We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Dominican Republic
Trips
Inbox
More
    Help Center

    Occidental Punta Cana

    4,034 reviews
    #17 of 33 Hotels in Bavaro
    Visit hotel website
    Save
    Avenida Espana S/N | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic
    +1 833-558-8420
    Visit hotel website
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Expedia.com
    Booking.com
    Barcelo.com
    Priceline
    Hotels.com
    View all 14 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    TripAdvisor
    Expedia.com
    Booking.com
    Barcelo.com
    Priceline
    Hotels.com
    Orbitz.com
    Travelocity
    Agoda.com
    Hotwire.com
    Otel.com
    ZenHotels.com
    Lol.travel
    BestDay.com
    View all 14 deals
    Collapse deals
    Full view
    View all photos (4,347)4,347
    Traveler (3445)
    360
    Panoramas (82)
    Video
    Certificate of Excellence

    About

    4.0
    Very good
    4,031 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    The experience of staying at the Occidental Punta Cana means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. Newly and full renovated 5 star Hotel, now part of Barceló Hotels. It's a wonderful choice for couples, families and Honeymooners.
    Read more
    Full view
    Property amenities
    Pool
    Restaurant
    Bar/Lounge
    Fitness Center with Gym / Workout Room
    Free Parking
    Spa
    Breakfast included
    Airport Transportation
    Babysitting
    Banquet Room
    Breakfast Available
    Business Center with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Outdoor pool
    Paid Internet
    Paid Wifi
    Public Wifi
    Tennis Court
    Wheelchair access
    Show more
    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Minibar
    Non-Smoking Rooms
    Refrigerator in room
    Smoking rooms available
    Suites
    Good to know
    HOTEL STYLE
    Mid-range
    Safe
    HOTEL CLASS
    Hotel links
    Visit hotel website
    Special Offer:Additional 10% off
    Hotel deals
    4,031Reviews
    4,347Photos
    1,246Q+A
    100Room tips

    ReviewsSee all 1246 questions

    Write a review
    Traveler rating
    • 1,877
    • 1,043
    • 505
    • 301
    • 308
    Time of year
    Traveler type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    Great place to be
    I have been going to this resort for the last 10years. I have come to know many people. The place is beautiful as well as the beach. The employees are so welcoming. For me it's like going home. Over the years I have made friends. If you have kids, this place is for you. I…
    Read more
    Date of stay: January 2019
    Hotel's Favorite
    We came back - and it was even better!
    We just got back from a week at the Occidental Punta Cana on Wednesday (11/28/2018). My wife and I went together to this resort in March, when we came back with our whole family we loved it even more. We found the food to be better this time in the main buffet. Wasn't bad…
    Read more
    Date of stay: November 2018
    Response from gpcsm, Social Media Manager at Occidental Punta Cana
    Responded Dec 4, 2018
    Dear ShaunRecommends, Thank you so much for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travellers when deciding on their holiday prospects. That said, we are elated to have received such a stellar review on your behalf and, it goes without saying, that your loyalty is our greatest achievement. Our collaborators work tirelessly to provide each and every one of our guest nothing less than an excellent holiday experience. We are thrilled to know we succeeded in your case and look forward to having the opportunity to surpass your expectations on your next visit. For this reason we have forwarded your comments regarding the music in our pool bar so the necessary improvements can be made. We reiterate our appreciation to you for having chosen to stay with us. Please feel free to connect with us through the contact information available on our website or through TripAdvisor’s direct messaging service once plans to return do arise. It was truly a pleasure to serve you. Sincerely, Scarlett Acosta Social Media Manager Occidental Punta Cana
    Read more
    Great Vacation
    Stayed here from February 6 - 13, 2019 and had an awesome vacation. There were 10 of us all together and we had no complaints and a great time. The food was excellent, the rooms were clean and the grounds were constantly being maintained. We were surprised by the amount of…
    Read more
    Date of stay: February 2019
    Response from ScarlettOPC, Social Media Manager at Occidental Punta Cana
    Responded yesterday
    Dear Pro190, Thank you for rating the quality of our holiday offering so highly. Needless to say, we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. It was our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana
    Read more
    Felt more like we were " tolerated" and not welcome guests ...
    Traveled for one week in February 2019, along with two other families . Preference Room with " extra perks " from Transat . The impression was unanimous : this place needs better management...People are working really hard but results aren't always as expected on a 4 stars…
    Read more
    Date of stay: February 2019
    Response from ScarlettOPC, Social Media Manager at Occidental Punta Cana
    Responded yesterday
    Dear Popdanaro, Thank you for sharing your experience with us. We are, needless to say, saddened to hear that you weren’t satisfied by our holiday offering. We are sorry that you have such a negative perception of our hotel and that the misinformation you received at the time of your booking made it so. We would like you to know that we make every effort to provide each of our guests with an excellent holiday experience and meet their expectations, so we sincerely apologize for failing to do so in your case. I have forwarded all of your comments to the general management for review, in order to avoid similar difficulties for our future guests. We truly hope that you reconsider staying with us in the future, so we have the opportunity to surpass your expectations. It was truly our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana
    Read more
    Nice place, food/service is so bad
    I don’t usually write reviews , but i had to for this place ! It’s a nice place, seems good overall, but food was so disappointing. I ordered tuna at the Chinese restaurant (oriental) and it came out frozen, I was like wtf is that. Tv didn’t work in my room, they came to…
    Read more
    Date of stay: February 2019
    Response from ScarlettOPC, Social Media Manager at Occidental Punta Cana
    Responded yesterday
    Dear Johnnyfarhan, Thank you for sharing feedback with us. We are, needless to say, saddened to hear that you weren’t fully pleased by our holiday offering. We are sorry that you have such a negative perception of our holiday offering. We would like you to know that we make every effort to provide each of our guests with an excellent holiday experience and meet their expectations. We truly apologize for failing to do so in your case. We truly hope that you choose to stay with us in the future, so we have the opportunity to surpass your expectations on a future visit to Punta Cana. It was our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana
    Read more
    Previous
    123456…316
    Album Categories
    All photosTravelerPool & BeachRoom & SuiteDining Business Center & Event RoomsFamily and Play Areas
    Vue de la chambre au deuxième étage, bâtiment 24. Vue sur la piscine tranquille.
    Vue de la chambre au deuxième étage, bâtiment 24. Vue sur la piscine tranquille.
    PreviousNext
    123456…106
    Hi, My daughter will be staying at this hotel next weekend with college friends as it is their Spring Break. She will be celebrating her 21st birthday. Who can I reach out to as far as decorating her room and any other celebrations the hotel will do?
    Is the special beach dinner worth the extra money? What food do they serve for you there?
    We saw a romantic dinner(Caribbean Lobster & Shrimp) for two on a small (~8'x10') deck. It was $85 per person but it was so windy, even in the evening, not sure how enjoyable it could have been. Also, unsure if that included special wine (I found the house wines to be more than adequate).
    0 votes
    Show all answers
    I just booked a Junior Suite Oceanfront, is this truly oceanfront? The pictures I've been able to see, look as though it is but with the resort being as big as it is, it make me wonder.
    Our rooms were near the pool and it was not noisy. Music usually ended around 11pm so by the time you go to bed it is quiet. I am not sure about the oceanfront rooms. I did see rooms that faced the ocean. I found it better being up near the pool, lobby, restaurants, and then walking down to the beach when we wanted to go there as it was about a 4min walk. I have zero complaints about the resort and Punta Cana. It was perfect, wish i was back there as we are getting 40cm of snow today :( Hope this helps.
    0 votes
    Show all answers
    My husband and I are vegetarian. Do they have some options for us? Are we going to have any problems with the food?
    My son and his girlfriend are vegetarian . They did not feel it was good for them. No nutritional value as tofu. They were happy to come back home.
    2 votes
    Show all answers
    We have a Superior Royal Level suite booked. I was wondering does that mean we are Royal level guests? or do we still need to upgrade to the Royal level?
    You will love it. If it's windy at the beach your private pool is quiet and sheltered.
    0 votes
    Show all answers
    PreviousNext
    123456…250
    "Any room near the beach and the kids club is where I have been and find it the best"
    "If you are close to the theater, it is very loud at night."
    "Don't feel pressured by vedors on resort grounds. Just simply say "No, thank you!""
    "I would choose to be on the 2nd or 3rd floor so you have privacy with the hot tub on the deck"
    "Royal Level or First Club superior rooms are well worth the extra money"
    PreviousNext
    123456…20
    PRICE RANGE
    $141 - $367 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    occidental grand flamenco punta cana hotel punta canagrand flamenco punta canaoccidental punta canaflamenco punta canagrand flamenco occidental punta canapunta cana occidental grand flamencooccidental flamenco punta cana
    FORMERLY KNOWN AS
    Occidental Grand Flamenco Punta Cana
    LOCATION
    CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
    NUMBER OF ROOMS
    860
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing