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Occidental Grand Punta Cana

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Occidental Grand Punta Cana
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8,516 Reviews from our TripAdvisor Community

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Showing 5,002: English reviews
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Moldy rooms, poor food, limited access to the resort if you don't stay in the club part. Management could care less about trying to make any compromises or moving us to non moldy rooms. Wifi doesn't really work in the rooms, and it isn't "free" like they claim. On a positive note, all the bartenders and restaurant workers were extremely... More 

Helpful?
Thank Matthew S
Groningen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The over all quality of the resort is very good, the buffet restaurant is very good with a lot of different types of food. The music however is so annoying, please play the dominican music or real music, for example the two musicians who were playing so refreshing, the well known songs by only a very poor guitar was terrible.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Q9945HHrobm
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear Q9945HHrobm, Thank you for sharing your recent experience at the Occidental Grand Punta Cana with us and the TripAdvisor community. I’m general we are pleased to hear that we were able to meet your expectations with regards to our installations, food options and, most of all, that we were able to offer you a pleasant holiday experience. I have... More 

Quebec, Quebec, Canada
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The are renovating 5 on 9 building. It will be perfect. The size of the property is ok, not too big so they can offer a personalized service. Food is good. Last year I went there and for sure the next year, it will be the same resort.

Helpful?
Thank Lucie T
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear Lucie T, We truly appreciate the time taken to share you recent experience at the Occidental Grand Punta Cana with us and the TripAdvisor community. I’m general we are am pleased to hear that we were able to meet your expectations in many regards and, most of all, that we were able to offer you a pleasant holiday experience.... More 

West Bloomfield, Michigan
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Royal Club and had a wonderful time. Jose Antonio was a great bar tender at the beach and very personable. The staff treated us like royalty and we appreciate the outstanding service.

Helpful?
Thank 43edwin123456
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear 43edwin123456, Thank you so much for taking the time to leave a review regarding your recent stay at the Occidental Grand Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a superior quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we... More 

Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I stayed with my son and wife at this place last May. Unfortunately we discovered that part of the resort is under construction. A few days after our arrival they started to close the pool area next to our building; making our walk to the ocean much longer. Also the rooms and bathrooms we're very outdated and the pools are... More 

Helpful?
1 Thank Ruben1986
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear Ruben1986, Thank you for taking the time to write a review regarding your recent experience with us. Your comments have been forwarded to the management for consideration. Our goal is to provide each and every guest with an excellent holiday experience. We strive to offer nothing less than five-star quality service. It is without a doubt disappointing to hear... More 

Hollywood, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Bavaro is a beautiful place but very disappointed that I choose Occidental Grand; worst hotel I ever stayed in Bavaro and I have visited this area many times. when checking in we lost over one hour because they didn't have system working properly; the line at check in was awful long. when checking out they didn't have printer and I... More 

Helpful?
1 Thank MiguelTenere

Travelers are raving about these Bavaro hotels

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel was ok. It was under construction and when we first arrived we were given a room right in front of the construction zone. After complaining they moved us to a better room. The rooms are old and kind of moldy smelling. The food was really good and so was the nightly entertainment. The service wasn't the greatest and... More 

Helpful?
1 Thank mannynchristy
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear Mannynchristy, Thank you for choosing us as your holiday destination. Needless to say, we are saddened to read that our holiday offering didn't meet your expectations. Please know that we will take your comments and suggestions into account in virtue of taking the necessary measures to satisfy all of our guests. We truly apologize for that our holiday offering... More 

Eibar, Spain
1 review
5 of 5 stars Reviewed 1 week ago

I had a really nice week: the room was big and so was the bed, the staff was very kind and helpful, the restaurants were magnificent and the buffet a surprise every day. the pools and beach were wonderful places too and there were not too many people. As far as I know, the Occidental is higuer quality tan the... More 

Review collected in partnership with this hotel

Helpful?
Thank telleriaa
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear Telleriaa, We sincerely appreciate the time taken to share a few words regarding your recent visit to the Occidental Grand Punta Cana. We were thrilled to host you on your recent trip to the Dominican Republic. Needless to say, we are pleased to hear that we were able to meet your expectations. That said, we hope you return in... More 

Fayetteville, Arkansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great place if you like to party and lie in the sun. The staff is very very friendly and the first club went above and beyond for us. This would be a great place to vacation for anyone who loves to have a great time.

Review collected in partnership with this hotel

Helpful?
1 Thank Ellen S
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear Ellen S, We thank you for taking the time to share your recent experience at the Occidental Grand Punta Cana with us and the TripAdvisor community. We are glad that we have satisfied your expectations. We always strive to offer each and every one of our guests an excellent holiday experience. We are glad to see you’ve noticed our... More 

Thornton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The facility was great, out sounding service, food was awesome, staff was very friendly. I would highly recommend a vacation here. Upgrading construction was going on in one building but no loud noises or bother to customers.

Review collected in partnership with this hotel

Helpful?
2 Thank dianesP328FT
Occidental_PC, Community Manager at Occidental Grand Punta Cana, responded to this review

Dear DianesP328FT, Thank you so much for taking the time to leave a review regarding your recent stay at the Occidental Grand Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a superior quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The experience of staying at the Occidental Grand Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Grand Punta Cana

Address: Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $117 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Grand Punta Cana 3.5*
Number of rooms: 852
Reservation Options:
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Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Occidental Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#13 On the Beach Hotel in Bavaro
#14 Spa Hotel in Bavaro
#14 Top resorts Hotel in Bavaro
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