We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Bavaro Suites Resort & Spa

82 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (10254)
Pool & Beach (1935)
Videos (9)

About

#9 of 31 hotels in Dominican Republic
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
The Grand Palladium Bavaro Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Punta Cana Resort & Spa, the Grand Palladium Palace Resort Spa & Casino and TRS Turquesa Hotel. The facilities of these adjoining resorts are open to guests of the Grand Palladium Bavaro (excluding the TRS Turquesa Hotel).
Read more
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Public wifi
Internet
Hot tub
Sauna
Adult pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Concierge
Butler service
Dry cleaning
Laundry service
Show more
Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Smoking rooms available
Private balcony
Safe
Refrigerator
TV Other Russia
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Hotel links
Special Offer:PromCod 10% DTO ADICIONAL
12,340Reviews
1,118Q+A
100Room tips
Traveler rating
  • 8,050
  • 2,287
  • 1,058
  • 497
  • 453
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Rooms were dated. Overall staff not as helpful as other resorts. We ended up upgrading because the room we booked was too small and had a strange odor. We did not want to take a chance with everything that was going on with the news about the Dominican Republic.
Read more
Review collected in partnership with this hotel
Hotel's Favorite
Let me start off by saying I almost canceled my trip due to recent events but I’m so glad I didn’t ! I absolutely loved my stay. The room was clean and huge. I stood in the suite that had the rooftop jacuzzi. Honestly only got to use it once and it took forever to fill due to Low water pressure but that’s my only complaint. There was also no need to get money converted. They prefer American dollars so it’s better to come with plenty of 1’s 5’s and 10’s. It was my first time at an all inclusive so i was not used to the whole get up and leave situation (lol) i did make sure to tip at every restaurant i ate in. The resort is huge and there was always something fun to do. There were so many different restaurants for dinner if you did not want to eat at the main hall. The staff at the hotel were very friendly and there was not one person I came across that did not greet me. One of the nights I wanted to leave the resort to go to a restaurant I saw online and Rovin who works at guest services hooked me up! I had transportation to and from and also had a few hookups when i arrived at the restaurant. Mirian checked me in and out during my stay. She was very sweet and helpful. Overall my stay was great! I would definitely recommend and I’m already planning my return !
Read more
Response from GelsonZC, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa
Responded 3 weeks ago
Dear Tjimenez89, On behalf of the entire Team of Grand Palladium Bávaro Suites Resort & Spa, I would like to express my gratitude for having decided to share your comments with future visitors. We attach great importance to your reviews and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff went the extra mile in order to offer you a great experience. Your praise is very welcome and will motivate us to be for sure more creative each day aiming to consistently improve our variety and offer in order to keep on fulfilling the experience of our dear guests. Our team is very much looking forward to welcoming you back to the Grand Palladium family in the future. Best regards! Gelson Zorrilla Hospitality Manager
Read more
Been to Dominican pretty much every year for the past 12 years , travel over the Caribbean and Mexico often, we wanted a slightly cheaper holiday so went to Grand Palladium Bavaro section, I wasn’t expecting for it to be absolutely amazing but still spent decent money to get here. Check in was quick and nice, got all the info we needed and the bell boy took us to our room. No drink or towel though to welcome us after a 9 hour flight. I was really surprised me how good the room was. We had a medium sized room with a small balcony however the bathroom and Outdoor Shower was fantastic! Showered outside every day and it was so nice. TV and phone didn’t work, I reported to reception and they sorted it. Our safe didn’t work on the 3rd day, reported it.. a bloke came out, he couldn’t fix it a manager had to fix it... 3 days later. We were in our room at 1 o’clock, we were told to call and sort it then.. we did. 10 phone calls... a raging trip to reception and 3 hours later.... It got fixed. Absolute disgrace really, 1/2 day wasted in a room waiting for someone to open our safe. Summed up the service throughout. Offer of late check out as compensation, I sound an idiot here but I have never had to complain for the past 12 years of trips about anything and the way they dealt with it was a joke. Service - Some people are great but most lack any kind of customer service. Much more bad than good though which was the problem... the issue above about our room and safe summed it up. No where near the quality of other resorts I’ve been too - but maybe that’s why it’s substantially cheaper but still, attitude of the staff don’t cost anything and it was badly let down in this area. Beach- just everything you want in a beach. Fantastic. Clean, long, loads of space and beautiful water. Perfect.. get there for 5.55am with jet lag from UK and watch sun come up. Only issue is the lorry load of people trying to sell the worst stuff ... in the end you just have tell them to go away! No service at beach. Pools - Bavaro pool was okay, not huge. we went to adult pool by the TRS which was by far the best, had nice sunbeds, nice sized pool. Miles better than any other pool. At the Bavaro got 1 bloke walking round taking orders but couldn’t speak English so struggled and sometimes your drink just didn’t turn up! The entertainment is no good - same stuff every day pretty much is tiring after 14 days and all they're interested in is ladies in bikinis that aren't with men! Casino - Absolutely Rubbish Entertainment - by the pool they try their best, just usual creepy blokes trying to get women! I never watched a show at the theatre so can’t comment! Buffet breakfasts and sports bar food was 6/10.. 7/10 on a good day. Lacked quality at times but plenty of choice!! Overall im pleased I went but wont go back - so many better alternatives I have been too in Punta Cana - in fact I think Dominican as a whole has gone a little downhill.
Read more
Response from SachencaN, Guest Relations Manager at Grand Palladium Bavaro Suites Resort & Spa
Responded yesterday
Dear Lukebartley8 Please, accept our apologies for the inconveniences you experienced during your recent stay at Grand Palaldium Bavaro Suites Resort & Spa and thank you for providing us your feedback. Thank you for letting us know what we are excelling in and some areas that need work. We have carefully reviewed to your observations about several topics which do not correspond to the services which we usually offer at Grand Palladium and we would like to express, once again, our most sincere apologies. The points you have described are being reviewed by our Management Team as we share a common interest to ensure that these issues do not occur again. Once again, we want you to know that our intention is to fully meet the expectations of all our guests. Your opinion is and will always be very important to us and and we would like to have your presence again at our resort in such a way that allows us to revert those not so positive points that you have quoted us and offer you a true Grand Palladium experience worthy of your person and according to our brand. Sincerely, Sachenca Núñez Hospitality Manager
Read more
Upon arrival we were greeted with a cold drink and a cold wash cloth to cool down. Check in was fast and staff was very friendly. We had two rooms, only one was ready when we were checking in, she told us the 2nd room would be ready in 30 minutes. She found us having a drink in the lobby about 20 minutes later and gave us the 2nd room key. They gave us one room with a king bed and one with two double beds. We called to get the 2nd room changed to a King. We were promptly picked up with all our luggage and proceeded to our new room, but when we found out it was further away from our son and his girlfriend we expressed our disappointment. Daniel quickly went into action finding us a room with a king bed directly upstairs from the original room. (He quickly called to have it cleaned for us..) Everybody happy. We found the food to be very good. Breakfast buffet very good. We loved all the restaurants we ate at. Especially the Japanese steakhouse (which is the only one you needed reservations for..). This resort was absolutely beautiful, very large... but beautiful. We never had a problem finding staff to give us a golf cart ride somewhere, or hopping on the shuttle train. Beach was awesome..! We would definitely recommend this resort, and have to give a big shout out to Daniel ... Daniel went out of his way to make sure we were happy and taken care of.. he even brought us up some bottled water when we called for it.. Thank you Daniel..! The only negative was the "Travel Club" trying push the time share thing.. became annoying.
Read more
Response from SachencaN, Guest Relations Manager at Grand Palladium Bavaro Suites Resort & Spa
Responded yesterday
Dear Rkelenski Thank you very much for your nice review of the Privileges offered in our Grand Palladium Resorts & Spa. I'm happy to learn that you had a nice experience at our wondrous Paradise called Grand Palladium Punta Cana. Reading your comment is so gratifying and is definitely a great reward for all our members who make a great effort day after day to please our guests in all possible manners. Thanks once more for the opportunity you gave us to assist you... We kindly remain at your service in this your new Home. Kindest regards, Sachenca Núñez Hospitality Manager
Read more
+1
Like most Americans reading the news lately we were nervous with our booking. But able to realize how much bad news is publicized and exaggerated we decided to go. Best decision we could have made. The room was extraordinary. We chose the newer swim out for our first trip alone since kids. It was heaven. The price was even great. It was oceanfront, quiet, and clean. About the only negative was the weathering of the outdoor bed, causing part of it to be sagging. But otherwise the room was great. When we had a small issue with the curtain rod, they came out to fix it. Staff was great. A little pushy at first trying to sell their vacation club, but not bad once you established no. When we wanted more beer and water they sent it right away. And twice while in the rooms pool, wandering staff offered bottles of wine to the room. We didn’t even drink it all before we left. They brought us 6 bottles on our 4 night stay. Food was good, great at times. Breakfast and lunch were buffet, with decent options but the same things every day. Would be nice to have a la Carte options. Dinner was excellent. The Indian restaurant was amazing and the chef came out to say hi. Surprised to actually see Indian chef. The Brazilian steak place was great too. The bars were good with good service. The Latin bar was good atmosphere. The sports bar was fun and open 24 hours. The pool bars had good bartenders. Stanley was awesome at the Punta Cana pool and William in the Bavaro pool both kept us well hydrated and feeling good! The only cons to the place are the sheer size, and the pushy sales folks. Ignore both and have fun. English was limited but I’m not at home so I don’t expect otherwise and the staff was happy to help understand. Would be nice to have daily printed activities and specials like the chocolate night at Hemingway’s bar. Nobody told us about it and we stumbled in at end of it. All in all, a great experience in a friendly country
Read more
Response from SachencaN, Guest Relations Manager at Grand Palladium Bavaro Suites Resort & Spa
Responded yesterday
Dear Guest, Words are missing to express our gratitude by having chosen Grand Palladium Bávaro Suites Resort & Spa as your Holiday destination in Punta Cana as well as for sharing your impressions through TripAdvisor with thousands of travelers to our destination. It is more than an honor to hear we have provided you an amazing experience. Your recognitions and expositions clearly help to future travelers to make an accurate choice at the moment they are planning their vacation time so we greatly appreciate your words. Needless to say, we will be anxiously expecting your next visit. Your “home away from home” awaits you. Best regards, Sachenca Núñez Hospitality Manager
Read more
Previous
PRICE RANGE
$180 - $499 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium bavaro hotel, grand palladium bavaro punta cana, grand bavaro punta cana, grand palladium bavaro resort spa, punta cana palladium, punta cana grand palladium, palladium punta cana, palladium bavaro, fiesta bavaro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
672
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing