Vista Sol Punta Cana Beach Resort & Spa

Vista Sol Punta Cana Beach Resort & Spa

Avenida Alemania El Cortecito, Bavaro, Punta Cana 23301 Dominican Republic
Traveler (10944)
Panorama at the Vista Sol Punta Cana
360
Panoramas (20)
He was a lovely young man, very caring and attentive.
Pool & Beach (2248)
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Avg. $1,279 /night, 2/8 - 2/9
$1,938
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$1,080
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$221
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About

#15 of 25 all-inclusives in Bavaro
Location
4.4
Rooms
3.7
Value
4.0
Cleanliness
3.9
Service
3.8
Sleep Quality
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Vista Sol Hotel Punta Cana Beach Resort & Spa is a in Punta Cana, the perfect place to spend an unforgettable vacation. Located on the east coast of the country, on the shore of the famous “Playa Bávaro”, chosen by UNESCO as one of the top 10 most beautiful beaches in the world, Vista Sol Hotel Punta Cana Beach Resort & Spa is set deep in a peaceful haven of turquoise water, white sandy beaches and a wide array of tropical vegetation that move in the wind to the rhythm of Merengue and Bachata. There are 548 rooms available, perfectly equipped to satisfy all of our guests needs in order to enjoy all of the beauty and splendor of the Caribbean. The facilities of the resort include 3 pools, 6 restaurants, a nightclub, a theater and show area, WIFI, and for the children, a Kid's Club, all in the middle of paradise, surrounded by beautiful palm trees, tropical colors and exquisite aromas of the Caribbean Sea.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Fitness classes
Sauna
Pool / beach towels
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Swimup bar
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Bay View
Park View
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Avenida Alemania El Cortecito, Bavaro, Punta Cana 23301 Dominican Republic
4.0
4.0 of 5 bubbles8,366 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Vista Sol Punta Cana Beach Resort & Spa is widely regarded for its prime location, though some guests have faced language barriers and pricing issues. The resort's atmosphere, characterized by its lively music and entertainment, can be a hit or miss for guests based on personal preferences. While the value proposition receives mixed reviews due to additional charges and service quality concerns, the general cleanliness of the resort earns positive remarks. However, room conditions have been a source of dissatisfaction for many, with complaints about upkeep and amenities. Service experiences vary significantly, with reports of both commendable and disappointing encounters with staff.
Location
Convenient
Atmosphere
Lively
Rooms
Neglected
Value
Inconsistent
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
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Adriana wrote a review Nov 2024
Rosario, Argentina
4.0 of 5 bubbles
Very agreeable in general. The place is beautiful, the rooms spacious, very good air conditioning. They have several modules, we were in one of the new ones. We asked for it by mail on the ground floor by a person with reduced mobility and we were granted it. The food is very good and varied, without much seasoning (can be added), which is appreciated. The beach is very nice, some sargassum but bearable, they clean everything early. The theme restaurants we went to, very good. The big, clean pools. On the beach there is a drinks bar from 9 and a food spending cart from 11, you can avoid going to the dining room at noon quietly.
What we did not like: 0 to 7 hs all closed, no bar open. The cleanliness of the rooms veryyyy basic, the towels are practically not changed, you have to go chasing. There is no shampoo, which is very rare in these cases. The rooms do not have wi fi, something incomprehensible in this era and hotels of this type. The safe deposit box costs $10. All things that could be improved with little, especially theme cleaning rooms and provision of hygiene elements. All in all, a very positive balance experience.
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Automatically translated
Date of stay: November 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael R wrote a review Aug 2024
4.0 of 5 bubbles
We stayed two weeks in July at this 4**** Resort with three people in a room in block 5000. We chose this Resort because of the family character and the beautiful surroundings where the reort is located. Both have come out positively, it is indeed a family Resort where many families stay, also the beautiful surroundings with beautifully landscaped and maintained gardens are beautiful.

For the location of the report applies that as a base for excursions the reort is perfectly located, if you feel the need to look within a few kilometers for amenities such as supermarkets etc. then you are also good. For this report, like many others, the immediate area does not have much to offer.

We found the amenities such as the room, restaurants, swimming pools and other facilities do justice to the 4**** Rating but also no more than that. You can expect a Resort where the value for money is good but don't expect extreme luxury (you don't pay for that either).

The food is average (in terms of choice and quality) and with the combination of main and a la carte restaurants they provide enough variety and variety.

The room was neat, was cleaned daily (although that was very fleeting sometimes) and we had fresh towels daily which is very nice.

The animation team is fine but clearly with a preference for Spanish speaking guests, something you notice in terms of language anyway that other languages (especially important language English) are often not or hardly spoken on the report (can sometimes be quite difficult).

The pools (with pool bar at main pool) seem to deserve a little more attention in terms of cleaning / maintenance. The amount of hair and liquids that make the water cloudy does not always make it fresh.

All in all we had a good two weeks at the Resort and if you want to make something of it yourself then you can celebrate a great holiday here. Do not expect extreme luxury but a very good value Resort with good amenities.
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Automatically translated
Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
HNH wrote a review Nov 2023
+1
4.0 of 5 bubbles
The hotel is well located, 20 minutes from the airport in particular.
It is clean, spacious, well maintained. It is a large complex which has managed to create different spaces.. 3 swimming pools, a vast beach, superb green spaces… avoiding being on top of each other.
The rooms with air conditioning include two double beds with a balcony, and a bathroom area.. every comfort (fridge, storage, TV) except wifi which is only available in common areas and safe for a fee!
This is a detail but given the standard of this complex, wifi should be everywhere, even in the rooms.
The staff is pleasant and courteous, although few speak French.
An entertainment staff is present with parties every evening.
As for catering: the buffet is varied, diverse, good and allows you to accommodate a lot of people without waiting or inconvenience.. the "gourmet" restaurant booked is meh, the beach/evening snack allows you to snack but not good.
On the beach side, lots of shade thanks to the different trees/palm trees which is a plus… showers present as well as a foot rinse
Beach/pool towels are provided.
Pay attention to the excursions offered... they are very embellished.
Spa/massage at the top, thanks to Marlène and the other masseuses at the time, great place..
Points to improve :
- wifi accessible everywhere even in the rooms
- access to the room safe: free
- during late departures it is noted at reception that you have the choice of keeping the room by paying.. we fought to keep it.. they did not want it even though the hotel was not full
- the beach bar: the drinks are not good unlike the reception bar where they are excellent
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Google
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda K wrote a review Mar 2024
Kitchener, Canada
1.0 of 5 bubbles
Very disappointing, our third time and last!!
As we arrived the 1st thing we noticed was they no longer have the pink flamingos that added such a welcoming feeling to the front lobby.
At check in things just got worse. We arrived at 1pm and were told no rooms were ready and to return at 3. We sat at the lobby bar and around 2:30 decided to check if any rooms were available yet. They told us our rooms were on the same floor, not side by side but close. (we had made a request in September for our rooms to be side by side for our stay in February). These rooms would not be ready until 3 or 3:15 although the sign says check in is at 3, we were told it really means IT BEGINS AT 3!! We patiently waited until 3:15 at which time they said only 1 room was ready and the other would be 4 or 4:15. I asked if they could bring the key for the 2nd room when it was ready to the first room and they refused and then they switched the 2nd room to a different floor. When I complained about that he threw the keys at me and said this is your room!! NEVER have I ever had such poor customer service anywhere!
Moving forward we went to the beach the following day to find they had roped off at least 50 extra feet for their VIP’s beach and therefore the remaining beach is much smaller and overcrowded. They have also experienced a lot of erosion leaving ugly huge tree stumps on the beach. This happened in August 2023 and has not been cleaned up.
You need to be down to mark your beach chairs by 6:30 am, there are huge lineups for the beach bar and the burger bus. The burgers have changed, and they are terrible.
The food in the buffet has also changed for the worse and is always cold. The a la cartes are good and we were able to eat at them.
They no longer leave beer or soft drinks in your fridge in the room. You get 2 coffees when you arrive, and they never give you anymore. You need to buy it after that.
The shower was cold most days and one day there was no water at all.
My phone did not work even after 3 requests to fix it, the Wi fi is terrible and does not work in the rooms.
My door keys stopped working and again I had to deal at the front with this as they could not bring the keys to me!!
They are not spraying for mosquitos, and they are in the rooms and restaurants, lots of people complaining.
We did find glass on the beach as the VIP has glass glasses on the beach. This is a safety issue!!
The towel girl at the pool is afraid of touching your towel and you need to throw your used one in the bag of dirty towels before you are allowed a clean one. There is never a problem getting clean towels.
In all nothing could bring me back to this resort that we had enjoyed so much in the past!
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Date of stay: March 2024
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Mar 17, 2024
Dear Linway, Thank you for leaving us your comments and for the opportunity provided to clarify your ill-intentioned and unfair comment. We deeply regret that absolutely nothing was to his liking. It truly surprises us; As seen on this and the main social platforms, the feedback from our guests is usually very positive. The proportion of positive comments over negative ones is clear evidence of this. It all started from your arrival when you made a tremendous fuss at the reception since you wanted the rooms together in a specific block, which I regret that your agency did not explain to you that specific room location requests are subject to availability. At no time was the staff rude or aggressive towards you, on the contrary, let me remind you that you called the reception manager who kindly assisted you stupid and not satisfied with this. ALL THE AMENITIES PLACED SUCH AS VIP FRUITS, WELCOME CARD AND RIDER RIBBON WERE THROWN OUT BY YOU ON THE FLOOR IN FRONT OF THE WAITER. And your response when I was talking with you for almost half an hour on the phone was that you were very angry and I wonder, but why angry, dear? I don't think a request subject to availability justifies your action on the day of your arrival just because you wanted a third floor and were given a second? I want you to know your actions are totally reprehensible. We tried to please you with everything you asked for even after your inappropriate and disrespectful behavior, but your attitude made everything uphill. Thank you very much for allowing us to clarify the situation. Sincerely, Mónica Leger-Public Relations.
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Beth wrote a review Nov 2024
3.0 of 5 bubbles
This hotel was disappointing for us and our trip. The general hotel was nice and on a great location, but we had MANY issues with reception staff, the rooms and food.

On night one we had issues with our room and reported to the reception staff. We'd paid for a 'sea view' and there was literally not a sliver of sea to see. We appreciated sea view is often limited but this was ridiculous. We also were on a walk way so the balcony was passed all day/night by staff and guests. They did agree to move us room but after arguing it and getting very upset we were unhappy. It also had to be on their terms on what day and time we moved and we got a 10 minute window bang in the middle of the day to move rooms only. The new room's telly didn't work and had intermittent AC. The WIFI reception was awful in all areas of the hotel and was hit and miss whether it would connect.
We had another family member book in at the same time to join us who also found the lobby/reception staff particularly difficult and one lady named Tedy was very aggressive. They also had to move rooms as there was no WIFI and the hotel staff were very argumentative about why that was something they wanted.
When we moved rooms Tedy advised my sister that our booking was cancelled (with a large smile on her face) and that we would be leaving. This was not the case and she actually said someone else (not in our booking) had cancelled it - which is not possible.
The customer service skills were particularly lacking and ruined the experience. I imagine this has been the case for many guests!
Our flight was not until 9pm on the day we were checking out so we asked up front if we could pay for the the later check out. The way they operate it is you need to turn up at 7am on the last day to see if this is possible. I don't know how they expect anyone to plan in that way. As it happens, we couldn't get the late checkout we required on the day and was told 'you should have came along earlier this morning' (this was only at 7am).
We were offered a 'curtesy' room later after check out so we could shower and freshen up before our flight home. This turned out to be a 20 minute slot only for our party of 3! we were advised we would have to knock and ask the previous guest to leave the room and that 20 minutes later a new guest would be coming to knock on the door to get us out.... what a shambles of a set-up. The room itself was dirty, had no clean towels as expected and a pile of dirty towels, plasters and mess on the floor and was not lockable.
I went down again to reception to complain and was 'shooed' away like a dog by the man on reception. I can safely say we will never stay here again.

On another note, the food was okay but limited serving times, machines were out of order and staff couldn't help if you asked what something was. We had a vegetarian and ceoliac with us and there was no dietary or allergen advice or anyone who could help with this. It made dinners very limited and not enjoyable.

There is one shop onsite for snacks and souvenirs - we went there after dinner so we could perhaps get some crisps or juice to have in our room and one bag of crisps was $8!!!

this hotel really needs to review customer serivice and how they operate to make the experience more enjoyable.
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Date of stay: November 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Nov 18, 2024
Dear guest, Thank you very much for choosing us as your vacation destination, In order to your review, we deeply regret that your experience in Vista Sol & Dominican Republic did not meet your expectations. We were surprised to read that absolutely all was wrong with your vacations. When we travel abroad particularly and usually as a philosophy of life, we must try to be optimistic and positive. This makes our life easier and more enjoyable. We apologize for any inconvenience caused. Kind regards Brigida Guerrero-Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather wrote a review Apr 2024
Saskatoon, Canada
+1
3.0 of 5 bubbles
Hotel grounds were beautiful and very clean. There was always workers cleaning the bathrooms and keeping the grounds clean. We stayed in building 5 with an ocean view and was a renovated building as all of them are not. We had no issues in our room, was clean had hot water and toilet worked, but heard others say they had issues with theirs in the older buildings. Rooms were cleaned daily and always received fresh towels(did have to leave note in Spanish for 4 towels) as they gave us 2 for 4 people, but after leaving the note received 4 daily. We did not find the workers rude, some just not overly friendly but the majority were. There are signs stating no reserving of chairs but like every resort it happens and they don't do anything to enforce it and if you do want a chair by the main pool we would have to go out about 630am, beach chairs were the same thing. As like most of the other reviews the food was very average and was usually not that hot, could always find something to eat and no one went hungry. Did the Italian al a carte and it was very good. The food truck was a saving grace some days for the picker eaters in my family, as the pizza, hotdogs, burgers and fries were all pretty decent. We only used the main pool and did find it got pretty dirty some days. The wifi is available at all pools and the lobby and we found it was ok and did pay 10 USD a day to get in room and had no issues with it. All in all was pretty decent and if you don't let the small things bug you and remember where you are you can have a great time!!!
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: 10 for the safe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Apr 12, 2024
Dear Heather, Thank you very much for choosing your vacation destination, we are happy to know that your stay and that of your family in our facilities has been to your liking. We also thank you for your time dedicated to writing us your comment, which is important to us since, as a company, focused on service, we are aware that it is thanks to the valuable observations of our clients that we can continue working to optimize and perfect our services. We hope that these details have not spoiled your stay and that you choose your destination again. Kind regards, Meraly Reyes – Public Relations.
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Esther Dariet C wrote a review Dec 2024
Santo Domingo Este, Dominican Republic
+1
1.0 of 5 bubbles
I cannot believe I've paid only double for a 5 star hotel and I did not receive 2.5 quality from this place... 0.5 would be being too kind. The sheets are sand paper and I'm sorry to say that even though it sounds unthinkable the beds are worse. I asked if I could pay any extra to get better quality linen and was told they use the same for every room. Have you hear of a resort with no wifi on their rooms?, well, you have now. We got an "upgrade" that was suppose to include wi-fi on the room, and it didn't work properly. The front desk was a circus, they either told you certain things had nothing to do with them and you had to figure it out (beach towels) or pretended they were going to help you when you called 3 times for simple pant hangers and never arrived. The food is beyond disgusting, if you decide to still book this place... which I don't know why you would, for your own sake do not go to the "Gourmet" restaurant, my whole family ended up sick, and I do think French people would want to burn this place that claims to be French cuisine. The 2 highlights of the trip were definitely the excursion (outside party) that took us away from the hotel and when we left. Also the images are for the creepy basement destroyed doors and the dirtiness of the place.
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Date of stay: November 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Dec 7, 2024
Dear guest, Thank you very much for choosing us as your vacation destination, In order to your review, we deeply regret that your experience in Vista Sol & Dominican Republic did not meet your expectations. We were surprised to read that absolutely all was wrong with your vacations. When we travel abroad particularly and usually as a philosophy of life, we must try to be optimistic and positive. This makes our life easier and more enjoyable. We apologize for any inconvenience caused. Kind regards Brigida Guerrero-Guest Service
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcel I wrote a review Dec 2023
Paris, France
3.0 of 5 bubbles
A poor welcome on arrival, unfriendly staff whether at reception, housekeeping, the buffet, the bars, etc.

The room floor was dirty from day one and was never cleaned, the housekeeper only redone the beds. There was never the right number of towels, we had to share 2 towels for 3 or even 1 sometimes. Also be careful, after the cleaning lady came I found the window open several times.

Consider getting a plug adapter.

Regarding the food, the buffet is not great but there is still a choice. On the other hand, the tables are never redone when someone has already eaten there. You have to run after the cutlery. A waitress even told me with a nasty look "we're closing soon" even though it was 8:15 p.m. and the buffet closed at 10 p.m....
I don't recommend a la carte restaurants, the American grill was horrible, the meat was inedible.
Be careful with the restaurant open all day, there are no sweet snacks, you will not find pancakes or small cakes. Even at the mini club my child had cheese crisps for a snack. I therefore strongly advise parents to bring packets of cakes for the duration of their stay because even at the store apart from Oreos there is nothing to buy...

The 3 swimming pools are very pleasant but very disappointed with the beach which is not beautiful, it is not flat, it does not make you dream at all.
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Google
Date of stay: December 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Markus H wrote a review Apr 2024
5.0 of 5 bubbles
It was my 5th stay at the hotel and probably not my last. What makes this resort so special for me is the beautiful garden and the size of the resort. It is small and manageable, you can reach everything in the resort very easily within a short distance and not like in other resorts where you walk yourself to death or need a shuttle. The size of the resort is completely sufficient, as are the free pools and the five restaurants. The beach is beautiful with the small drawback that the beach has suffered a lot from hurricanes in recent years. Perhaps something can be improved, but that is just a natural phenomenon. Otherwise, for me it is the most beautiful part of the beach. The bars and entertainment are very good, as is the food and the cleanliness. The rooms are good and clean. Now I come to the two negative points that I have. In the buffet restaurant I had the strong impression that the staff were not keeping up with setting the table, putting out new cups and glasses and preparing new food. The other thing is that the hotel should definitely try to get the problem of reserving loungers on the beach or at the pools under control, there is actually enough space for everyone. You really have to take part in reserving loungers even if you don't want to and are absolutely not a fan of it, otherwise you won't get anything.
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Google
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mazmarzo wrote a review Jun 2024
Bognor Regis, United Kingdom
+1
4.0 of 5 bubbles
This was really hard to rate, so many great aspects, some not so good. The hotel it self is nice, the rooms are spacious, we stayed in room 7111. 2 double beds, we pushed them together. The air con worked brilliantly, the tv reception was awful. Not that we watch tv on holiday but when your getting ready to go out it’s good to have it on in the background but picture and sound were bad, we didn’t complain as we had our iPads.
The bathroom was ok, good size walk in shower, good water pressure and temp. The only thing was these small black fruit flies filled the bathroom. Every time you went in they were there, if you killed them they left a black mark on whatever you swatted it on. The ceiling and walls were covered in old back marks from previous kills. Why these weren’t cleaned, no idea. The housekeeping team do work hard but unless you complain about a clean it will not be done properly. Floors were sometimes swept, sometimes not. Bed sheets changed once a week,towels were changed daily and water replenished daily. We left tips every couple of days.
The pools were nice, sun beds could be hard to grab unless you got there for 9.00am. We hit the pool for most of our first week then we discovered the beach and stayed there the remaining last week.
The beach was lovely. Again busy you could find a lounger. The main buffet was ok. You could always find something. The 6 restaurants were on offer, the Tapanaki and Mexican were the best. Staff very friendly, except for the delightful lady in the towel cabin by the pool nearest rooms 8000. Wow! Think of the worst customer service and times it by 50. So bad it was hilarious! All in all, good fun resort, few issues with cleaning and food, no WiFi in rooms so download everything by poolside where WiFi is good. You can upgrade to rooms that include WiFi but I think these were 50 dollars a night extra. Do book trips through the reps, speak to the guys on the beach, much cheaper and 100% use a guy called Pedro. Brilliant English, 100% trustworthy for trips.
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Date of stay: May 2024Trip type: Traveled with family
Room Tip: On the beach, in between the VIP section and the child’s play area is a pizza shack that serves...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded Jun 7, 2024
Dear guest, Thank you very much for choosing us as your vacation destination. We deeply regret that your stay in our facilities was not to your liking. Our rooms are subject to daily inspections by our maintenance and cleaning departments. However, there may be situations that may arise during our guests' stay. We apologize for any inconvenience caused. Kind regards Brigida Guerrero- Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alb42lor asked a question Jan 2025
Regina, Canada3 contributions
Does anyone have any photos of the swim up rooms?
Answer from Voyageur
Montreal, Canada91 contributions15 helpful votes
Hi! You may want to join a Facebook group on this hôtel. TripAdvisor doesnt allow links, type on Facebook « Vista Sol - Punta Cana Fan Page » - I think this is the biggest group out there. They must have récent pics of swim-up rooms, etc :)
Dom asked a question Jul 2024
14 contributions1 helpful vote
Can anyone confirm if there are dedicated pickleball courts here?
Answer from CapeBretonCaper
Sydney, Canada826 contributions40 helpful votes
Never saw any . I know there are tennis courts across th street
Irwin G asked a question Jul 2024
Montreal, Canada192 contributions52 helpful votes
Is the beach still full of seaweed?
Answer from duanedickens
London, United Kingdom3 contributions
yes but they clear it every day we were there in may and they were doing just that
Shirley H wrote a tip Jan 2025
3 contributions
5.0 of 5 bubbles
"Pillows were lumpy. Perhaps new pillows."
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Kauroch Ferenc wrote a tip Jan 2025
Szentendre, Hungary17 contributions3 helpful votes
5.0 of 5 bubbles
"The drinks are good (it's worth bringing your own glass or mug), the washing up is not thorough. The food is partly good, but I think it's tasteless. "
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Sarah wrote a tip Jan 2025
Kingston, Canada1 contribution
5.0 of 5 bubbles
"Be nice and tip the staff "
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Woodrow K wrote a tip Jan 2025
1 contribution
1.0 of 5 bubbles
"Don’t stay at this resort"
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Rebeca416 wrote a tip Dec 2024
Toronto, Canada7 contributions14 helpful votes
3.0 of 5 bubbles
"Bring spray for mosquito!! And bring your own mug for drinking."
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Not the right property for you?
There are more places to choose from in the Bavaro area.
PRICE RANGE
$175 - $338 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carabela beach hotel punta cana, carabela beach resort and casino, carabela bavaro hotel, carabela bavaro punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
548
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VISTA SOL PUNTA CANA BEACH RESORT & SPA - Updated 2025

Frequently Asked Questions about Vista Sol Punta Cana Beach Resort & Spa
Which popular attractions are close to Vista Sol Punta Cana Beach Resort & Spa?
Nearby attractions include Olasouvenirs (0.2 miles), Dominicana Rai (0.2 miles), and Cusie Boutique (0.2 miles).
What are some of the property amenities at Vista Sol Punta Cana Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Vista Sol Punta Cana Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vista Sol Punta Cana Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vista Sol Punta Cana Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Vista Sol Punta Cana Beach Resort & Spa?
Conveniently located restaurants include Onno's Bavaro, The Greek Resort 24 Hour Beachfront Restaurant, and Pastrata Mexican Restaurant.
Are there opportunities to exercise at Vista Sol Punta Cana Beach Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Vista Sol Punta Cana Beach Resort & Spa have airport transportation?
Yes, Vista Sol Punta Cana Beach Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vista Sol Punta Cana Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Vista Sol Punta Cana Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Vista Sol Punta Cana Beach Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
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