We were expecting a good hotel but not expecting a big, luxury all bells and whistles hotel as the price was very good, especially considering the area and beach location, but it's definitely a good hotel with good rooms and nice swimming pools...

...We liked this hotel mainly because of the location and we went on the beach every single day...

...Great location overlooking the beach...

...Although the location is close to restaurants and shops, being an older couple, we decided it was safer to just stay put...

...Location is right on the beach, with the roof terrace having perfect views of the ocean...

Sunny, sandy right on the beach, the location of this hotel was just what I’d booked...

...I’m easily pleased, but my wife can be picky, however we both agreed that we would recommend this location and hotel...

...Loved the infinity pool on the roof and the bar and restaurant up there...

...Good cheap and cheerful holiday...

...There are no blankets in the room and just 2 bath towels...

...Simple, nicely decorated and clean and in the right place...

...But the incessant loud music not only blasting from the bars and resort but also the restaurant next door for 12 hrs a day did not do much for a peaceful holiday... The chickens and roosters hopping around the beach only added to what I can only call, this rather rustic resort...

...One very small criticism would be that at the only bar in operation when we were there the music was too loud early evening when we wanted a pre-dinner drink & a catch up on the day!...

...Spacious, bright rooms floor to ceiling patio windows...

...Our room was clean, big tv, extremely comfortable bed and modern shower room...

...Clean, bright and simple, the room and bathroom were fit for purpose...

...Rooms were simple with comfy bed and pillows and extra blankets...

...The room was light, clean and easy on the eye, the view from our balcony was stunning, wall to wall turquoise sea...

...And the pillows were quite high and hard butt he room attendants changed them for us for nice soft ones...

We were expecting a good hotel but not expecting a big, luxury all bells and whistles hotel as the price was very good, especially considering the area and beach location, but it's definitely a good hotel with good rooms and nice swimming pools...

...They have different levels of rooms with some overlooking the beach and some in the more modern part so be aware of that when booking. We stayed in one of the best rooms with amazing views and we though it was worth it!...

Just stayed here 8/3-8/5 in room 1406... The TV wouldn’t turn on, the digital key was finicky and on and off worked, the phone in the room didn’t work to call front desk so we had to walk back and forth numerous times, the bed is all splintered... There are no blankets in the room and just 2 bath towels... I do not recommend this hotel as there are just too many areas that need improvement...

I booked the hotel through an online travel agency because I was looking for offers in the Punta Cana area and this hotel appeared in the search... The check-in process was cumbersome, I arrived at 4:30 pm and my room was ready until almost 5 pm even though the check-in time is 3 pm... The floor in the room was still wet from being recently moped and there was no electricity, we were not told anything during check-in time so it was very disappointing to get to our room and have no electricity...

...Half the rooms didn't even have electricity...

...Staff dont speak english just little bit… conditions from room was -0 . Whem i took shower was with salt 😫 was so dirty in room and bathroom even to say terrible...

...I reserved 2 rooms with a king bed, and both got queen size beds (had a total of 6 rooms reserved 4 were ok). In one of the rooms, the AC did not work and had to change rooms at 1 AM... Had to get in line to check in and again when it was time to get the key (BTW, you only get one key per room)...

...To make a long story short we only stayed here two nights before moving to another hotel...

...If you're looking for an economic place to stay, then this is it!...

The air conditioning didn't work in our room and couldn't be fixed so we were upgraded to an Ocean view room which was great!...

...The bed was uncomfortable.. there was no night life and the only restaurant available with the all inclusive was not even open so you had no option but to eat at the buffet or pay extra for the sky bar...

...But the front desk staff - Waldron and Franklin were most helpful and efficient in moving us into another room the next day. It was an upgraded room in the building right on the beach with the best views ever...

...It was my first time to the Dominican and as a treat We had upgraded our room to oceanfront. The upgrade was $800 for the 2 weeks only to find out it would only cost $20 a night negotiated at the front desk...

Paid £2500 to stay here in December, our flight was cancelled the day before we should travel so we were unable to make it to our destination. The hotel are refusing to refund us for the accommodation and will not answer emails...

To start with the receptionist was very unfriendly on our first day the 3rd November on arrival and just pointed in a general direction as to where our room was, the rest of the 9 days the other staff were fine... If you do stay here it is advisable to get a sea view room as the bar shuts at 11pm so we went back to our balcony and had a few night caps there instead... On a positive note, we had an issue with our room and the manager moved us straight away, also Raul the barman was a very nice happy man...

...Spacious, bright rooms floor to ceiling patio windows...

...The cleanliness was remarkable throughout the hotel all public washrooms, rooms, eating areas etc. Rooms were simple with comfy bed and pillows and extra blankets...

...The room was light, clean and easy on the eye, the view from our balcony was stunning, wall to wall turquoise sea...

The rooms had motel-style access to the doors...

...Bed was huge queen size... But no free all inclusive drinks at this pool as it was to encourage you to buy the cocktails... Good cheap and cheerful holiday...

We were expecting a good hotel but not expecting a big, luxury all bells and whistles hotel as the price was very good, especially considering the area and beach location, but it's definitely a good hotel with good rooms and nice swimming pools... Good choice for those looking to enjoy Bavaro beach on a certain budget...

...The bathroom is in dire shape as rusting ceiling, bathroom fixtures need repair... The sky pool is very beautiful but drinks up there are not included in the all inclusive... Once the restaurant closes you can’t even get a soda as the bar only has alcohol and not good drinks at all...

...We stayed in one of the best rooms with amazing views and we though it was worth it!...

...All good here and a better price than many of the other big chain hotels around from what I saw...

...Great beach side hotel at a good price...

Worst hotel I’ve ever stayed. Brown shower and tap water... US$20 for a beach towel that we had to wait 3 days for... Food disgusting and raw - ended up going out to a restaurant at a huge cost which was not envisaged, alcohol dire and not palatable... My first and last time doing all inclusive, had saved up for 3 years for this holiday and am gutted... Also don’t book with Loveholidays as no rep and left to get on with things alone 😡...

I booked the hotel through an online travel agency because I was looking for offers in the Punta Cana area and this hotel appeared in the search... The buffet dinner was disappointing, with very few options and the quality of the food was not good...

...A cash deposit was required for towels for the filthy beach. The buffet did not look edible so we didn't eat...

...But better speak Spanish, even the staff have some difficulty... Spend the extra money for different resort...

The hotel was disgusted, i didnt expect never to stay in hotel like this... Towels they change just 3 times per week … shower gel and shampoo was in dispenser… for example if we went to bar or restaurant all the time its finish whisky, cola… cola was disgusting like i bought the most cheap from shop and sweet .. coffee was like water with little bit coffee i cant drink… food was terrible on the morning waa eggs … but for example with corn ... Ham and cheese when i try i want to 🤮 every day on 12 and on the evening was the same food.. rice chicken and fish we was forced to go to restaurant to pay because if not i gonna stay there hungry… im not was never in my life in hotel like this disgusted .. and conditions like this i dont have idea how can be 4 stars for this hotel but dont go there !!!!...

...To start with it has “5” pools which are smaller than most people’s backyard pool and we’re dirty, the hotel is right on the street I heard motorcycles driving by day and night... To make a long story short we only stayed here two nights before moving to another hotel...

...If you're looking for an economic place to stay, then this is it!...

...The rooftop bar was not included in this "all inclusive" package... Overall, I would not return to this resort and would not recommend it to anyone!...

...Dear traveller, Mediocre reception and overall mediocre customer service. Less than mediocre food and soft drinks... Mediocre food areas to the nth degree... Do yourself a favor, don't even think about reserving this place for...ANYTHING...

...Their beverages (sodas) tasted of salt water also the water from the sink. The bed was uncomfortable.. there was no night life and the only restaurant available with the all inclusive was not even open so you had no option but to eat at the buffet or pay extra for the sky bar... They nickel and dimed you with extra charges for the beds at the pool etc... Parking was extremely limited on a very narrow dirt road.. this is definitely more of a 2 star hotel with the motel feel.. do not recommend...

...The upgrade was $800 for the 2 weeks only to find out it would only cost $20 a night negotiated at the front desk... When I did eat there, it resulted in becoming ill each time... Unfortunately, unbudgeted money was then spent eating out daily... We spoke to repeat customers and they were disappointed in the quality this time around, and they too will not be returning I recommend local restaurants TOC, Kats Corner and Citrus I will be requesting a refund for the upgrade... This is definitely false advertising stating this is 3.5 to 4 stars Book elsewhere!...

Paid £2500 to stay here in December, our flight was cancelled the day before we should travel so we were unable to make it to our destination. The hotel are refusing to refund us for the accommodation and will not answer emails...

...There is an a la carte restaurant option as well...

...Clean, bright and simple, the room and bathroom were fit for purpose...

...Plenty of soap and shower gel Nice fluffy clean towels... Beach was always kept clean... Workers always cleaning the sea weed which washed up on the sand...

...Bottled water is easy to get hold of...

...The hotel has various swimming pools throughout the complex and the whole place was always clean...

...Room was good and quiet during the night. Pools all looked clean and well maintained as did the garden areas...

...Simple, nicely decorated and clean and in the right place...

...There are no blankets in the room and just 2 bath towels. No wash cloths or hand towels... The pool behind the a la crate restaurant is the largest and nicest pool...

...Brown shower and tap water... No loo roll, toiletries, clean towels, bottled water or sanitary bin emptying for 2 days despite leaving a daily tip...

...The photos were very appealing, friendly, clean, and pretty, reviews were either a hit or miss, good or bad nothing in between so I decided to give it a try...

...2 miniscule bath soaps, no more toiletries provided (we always pack just in case)...

...most staff were really nice, friendly, good with doing the mundane cleaning jobs and questions us guests have...

...The beach is lovely, and we were grateful the invasive piles of seaweed were being constantly cleared away...

...Our room was fine, A/C ( a bit noisy ) big bed all very clean and comfortable...

...We found a lot of the 'customer facing' staff were quite miserable particularly Genesis the barmaid never smiled for us, but the 'non' customer facing staff were great, like the Security, the cleaners and the maintenance people...

...Bavaro beach can get seaweed in the shoreline, but they do an amazing job clearing it out daily...

...Very comfortable bed, nice and clean and having the beach right outside was a game changer, we loved that...

...Our room was clean, big tv, extremely comfortable bed and modern shower room. The grounds, pool and communal areas were clean and tidy...

...First time in the Dominican Republic for us and after quite a journey, so happy to get organised in our room. Clean, bright and simple, the room and bathroom were fit for purpose...

The cleanliness was remarkable throughout the hotel all public washrooms, rooms, eating areas etc...

...The room was light, clean and easy on the eye, the view from our balcony was stunning, wall to wall turquoise sea...

...With good air con and fan... And the pillows were quite high and hard butt he room attendants changed them for us for nice soft ones... Plenty of soap and shower gel Nice fluffy clean towels... Ranging from eggs made to order, porridge fresh fruit, yogurts, hot and cold buffets & variety of bread rolls, coffee and tea and juice which is more like a squash drink... Workers always cleaning the sea weed which washed up on the sand... But no free all inclusive drinks at this pool as it was to encourage you to buy the cocktails...

...The staff do their best but have quite a laid back approach, so service can take a while, but they are nice people and do try to speak English... Bottled water is easy to get hold of...

Just stayed here 8/3-8/5 in room 1406... Hotel staff just shake their head when you complain... The staff here mostly only speaks Spanish and there are many English speaking guests...

...The hotel staff looked after us well. Barmen good at remembering drinks we liked and food all fresh... Reception people speak English but not all the staff do but we made ourselves understood when we needed...

I booked the hotel through an online travel agency because I was looking for offers in the Punta Cana area and this hotel appeared in the search... The check-in process was cumbersome, I arrived at 4:30 pm and my room was ready until almost 5 pm even though the check-in time is 3 pm... Electricity was restored about an hour later and we were able to change and head over to the beach area, it was nice if it wasn't because it rained it would have been beautiful... The one thing that was great was the evening entertainment, they have this theater area by the pool and had a very nice show and kept all the guests entertained, well done and organized...

...I reserved 2 rooms with a king bed, and both got queen size beds (had a total of 6 rooms reserved 4 were ok)... Had to get in line to check in and again when it was time to get the key (BTW, you only get one key per room)...

...The one guy at front desk was very rude...

The evening snack bar staff is very rude...

...The water in the shower and bathroom sink was salty so had to use bottled water to brush your teeth. They don't automatically replenish the bottled water...you always have to request it...

...Dear traveller, Mediocre reception and overall mediocre customer service... One night, cold food delivered to most of our group at à-la-carte restaurant (Waiter had food resent to kitchen to have reheated)... 2 miniscule bath soaps, no more toiletries provided (we always pack just in case)...

...Asked for the rooms to be close when booking and pleased to find we were three doors down... most staff were really nice, friendly, good with doing the mundane cleaning jobs and questions us guests have...

When we arrived the front desk took nearly an hour to find our reservation and after which they were not informative about the property...

...But the front desk staff - Waldron and Franklin were most helpful and efficient in moving us into another room the next day... We were so grateful, and this move completely changed our whole vacation for the better... There were plenty of security guards surrounding the resort, all of whom were diligent and friendly... The staff at this resort work extremely hard and are anxious to please...

...It was my first time to the Dominican and as a treat We had upgraded our room to oceanfront. The upgrade was $800 for the 2 weeks only to find out it would only cost $20 a night negotiated at the front desk... We asked 4 times over the next couple of days to disconnect the light only to be declined each time... We spoke to repeat customers and they were disappointed in the quality this time around, and they too will not be returning I recommend local restaurants TOC, Kats Corner and Citrus I will be requesting a refund for the upgrade...

...Our room was fine, A/C ( a bit noisy ) big bed all very clean and comfortable. Food was distinctly hotel style and the service was relaxed, which suited us being on holiday, my big no no is being rushed...

...The hotel are refusing to refund us for the accommodation and will not answer emails...

To start with the receptionist was very unfriendly on our first day the 3rd November on arrival and just pointed in a general direction as to where our room was, the rest of the 9 days the other staff were fine. We found a lot of the 'customer facing' staff were quite miserable particularly Genesis the barmaid never smiled for us, but the 'non' customer facing staff were great, like the Security, the cleaners and the maintenance people... On a positive note, we had an issue with our room and the manager moved us straight away, also Raul the barman was a very nice happy man...

...The staff are mostly Spanish speaking - and all the staff that I interacted with were amazing friendly and welcoming... Bavaro beach can get seaweed in the shoreline, but they do an amazing job clearing it out daily...

...The things that stuck out for us was ; The warm welcome to the hotel The most gorgeous beach we’ve been to Hotel felt safe with the security, visual whenever we were at reception... We always prefer a hotel on, or near as, to the beach and this delivered.... The staff were so good, we had a minor leak in our bathroom which was fixed in good time...

...The food was good, and the staff was friendly. At the beach (in the hotel area) it was a little annoying to have someone offering something to you every 5 minutes...

...With good air con and fan. Bed was huge queen size... Plenty of soap and shower gel Nice fluffy clean towels... Ranging from eggs made to order, porridge fresh fruit, yogurts, hot and cold buffets & variety of bread rolls, coffee and tea and juice which is more like a squash drink... Lunch & dinner :variety of meats and fish daily... With pasta, salads always plenty of fresh cream gâteaux style cakes and smaller cakes and different flavour ice creams and fruits... Beach was always kept clean... But of course the best was the infinity pool on the roof... But no free all inclusive drinks at this pool as it was to encourage you to buy the cocktails...

We were expecting a good hotel but not expecting a big, luxury all bells and whistles hotel as the price was very good, especially considering the area and beach location, but it's definitely a good hotel with good rooms and nice swimming pools... I was already aware that the water in the bathroom was going to be salty and not the regular water we are used to, so no problem as that's just part of the way things work there... Bottled water is easy to get hold of... Loved the infinity pool on the roof and the bar and restaurant up there...

...We liked this hotel mainly because of the location and we went on the beach every single day. Sunbathing, walking, people watching or just reading with a cool drink... Simple, nicely decorated and clean and in the right place... Food good and staff all nice... They have different levels of rooms with some overlooking the beach and some in the more modern part so be aware of that when booking... We stayed in one of the best rooms with amazing views and we though it was worth it!...

...Had never been to this area before but the beach was great and the people were friendly with us and we never felt scared or uncomfortable. The hotel staff looked after us well... Barmen good at remembering drinks we liked and food all fresh... The hotel has various swimming pools throughout the complex and the whole place was always clean... Beds comfy although pillow not the best in my opinion... Great beach side hotel at a good price...

Just stayed here 8/3-8/5 in room 1406... The TV wouldn’t turn on, the digital key was finicky and on and off worked, the phone in the room didn’t work to call front desk so we had to walk back and forth numerous times, the bed is all splintered... The sky pool is very beautiful but drinks up there are not included in the all inclusive... The pool behind the a la crate restaurant is the largest and nicest pool...

...Brown shower and tap water. US$20 for a beach towel that we had to wait 3 days for... No loo roll, toiletries, clean towels, bottled water or sanitary bin emptying for 2 days despite leaving a daily tip...

...The photos were very appealing, friendly, clean, and pretty, reviews were either a hit or miss, good or bad nothing in between so I decided to give it a try... The one thing that was great was the evening entertainment, they have this theater area by the pool and had a very nice show and kept all the guests entertained, well done and organized...

...Towels they change just 3 times per week … shower gel and shampoo was in dispenser… for example if we went to bar or restaurant all the time its finish whisky, cola… cola was disgusting like i bought the most cheap from shop and sweet .. coffee was like water with little bit coffee i cant drink… food was terrible on the morning waa eggs … but for example with corn ... Its terrible if i have option to change hotel i change in first day ...

...I reserved 2 rooms with a king bed, and both got queen size beds (had a total of 6 rooms reserved 4 were ok)... The shower water is kind of salty, but that was only when there was water...

...To start with it has “5” pools which are smaller than most people’s backyard pool and we’re dirty, the hotel is right on the street I heard motorcycles driving by day and night... And the extra blanket in the closet was twin size for a big size bed...

...The rooftop bar was not included in this "all inclusive" package. The water in the shower and bathroom sink was salty so had to use bottled water to brush your teeth... They don't automatically replenish the bottled water...you always have to request it...

...But the front desk staff - Waldron and Franklin were most helpful and efficient in moving us into another room the next day. It was an upgraded room in the building right on the beach with the best views ever... Although the location is close to restaurants and shops, being an older couple, we decided it was safer to just stay put... The stretch classes and dancercise on the beach were fun... The beach is lovely, and we were grateful the invasive piles of seaweed were being constantly cleared away...

...It was my first time to the Dominican and as a treat We had upgraded our room to oceanfront. The upgrade was $800 for the 2 weeks only to find out it would only cost $20 a night negotiated at the front desk... It said with the upgrade we would get access to the sky bar, assuming that was inclusive of drinks...

...Our room was fine, A/C ( a bit noisy ) big bed all very clean and comfortable. Food was distinctly hotel style and the service was relaxed, which suited us being on holiday, my big no no is being rushed... The beaches are fantastic and we often walked for hours, slowly on the edge of the water, felt like another world...

...If you do stay here it is advisable to get a sea view room as the bar shuts at 11pm so we went back to our balcony and had a few night caps there instead...

...Sunny, sandy right on the beach, the location of this hotel was just what I’d booked. First time in the Dominican Republic for us and after quite a journey, so happy to get organised in our room... Clean, bright and simple, the room and bathroom were fit for purpose... The staff don’t rush, but are friendly and easily found if needed... The freshly baked breads at breakfast were delicious... We spent some time on the top platform, it looks right over onto the ocean and you have a handy bar and dip pool when it gets too hot...

...Stayed here for two weeks and really had a great time... Our room was a little walk from the main reception but was all great... Very comfortable bed, nice and clean and having the beach right outside was a game changer, we loved that... The views from most of the public areas are so beautiful and the sunset from the roof bar was incredible...

...On arrival the greeting was friendly and the hospitality was good the entire holiday. The room was light, clean and easy on the eye, the view from our balcony was stunning, wall to wall turquoise sea... The hotel has used the roof space for a bar and eating area, so clever as you get the odd cool breeze later on, it’s romantic for dinner and drinks and the views are never ending... My wife and I enjoyed the whole dining experience, the buffets were always appealing and the sushi restaurant was extra, but well worth it... I’m easily pleased, but my wife can be picky, however we both agreed that we would recommend this location and hotel...

...The things that stuck out for us was ; The warm welcome to the hotel The most gorgeous beach we’ve been to Hotel felt safe with the security, visual whenever we were at reception... We always prefer a hotel on, or near as, to the beach and this delivered.... The staff were so good, we had a minor leak in our bathroom which was fixed in good time...

The rooms had motel-style access to the doors... The food was good, and the staff was friendly... At the beach (in the hotel area) it was a little annoying to have someone offering something to you every 5 minutes...