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All reviewsfirst clubroyal clubla divabeach bargrand levelpunta canamain buffeta la carte restaurantsseafoodstayed in buildingkids clubrecommend this resortgreat beachpizza placenice resortnachosgreat vacation
Service was awful, food choices were very limited, almost impossible to book into the a la carte restaurants, swimming pool and swim up bar were good but there was very limited shaded spots by the pool or the beach.
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
beautiful renovated hotel with very attentive staff., perfect location at the beach, plenty restaurants to choose from, really wide variety breakfast/lunch/dinner buffet,stayed at building 26 / 218 right by the sea, even though i had a standard room a had view at the sea,rooms are...More
20 Thank milan_nozka
Response from gpcsm, Guest Relations Manager at Occidental Punta CanaResponded February 15, 2018
Dear milan_nozka,
Thank you so much for taking the time to leave a review regarding your recent stay with us at Occidental Punta Cana. Reading your positive feedback we can confirm that our staff members constantly strive to provide outstanding service, which is very satisfying....More
This was our 3rd time at Occidental Punta Cana. I found this hotel had the cleanest beach. The staff cleaning the beach were always out there cleaning. We were impressed. Our room and balcony were great. We were in building 23, top floor with high...More
Check in and check out was prompt. Trying to get wifi was ridiculous, we had to attend a time share meeting which the manager was very rude and insulting. This property is one of the cleanest I’ve ever stayed at. The place is absolutely beautiful....More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Pros: The room was spacious and clean. Jacuzzi tub on porch worked great. Oceanfront Room. Maid service very consistent. Awesome Beach!
Cons: Overall food and alcohol not very good. Alcohol only good at First Club bars. I felt consistently harassed by staff, even after I...More
Thank 290janinec
Response from gpcsm, Public Relations Manager at Occidental Punta CanaResponded yesterday
Dear Guest,
Thank you for providing us with your feedback. We are disappointed to know that we were not able to meet your expectations. Besides this, we are glad to learn that this did not marr your stay completely and can assure you that we...More
Response from coryell77 | Reviewed this property |
Yes. You can reserve any restaurant at the Royal Club office. We book several days at a time. Usually have to book in advance to get the time slot you prefer to eat dinner.
Response from SamTorontoTraveler | Reviewed this property |
Hi Grace, they are far from each other. I was looking at both hotels (Occidental Punta Cana and Occidental Carib) and decided on Occidental Punta Cana because its completely remodeled and rooms were clean and food was very... More
Hi Grace, they are far from each other. I was looking at both hotels (Occidental Punta Cana and Occidental Carib) and decided on Occidental Punta Cana because its completely remodeled and rooms were clean and food was very good.