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Bavaro, Punta Cana 23000 Dominican Republic
27 people are viewing this hotel
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$156
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Free cancellation until 07/10/22
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Traveler (9424)
Pool & Beach (2229)
Room & Suite (1193)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 03/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Caribe Deluxe Princess
Updated 03/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 59 hotels in Bavaro
Location
4.4
Cleanliness
4.0
Service
4.1
Value
4.0
Travelers' Choice
GreenLeaders Gold level
Situated on one of the most beautiful beaches of the Dominican Republic, the famous Higuey beach, and in an area where the beauty of the countryside and the delightful crystalline water, combined with fine and delicate sand, leave visitors with a strong feeling of pleasure and an exceptional sensation of relaxation and peace. Feelings which reveal never-ending possibilities as we stay in one of the marvellous Royal Suites, or allow ourselves to be seduced by the charming Honeymoon Suites, all of which include all conveniences.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bowling
Canoeing
Diving
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Pedicure
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family Resort
Languages Spoken
English, French, Russian, Spanish and 1 more
7106Reviews948Q+A100Room tips
Traveler rating
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Most Recent
Mégane P wrote a review Jun 2022
2 contributions
good service and excellent people, beautiful room, my family is very happy i can enjoy a wonderful time there. My father played the football in the pool and he was very happy. The drinks were amazing. The animation and the stafe is better In the world. Espically my friend Adonis.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded yesterday
Dear 911m_ganep. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is fantastic to read that you and your family had a great time and we could meet all your expectations. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Adonis as he will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
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Sebastian S wrote a review Jun 2022
1 contribution
I did like the hotel form day one, the stuff in the reception make me feel very welcome, specially Arabely, she was smile with a good attitude. Did help me couple times, defo need a pay raise. Would recommend this hotel. Food in beach bar could be better.
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Date of stay: May 2022
Location
Service
Sleep Quality
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 2 days ago
Dear R2350NTsebastians. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is fantastic to read that you had a great time and we could meet all your expectations. Thank you one more time for recommending us. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Arabely as she will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
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Elena D wrote a review Jun 2022
1 contribution
I love the beautiful hotel. The food is great. The pool and the activities were fun and Adonis from animations was great!! The beach and the room were also beautiful, I really enjoyed my stay at the Caribe Deluxe Princess!! I plan to come back soon!!
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Date of stay: June 2022Trip type: Traveled with family
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 2 days ago
Dear Z9108SEelenad. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is fantastic to read that you had a great time and we could meet all your expectations but the most important thing is that you are already planning another trip to stay with us in the future. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Adonis as he will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
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Alexa P wrote a review Jun 2022
1 contribution
Honest review from June 21-28 of 2022 with pros and cons: Pros: Facilities: they are beautitul, the hotel is fully renovated and has wonderful landscapes and views. Also, it has a lot of wildlife that wander the area. Cons: Beach: it is beautiful too, but it was a shame that we could not swim much. It was full of seaweed and the hotel does not invest in cleaning it. We noticed that other hotels in the area remove the seaweed, so you may want to do some research if you’re an ocean person. We were told that seaweed tends to be abundant in that DR in June and July mainly, so keep that in mind as well. Staff: this was the worst part of our trip and it was a cause of frustration from the first day up to and including the day we left. Issue #1 : When we arrived I had asked if a slightly early check-in was possible because I’m pregnant and wasn’t feeling too well. One gentleman said that the room would be ready momentarily and suggested we grab some food in the meantime. We went for lunch and when we came back to follow up, the gentleman had left and the two ladies at the check-in counter completely ignored us. They said they’d ask, but never did. Left, didn’t come back. We came back well past the check-in time and finally someone gave us our room. I understand a slightly check-in isn’t always possible, but at least let us know. You can see that they did not want to really do anything. Issue #2: When they finally gave us the room, it was the wrong room! I had taken a shower and we unpacked only to have another couple walk into the room. A little awkward to say the least. We had to re-pack and move to another room. The other couple were not happy either. Issue #3: It was our wedding anniversary and my husband booked a romantic dinner on the beach. Not only did Guest Services give him the wrong location of where the dinner was being held, they messed up the entire dinner order. This took away from the experience as we were served our mains at different times as the orders had to be corrected. And it wasn’t cheap. Brutal. Issue # 4: approximately 90+% of the staff is incompetent, inefficient and unfriendly. We noticed that most of the staff in the buffet and the cafeteria were rude. You need to chase them to bring you water or something else. Sometimes they even ignore your request. Their expressions are annoying because you feel you are bothering them by asking for something. This is our 4th time in the DR and we love it, but the staff in this hotel needs a lot of training. It was also funny how on days when management was present, the staff attitude changed and efficiency improved. Which shows that they are capable of providing a great service, but just choose not to. There were a few sweethearts though. Maricruz at the buffet and Julio the chef at the Japanese restaurant were awesome. Food: the a la carte restaurants are pretty good. We tried the Japanese, Italian, la cava, Mexican and Brazilian. We didn’t like the Brazilian, but the others were good. Make sure you book these restaurants online the day you arrive because they fill up quickly. The buffet isn’t great as they usually have the same thing everyday, so be ready to eat the same breakfast/lunch everyday. Overall, if you take away the bad service, I would probably rate this hotel highly, but since our experience was not the best since day one I wouldn’t recommend it. I’d rather pay a little more for more food variety and better service. We had a good time in the pools which is where we were most days. Good luck and hopefully my review helps you with your decision.
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 3 days ago
Dear Alexapino5. Thank you for sharing the comments of your trip to Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination as well as for the compliments regarding our hotel facilities. On the other hand, we want to express our most sincere apologies for any possible inconvenience you may have had during your stay. We appreciate that you bring these issues to our attention in order to take all the necessary measures to level our service up and avoid a similar situation in the future with other guests. We hope to have the privilege to be your host again on your next trip to Dominican Republic. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
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Zach W wrote a review Jun 2022
Albany, New York1 contribution
We upgraded to platinum for an extra 40$ per night per person and what a waste of money. They claim room service 24/7 but you can’t even get ahold of anyone, once we finally got thru nothing ever came to our room! 4 times we ordered room service and never got anything. They claim you have room amenities but never add anything. The room smelled like moldy pillows along with the nasty smell in every bar you walk into on the property. There ended up being a rain storm one night and there was a ton of water in our room. Platinum upgrade includes a fruit basket in our room which we had to call for 3 days into the trip. Room didn’t get cleaned one day. We had to call for laundry bags everytime we needed to do laundry. This was our honeymoon and we were told there would be amenities in our room when we landed and we never had anything in our room. At checkout I told the manager about all the problems and nothing was done. Just a “I’m sorry”. We will never return and hope that people don’t get sucked into the “platinum” bs.
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 3 days ago
Dear 617zachw. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service we offered but we totally disagree as basically most of our guests have an excellent perception of our services and premises giving a minority to different opinions between good and poor. Anyhow, we appreciate and respect your point of view and we will discuss each point expressed by you in our weekly meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, Federico Espinal General Manager Caribe Deluxe Princess.
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Lina L wrote a review Jun 2022
1 contribution1 helpful vote
Leticia Castillo who worked at the lobby’s bar was very attentive and friendly. Overall, we had a great experience. Julio in the Japaneese restaurant amazing Yohjan in guest service very attentive 👏 We love it great price for very good experience
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 5 days ago
Dear Lina L. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your review, short but concise highlighting everything that made you feel pleased and happy during your stay. Thank you one more time for recommending us. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to our staff members you mentioned as they will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
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Smilingemz wrote a review Jun 2022
Essex16 contributions21 helpful votes
Just got back from a 10 day stay at this beautiful resort. We went with TUI and booked the Honeymoon suite which automatically gives you an upgrade to Platinum. This is worth it! Our room had 1.5 floors – upstairs was the hot tub (Room 1365). Beautiful room – very modern with USB ports at the bedside with pool views. I really enjoyed the rustic feel that Dominican Republic gave – not everyone speaks English so I loved having pigeon conversations with staff. Platinum gives you a personal concierge service and Nina was fantastic! Check in was swift and she helped us book in a 5am room service breakfast (golf trip) as well as booking in restaurants and luggage collection. I think the hotel was at about 40% capacity so nowhere felt busy or crowded. The beach is stunning! Sand for miles but there’s a lot of sea grass in the sea which can’t be helped. Platinum gives you access to super comfy loungers, waiter service on the beach and access to the private Platinum beach grill. Thank you Andres for always being there with our drinks! The lunch time special of the mixed seafood grill is fantastic! Food at this hotel is excellent! The buffet is clean, well run, had a great choice of food although not much had labels but for my husband and I who are not fussy – we didn’t mind! Mariecruz at breakfast kept us well hydrated with the best coffee I’ve ever had! We went to all the Al A Cart restaurants – all were great but my fave was the Platinum beach restaurant and La Cava. These two are included when upgrading to Platinum. The wildlife at the hotel is gorgeous – you soon become accustomed to the sight of flamingos and peacocks. We saw hummingbirds while eating cake at the coffee shop and lots of turtles around the complex. My husband booked Golf via Punta Cana Golf as there really wasn’t much info around about booking golf excursions. This company were fab and the transfers picked up 10 mins early rather than Dominican time. He played La Cana and Hard Rock courses. The shop onsite has a good selection of holiday souvenirs and snacks but it was pricy. We walked to the shop down the beach too but again that was very expensive. Turns out the prices for the same holiday souvenirs were cheaper at the airport. On landing at Punta Cana airport we had to queue for 2 hours to go through passport control so bring plenty of water as there is limited air conditioning. Check in for the return at Punta Cana airport was about the same time which left us 10 minutes in the departure lounge before we boarded the flight home but this was just enough time to grab a Wendy’s baconator. Would we go back – Yes! Would we stay at the same hotel – Yes!
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Date of stay: June 2022
Value
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2 Helpful votes
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 5 days ago
Dear Smilingemz. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your very detailed review highlighting everything that made you feel pleased and happy during your stay. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to our staff members you mentioned as they will be very happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Kind regards, Federico Espinal General Manager Tropical Deluxe Princess.
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Mandy C wrote a review Jun 2022
14 contributions32 helpful votes
This was a great resort. We were very skeptical about upgrading to the Platinum Princess based on reviews, but it was worth every single penny! So many amazing extra benefits and much better liquor. We also got our fruit basket! There was a private restaurant for lunch and they would even serve you on your lounge chair on the beach. There were 2 exclusive restaurants for the evening that were amazing as well. We were also upgraded to an ocean front suite when we upgraded to the Platinum package. We normally only do adults only resorts, but we brought our daughter and her boyfriend for their senior trip and he didn't turn 18 before our trip dates so we had to find a family resort. We didn't upgrade their room and they still had a very nice room. They did say some of the places they ate didn't have great food so I highly recommend the upgrade. The kids had many excursions planned each day so they didn't spend as much time on the resort as we did so we didn't upgrade them. We also had access to concierge that arranged everything for us including an off site dinner and 24 hour room service was included. Room service costs extra if you are not upgraded. I do want to name some of the amazing staff that were fantastic during our stay. I didn't get the one man's name that originally checked us in, but he was so much fun and did an amazing job for us! Ronnie- Not sure, but believe he was a manager. He helped us with getting a room upgrade and constantly checked on us the first day. He was awesome! Augustin- What an AMAZING server. We also purchased wine each night and he was just excellent all around! The second night he had our wine ready and waiting on the table with a decanter for us. Such great service! Melina-Concierge-She arranged for our dinner show at Chic Cabaret when they were sold out and was amazing keeping us updated. She also handled some dinner reservations on site. Great personality! Andres-He is the Platinum Beach Bar and Beach area server. He greeted us each day with bottles of water as we walked up and knew all of our favorite drink orders by the 2nd day. I also love extra ice so he was constantly bringing me cups of ice which was awesome! Wexler-Amazing Bartender at the bar by the Italian and Asian Restaurants. He made the best Cosmo that I have ever had and knew to start making me one as soon as we walked up to the bar. Such a nice guy! Maribelkis-She works with Wexler at the same bar. She was very nice and always ready to make a drink! Joseph-He was from guest services. He came and spoke to us while we were dining at the Platinum Bar at the ocean front beach area. He asked how our stay was and was very nice to us for our whole conversation. There were also a couple of other servers at breakfast and I forgot to get their names that were amazing as well. I would like to also suggest that you tip these employees. The Dominican salaries are very low. We always tipped each time we got a drink or meal and the staff was very appreciative. We also left $5 on the bed each morning for the housekeeping staff. Our room was always very well stocked each day.
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Date of stay: June 2022
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 5 days ago
Dear 163mandyc. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is good to read that you had a good time and we could meet your expectations as the comfort and security of our visitors will be always our main goal. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to all our staff members you mentioned as they will be very happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Kind regards, Federico Espinal General Manager Caribe Deluxe Princess.
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Emely H wrote a review Jun 2022
1 contribution
The food is amazing, the activities are so funny and the staff has a very good customer service. Would like to mention this gentleman Yhojan from the Guest Service Department, who was so polite and always willing to help. Also love the beach, and would like to come back next year.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 1 week ago
Dear 246emelyh. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is fantastic to read that you had a great time and we could meet all your expectations but the most important thing is that you are already planning another trip to stay with us in the future. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Yhojan as he will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.
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GlobeTrotting724359 wrote a review Jun 2022
1 contribution
Best part, my love Santo at the reception/welcome bar! Pretty good place but warm heartfelt love with AMAZING drinks made by Santo! ❤️ Beaches fantastic and clean, food wonderful! Bavaro beaches breathtaking! Some of the most breathtaking on earth!
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Date of stay: May 2022Trip type: Traveled with family
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Response from Community Manager, Director General at Caribe Deluxe Princess
Responded 1 week ago
Dear Globetrotting724359. Thank you for sharing the comments of your stay at Caribe Deluxe Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is good to read that you had a good time and we could meet your expectations. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Caribe Deluxe Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Santo as he will be very happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Kind regards, Federico Espinal General Manager Caribe Deluxe Princess.
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PRICE RANGE
$143 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caribe club princess beach resort and spa, caribe club princess beach hotel punta cana, caribe hotel punta cana, caribe hotel princess, caribe club princess punta cana, caribe club princess dominican republic
FORMERLY KNOWN AS
Caribe Club Princess Beach Resort & Spa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
355
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Frequently Asked Questions about Caribe Deluxe Princess
Which popular attractions are close to Caribe Deluxe Princess?
Nearby attractions include Bavaro Beach (0.7 miles), La Perla Dominicana (0.6 miles), and Drink Point (0.7 miles).
What are some of the property amenities at Caribe Deluxe Princess?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Caribe Deluxe Princess?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caribe Deluxe Princess?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Caribe Deluxe Princess?
Yes, free parking is available to guests.
What are some restaurants close to Caribe Deluxe Princess?
Conveniently located restaurants include Herman 311 Bar & Restaurant, Gabi Beach, and Aqua.
Are there opportunities to exercise at Caribe Deluxe Princess?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Caribe Deluxe Princess?
Yes, dry cleaning and laundry service are offered to guests.
Does Caribe Deluxe Princess offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Caribe Deluxe Princess?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.
Does Caribe Deluxe Princess have any great views?
Yes, guests often enjoy the ocean view available here.