whala!bavaro
Los Corales, El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
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About
#33 of 62 hotels in Bavaro
Location
4.2
Cleanliness
3.9
Service
4.0
Value
4.0
Located in front of the beach, whala!bavaro is the ideal place to enjoy the summer heat. Bavaro Beach is part of the Dominican Republic most exclusive coast resorts, thanks to its fine white sand bathed by the beautiful Caribbean Sea with crystal clear and emerald tone waters. Located in front of the beach, whala!bavaro is the ideal place to enjoy the summer heat. The hotel is located in an excellent location that offers a wide variety of sport and leisure activities.
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Property amenities
Pool
Free breakfast
Beach
Entertainment staff
Airport transportation
Full body massage
Baggage storage
Concierge
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Evening entertainment
Fishing
Taxi service
Massage
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
Location
Los Corales, El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
834Reviews94Q+A62Room tips
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Don't even know where to start with this one. I reserved 2 rooms with a king bed, and both got queen size beds (had a total of 6 rooms reserved 4 were ok). In one of the rooms, the AC did not work and had to change rooms at 1 AM. The food at the buffet was usually just warm, not hot, and it was nothing spectacular. The beer was good, but mixed drinks were watered down brands no one recognizes. Had to get in line to check in and again when it was time to get the key (BTW, you only get one key per room). The shower water is kind of salty, but that was only when there was water. The people who work there are hospitable and friendly. Almost forgot it is street parking, not the hotel's parking lot. We still had a good time despite all of this. Love the DR just not this place.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 5 days ago
Dear Guest, Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review. Cleanliness is one of the most important aspects of our hotel. We always strive to ensure that our guests have a comfortable stay in a spotless room. We apologise that you did not receive this impression. In the unusual circumstances of finding a discrepancy in our services, we would urge a guest to advise our team who will correct it immediately. Also, we are very sorry that the service and attention in general has not been to your liking, considering that our staff is usually highlighted by their predisposition and professionalism. We shall use your constructive critique and ideas to help us reach our goal of providing our guests with a memorable experience. Once again, we offer you a sincere apology for the inconvenience you experienced, we hope you had a safe trip back home. Best regards, Julissa Gonzalez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pictures of the rooms looking over the beach were what we fancied. I found lots to do so my husband had something to keep him busy. The ocean view room, was perfect, with the terrace doors open you could hear the sea, the colours used are zingy and bright and the shower facilities worked well. The hotel is spotless, staff are forever cleaning. The food was varied and you have a couple of different restaurants, paying more at the sushi restaurant. ( well worth it ) Fabulous beach, with snorkelling and boat trips, the marine life is amazing. Most staff are obliging and genuinely friendly, taking time to chat if you look like you’re waiting around at any point. Whether you just want to chill out by the pool, or relax on the beach, this is a lovely place to do it. I can only praise this hotel. It was all it promised.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 2 weeks ago
Dear Amanda, We greatly appreciate for sharing your experience. We are satisfied to attend that you had a fantastic stay and enjoyed the friendly and courteous service from our accommodating staff. At WHALA, our employees are our main asset and the heart of our company. Their commitment and passion are the keys to the success of our customer service, which seeks above all excellence, proximity, and innovation. Your feedback is very important for us, rest assured that we will put the focus on each of the improvable aspects identified by you, we will continue to make incredible efforts in order to achieve your full satisfaction, which is our main goal. Thank you for helping us identify those points that can be improved that make us grow as a company. We will be waiting for you with open arms. Best regards, Johanna Villaman
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was fantastic….. some of the reports on here are a little misleading, so I think as in life, everyone sees things differently and someone’s nice is another’s nasty ? We had a great flight from London, didn’t feel as long as it was. Greeted with a cold drink and soon in our room. The main buffet was served three times a day, plenty on offer, there’s also the chance to eat at the sushi restaurant, snacks on the beach, I mean you will not be hungry. Beach is beautiful, you have views from all over the hotel and they had plenty of chairs, loungers and shades. Holidays have been no go for three years, so we went out of our comfort zone and further afield than usual. So glad we did, this was a big deal for us and it turned out to be something special. I am now totally spoilt into being able to walk right onto the beach from the hotel, what a princess !…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 2 weeks ago
Dear Guest, We want to thank you very much for take the time to share your positive feedback with the members of Tripadvisor. I was delighted to read your review and to learn that you enjoyed your time with us. It is totally gratifying for us to receive your warm words of gratitude for our services during your stay and for having served you as you deserve it, knowing that with our treatment we are able to create such positive experiences. We look forward to seeing you soon. Kind regards, Jhoanna Villaman
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was disgusted, i didnt expect never to stay in hotel like this. Staff dont speak english just little bit… conditions from room was -0 . Whem i took shower was with salt 😫 was so dirty in room and bathroom even to say terrible. Towels they change just 3 times per week … shower gel and shampoo was in dispenser… for example if we went to bar or restaurant all the time its finish whisky, cola… cola was disgusting like i bought the most cheap from shop and sweet .. coffee was like water with little bit coffee i cant drink… food was terrible on the morning waa eggs … but for example with corn . Ham and cheese when i try i want to 🤮 every day on 12 and on the evening was the same food.. rice chicken and fish we was forced to go to restaurant to pay because if not i gonna stay there hungry… im not was never in my life in hotel like this disgusted .. and conditions like this i dont have idea how can be 4 stars for this hotel but dont go there !!!! Its terrible if i have option to change hotel i change in first day .…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Dont go there ! Terrible hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 2 weeks ago
Dear guest, It saddens us that we haven't pleased you during your experience on the property, we would like to thank you for sending us your feedback. On the other hand, we would like to apologize concerning the service received. We will pass on your comments to the department manager to enable us to guarantee a splendid service from each and every staff member. We lay high value on the client orientation of our employees because we do understand that this is a prime factor in achieving maximum client satisfaction. We know that we can only maintain our excellent standards by constant dialogue with our valued guests. We are very sorry for the inconvenience caused. Please rest assured that we have taken your concerns seriously and we hope that you will allow us another opportunity at one of our hotels in the future. Best Regards, Johanna Villaman
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was as expected when we got there. Impressive views, good facilities in the room and throughout the hotel. Good Wi-Fi for the area. Noticeably clean, we especially enjoyed the sky bar, what a great idea. There was a good atmosphere, with other guests and staff being friendly. This is a good hotel for a fair price in a multi use location.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 4 weeks ago
Dear Guest It is apleasure and such an honor for me to read how much you enjoyed our resort. We can't be any happier. We thank you very much for your wonderful comments. I'm so proud and pleased to know that we have impressed you so positively, that is why strive every day, so thank you for letting us know that we have achieved our goal. Hopefully, this was just the first of many other future visits to our Paradise. We will be working on an even more amazing next experience. Receive warm greetings! Julissa Gonzalez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for 4 nights. 3 meals and drinks included. Food was average, perhaps less than average. I only really liked the breakfast. Alcoholic drinks were not the best. Unknown Alcohol. Your best bet is to get drinks from Skybar locatedon the 5th floor. 5th floor has the best pool. If you're looking for an economic place to stay, then this is it! Rooms and views are nice!
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded 5 weeks ago
Dear guest First of all, we appreciate the time you have spent to share with us your experience and comments which help us improve our services. We are very sorry to hear that despite all our efforts to please and satisfy you since your arrival, we have not succeeded. Actually, all our staff makes a great effort for the author each one of our guests as much as possible, that is why I am very saddened in spite of this we have not achieved it. I am surprised by each of these points that you mention which contradict our concept and the optimal service we offer for which we are well recognized worldwide. However, I guarantee that we will take the necessary measures to improve each of them, since we understand there is always a place to improve. Thank you once again for the opportunity you gave us to attend . Best Regards Julissa Gonzalez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came to the Dominican Republic in August stayed at the Whala Bavaro, Nice big complex and was right on the beach and suited us. The staff was friendly and our room was comfortable and clean. Ok Wi-Fi and t v with crazy channels. Breakfast had a great choice, ate more fresh fruit in two weeks than a year at home. All inclusive works out a good deal even if some of the food is repeated. There’s a number of pools to choose from, we wanted to relax, so opted for the beautiful beach everyday. Got a bit noisy at night, nothing we worried about. Didn’t venture out much, the complex had anything we needed. Worth the long flight.
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Date of stay: August 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded Apr 25, 2023
Dear Guest It is apleasure and such an honor for me to read how much you enjoyed our resort. We can't be any happier. We thank you very much for your wonderful comments. I'm so proud and pleased to know that we have impressed you so positively, that is why strive every day, so thank you for letting us know that we have achieved our goal. Hopefully, this was just the first of many other future visits to our Paradise. We will be working on an even more amazing next experience. Receive warm greetings! Julissa Gonzalez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I would recommend this property. And would go back if price good. But think I would not go in April. It was way too HOT. And I like hot. I would upgrade to Ocean View Bldg 1 which we did (extra $30 day) View amazing. And elevator. Room much bigger. So it was totally worth it. Food okay..nothing special. Small resort so not alot of lines. Not impressed with Security. They look like they are 12 and couldn't stop any problems. Lady with sons & their families from Vancouver, son 21 went to hotel store just outside resort lobby for snacks. Taken by motorcycle with knife to 3 different Bank machines total over $1000 taken out. He was taken back to resort he escaped when they threatened to go to his mother's room. Police called and they were moved to different rooms. It is like10 car lengths from Bldg One down street to rest of resort. Cars parked on sidewalk so u hv to walk on street. No other place in bldg One to eat..or drink beers...other than bar snack bar.. pizza hot dogs hamburgers & fries. But they close around 6. So u hv no choice but to leave and walk down busy street to go to resort to eat. Not safe!! FYI locals are allowed to use all pools. We met several young people who lived down street swimming at pool. Pools on smaller side. We took shuttle to Nicole Boutique. U book on line. WIFI was good. TV was not!!! We had someone come 4 times. TV would work for 15 minutes and stop. Other people complained about problem as well. Bring something to do in room.…
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Pay the extra for Ocean View. Be alert and cautious when walking in area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded Apr 17, 2023
Dear guest Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your experience. Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home. Thank you for describing the incredible service and charisma of our entire team, especially Waldin and Franklin. On the other hand, we want to thank you for bringing to our attention the area where we were unable to exceed your expectations. We know that there are always areas of opportunity to improve our services, and your comments play a very important role in this continuous process. I guarantee that we will do everything in our power so that from this very moment, changes arise in these points and that our guests can see improvement immediately. It would be very nice to have again the possibility to welcome you back. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is less than a 1 star. To start with it has “5” pools which are smaller than most people’s backyard pool and we’re dirty, the hotel is right on the street I heard motorcycles driving by day and night. The toilet did not flush but overflowed every time u tried to flush, the room had only sheer curtains, so the building next door that was twelve feet away could see in my room. There were no blankets on the bed, only a sheet. And the extra blanket in the closet was twin size for a big size bed. The one guy at front desk was very rude. The food was not good. To make a long story short we only stayed here two nights before moving to another hotel. I’m not a complaining person, I go to Cuba all the time and have never been at a resort that bad in Cuba. Expected a lot more from Punta cana…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do not go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded Apr 17, 2023
Dear Guest. Greeting from whala, I would like to apologize on behalf of the entire team if we did not impress you during your valuable vacation. We want guests to enjoy their stay at our Whala! Bavaro, so your report of an unpleasant experience is a serious concern to us. We are committed to offer the best of service with great products and we would like you to know that your experience is definitely not reflective of the high standards we usually strive for and pride ourselves with. We will be looking into the concerns you have expressed in regards to our level of customer service immediately. Once again, please accept our apologies for the unsatisfactory experience you had onsite. Also, our staff works with a friendly smile and to the utmost best of their dispositions, within a fun and friendly atmosphere and are always attentive to serving guests throughout the day. We have discussed your comments with all staff members including our management team and would like to take this opportunity to thank-you for highlighting certain points you were unhappy about. We hope to have the opportunity to welcome you back in our property, to improve the impression you have of our Hotel, please feel free to contact us directly in the hotel in order to assist you with the arraignments of your accommodations. Our must sincerely apologies for all the inconveniences mentioned. Sincerely, Julissa Gonzalez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whala!Bavaro ---- March 22, 2023, last minute booking through Expedia which gave us the option of booking a room for 2 pp including breakfast for $119USD per night, or if you need to include lunch and dinner it's an additional cost of $41 per night! It is worth it! First try booking directly with the hotel to compare pricing. About this hotel, this is a more cozy type of family friendly hotel/resort. If you are into eating Spanish and spicy food and on a budget this is the place to book your vacation.. In addition to Dominican traditional Caribbean food, there were native fruits and vegetables such as papaya, mango, pineapple, guava, sweet potato, cassava (yuca), squash and corn. An abundance of sweet plantains, codfish, chicken, and paella included in the buffet and drinks. It was good to have a variety of island food every day. A Mexican and Italian night was also offered. Everything, including the typical breakfast menu, was delicious. Aside from the main buffet, heading towards the beach area, there was a fast food eatery which offered burgers and fries. Despite the limited number of options, there are still a lot to choose from. At the end of our vacation someone mentioned there was an a la carte restaurant hidden on the other side of the hotel. We missed out on this one. Oh well. They had a nice spread on the dessert table that was small but satisfying. It was nice to see Chef Rene who came around to greet you and see if you were enjoying the cuisine. Outstanding food and service. Everyone, especially the servicers, was warm and friendly. They had 3 bars in the area and our best one to hang out was the SkyBar with the infinity pool and breathtaking views. The SkyBar was a rooftop setting. Drinks were an additional charge but it was premium liquor and Edwin who works the bar was outstanding! Shout out to Edwin - Amazing!!! went beyond to make our stay memorable. The room we were in are small, but nicely clean and the beds are ok- 1 pillow were half the size of one, lol. There was a certain charm to the room. It is time for the bathroom to be fully renovated. Their toilet was an old one from the 60's that kept breaking down. To flush it, I had to pull up the pump - in the tank - which was a bit annoying. Note, the water there is not sweet, they supply you daily with bottled water so you can brush your teeth. This room featured a terrace overlooking a small pool with beautiful surrounding views of the palm trees and restaurant. The room came with a safe but at an additional charge per night. The hotel has 4 pools with a small beach area in walking distance. This is a three star hotel/resort. From the hotel there were small gift shops, a beauty salon and a marketplace. They had nightly entertainment after dinner everyday we were there which was nice. Shout out to the beautiful Mona and her entertainment partner. Security was top notched. I felt safe there. I recommend the Saona Island all day excursion. We had a blast that day. Beautiful breathtaking scenery on board a catamaran. At this time there were no star fish to see but the turquoise waters were warm and beautiful. The party boat ride was outstanding. Thank you Mama Linda for the tour. The hotel provides a free shuttle service to the Blue Mall - for high end shoppers. Other options are to take an uber for $20USD roundtrip to the San Juan Mall - best value for your money - shopping at Jumbo. Note that you should negotiate your cab ride when you are visiting here or anywhere else in Punta Cana. What a terrific time at the Whala Bavaro Hotel in Punta Cana! My sister E. and I had a wonderful time. Thank you to Chef Rene, Elvis, Edwin (Papito), Brenan, Mona, Bueno, service desk personnel, housekeeping and a big applause to ALL the servicers there. We will recommend Whala Bavaro and we will visit again! …
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Date of stay: March 2023
Value
Location
Service
Room Tip: always negotiate your cab fare to any destination.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest service, Atención al huésped/Recepción at whala!bavaro
Responded Apr 7, 2023
Dear Guest It is apleasure and such an honor for me to read how much you enjoyed our resort. We can't be any happier. We thank you very much for your wonderful comments. I'm so proud and pleased to know that we have impressed you so positively, that is why strive every day, so thank you for letting us know that we have achieved our goal. Hopefully, this was just the first of many other future visits to our Paradise. We will be working on an even more amazing next experience. Receive warm greetings! Julissa Gonzalez
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$79 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alisios bavaro beach hotel, hotel alisios bavaro beach
FORMERLY KNOWN AS
Alisios Bavaro Beach Hotel
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
263
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Claim Your ListingWHALA!BAVARO $73 ($̶3̶5̶4̶) - Updated 2023 Prices & Resort Reviews - Dominican Republic
Frequently Asked Questions about whala!bavaro
Which popular attractions are close to whala!bavaro?
Nearby attractions include Bavaro Beach (1.9 miles), Escapology (4.5 miles), and Vivaldi Cigars (4.4 miles).
What are some of the property amenities at whala!bavaro?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at whala!bavaro?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at whala!bavaro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to whala!bavaro?
Conveniently located restaurants include Montserrat Manor Restaurant, The Greek Resort 24 Hour Beachfront Restaurant, and Chic Cabaret & Restaurant Punta Cana.
Are there opportunities to exercise at whala!bavaro?
Yes, guests have access to a pool during their stay.
Does whala!bavaro have airport transportation?
Yes, whala!bavaro offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at whala!bavaro?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.