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Vista Sol Punta Cana Beach Resort & Spa

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Avenida Alemania El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
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Pool & Beach (2142)
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 59 in Bavaro
Location
4.3
Cleanliness
3.9
Service
3.8
Value
4.0
Vista Sol Hotel Punta Cana Beach Resort & Spa is a in Punta Cana, the perfect place to spend an unforgettable vacation. Located on the east coast of the country, on the shore of the famous “Playa Bávaro”, chosen by UNESCO as one of the top 10 most beautiful beaches in the world, Vista Sol Hotel Punta Cana Beach Resort & Spa is set deep in a peaceful haven of turquoise water, white sandy beaches and a wide array of tropical vegetation that move in the wind to the rhythm of Merengue and Bachata. There are 548 rooms available, perfectly equipped to satisfy all of our guests needs in order to enjoy all of the beauty and splendor of the Caribbean. The facilities of the resort include 3 pools, 6 restaurants, a nightclub, a theater and show area, WIFI, and for the children, a Kid's Club, all in the middle of paradise, surrounded by beautiful palm trees, tropical colors and exquisite aromas of the Caribbean Sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Vending machine
Swimup bar
Poolside bar
Mini golf
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Park View
Languages Spoken
English, French, Russian, Spanish and 2 more
6717Reviews1203Q+A100Room tips
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Wim wrote a review May 21
Emmen, The Netherlands1 contribution
+1
This resort is very very good. We liked the annimation team espacially. Food was good and the staff in de buffet restaurant super motivated to give yoy the best service. Als the staffbat the bars were very kind and make us happy. We didn't like the sellers whit the Grey t shirts on the beach, but once you set no, they go away. The rooms are cleaned every day.
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Date of stay: May 2022Trip type: Traveled
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Marcemarc99 wrote a review May 15
London, United Kingdom20 contributions1 helpful vote
Everything was great but I have knocked off 1 star because there is a enclosure of birds divided into 3 parts. I hate seeing birds in cages. 2 of the parts that hold parrots are alot smaller than the middle part of the enclosure that holds chickens. The 2 smaller parts are too small for the birds. The 2 smaller parts of the enclosure that hold parrots could easily be made larger. The buffet food was great so much choice beach was great.
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Date of stay: May 2022Trip type: Traveled
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Arrun C wrote a review May 15
Copenhagen, Denmark1 contribution
I must admit that I didn’t come here with great expectations given the low price and mixed reviews, but our experience was very positive. The resort is well managed. The grounds are beautifully kept and filled with shady palm trees. Our room was clean and perfectly adequate for our needs. Public areas and restaurants are likewise clean and well attended by staff. The staff was perfectly sweet with us - we didn’t have a single problem with them. If you can brush up enough basic Spanish to exchange pleasantries and order food and drink, this goes a long way - otherwise, you can just point at what you want and this works fine. Tipping for drinks is appreciated but not expected. In fact, I found that smiling and not acting entitled at the bar works even better than tipping (just a piece of advice 😉). We did tip our housekeeper too, but not every day. The clientele during our stay was diverse, with guests from Latin America, Europe and the States. Everyone was perfectly polite - I didn’t meet a single obnoxious person. The beach is beautifully shaded, has more than enough sun loungers and is a lovely place to spend the day. There are certain hawkers/pedlars who are authorised to sell on the beach. If you don’t want to buy from them, just say ‘no gracias’ and they will leave you alone. On the negative side, internet connectivity is poor. This is advertised as being offered in public areas only, but even here it is intermittent and unreliable (look into getting a local SIM card or check your provider’s roaming charges). The mixed drinks could be better standardised. Sometimes we had to ask (politely!) for extra liquor in our cocktails. Overall, astonishing value and highly recommended if you are on a budget.
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Date of stay: May 2022Trip type: Traveled
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Billy wrote a review May 14
East Kilbride, United Kingdom4 contributions1 helpful vote
First impression at the check in desk, they offer a $50 per person, per night VIP up-sell. So straight off the bat, they're looking for more money which I think provided spa discounts, accommodation in a sea front building and a separate VIP bar? IDK, we declined. We eventually found our way to our building after taking a few wrong turns because they just leave you to navigate the resort yourself with a little map/pamphlet that didn't really help. Aircon was loud, ineffective and never really cooled the room, apart from that the room was okay. I'm from a country where tipping isn't the norm, perhaps this is how I found out just how rude the bar staff could be. I was thinking I'd get a few drinks over the course of an hour or two then drop some notes in the tip jar but my God, some of the staff were standoffish or even outright rude so I never tipped them. I then realised that they were so nice and attentive to people who threw money in the jar prior to ordering, by this time I was done with the whole premise of tipping these awful rude people (at the pool bars). The barmen in the cafeteria were always pleasant though. The cafeteria/buffet was the most disappointing part. All the cooked food was cold, completely inadequate labels on it and much of it was undercooked. I don't like pork or ham, and when something was labelled as "whatever with meat" and I asked what kind of meat, I couldn't get an answer as almost none of the staff spoke English. Some dishes, such as "stuffed aubergine" didn't mention meat but they were stuffed with ham. The freshly cooked pasta was always good though. The Mexican, BBQ and Italian restaurants were slightly better than the buffet but set times were a little frustrating and again no catering staff really spoke English. I only found out on the last day (too late) that the gourmet restaurant's formal dress requirement basically meant "no swimwear or open sandals/flipflops); so I would have gone but thought I'd need to overdress and couldn't be bothered. The beach was absolutely hoaching with people selling tours, tat, cigars and hair braiding. You could be lying with your eyes shut, earphones in and they'd stand over you shouting "Hola" until you respond. Some of the ones who didn't speak English would then try to get you to talk into Google translate on their phones as they literally wouldn't take "no" for an answer. There were security guards all over the beach, they were not interested in curbing this awful behaviour; actually they would stand and chat with the beach vendors at times. Three separate attempts to sunbathe on the beach were repeatedly interrupted so we gave up. Mosquitos are a problem at this resort, clearly they don't bother some people but if you're prone to bites then you're going to get bitten here. We were having to use deet and citronella products almost constantly. A nice man who greets you at breakfast time and claims to be the concierge may offer you a VIP lunch at a neighbouring resort. DO NOT FALL FOR IT, they shuttle you away at 12 noon to the Grand Palladium resort where you get to try their really nice buffet and then they keep you there until 5pm while they try to sell you a Palladium Travel Club membership which costs tens of thousands of dollars. We got caught up in this with two other couples, they said if I left before the "presentation" then I'd have to pay $20 for the journey back. I stated how angry I was at being misled and they agreed to send us back for free right after lunch. BTW, an Uber would have cost like $2 and the conversation which ended our VIP lunch was confrontational with both myself and the sales rep raising our voices; a lot of people certainly wouldn't be comfortable getting into such a situation. No such thing as a free lunch! There's really not much surrounding the resort, so be sure you've got Uber so you can take trips to Downtown for shopping, buying snacks or whatever. There is a free shuttle to Blue Mall, it's an expensive little mall next to the airport and the free shuttle gives you two hours there. You will need to visit three of the sponsor stores to obtain a stamps for your return journey, Levis, Zara etc. We were happy to wander there for a couple of hours but it was nothing special, certainly wouldn't return to it if we ever found ourselves back in DR. Reserving loungers is not allowed so you won't visit a half empty pool to find everyone has "taken" the loungers for themselves. The shop is freezing, such a relief at times and the staff in there are nice and helpful. The room maids are all very nice, friendly and helpful (we were sure to tip them at the end of our stay). The wandering peacocks, aviary, fish ponds and iguanas are interesting and enrich the surroundings. My 1 star rating for service is based on the awkward, unwelcoming up-sell on check in. The fact that so many catering staff don't speak English and aren't interested enough to ask a colleague to assist. The VIP lunch scam is abysmal, stealing a whole day from guests is completely unacceptable. Some of the bar staff ensured you knew they didn't want to deal with you because you didn't drop a couple of dollars in their jar, again, unacceptable.
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Date of stay: May 2022
Rooms
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Sleep Quality
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Chloe W wrote a review May 14
4 contributions
Me, my husband and my daughter spent 7 days at Vista Sol and we do not have a single complaint! It was a dream holiday, couldn’t of asked for more. I just wanted to give a huge thank you to KEYLEY who was the children’s entertainer for the mini club and disco. KEYLEY speaks mainly Spanish whilst my daughter speaks only English but that did not make a difference in they’re bond. My daughter is still asking for KEYLEY even from England! THANK YOU KEYLEY! THANK YOU VISTA SOL!!
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Date of stay: May 2022Trip type: Traveled
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 1 week ago
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your lovely comment. Thank you for your feedback which certainly helps us to monitor and improve our service. We hope to have you with us again. Best Regards, Brigida Guerrero Guest Service
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patricija domjanic wrote a review May 12
3 contributions
Love the resort, its not big and everything is close for max 3min of walk. Clean beach with no grass,nice clean room, good food, very nice employers. Even the beach sellers were nice and no pushy. We were never bored. The whole animation team was so friendly, lovely and careful. Recomendation everybody Maria, Lenny, Johnathan, Francisco😁 We will come back for sure! Only the rapid antigen test, 45$. That i dont like. Its way to much! We hear other hotel for own guests has it for free.
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Date of stay: May 2022Trip type: Traveled
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jwoo13 wrote a review May 11
39 contributions5 helpful votes
+1
I would rate this resort as a 3.5 out of 5. My wife and I stayed from 4/15/22 - 4/21/22. This was our second trip to Dominica Republic and previously we stayed at Bahai Principe Punta Cana. I have previously reviewed that resort. We were looking for something smaller and Vista Sol is a smaller resort. Room I paid a little more for a "partial ocean view" and the view from our room was a beautiful garden view that included the ocean. We also went with a two queen bed because why not. The room was cleaned daily but had some issues. The toilet would not flush and it took a day for it to be fixed. The air conditioning worked but would make the room smell smokey as the return must be shared between rooms. The couple next to us smoked and it would come into to the room. The "queen" beds were actually twin which foiled our plans. The mattress were not that comfortable nor were the pillows. Imagine packing popcorn sealed in a sac and that is the two pillows. There are maybe 4-5 channels that are in English for the television and there is not internet in the rooms so don't bother bringing a firestick. The refrigerator has some waters only. Don't expect Cancun, this is a poorer country. I liked that the bathroom was an actual separate space with a fan. The shower was very nice with good water pressure and warm water. Water would not get as hot as my personal preference. Some of the towel fixtures were loose, the vanity was nice. Food As with many of the other reviews, the alcohol is a bit throttled, as it is available at several bars and you will usually have to wait and there is not a lot of brand variety. My travel drink of choice is a Miami Vice, but unfortunately the Pina coladas war watery instead of slushy; rum and cokes were fine. We tried all restaurants and liked the Mexican restaurant the most. The wines were not good and ordering an liquor drink is hit or miss for example at the Japanese restaurant I ordered a rum and coke and was brought a glass quarter full of strait rum. Some restaurants would let you order multiples of apps or entrees and others would be more strict to one option only. If from American the the steak and beef will not be what you are used to so be prepared. The buffet had solid options daily that would not change. The fried chicken at the buffet was fantastic! A couple of nights after leaving a restaurant we would go back to the buffet. I loved the coffee/expresso machines at the buffet and omelet station for breakfasts. I liked the openness of the buffet and that the peacocks would come inside to visit. Get a table close to the border of the buffet area close tot he Japanese restaurant for good internet reception. Beach We did not visit the few pools on the resort so I can't say much about them, only that there were always kids playing around. This would seem like a fine family place but we left our kid at home. The beach had very nice views and was nicer than many places to stay as you walk in both directions. I brought my own snorkeling set and saw plenty of fish around the right side of the beach where there is a kelp area. The swimmable portion extends 20 or so feet before it is roped off for sea traffic so the advertised pictures are a little misleading. We found the most peace on the right side after passing the kid area but before the Gold Club section. There will be plenty of people walking back and forth soliciting you for braids, massage, hats, bags and they will leave you alone when you don't show interest, and then another will come. It wasn't a problem but repetitive. We spent all days at the beach for reading, swimming and relaxation. A few people had their own drink thermoses which made for larger drinks from the bar which is a good idea to save trips. The resort is very beautiful and taken care of for the most part. Staff is friendly and look good in their uniforms. Most wore masks if that is important to you and we did have to pay for a rapid covid test $80/pp before leaving. Pickup and drop off to air port was easy with the company Nexo that is there. I tipped regularly but it is not required, bring dollar bills as they will not always break large bills for you due to counterfeiting. I wish they would pick up Cigarette butts that are on the beach and outside in front of balconies. The birds and wildlife were pretty. **Night events were not in English and we only encountered a few other couples who spoke English (from Canada). Was not a problem but your nightlife is limited. We did not go on any excursions (have done previously and had a good time) or rent anything. I would come to Dominica again and try another place.
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Date of stay: April 2022
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Rooms
Service
Room Tip: Bring a thermos for drinks, better internet in lobby and diner by beach
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Kelly P wrote a review May 5
1 contribution
Our issues started with Sunwing at the airport. Don't fly sunwing!!! Upon arrival at Vista Sol we carried out own bags to room (no staff to help). I felt like I was sleeping on a box spring. I woke up and was in so much pain on my right side. I asked the front desk for a new mattress or to change rooms at 10am, 7pm and 10 pm. I suggested 10 blankets that I could fold over would probably do the trick. I was told that two blankets were the max. I said I would stand at front desk until a new mattress was delivered. She told me to go to my room. A new mattress was on its way. I waited up most of the night. My watch said I slept for 1hr and 24 mins.... All light sleep. In the morning I found ,2 blankets sitting outside my door. 2. WTF I approached front desk after breakfast and asked to speak to the manager. A number of times. I was pointed to a lady in public relations walking by. I must add that I was pissed and I told her so. I explained my situation, told her I didn't appreciate being lied to by her staff. She told me blankets would be dropped off. 3 were left at my door. ???? Yesterday I woke up covered in bed bugs. 150±. I was livid. I called the desk and asked to be moved to another room. It took 2 hrs. First a porter arrived with a can of raid and spoke no english. (Keep in mind the majority of staff speak no english). A can of raid???? I called the front desk and demanded another room. Moving to another room.shouldn't take 2 hrs. It did and all the whole I stood in the hallway outside my room. In my new room I called to ask if someone could fix my safe because it wouldn't lock. I waited until dinner time, then went to dinner. The mattress in room 10119 was much better. This morning I went to FRONT desk and asked to have someone fix my safe. I was asked for $10US dollars. Again, WTF. I asked to speak to a manager and was told it is an additional tee for the safe. We paid $4050 for a room with a box spring to sleep on, woke up covered in bites, had to pack up and move all belongings and they want to suck us dry for another $10. Are they serious? Once again I spoke to someone in public relations. She reiterated the $10 charge. I pulled down my pants (literally) and showed her my bed but bites. She made a call, said Sunwing in spanish,then asked for my passport. ???? I need to go to my room to get my passport, return and sign a waiver not holding the hotel, not Sunwing, liable for my bed bug bites. A waiver. A th waiver. Well that settles that. I am going after sunwing for compensation. If anyone has gone that route please message me and let me know the steps you took. Lie to me? Take $4050 and knowing I moved rooms due to bed bug bites and still charge me $10???? If goes to show you how cheap this company is. #sunwing #seeyouincourt. Unable to upload pics. Will try again from my cell.
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Date of stay: April 2022
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Location
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Room Tip: Beds are Rock hard. Bring an air mattress to sleep on. Check mattresses for bed bugs!!!!
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Yalixza Gomez wrote a review May 4
2 contributions1 helpful vote
Maria ozuna was great in the entertainment. she would have us play very fun games in the beach and personally provided me with diplomas for winning the games since i was leaving before the ceremony!!!
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 2 weeks ago
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your lovely comment. Thank you for your feedback which certainly helps us to monitor and improve our service. We hope to have you with us again. Best Regards, Brigida Guerrero Guest Service
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Wendy M wrote a review May 4
Sioux Falls, South Dakota26 contributions27 helpful votes
This was our first time to Punta Cana, but we’ve frequented several all inclusives in Mexico and they are all the same. Pros: this place was immaculate. Very clean and well kept. No mold in the corners in the bathroom like a lot of places we’ve seen Severely restaurants to choose from for dinner but only one breakfast/lunch option and the food was always the same during the day. Dinners were great Staff was super friendly but hard to understand. Very few spoke English and if they did it was difficult to decipher. Not complaining. Just an observation. We adjusted because we were in their county of course. Our housekeeper, Julio was the bomb. I left a note asking for an extra blanket because I needed to sleep on the couch (bed super hard) and when we returned he actually made the couch into a bed for me. So sweet. Cons: it’s not actually “all inclusive”. You could only get certain mixed drinks off a special menu. There were about 12 to choose from. Basic drinks. Margarita. Mojito. Drinks they can make with staple liquor. Other drinks costs extra. Baileys, for example. They didn’t even have Champaign for mimosas. It wasn’t included. And no drinks during dinner other than beer and wine. No explanation as to why but we think it may be because the staff was under 21 and unable to serve it. When we asked what kind of wine it was we got “red or white”. They had no clue. Bed was rediculously hard. Like a board hard. Good luck getting comfortable. Most bars close pretty early except the lobby bar. They were the best. The beach bar burned our drinks so bad we couldn’t even drink them. Overall I would go back, but only if I got a special deal on pricing. We paid too much for a hard bed and for limited drink choices. 😊
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Date of stay: April 2022Trip type: Traveled
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 2 weeks ago
Dear guest, Greetings from Vista Sol Punta Cana. Thank you for your nice comment. We are delighted that you enjoyed your stay with us and that our staff appreciated our service. We apologize for any other inconvenience you experienced during your stay, but we will try to improve our service. Thank you for choosing Vista Sol Punta Cana. Honestly, Brigida Guerrero Customer service
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PRICE RANGE
$121 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carabela beach hotel punta cana, carabela beach resort and casino, carabela bavaro hotel, carabela bavaro punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
548
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Frequently Asked Questions about Vista Sol Punta Cana Beach Resort & Spa
Which popular attractions are close to Vista Sol Punta Cana Beach Resort & Spa?
Nearby attractions include Olasouvenirs (0.2 miles), Dominicana Rai (0.2 miles), and Aromas Museum (0.1 miles).
What are some of the property amenities at Vista Sol Punta Cana Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Vista Sol Punta Cana Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vista Sol Punta Cana Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vista Sol Punta Cana Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Vista Sol Punta Cana Beach Resort & Spa?
Conveniently located restaurants include Pastrata Mexican Restaurant, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Vista Sol Punta Cana Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Vista Sol Punta Cana Beach Resort & Spa have airport transportation?
Yes, Vista Sol Punta Cana Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vista Sol Punta Cana Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Vista Sol Punta Cana Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Vista Sol Punta Cana Beach Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, and Portuguese.