Which popular attractions are close to Occidental Punta Cana?

Nearby attractions include Bavaro Beach (0.2 miles), La Perla Dominicana (0.6 miles), and Drink Point (0.6 miles). See all nearby attractions.

What are some of the property amenities at Occidental Punta Cana?

Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. See all property amenities.

Which room amenities are available at Occidental Punta Cana?

Top room amenities include a minibar, air conditioning, and a flat screen TV. See all room amenities.

What food & drink options are available at Occidental Punta Cana?

Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Learn more.

Is parking available at Occidental Punta Cana?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Occidental Punta Cana?

Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Herman 311 Bar & Restaurant, and Onno's Bavaro. See all nearby restaurants.

Are there opportunities to exercise at Occidental Punta Cana?

Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Learn more.

Does Occidental Punta Cana have airport transportation?

Yes, Occidental Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Does Occidental Punta Cana offer any business services?

Yes, it conveniently offers a business center, meeting rooms, and a banquet room. See all property amenities.

Which languages are spoken by the staff at Occidental Punta Cana?

The staff speaks multiple languages, including Spanish and French. See all property amenities.

Does Occidental Punta Cana have any great views?

Yes, guests often enjoy the ocean view available here. Learn more.

OCCIDENTAL PUNTA CANA $106 ($̶1̶2̶9̶) - Updated 2021 Prices & Resort (All-Inclusive) Reviews - Bavaro, Dominican Republic

Michelle H wrote a review Oct 19

1 contribution

Amazing stay!

Julian Vasquez and Ramon Bonilla were so helpful throughout my trip. I could call on them for anything and they were very helpful! Joseph who works in the spa was hands down amazing as well. I had a wonderful and relaxing vacation I will be visiting again very soon. Beautiful resort, beautiful location, beautiful views! Highly recommend

Date of stay: October 2021Trip type: Traveled with friends

Helpful

Chi N wrote a review Jul 2021

9 contributions7 helpful votes

Hotel's Favorite

10 out of 10 for the price and service

Let me start by saying thank you Occidental punta cana team for making our family vacations become memorable. Their staff, their management is the one who makes this company become successful. I was in the hospitality industry for many years and I had lots of experience in this business. It's not easy to please everyone. But oh my goodness. People here work so hard to make sure guests are happy and get what they need. For the price that I paid, I can't complain. Food and drinks are included. The pool are huge and clean. The lobby is so wide open and gorgeous. Please make sure you tip your servers. Due to Covid, some facilities are closed but I understand. We just enjoyed our relaxation and family company. Outstanding service.

Date of stay: July 2021Trip type: Traveled with family

Room Tip: The shopping center aren't not my favorite. Make sure you know how to bargain. I bought a hat...

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3 Helpful votes

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Response from Ambar Guzman, Dueño at Occidental Punta Cana

Responded Jul 8, 2021

Dear client, We would like to express our appreciation for the comments you have made on your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation. At the Occidental Punta Cana hotel we continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you once again for choosing us, we look forward to the opportunity to serve you again in the future and to exceed your expectations. Kind regards, Marcos Castillo General Manager Occidental Punta Cana

Laura-sorando wrote a review Oct 18

Montreal, Canada3 contributions

Great vacations at Occidental Punta Cana

We had a great vacations at this hotel. Food was very good (buffet and restaurants, specially the steak one) Excellent staff, always helpful and very nice and kind. We have to thanks to Juan Tomas sena for his excellent service at the buffet. Gracias Juan Tomas, siempre sonriente y amable. Thanks to the singers that made the night very pleasent... we danced salsa, bachata y merengue, ... thanks!! I recommend this hotel .. a very nice week

Date of stay: October 2021

Rooms

Cleanliness

Service

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Jesoto36 wrote a review Oct 13

10 contributions4 helpful votes

Worst service ever! No response from customer support regarding complaints.

I am going right to it. Here is a list of everything our group of 5, in 2 separate rooms, experienced in a nutshell. 1. Broken toilet leaking water all over bathroom floor in one of the rooms. Investigation by maintenance wasn't thorough. Cleaning crew had mopped up room (bathroom and main areas) with toilet water for 2 days until we discovered the source of the leak. Also found a roach in the bathroom. Had to demand to be moved. 2. Leaks were found on day 2 in the new room. They did nothing about it. 3.. No fresh towels in any of the rooms after day 1 and not enough toilet tissue. We had to beg, borrow and harass their cleaning crew for them. My room was room only serviced 1 time over a 5 day period. 4. I paid $125 for an experience (they were supposed to bring a slice of cake with a sparkler and sing happy birthday to my friend). The people in the restaurant had no idea even though I had reserved our birthday celebration party.. I made a big stink and it was then that the attendant came out with cake and sang to the birthday girl. They collected my money and made a commitment they did not deliver on which was very disappointing. I paid $125 for just 4 balloons? Shame!. 5. We selected and paid for 2 ocean front rooms, but only got one with no explanation as to why we didn't get an ocean front for one group and no refund of any sort. We had so many problems, we didn't realize we weren't given the two rooms we paid for. 6. Resort tried charging us for 2 dirty towels and withheld our transfers. We had to demand the charges be removed especially after all the complaints when things weren't going well. I spoke to someone at Guest Services at the resort before checking out and was told to submit an email to them instead with all of my complaints and that somebody would follow up. I sent an email 2 days ago and have not heard back. I would think someone would at least respond to say that they're looking into it, but nothing. I'm forced to leave this review for everyone to see because I wouldn't want what happened to us to happen to anyone else. Very poor service. Attached are pictures of the crack in the toilet, crack in the wall behind the toilet, water that accumulated on the floor, leak in new room and a picture of the roach we found in the bathroom. Room numbers labeled in each picture.…

Date of stay: October 2021Trip type: Traveled with friends

3 Helpful votes

Helpful

Elaine G wrote a review Oct 13

1 contribution1 helpful vote

So much wrong but not all bad

Well firstly it wasn't all bad. But when your hotel has unreliable WiFi, sometimes running water in the bathroom and sometimes not, when you regularly have to call security at 2/3am because of large groups of people shouting, when it says 10/11 (depending on what review you read) restaurants that are mostly closed, the buffet serves partially cooked chicken and fish but mostly the same food every day ..... I could go on but that said on the days when they cleared the cups from the night before around the pools they were lovely. Most of the staff were really really nice (very limited English but nice) but some were extremely rude. Some days we even got all the towels we needed in the room which was good. The room was great, spacious mostly clean. Others complained about the lack of shows and entertainment but we don't really care about this so no issue with that. Would not ever go back to this hotel. Oh and we did put in an written complaint whilst there about other things but didn't hear back. We did find a bottle of local bubbles in the room but assume this was from he vacation club talk we went to because they said they would give us a gift so assume that was their gift.…

Date of stay: October 2021Trip type: Traveled as a couple

Room Tip: Choose another hotel and avoid weekends if you do go

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1 Helpful vote

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Occidental Punta Cana Resort (All-Inclusive), Bavaro

Occidental Punta Cana

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