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    Occidental Punta Cana

    Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (668)
    Pool & Beach (254)
    Room & Suite (105)
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    Overview

    • Excellent48%
    • Very good24%
    • Average11%
    • Poor7%
    • Terrible8%
    Travelers talk about
    “first club” (44 reviews)
    “royal club” (30 reviews)
    “beach bar” (29 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    3.5 Star Hotel
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    Melia Caribe Tropical
     
    Grand Bahia Principe Turquesa
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Time of year
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    Reviewed 2 days ago via mobile

    We stayed April 5-12th/17. Booked through AirTransat. Upon arrival we were told at check-in that no renovated rooms were available. How is this possible when the Barcelo Hotel Group advertise this as "COMPLETELY RENOVATED"! (See their website). We refused for over an hour until we...More

    Helpful?2  
    Reviewed 2 days ago

    I went with 4 other people, our rooms had no power and no water, bathrooms were not cleaned, some mold in bathroom, toilet not flushed from last occupants. Other peoples clothes in my bed, roof leaked, view was of the septic tank and smell as...More

    Helpful?2  
    Reviewed 3 days ago

    Everything was great expect the room. My wife and I were put into a room that was very old and dirty, with broken tiles in the bathroom and fixtures that were very very old. Tried to get moved and had nothing but a run around...More

    Review collected in partnership with this hotel
    Helpful?5  
    Response from gpcsm, Community Manager at Occidental Punta Cana

    Dear Wayneaa436, Thank you for taking the time to provide us with feedback regarding your recent stay. Needless to say, it is disappointing to hear that we were unable to meet your expectations. There is nothing more important to us than our guests satisfaction. We...More

    Reviewed 4 days ago via mobile

    I am rating this average just because I have mix feelings about the stay! The area is nice! Th beach is beautiful! They activities were pretty cool!!! When we booked our room it was advertised that this was a newly renovated resort however when we...More

    Helpful?3  
    Response from gpcsm, Community Manager at Occidental Punta Cana

    Dear Karina F, Thank you for providing us with feedback regarding your recent stay at the Occidental Punta Cana. Needless to say, it is disappointing to hear that we failed in regard to offering you a pleasant holiday experience. We´d like to take this opportunity...More

    Reviewed 4 days ago

    I highly recommend looking elsewhere in Punta Cana. With the exception of Jose, who seemed to run much of the dining and the lovely woman who cleaned our room, the service here was horrible. Our Representative from the First Club rented us a modem for...More

    Helpful?2  
    Response from gpcsm, Community Manager at Occidental Punta Cana

    Dear Liv4theBeach2017, We would first like to thank you for choosing the Occidental Punta Cana as your holiday destination. We are sincerely sorry that you have left with a negative perception of our hotel. Our goal is to always provide each and every one of...More

    Melia Caribe Tropical
     
    Grand Bahia Principe Turquesa
     
    Occidental Caribe
     
    Karibo Punta Cana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Beachfront
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Spa
    Details
    • Price range
    • $136 - $343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 On the Beach Hotel in Bavaro
    • #17 Top resorts Hotel in Bavaro
    • #17 Spa Hotel in Bavaro
    Photos
    Traveler (668)
    Pool & Beach (254)
    Room & Suite (105)
    Dining (42)
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    Questions & AnswersAsk a question
    Karon V
    Does this resort allow a 1 night stay. Just looking to stay one night before checking in elsewhere.
    April 19, 2017|
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    NewEnglandGal
    We booked a superior room here, and I am very worried we are not going to be happy with our room. I would like to hear from the Punta Cana staff directly. There are so many complaints about guests who are extremely dissatisfied about their rooms. My stomach is just turning over and over when I think about it. We are staying a week - from April 29 to May 6. We have been to 7 other resorts in Punta Cana, have always requested a 'superior' room, and we have always been pleased with our room. Please let us know we won't be upset with our room!
    April 19, 2017|
    Answer Show all 5 answers
    Response from woomanix | Reviewed this property |
    Honestly I am not sure what a "superior" room is - we were definitely in their VIP suite area and the room issues weren't our issue. I'm sorry I can't give you a better answer. Is it part of the hotel?
    1
    Vote
    Ksenia C
    Hello! Does anyone know what is a dress code in ala cart restaurants for men ? Can you wear jeans and polo shirt for example ? Or you have to wear dress shirt and pants only ? Thank you
    April 17, 2017|
    Answer Show all 6 answers
    Response from HeatherandFriends | Reviewed this property |
    Hi, dress/casual long pants and closed in shoes. Golf shirts are great choice.
    0
    Votes
    Room Tips
    "ask for the newly renovated rooms"
    Read review
    "Didn,t get what we paid for, NO WATER."
    Read review
    "As for a renovated room - work continuing to update all rooms."
    Read review
    "The rooms withe the palms are a bit more quiet, than the other ones."
    Read review