Bahia Principe Grand Punta Cana
Bahia Principe Grand Punta Cana
Carretera El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
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About
#47 of 56 hotels in Bavaro
Location
3.9
Rooms
3.0
Value
3.3
Cleanliness
3.4
Service
3.5
Sleep Quality
3.0
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Property amenities
Bar / lounge
Restaurant
Beach
Room features
Safe
Location
Carretera El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
133 Restaurants
within 5 miles
Reviews
Traveler rating
- 9
- 1
- 1
- 1
- 6
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Detailed Reviews
Well equipped resort in Punta Cana. Note that it is a big resort so may need to walk a bit - there are frequent and golf carts that ferry guests to the beach and main building (buffet) with stops in between. Mosquito prone - bring spray. Overall a clean and well equipped resort located adjacent to several large resorts so it will be busy. But those looking for a long beach to walk, then highly recommend! Staff were fantastic!
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Date of stay: December 2024Trip type: Traveled solo
Room Tip:Â Bring bug spray.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This resort was a disappointment in many ways. It is very dated - lacks wifi, lacks accessibility, power goes out intermittently, serving staff are unfriendly, surly and inefficient. Coffee machines in the lobby are always broken. Customer service and front desk reps were good and the only source of information. The Indian & Greek a la cartes were good but limited to three restaurants only.
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Date of stay: February 2024Trip type: Traveled with family
Value
Location
Service
Room Tip:Â I advise there are much better lo coin Punta Cana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is our second time at the same hotel. We are very disappointed at how run down this hotel has become.
The rooms desperately need updating.
They don’t have kettles in the room for tea/coffee making facilities. They have a coffee filter machine which takes ages and the water hardly heats up.
For hot drinks, during the day and evening, we have to go to the lobby. Unfortunately, the machines don’t work and are not manned. It’s very filthy. If the hot water urn runs out, no one mans that either.
When I complained, the manager litterly started shouting at me and asking me whether I had approached the bar staff. All bar staff were busy serving guests who wanted cold drinks and alcohol. All I wanted was hot water. The lady manager who was in charge was busy cleaning tables and only filled the coffee machines with water after I made noise.
To exchange your money, it’s very difficult as one day we were told they haven’t got any money. So my husband went to the Punta Cana side - he was told, if we are in Bavaro part, we can only change money there.
Next day, we went to change money and they didn’t have any small change. So, then, we were asked to go to the Punta Cana reception to get small change.
Overall, we are very disappointed with this hotel and we will certainly not be visiting it again.
The rooms desperately need updating.
They don’t have kettles in the room for tea/coffee making facilities. They have a coffee filter machine which takes ages and the water hardly heats up.
For hot drinks, during the day and evening, we have to go to the lobby. Unfortunately, the machines don’t work and are not manned. It’s very filthy. If the hot water urn runs out, no one mans that either.
When I complained, the manager litterly started shouting at me and asking me whether I had approached the bar staff. All bar staff were busy serving guests who wanted cold drinks and alcohol. All I wanted was hot water. The lady manager who was in charge was busy cleaning tables and only filled the coffee machines with water after I made noise.
To exchange your money, it’s very difficult as one day we were told they haven’t got any money. So my husband went to the Punta Cana side - he was told, if we are in Bavaro part, we can only change money there.
Next day, we went to change money and they didn’t have any small change. So, then, we were asked to go to the Punta Cana reception to get small change.
Overall, we are very disappointed with this hotel and we will certainly not be visiting it again.
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Date of stay: May 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â This hotel has run down totally.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Update review whilst at the hotel. We are supposed to be silver members at Bahia Principe based on how many times we have stopped at a Bahia Principe hotel as part of a loyalty scheme.
The silver members are supposed to have discounts on lobby shops 10% plus many other things like spa, wine, excursions.
I tried to purchase some gifts at the lobby shop at grand Punta Cana today and was told there isn't a discount on the system with my room number 7205. I then spend over an hour going back and fourth between the customer service staff at the lobby telling me I do have the 10% discount on my room and even printed off proof to show the shop, and the lobby shop saying the till system does not allow discounts with my room number.
After speaking to 3 different customer service staff I gave up and didn't buy anything.
The discount wasn't a lot but that's not the point.
It's the fact the hotel offers perks and discounts for being a loyal customer but does not want to honour them.
There was another couple in the shop the two were silver members and said to me they never got any discount either.
The silver members are supposed to have discounts on lobby shops 10% plus many other things like spa, wine, excursions.
I tried to purchase some gifts at the lobby shop at grand Punta Cana today and was told there isn't a discount on the system with my room number 7205. I then spend over an hour going back and fourth between the customer service staff at the lobby telling me I do have the 10% discount on my room and even printed off proof to show the shop, and the lobby shop saying the till system does not allow discounts with my room number.
After speaking to 3 different customer service staff I gave up and didn't buy anything.
The discount wasn't a lot but that's not the point.
It's the fact the hotel offers perks and discounts for being a loyal customer but does not want to honour them.
There was another couple in the shop the two were silver members and said to me they never got any discount either.
Read more
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well I wrote a review 1 week into holiday on here and my opinion did not change it just got better daily. Staff are super friendly & happy to help, this hotel really goes the extra mile in making your holiday an experience to remember for the right reasons.
We enjoyed the pool nearest the beach so much going and no pressure to join in but great to observe. Daily a show at the pool at 4pm never had this anywhere before & the little extras I spoke about well popcorn trolley coming round whilst you watch show, ice lollies, hotdogs, pizza, doughnuts-fantastic.
Absolutely immaculate resort and the only time you saw anything out of place was due to others being disrespectful leaving glasses anywhere or food plates or on one occasion whilst we was there someone had totally destroyed all the table & chairs on there balcony - all this is constantly dealt with by the staff .
If I can give anyone advice please please don’t listen to the awful reviews I cannot understand any of it , this is an absolutely fantastic resort with wonderful staff & immaculate so just book and enjoy as we did, will definitely be returning.
We enjoyed the pool nearest the beach so much going and no pressure to join in but great to observe. Daily a show at the pool at 4pm never had this anywhere before & the little extras I spoke about well popcorn trolley coming round whilst you watch show, ice lollies, hotdogs, pizza, doughnuts-fantastic.
Absolutely immaculate resort and the only time you saw anything out of place was due to others being disrespectful leaving glasses anywhere or food plates or on one occasion whilst we was there someone had totally destroyed all the table & chairs on there balcony - all this is constantly dealt with by the staff .
If I can give anyone advice please please don’t listen to the awful reviews I cannot understand any of it , this is an absolutely fantastic resort with wonderful staff & immaculate so just book and enjoy as we did, will definitely be returning.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The beach pool does get busy so don’t expect a sunbed after 2pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Excellent service and facilities, good quality daily shows and international restaurants to not leave blades on the plate. Our romantic dinner on the beach was an experience that surpasses much of what we have experienced so far. It's happiness in every corner!
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Automatically translated
Date of stay: December 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Las toallas que prestab para la piscina y la playa escasean después de las 4 de la tarde, trata...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Long waits for check in and checkout..very rude and unhelpful. If you only speak English you will have a very hard time. Our room was never cleaned..sheets were dirty..only 2 lights worked in the room.completely outdated. Huge water leak in bathroom from room above. I went to front desk and went to the front of the line as the water was pouring through the ceiling light and the ceiling was buckling. I said please there is a big problem in my room and as nasty as he could be...I was told to get on the back of the line. Ceiling panels were removed and the amount of mold in the sheet rock made my skin crawl..refused to give us a new room
Was bitten every night while im bed. Horrible experience...dont go
Was bitten every night while im bed. Horrible experience...dont go
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Date of stay: January 2023Trip type: Traveled with family
Room Tip:Â Avoid this place...they care about nothing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just checked in and this hotel is disgusting. I just checked in with my husband and 4 grandkids and very disappointed. We are considering returning home tomorrow. The sheets are mildewed, the shower tile are mildewed and disgusting. My grand daughter refuses to shower in the unsightly shower. Stay away from the Grand Bavaro.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I went in 2018 the hotel was huge its very nice rooms. Excellent food doesn't mean your drinks.
Spectacular beach and very good services and amenities.
The kids have a great time x q has a waterslide area and if they enjoy the parents too.
The beach bar eata open 24 hours.
Spectacular beach and very good services and amenities.
The kids have a great time x q has a waterslide area and if they enjoy the parents too.
The beach bar eata open 24 hours.
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Automatically translated
Date of stay: April 2024Trip type: Traveled with family
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What an absolute great holiday is was. I would like to thank the entertainment team for all the hard work.
I would like to thank Elizabeth for her hard work and looking after us and making us feel like family. She was always there to welcome us in the morning and evening. Making sure we had everything and encouraging us to take part in all activities. She is very bubbly , happy and full of energy she is just a ray of sunshine and it has been a pleasure to meet her. She made out family feel very welcome.
I would like to thank Elizabeth for her hard work and looking after us and making us feel like family. She was always there to welcome us in the morning and evening. Making sure we had everything and encouraging us to take part in all activities. She is very bubbly , happy and full of energy she is just a ray of sunshine and it has been a pleasure to meet her. She made out family feel very welcome.
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Date of stay: November 2022
Value
Service
Room Tip:Â Make sure you bring repellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$186 - $275 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBAHIA PRINCIPE GRAND PUNTA CANA - Updated 2025
Frequently Asked Questions about Bahia Principe Grand Punta Cana
Which popular attractions are close to Bahia Principe Grand Punta Cana?
Nearby attractions include Escape Room Punta Cana (4.7 miles), Vivaldi Cigars (4.6 miles), and Escapology (4.3 miles).
What food & drink options are available at Bahia Principe Grand Punta Cana?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Bahia Principe Grand Punta Cana?
Conveniently located restaurants include MabĂ Restaurant, Noah Restaurant & Lounge, and Bachata Rosa, SBG.