Vista Sol Punta Cana Beach Resort & Spa

Vista Sol Punta Cana Beach Resort & Spa

Avenida Alemania El Cortecito, Bavaro, Punta Cana 23301 Dominican Republic
Traveler (10315)
Panorama at the Vista Sol Punta Cana
360
Panoramas (20)
Dioslangel au bar de la plage. Excellent service, toujours souriant et très amusant 🍹🥥
Pool & Beach (2220)
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About

4.0
#17 of 25 all-inclusives in Bavaro
Location
4.4
Cleanliness
3.9
Service
3.9
Value
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Vista Sol Hotel Punta Cana Beach Resort & Spa is a in Punta Cana, the perfect place to spend an unforgettable vacation. Located on the east coast of the country, on the shore of the famous “Playa Bávaro”, chosen by UNESCO as one of the top 10 most beautiful beaches in the world, Vista Sol Hotel Punta Cana Beach Resort & Spa is set deep in a peaceful haven of turquoise water, white sandy beaches and a wide array of tropical vegetation that move in the wind to the rhythm of Merengue and Bachata. There are 548 rooms available, perfectly equipped to satisfy all of our guests needs in order to enjoy all of the beauty and splendor of the Caribbean. The facilities of the resort include 3 pools, 6 restaurants, a nightclub, a theater and show area, WIFI, and for the children, a Kid's Club, all in the middle of paradise, surrounded by beautiful palm trees, tropical colors and exquisite aromas of the Caribbean Sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Vending machine
Swimup bar
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Bay View
Park View
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Avenida Alemania El Cortecito, Bavaro, Punta Cana 23301 Dominican Republic
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Punta Cana Airport
La Romana Airport
36.6 mi
See all flights
4.0
4.0 of 5 bubbles8,036 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Vista Sol Punta Cana Beach Resort & Spa often receives commendations for its pristine rooms and well-kept grounds, yet some visitors have expressed concerns over pool upkeep and room amenities. While the views and housekeeping earn praise, guests are divided on room conditions, pointing out issues with air conditioning and readiness. The resort's value proposition is challenged by many travelers, who cite suboptimal cleanliness, underwhelming food, and unsatisfactory room situations. In terms of amenities, the beach and pools are generally appreciated, though there's room for enhancement. Service quality seems to fluctuate, with instances of both commendable and disappointing interactions. The resort's atmosphere is lively, thanks to its entertainment offerings, although a few guests desire more variety in music and activities.
Atmosphere
Lively
Rooms
Uncomfortable
Value
Pricey
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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8,036Reviews1,279Q+A100Room tips
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Detailed Reviews
T.tontario wrote a review Jan 2020
1 contribution
4.0 of 5 bubbles
This was my second time at this resort, both times we have booked swim up rooms (highly recommend!!). The resort is a nice size, everything is close enough without being to close. The rooms are clean and modern with tv and bar fridge. The swim up rooms seem to have a bit of a musty smell, but I think it was worth it for the convenience of the location. Towels and mini bar were restocked daily. We had at least 6 bottles of water every day in our room. the only negative I have is that the beds are quite hard. Side note- safes are in the room but you pay a $10 fee to have a lock for it (still worth it).
The process to book the a la cartes is amazing! it's a computerized system that you do yourself, and there are two of these systems near the lobby so you are never waiting. The Mexican a la carte is amazing, they have a small nacho buffet in the middle with everything from chili, nacho cheese, guac and more! Beach bar is definitely the way to go for lunch, hot dogs and hamburgers freshly made along with fries, and nachos. And the best part, soft serve ice cream!!! Dinner and breakfast buffets had a great variety, food was correct temperatures and they had a variety of different fresh stations each day.
Beach is beautiful, white sand, quite clean and lots of beach chairs. As with most resorts in Dominican there were 'sales' people wandering the beaches and were initially quite annoying. What I noticed was that they would only approach you once, so after their initial glace or offer they just walked on by.
Side note on booze, they do not serve any Canadian whiskey, so if you are a whiskey drinker I suggest bringing some. Coffees and mixed drinks were awesome though.
This is definitely a great resort I will visit again.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: swim up rooms!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded Jan 4, 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your lovely comment. Your feedback is very important for us in order to continue improving our services. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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John T wrote a review Feb 2020
Kitchener, Canada26 contributions23 helpful votes
+1
5.0 of 5 bubbles
This was our second visit to this resort and wow we couldn’t have asked for a nicer welcome back, We stayed in room 10119 and on our door was a big welcome back sign and as we entered into the room we discovered a beautiful fruit tray, rum and a fully stocked fridge to welcome us back. We had the swim up room which I would highly recommend to anyone. Everyday our bartender Anyi Diaz at our pool bar was always pleasant and made some of the tastiest cocktails ever. In the evening after delicious meals at some of the resorts great restaurants we would make our way to the lobby where Santa Jiminez would make sure we were well taken care of . From our first day there until our last evening she gave outstanding service even making sure we had a table in our favourite location. Also would like to give a shout out to Roxanna Santana in the gourmet restaurant and Victor Cortes at the lobby bar. The resort is so easy to navigate not more than a five minute walk to either the lobby or the beach. Every day I saw someone picking up garbage from the messy tourists and trying to keep things clean. The Japanese restaurant was very entertaining and food delicious. Actually I can honestly say I enjoyed almost every meal I had. we managed to get to all the restaurants except the sushi and all had great and friendly service. I am not sure if we had the same maid every day but the room was spotless after cleaning and terrace mopped and cleaned as well. We didn’t get to many shows but the circus show was a welcome addition to the usual and predictable resort shows. My only complaint would be that there is no late night snack bar. After a day of sun and drink and more drink snacks would be nice. I must give a special shout out to Santa Jiminez from John,Shari and Steve thanks for the great service from day 1 to our last day. Hopefully we can get back to see you all and thanks for a great break from snow and work. Sorry if I did not get everyone’s names but you have a wonderful staff.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Section 10 ,central to everything
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded Feb 27, 2020
Estimado huésped, Saludos desde Vista Sol Punta Cana. Muchas gracias por dejarnos sus impresiones acerca del hotel. Nos alegra saber que nuestro esfuerzo diario para la satisfacción del cliente es reconocido por ellos. Nos complace saber que hemos cumplido e incluso superado sus expectativas respecto a nuestros servicios. Sus gratos comentarios acerca de nuestro excelente servicio y dedicación serán compartidos con todo nuestro equipo que trabaja día a día para la satisfacción de todos nuestros huéspedes. Le agradecemos por habernos elegido, y los esperamos nuevamente cuando lo deseen. Saludos cordiales, Mirella Pérez Guest Service
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Liz W wrote a review Feb 2020
Toronto, Canada9 contributions1 helpful vote
3.0 of 5 bubbles
The resort is beautiful, however there were a few disappointments.
*Wifi was not located in a convenient location and not always available, prefer in all locations without having to pay for a modem (friends paid $80. for the two weeks)
*Staffing in buffet was inadequate, especially for coffee and bar drinks
*Line ups to automated coffee machines ridiculous, by the time you got your coffee your food was cold
*Buffet food the first week was less than adequate but did improve the second week
*Buffet food was often cold
*I was surprised that the resort used glassware in serving drinks outside of the restaurants...Witnessed many times glasses being broken and not being picked up immediately. Should be using plastic and the glassware should only be in restaurants

*Recommend the Mexican and Japanese restaurants; the food and staff were very good.
*The maid was great in our room, very friendly and accommodating.
*Loved the Peacocks, ducks, parrots and flamingos on the resort
*I am not much of a beach/swimming in the ocean person but most people in our group enjoyed it
*prefer adult only resort ... I do love kids, but some children were so overtired and up late in the evening crying and it became less enjoyable.
*The music around the main pool was way to loud; you couldn’t have a conversation with anyone beside you.
We asked them to turn it down and they did.
*Entertainment was just ok but maybe I didn’t stay long enough to give it a chance, was bored.
*Washrooms were clean the resort
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Omichro wrote a review Oct 2021
1 contribution3 helpful votes
2.0 of 5 bubbles
Just came back from a 7 day stay there. Quite dissatisfied. The territory, the beach, pools all nice. People working there are nice as well and trying very hard.
Now about all that I was disappointed with. Food selection at the buffet is poor, the same stuff every day, for the most part overcooked and dry. When hotel is full they struggle to keep up with providing clean dishes, silverware, cups, etc. A la carte restaurants are not any better, except for Mexican and Asian in my opinion. And the Gourmet restaurant topped them all, I’d like to recommend the top managers to taste their steak dish. Personally, I’ve never tried anything worse, felt like chowing on the bottom of your shoe.
The rooms are clean and being serviced every day with good quality and by very nice people. Unfortunately they can only do so much to make you comfortable… the pillows there are probably 20 years old and nothing better is available unless you bring your own. They only give you one bath towel per person and I had to ask for a face/hand towel by increasing my normal room service tip amount. They also don’t provide a shampoo if someone can even believe it. The funny part is they give you bar soap, bath gel and hair conditioner but no shampoo!!! And there is no tip that would help you here. I was told they simply don’t have it.
Internet only works in spots surrounding the lobby and couple of restaurants by the beach. Our room was facing the main pool and the lobby and you could only use WiFi being out on the balcony and even then the signal was pretty weak.
Overall I would not rate this place more than 2 stars and that might even be too high for them.
I have been to many different all inclusive places in DR, Mexico, Bahamas, Jamaica. This one is the worst by far. Will not come back, will not recommend to anyone
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Dec 9, 2021
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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tamiej2015 wrote a review Feb 2020
Lindsay, Canada6 contributions5 helpful votes
3.0 of 5 bubbles
We were at the Vista Sol for 2 weeks, 23 of us. All were looking forward to a great holiday. Our vacation with friends was amazing, but the resort fell short of our expectations. The buffet food was cold the first week and many in our group were ill ! Coincidence ? I think not ! The second week the food at the buffet was much better, although not hot, but warmer then it had been the first week. The service (what service ?) was terrible. You had to ask for clean cutlery, get your own coffee, juice, pop and water most days. I think the resort needs to hire more staff for the buffet. The A La Cart’s were good, especially the Japanese restaurant.

The resort uses glasses at the lobby bar which people carried around the resort with them. There was always the sound of breaking glasses at some point during the day and evening, which was not very comforting. The resort wasn’t quick about cleaning up the broken glass, which didn’t sit well with me. There were adults and kids all running around with bare feet, an accident looking for a place to happen.

Our maid was awesome, cleaning our room every day, leaving clean towels and coffee for us. We were in building 2, which was a great location, close to everything. The rooms were large and nicely laid out, lots of closet space and shelves for personal belongings. I never care much about whether the rooms are dated or not (as long as they are clean), as we are only in the room to shower and sleep most days.

The door key cards were a disaster and very frustrating. We spent a lot of time swiping our cards, trying to get into our room. When we went to the front desk to get them reprogrammed, we were told it was because we kept the cards with our cell phones and they demagnetized ! My cell phone was locked in the safe from the day we arrived till the day we left ! Very frustrating ! Swiped one card 35 times one night trying to get into our room. Absolutely ridiculous !

The lack of available internet was not acceptable. We were told it was available in the theatre, but half the time you couldn’t get connected. What a shame in this day and age ! Having said that, we weren’t on holidays to be online, but some of us wanted to let our families know we had arrived !

The large pool in front of building 2 was only cleaned every second day. We never saw the pool chairs washed down.

Santa, the server at the lobby bar was awesome, as was Dulcie, our maid.

The resort was beautiful, but would I go back.....NO !
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Date of stay: January 2020
5.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Building 2, second floor facing the pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded Feb 29, 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback. We are glad that you enjoyed your stay with us and that you appreciate part of our staff and service. As a company focused on service, we continue working hard day by day for the optimization and improvement. In reference to the service, we are surprised and worried to hear that you are not satisfied. In fact, our warm and attentive service use to be very often highlighted and definitely it makes the difference in Vista Sol Punta Cana. We regret that your stay was not very pleasant due to inconveniences with our staff, we sincerely apologize. Our Reception and Guest Service department are always available to receive any concerns or discomfort from our precious guests. We deeply regret that our gastronomic offer did not meet your expectations. Our hotel offers a wide variety both in our bars (7), buffet (1) and the specialty restaurants (5) with the aim of meeting the culinary demands of different cultures who visit us. As a company focused on service, we are aware that it is thanks to the valuable comments from our customers that we can continue working for the optimization and improvement of our services. We would like to highlight that we are governed by strict hygiene standards monitored by international companies that certify that all procedures established for the correct handling of food and beverages supplied in each of our consumption centers are followed. Likewise, we would like to highlight that there are several factors that can contribute to stomach upset occurring at a given time. As for example the increase in the consumption of food and drinks and the impact that this has on our body. Everyday we provide A&B services to more than 1,000 people, so if there had been a global poisoning situation caused by the hotel, the consequences would be extreme. In addition, the Directorate of Vista Sol Punta Cana, receives from the Medical Center located on the property the corresponding daily medical report confirming that there was no alarming case globally. The internet is free as written in various areas, is to perform basic processes. For greater connectivity the premium option is available. Please note that the features (technical, economic etc.) can be different depending of the country. The level of development is not the same. This is decisive and influential in all operational processes. Thanks for choosing Vista Sol Punta Cana. We hope to receive you again soon in the hotel. Sincerely, Macarena Peña Guest Service
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Faye B wrote a review Feb 2020
Valdese, North Carolina10 contributions9 helpful votes
3.0 of 5 bubbles
I would not describe this facility as a 4-star resort. Overall, it had satisfactory food on the buffet and very good food in the specialty restaurants; however, one was allowed only 4 nights/week in the specialty restaurants. In the buffet area, I was turned away one morning because my shirt over my swim suit was too short. Others were there in short shorts with their cheeks hanging out and some with thong suits, with see through coverups. I am a 73 year old woman and definitely wasn't indecent in my attire. It was a long walk back to my room to change, and I felt like I had been discriminated against. Our room was in a good location and on the bottom floor facing the ocean. Lots of hangers were provided but very little drawers for storing clothing. The only problem we had was days when we did not get our room cleaned. The housekeeper was very nice and she would come but some days it would be late while we were trying to get ready for dinner reservations so we just let her leave towels and skip us. The room had a refrigerater and water but no other drinks. There were bars located throughout the resort but somewhat of walking distance. Overall, the resort is good for the amount of money we paid.
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Date of stay: January 2020
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giulio V wrote a review Jan 2022
Milan, Italy21 contributions12 helpful votes
1.0 of 5 bubbles
The facility itself is quite nice and big, but this is mostly all you can appreciate about it.
For ease, I will list the (very) bad sides of this resort. 1) level of cleaning is below a bare minimum standard for a “resort” - we had to ask twice to clean up our room upon arrival, even supervising the second session of cleaning and the situation was the same for the whole duration of our stay; 2) no one of the guests of the resort was wearing masks in the common areas and no one in the staff was asking them to comply with the rule, which is unbelievable during a global pandemic; 3) very bad customer assistance, no one at the reception is helpful, they seem to not care at all; 4) food is awful, none of the restaurants serve nice food, just breakfast can be barely saved; 5) wifi is really poor, even in the common areas you are not able to use social networks and make video calls - there is no wifi in most of the rooms; 6) for the Covid tests, there are two providers in the facilities, one of which is unknown to the resort staff but yet still operates unchecked inside the facility; 7) the resort staff is allowing sellers of fake cigars/spirits in the facility, which is absolutely unacceptable.
To sum up, the whole stay was absolutely way below what you can expect from a 4* resort
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Jan 8, 2022
Dear guest, Greetings from Vista Sol Punta Cana. Thank you for your comments, which will surely help us to monitor and improve our service. When it comes to service, we are surprised and concerned that you are not satisfied. In fact, our warm and attentive service is often exceptional and definitely makes a difference at Vista Sol Punta Cana. We are sorry that your stay was not very pleasant due to the inconvenience, we sincerely apologize. It would be very nice to see you again. Sincere, Brígida Guerrero Customer service
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estiekrug wrote a review Aug 2021
4 contributions7 helpful votes
1.0 of 5 bubbles
COVID aside, this resort was not as advertised. There are no paddle boards to rent, and limited water sports equipment available at all. The beach had extremely aggressive panhandlers that the resort did nothing about. The pool water was hot all the time and the pools close by 7pm so night swimming was not an option. Nothing on the resort, including towel rentals, was available until at least 9am. Communication was extremely difficult with staff and was very limited in terms of activities. It was impossible to find out what was going during the day if anything, what shows were at night and what restaurants were available. It was nearly impossible to get dinner reservations for any night despite the restaurants being nearly empty. The food and beverage was a huge disappointment, the drinks especially varied bar to bar and were undrinkable. The shows at night were subpar and did not seem professional at all. They also don't provide any COVID testing on Sundays but that information is not communicated until you sit down to make your appointment. While the pricing was considerably lower compared to other resorts, you get what you pay for here. Front desk staff were extremely unhelpful and it was a minimum of a 30 minute wait to even speak to a staff member.
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Date of stay: July 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Aug 21, 2021
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to write a review on TripAdvisor. Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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Beverly W wrote a review Jan 2020
Thunder Bay, Canada29 contributions27 helpful votes
5.0 of 5 bubbles
We just recently returned from a weeks vacation at the Vista Sol Punta Cana Resort.
We both felt we were in paradise. The grounds, buildings, restaurants were well kept.
We had up graded to a Junior suite so we could have a king size bed and we also had a ground floor pool side room, The room was comfortable and very clean. The service personnel anywhere on the Resort were there to please you. The buffet and restaurants were adequate and there was quite a variety of food choices.
The only negative comment we had was our room was not cleaned one day and they corrected this situation very quickly after we put in a complaint.
If we were to return someday to Dominica we would return back to the Vista Sole
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Date of stay: January 2020
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol_Hotels, Guest Service at Vista Sol Punta Cana Beach Resort & Spa
Responded Jan 11, 2020
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your kind words, it is very nice to read that you had a pleasant stay with us. We apologize for the inconvenience of cleaning, we are glad to know that we could remedy it. Hope to see you again in our resort. Best Regards, Macarena Peña Guest Service
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Jennifer D wrote a review May 2022
1 contribution1 helpful vote
1.0 of 5 bubbles
This is my 5th visit to Vista Sol and my last. Since I was last here in 2019 they have upgraded the Wi-Fi. Wi-Fi is now available in the lobby, all of the restaurants, and the pools. In previous stats you could only get Wi-Fi in the theater so this is a welcomed upgrade. The connectivity is great as well.

However, the food is horrendous. I found myself going off resort to eat at local restaurants. This was a common complaint amongst guests. On resort we lived off potatoes and bananas. The service at the restaurants was poor with mediocre food and long service times. We walked out of both American BBQ and Italian as we found the food to be inedible and we waited over an hour between appetizers and entrees.

The housekeeping staff was lacking as well. I tipped her $5USD a day and on more than one morning she left us without towels and without toilet paper. I had to hunt these items down. It’s just inexcusable and unacceptable.

The final night of the stay a security guard approached my 14 year old daughter and asked her if she wanted to kiss. She declined but he was pushy, telling her she had nice lips and it was her last night of vacation, she should let him. She returned to the room upset. The security is generally great, and have been in previous stays. This year there were a couple that were aggressive with guests and spent a little too much time involved on a personal level. I stayed in the 8100 building and there was a guard sitting poolside with another guest every night shift he worked. The lack of professionalism is disturbing.

Overall, I will not be back again. If you’re on a budget and looking for a low end experience than this is the hotel for you. I’d suggest spending a little more and going to a different resort. This is my final trip here. After 3 years of not traveling the experience was extremely underwhelming and disappointing.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Jun 12, 2022
Dear Jennifer, Thank you for taking the time to write a review on TripAdvisor. Vista Sol Punta Cana values all of our guests and any feedback that is provided. As a company focused on service, we continue working hard day by day for the optimization and improvement. We apologize for any inconvenience. It would be very nice to have again the possibility to welcome you back like always. Sincerely, Alfredo Picasso-Resident Manager
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Jerry O asked a question Mar 2024
Indiana76 contributions51 helpful votes
Are there any pool tables or dart boards
Answer from kellyd15
Ancaster, Canada21 contributions17 helpful votes
I don’t recall seeing either
Oksana M asked a question Feb 2024
Bristol, United Kingdom3 contributions
What type of plug is used at the hotel?
debinatore asked a question Feb 2024
Winnipeg, Canada17,496 contributions49 helpful votes
Are there any USB ports in ANY of the rooms?
Answer from CJW
5 contributions17 helpful votes
Not that I have seen. I take my regular chargers with me. Plus a power Bank for when I am at the Airport.
Brandon D asked a question Jan 2024
Are the pools always open?
Answer from leandro peru
Denver, Colorado51 contributions79 helpful votes
At nighttime they are not. During the days I was there I only used one of the pools and once, they seem dirty. I would not book this hotel, there are very pretty hotels in Punta Cana, stay away from Vista Sol
mazmarzo wrote a tip Jun 2
Bognor Regis, United Kingdom131 contributions26 helpful votes
4.0 of 5 bubbles
"On the beach, in between the VIP section and the child’s play area is a pizza shack that serves great pizza, never busy."
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duanedickens wrote a tip May 2024
London, United Kingdom2 contributions
4.0 of 5 bubbles
"it gets very hot and humid bring good uv suncream"
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Jelena S wrote a tip May 2024
Belgrade, Serbia34 contributions15 helpful votes
1.0 of 5 bubbles
"Try to avoid this resort"
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Melissasunshine wrote a tip May 2024
East Bolton, Canada145 contributions71 helpful votes
4.0 of 5 bubbles
"Ocean view building 5, 6, 7,"
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Sue Bradley wrote a tip Apr 2024
St. Catharines, Canada18 contributions4 helpful votes
5.0 of 5 bubbles
"Bring washcloths and lots of sunscreen"
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Not the right property for you?
There are more places to choose from in the Bavaro area.
PRICE RANGE
$129 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carabela beach hotel punta cana, carabela beach resort and casino, carabela bavaro hotel, carabela bavaro punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
548
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VISTA SOL PUNTA CANA BEACH RESORT & SPA $135 ($̶3̶4̶3̶) - Updated 2024

Frequently Asked Questions about Vista Sol Punta Cana Beach Resort & Spa
Which popular attractions are close to Vista Sol Punta Cana Beach Resort & Spa?
Nearby attractions include Olasouvenirs (0.2 miles), Dominicana Rai (0.2 miles), and Aromas Museum (0.1 miles).
What are some of the property amenities at Vista Sol Punta Cana Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Vista Sol Punta Cana Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vista Sol Punta Cana Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vista Sol Punta Cana Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Vista Sol Punta Cana Beach Resort & Spa?
Conveniently located restaurants include Onno's Bavaro, Living Room Vip, and The Greek Resort 24 Hour Beachfront Restaurant.
Are there opportunities to exercise at Vista Sol Punta Cana Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Vista Sol Punta Cana Beach Resort & Spa have airport transportation?
Yes, Vista Sol Punta Cana Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vista Sol Punta Cana Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Vista Sol Punta Cana Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Vista Sol Punta Cana Beach Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
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