalton Splash Punta Cana Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yousif g wrote a review Apr 12
3 contributions
+1
Hotel is a bit old so some parts are under renovations which wasn't advertised of course but nevertheless we had a great time. The people are great and the entertainment team was excellent. They always had fun activities to give the kids a great experience
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: No elevators for their 3 story buildings and the beach is at the attached resort Royalton punta...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Josue Espinal, Marketing at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded 5 days ago
Dear guest, Your review of Royalton Splash Punta Cana is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Splash Punta Cana and make sure that you will enjoy the best services and facilities on your next visit. Cordially, Royalton Splash Punta Cana Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$214 - $340 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Memories Splash
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
525
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ROYALTON SPLASH PUNTA CANA, AN AUTOGRAPH COLLECTION RESORT & CASINO $169 ($̶3̶0̶1̶) - Updated 2024 Prices & Resort (All-Inclusive) Reviews - Bavaro, Dominican Republic

Frequently Asked Questions about Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Which popular attractions are close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Nearby attractions include Arena Gorda Beach (0.7 miles), Spa Redeemer & Masajes (0.5 miles), and Sky Casino Punta Cana (0.2 miles).
What are some of the property amenities at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, parking is available to guests.
What are some restaurants close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Conveniently located restaurants include Toro, Dinner in the Sky Punta cana, and Ipanema.
Are there opportunities to exercise at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Royalton Splash Punta Cana, An Autograph Collection Resort & Casino have airport transportation?
Yes, Royalton Splash Punta Cana, An Autograph Collection Resort & Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Splash Punta Cana, An Autograph Collection Resort & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino?
The staff speaks multiple languages, including English, Spanish, and French.