Grand Palladium Punta Cana Resort & Spa
Avenida Francia s/n, Bavaro, Punta Cana 23000 Dominican Republic
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About
#29 of 62 hotels in Bavaro
Location
4.4
Cleanliness
4.2
Service
4.0
Value
4.0
GreenLeaders Platinum level
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Swimup bar
Poolside bar
Casino and Gambling
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
Spanish, German
Location
80Somewhat walkable
Grade: 80 out of 100
52Restaurantswithin 0.75 miles
18Attractionswithin 0.75 miles
Avenida Francia s/n, Bavaro, Punta Cana 23000 Dominican Republic
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14753Reviews1700Q+A100Room tips
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Greetings was great and quick once in room went to dinner at buffets and food choices and waiting staff great!! Went to pools all very clean and bar staff great. Spent few days on beach and outside excursions all were great except booze cruise too packed will not do that again with outside company. Wife did get stomach issues and stuck in bed for a few days was very scary afraid to go to local hospitals
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
What can I say! We are literally on our way home now after 11 amazing days staying here and missing it already! We were 2 families of 4 and think we can speak for them to when I say how welcoming they are all there, the reception staff were great and always very helpful as were the ladies who helped book the restaurants. The guys around the pool the entertainment team - Chocolate, Coco Cola and Coffee were just brilliant, always made the effort to come and speak to people around the pool and were very good with their activities and entertaining to that’s both day and night!! The guys around the pool were always there for drinks and kept us topped up, and the guys in the towel hut were great to always happy to swap the wet towels for dry clean ones for us. The food in the buffet was great plenty of choice and always something for the two vegetarians on our party. They do have restaurants there which get booked up very quickly La Lola - Tapas avoid it! Awful and we left half way through, as was Bhogali - Indian was just an ok, the steak restaurant Eldorado average! Steaks just put in the table with no idea what or who’s was who’s!! Now for the BEST - Sumptuori this was absolutely amazing the food the atmosphere the staff, was that good we went twice!!! The rooms - We have a garden view and a Loft room and both were lovely and very good on size, our friends had a little problem after the rain storms with cockroaches and that was sorted by reception with a can of spray!! This was our first time visiting the Dominican and will definitely not be the last. Overall this is a beautiful clean and tidy hotel with brilliant staff and always plenty of food choice even for the picky eaters!!!…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Sachenca Nuñez, Guest Services / Front Office at Grand Palladium Punta Cana Resort & Spa
Responded Sep 4, 2022
Dear KesMs, Thank you for taking a moment of your valuable time to review and value our hotel with the highest rating. We are glad to note that you have been positively impacted by many details, especially the warmth and attention of our entertainment staff. We strive to make sure everything goes smoothly, and when we do, it is pleasant to be so wonderfully recognized. It would be a great pleasure to offer you our services and unparalleled charisma on another occasion not too far away in this Caribbean paradise environment. We hope to welcome you very soon for another excellent experience with us. Kind Regards, Sachenca Núñez, Hospitality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay with family. Couple minor issues with the room that the staff worked to resolve quickly. Food was exceptional, El Dorado steakhouse was phenomenal! Need to stock whiskey on their bars. Very clean. Lots of walking and layout of resorts (3) wasn’t the best but trolley system was great
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On the whole my hotel experience was very good,staff are very friendly and welcoming. The only negative feedback is on the food it wasnt authentic enough, lacked flavours ie Indian should taste like curry, very disappointed with the restaurants.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Pro beach and pool area very nice and clean. Con no information for when or where parties are occurring. Hot food is cold at the buffet and cold food is warm. Too many vendors trying to sell you excursions or products at pool and beach. Rooms are spacious but power did go out every night but one and the air conditioning was not functioning at the proper temperature. Language barrier is an impact when trying to explain what is happening in the room for maintenance to fix.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yasindi Jiménez, Other at Grand Palladium Punta Cana Resort & Spa
Responded yesterday
Dear heathernI5331PM, Thank you so much for giving us the great privilege of being your host during your recent stay at our property. We are extremely saddened by knowing that your overall experience has not been entirely satisfactory as it usually is for the vast majority of our visitors, so we would like to express our deepest apologies. Of course, we will send your feedback immediately to our management team to give full follow-up to the events brought to our attention by you, for sure your constructive criticisms feed our desire to continuously improve our vacation product. We look forward to having the future opportunity to reverse your impressions and make of your vacation a genuine and memorable one as you and yours deserve. Kindest regards! Yasindi Jiménez Hospitality Sr. Advisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is great and the food is delicious, this is my second time visiting, the only thing I am extremely disappointed in is when I went to my favorite restaurant el dorado, my favorite waiter wasn’t there. Gilberto. He is the best waiter, I will come back soon and I hope to see him again at the steakhouse.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: When you visit el dorado steakhouse, ask for Gilberto to be your waiter. He is so nice, so...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yasindi Jiménez, Other at Grand Palladium Punta Cana Resort & Spa
Responded 2 days ago
Dear R8231CHelaineb, Infinite thanks for choosing our hotel for the delight of your Caribbean vacation. It would be a great pleasure to offer you our services and unparalleled charisma on another occasion not too far away in this Caribbean paradise environment. We hope to welcome you very soon for another excellent experience with us. Kind regards, Y. Jiménez Hospitality Sr. Advisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our 3rd time here as we enjoyed it so much previously we thought we'd come again but this time bring friends along.. The good parts: The location is stunning, right on the beach, saw barely any seaweed and they do clean up any that accumulates. The grounds are kept immaculately by the landscapers. The hotel itself is huge which is one of the reasons we kept coming back, so many different areas and pools to try to keep things different. Food has improved alot, I'm amazed that people moan about it, there's some seriously fussy people out there! Mention to William & Jose Louis at the Palace pool bar. Very nice guys and go out of their way to serve you. The bad parts : The hotel itself is in major need of a revamp its really showing its age now.. nearly all blocks need redecorating, pools need re tiling in areas, bridges and benches etc around the hotel are needing replacing or maintaining. The rooms are quite bad. The air con is loud and not very cold, the ceiling fan is very loud. Probably had my worse sleeps at any hotels here. Bathrooms need refurbishment, drains smell and decor in general is very old. We had several power cuts which is far from ideal, one night the whole hotel lost power indicating major faults somewhere. The service in the restaurants is hit and miss - the Spanish restaurant we waited nearly an hour for starters to mains the same as the Argentine At breakfast you have to constantly ask for a drink of water to the point you give up and get one yourself Pool entertainment has gone down massively, the entertainment board isn't accurate atall. Also don't bother with the app, book restaurants at guest relations the app is a complete waste of time only handy for looking at food&drink menus. All in all a good holiday but certainly won't be back. The place is on a downward spiral and needs major investment before it goes down to a 3 star. We won't be back which is a shame.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yasindi Jiménez, Other at Grand Palladium Punta Cana Resort & Spa
Responded 2 days ago
Dear McGuire861, Infinite thanks for choosing our Grand Palladium Punta Cana Resort & Spa to enjoy your well-deserved Caribbean vacation. Also, thank you for highlighting the overall beauty of the hotel, our gastronomy proposal and the the second to none attention of some of our staff. Before proceeding, allow me to offer you our deepest apologies on behalf of the Grand Palladium family, both positive and negative reviews are of vital importance to us, we have carefully read each line of your vast feedback and will be raising it to Management as soon as possible, stay assured that the due changes will be made in a timely fashion. We appreciate your valuable contribution. It is important to clarify that we do our utmost to honor the requests of our guests, however, they are subject to availability for operational reasons, in addition, many other guests make the same or similar requests simultaneously. It is our desire to once again be a vacation option for you and your family, we assure you that we'll try as hard as we can to make your stay a memorable one. Kindest regards! Y. Jiménez Hospitality Sr. Advisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went for our baby moon/ proposal. It is my second time staying here and my fiancés first. She loved it and can’t wait to go back. Everyone was nice and inviting, treated us like family. Lots of activities, things to do or just relax. Never a shortage of places to eat either. Overall great experience.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yasindi Jiménez, Other at Grand Palladium Punta Cana Resort & Spa
Responded 2 days ago
Dear Tari O, We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day-to-day efforts is to guarantee our guests can experience the highest levels of comfort in a pleasant atmosphere. Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in a not-too-distant future. Best regards, Yasindi Jiménez Hospitality Sr. Advisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was very sceptical previously to going due to reading some of the reviews. Honestly the holiday was amazing from start to finish, hotel was amazing, staff couldn't do enough for you and always welcomed you with a friendly smile, room was superb
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The food is terrible, only go to this resort if you want to stay sick throwing up the whole time. My husband and I were looking forward to eating on our trip but we both suffered from terrible food poising.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yasindi Jiménez, Other at Grand Palladium Punta Cana Resort & Spa
Responded 4 days ago
Dear kimyrenee, First of all, we would like to thank you for choosing Grand Palladium Punta Cana Resort & Spa for your recent vacation and convey our regrets for the incidents that occurred during the course of this visit. We assure you that we are currently reviewing each of the highlights. However, we cannot fail to mention that we are very strict with the care and health of our visitors. In this regard, we are audited by HS Consulting, a globally recognized company that follows the HACCP methodology, Hazard Analysis and Critical Control Points, additionally, our F&B Management together with the quality department actively monitors food safety and hygiene during the whole logistic process. Anyway, our quality department will be working on the described details related to your last experience to determine a thorough investigation to guarantee our privileged guests the best quality in our services. We hope you and your husband to get well ASAP as your health well-being is important to us. We hope you change your mind and to see you soon in this beautiful destination of Punta Cana. Kind regards! Y. Jiménez Hospitality Sr. Advisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$206 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium punta cana hotel punta cana, grand palladium punta cana resort and spa, grand palladium punta cana resort spa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
535
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Claim Your ListingGRAND PALLADIUM PUNTA CANA RESORT & SPA $184 ($̶3̶8̶8̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Bavaro, Dominican Republic
Frequently Asked Questions about Grand Palladium Punta Cana Resort & Spa
Which popular attractions are close to Grand Palladium Punta Cana Resort & Spa?
Nearby attractions include Bavaro Beach (0.6 miles), Drink Point (0.7 miles), and Olasouvenirs (0.3 miles).
What are some of the property amenities at Grand Palladium Punta Cana Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Punta Cana Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Punta Cana Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Punta Cana Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Punta Cana Resort & Spa?
Conveniently located restaurants include The Greek Resort 24 Hour Beachfront Restaurant, Chic Cabaret & Restaurant Punta Cana, and Living Room Vip.
Are there opportunities to exercise at Grand Palladium Punta Cana Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Palladium Punta Cana Resort & Spa have an airport shuttle?
Yes, Grand Palladium Punta Cana Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Palladium Punta Cana Resort & Spa have airport transportation?
Yes, Grand Palladium Punta Cana Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Punta Cana Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Punta Cana Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.