Garden Suites by Melia
Playa de Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
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About
#44 of 93 all-inclusives in Dominican Republic
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
GreenLeaders Silver level
Garden Suites by Melia is a premium experience for your vacations. Unique attention to detail with concierge services and personalised activities. VIP check-in/check-out, exclusive spaces, pools, oversized suites and luxury amenities. Enjoy activities for adults, families and groups with the Garden Suites by Melia perks that will make your stay in Punta Cana an experience you will never forget and embrace nature with our tropical flora and fauna so characteristic of this oasis in the Dominican Republic. Our KidsDom offers plenty of fun for children of all ages: a complete programme of activities and entertainment so they make the most of every second of their holiday and live unique moments. Garden Suites by Melia also provides a wide range of restaurants with an extensive choice of delicious cuisine. The Caribbean Sea awaits you with our dream-like swim-up and beachfront suites to guarantee a wonderful adventure for everyone to create unforgettable memories of Punta Cana.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Children's playground
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Game room
Golf course
Tennis court
Water sport equipment rentals
Aerobics
Waterslide
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Taxi service
Conference facilities
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Makeup services
Manicure
Massage
Open-air bath
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Infirmary
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 1 more
Location
Playa de Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
Garden Suites by Meliá
Getting there
Somewhat walkable
Grade: 65 out of 100
65
83 Restaurants
within 0.75 miles
22 Attractions
within 0.75 miles
9939Reviews922Q+A100Room tips
Reviews
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+1
Great we loved everything in the resort. Emmanuel Gomez from Aqua restaurant he made our dinner especial, he’s a gentleman and great energy. He’s in the right profession,Thank you 😍 Our breakfast in the restaurante buffet Gabi Restaurante the gentleman Leonardo Ramirez made our experience every morning espectacular 😍😂 so funny he’s very fun. Ask for him, promise you he will make your day 😂👍😍
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Great people and food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 3 days ago
Dear Guest, Thank you for taking the time to review your recent stay. We're thrilled to hear that Emmanuel Gomez at Aqua restaurant enhanced your dinner with his professionalism and positive energy. It's wonderful to know that Leonardo Ramirez brought joy to your mornings at Gabi Restaurante with his humor and excellent service. Our team strives to provide a memorable dining experience, and your acknowledgment is greatly appreciated. We look forward to welcoming you again. Best wishes, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
We stayed at Garden suites, (myself, wife and her mom(91) because at the time we booked paradisus palma real wasn't available. We have stayed at palma real 9x previously and have made many friends over the years. We had a 1st floor swim up which was very nice although showing its age. The buffet was good (we are vegetarian and always found something to eat). Mom always enjoyed her meals too. When we got there we were informed that Garden suites was no longer affiliated with paradisus palma real and was part of Falcon resorts. We said that we booked Garden suites (formerly the Reserve at paradisus palma real) so we would have access to the main pool, buffet and paradisus property. They gave us badges so we could. We would get a golf cart from Francisco Williams and his crew who were always very friendly and smiling. Once we were at the Paradisus we were glad to see the main lobby area was still that same beautiful view through the resort to the ocean. Must admit, not a fan of the property renovation to the area where the wedding gazebo and gardens used to be. The ocean front suites were a nice addition to the "Royal service " building. We had massages at the YHI spa from Gladys Dominguez and Dorka, the best masseuse you could have. The spa area was renovated also which removed the peaceful garden like atmosphere along with the water sounds. We would spend most of our time at the main pool by the swim up bar. We always meet the nicest people there. Huge shout out to the pool bar staff and the pool concierge, Luis Diaz, Victor Feliz, Jerry, Remi, Mario, Jesus, Teofilo Altagracia, and the others who's name I didn't get. Also a massive shout out to Reynaldo Monegro, the most energetic activities guy that we've known for years. These people go above and beyond to make sure you have the best from your vacation. And I can't forget Gilberto Mejia at the beach bar, he too is a long time friend. When Mom had her medical emergency while at his bar, he got a cold towel and called for help. ( we didn't get their names but THANK YOU to the lifeguard and medical team that got there quickly and took care of mom). Overall it was another great vacation (9day) at the paradisus palma real. Look forward to our next trip. Almost forgot to mention Bartolo Jimenez for bringing me back to garden suites to get a few things before mom went to the hospital and Maria Ortiz at the lunchbox (Naos) buffet…
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: The people there are so nice, we bring a few hundred in tip money. A buck or 5 goes a long way to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Pros: The hotel had some good things going for it. The staff was hard-working and pleasant. My room looked almost like a five-star quality. The swimming pools were nice. Cons: The safe was not attached and not working. They fixed this on the same day. The air conditioner was leaking. They came and placed it at 20 C. It kept on dripping when we raised temp to auto 21C. We left towels to soak the water and gave up with 3 days left. We called room service to have our fridge filled with the usual 2 coke zeroes. It took them two days for room service to bring us the Coke Zero bottles. The music was loud at night and they only played Spanish music. They also had a singer that would sing every 3 days only in Spanish. The beach had dead brown grass or algae and was not clear so I could not see my toes. I went there for the all-inclusive golf for 80$ golf cart. When I got there, the golf course explained that it was 90$ USD and only 80$ after 1 p.m. and that the hotel publication was wrong. I checked and even their own golf course website said 80$ from April 2023 to April 2024. When I complained again after the 6th game, they honoured the 80$. I just check my card and they charged 80$ but did not refund for the 5 other games x 10$. Dishonest advertisement.…
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel staff are extremely friendly and attentive. The bilingual staff make it very easy to speak and navigate the day to day without any issues. The concierge continuously offers help with restaurant reservations and daily activities. The rooms are massive and extremely accommodating for families either traveling together or alone
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 3 days ago
Dear Guest, Thank you for taking the time to review your recent stay. We're delighted to hear that our staff's friendliness and bilingual capabilities made your stay enjoyable. It's wonderful to know the concierge service was so helpful with your daily needs. Your remarks on the spaciousness and family-friendliness of our suites are truly appreciated, as we strive to offer comfortable accommodations for families and all our guests. We look forward to welcoming you back soon. Kind regards, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing 11 days at Melia Gardens resort. The staff were so friendly and accomadating to all our needs and request. The suites were large with all amenities provided for us. The grounds were very well kept and there were pools for adults and children to enjoy. Our concierge Emmanuel Villa went above and beyond to all our requests, from scheduling our day trip to Saona Island, to having champagne and treats waiting for us when we returned. Emmanuel also made dinner reservations at partnering Falcon resort for last three nights of our stay to give us a fuller experience of what the resort has to offer. Would highly recommend this resort to anyone looking for an amazing holiday and experiencing the Dominican vibe. Also ask for Emmanuel Villa when checking in as your concierge, he is very professional, couteous and will look after all your needs, an amazing concierge.…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 3 days ago
Dear James, Thank you for taking the time to share your feedback. We're delighted to hear that our spacious suites provided all the amenities you needed for a comfortable stay. Our team takes great pride in maintaining our beautiful grounds and it's rewarding to know that you appreciated their efforts. It's fantastic to learn that our concierge, Emmanuel, was able to enhance your stay by attending to your needs and organizing memorable experiences for you. We're thrilled that you would recommend our resort and that you fully enjoyed the vibrant Dominican atmosphere we strive to offer. We would love to have you return in the future. All the best, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff is fantastic - cordial and always willing to help. Jonathan, Carlos and a lovely guy at the Hydrogrill bar. They were extremely proactively and drinks continued to flow. The staff is absolutely impressive - they were never not working. With improvements in the entertainment offerings and quality of the buffet, this hotel can definitely be ranked higher. However the buffet is way too cold and the food was often lacking in flavour. I would recommend this hotel still if you are seeking a relaxed SHORT vacation and don't mind eating at Hydrogrill for lunch and Aqua or Mizu for dinner repeatedly
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback with us. We regret to hear that you found the temperature at the buffet to be uncomfortably cold and that the food did not fully meet your taste expectations. Please rest assured that we continuously strive to improve our guest experience, and your comments are an important part of that process. It is gratifying to learn that you would still recommend our hotel for those seeking a relaxed vacation. We are committed to providing a memorable and comfortable stay to all our guests. We're delighted to hear that our team, including Jonathan and Carlos, were able to make your experience enjoyable with their proactive service and that you appreciated the efforts of our diligent staff. Our selection of culinary experiences, such as Aqua and Mizu for dinner, is something we take pride in, and it's wonderful to know that these dining options met your expectations. We hope to welcome you back in the future. Best regards, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went to Dominican Republic in a family vacation and we have no regret at all for staying in Gardens Suite by Melia for one week 11/19 to 11/24 this year. The whole team was fantastic from day one to the last day of my vacation. this is an amazing team with Pedro , Leonardo, Adrina, Isaie, Pierre, Jonathan and Josue David Ruiz Tejada which was tireless. I was treated like king and many others fell the same way. I highly recommended Garden Suites by Melia for anyone who plans to visit Punta Cana. Josue and the whole team keep up the good work. Thank you for everything and see you soon.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 1 week ago
Dear 889wilbertc, Thank you very much for this positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. It's also great to know that our location was ideal for you. We hope to see you again soon for another enjoyable experience. Best wishes, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great time at the resort the room was really nice, the views were great, and the service was amazing, but the food was meh. To start, the food wasn’t all that great it was the same thing every morning, and dinner and lunch weren’t that good. I would say if you have allergies it’s not very allergy friendly. There weren’t a lot of options besides the buffet and only two other restaurants. So if you go I would recommend booking reservations for the Mizu and Aqua. Mizu the Japanese restaurant wasn’t that bad, but I would definitely say the food was my least favorite part about my trip. I did really love the interior of the hotel and the aesthetic of it. The beach being walking distance was so nice as well as being able to take a shuddle everywhere. Though I do wish there was more activities going on it was still so nice having some sort of entertainment every night. Another challenge was that the servers weren’t the best at speaking English and it was hard to communicate as they were predominantly Spanish speakers. The service was truly amazing the service was really kinda and went the extra mile for whatever I needed specifically the waiters Leonardo, Pierre,Esaie Weche, Andrena! Our concierge’s Pedro and Mendy were amazing and so helpful. Josue our bell boy was truly amazing! Overall I had a great time and I’ll definitely be coming back!!…
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 1 week ago
Dear Olivia, Thank you for taking the time to share your feedback. We're thrilled to hear you enjoyed the beautiful views and found the service from our staff to be exceptional, especially from Leonardo, Pierre, Esaie Weche, Andrena, Pedro, Mendy, and Josue. We strive to provide a wonderful stay, from the aesthetics of our interiors to our convenient shuttle services. On the other hand, we're sorry to hear that our culinary offerings didn't meet your expectations. We take pride in providing a variety of dining experiences, including the Gabi Club for international cuisine and the vibrant flavors at Mizu and Aqua. Your feedback is invaluable, and we will look into ways to enhance our menu and accommodate dietary needs better. It's fantastic that you appreciated our nightly entertainment and the proximity to the beach. We also understand the importance of effective communication and will continue to work on improving language services to ensure all our guests feel comfortable and well-assisted during their stay. All of the team hope that we may be able to see you again in the future. Kindest regards, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very happy with the hotel choice and everyone went above and beyond to make our stay memorable. Shout out to Pedro and Mendi, the best concierges. The waiters and waitresses: Leonardo, Domingo, Pierre, Esaie W, Andrena. Then there was Josue David Ruiz Tejada, he was exceptional! he was friendly, knowledgeable, and went out of his way to help me and my husband. It was a birthday trip and they surprised me with a cake and balloons! they were very attentive to details and I'm very pleased!!!
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: best time to avoid crowds is November! the weather is beautiful, not too hot or humid!
don't...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 1 week ago
Dear Guest, Thank you for taking the time to review your recent stay. We're delighted that Pedro, Mendi, and our dining staff, including Leonardo, Domingo, Pierre, Esaie, and Andrena, contributed to a memorable stay. Our team's dedication to exceptional service aligns with our all-inclusive resort's ethos, ensuring every guest feels cherished. It's rewarding to hear that Josue's friendly and helpful demeanor made a significant impact on your visit. The surprise birthday cake and balloons are just a small part of how we strive to pay attention to the details that matter to our guests. We aim to provide a complete Punta Cana experience with our tasty local and international dishes, as highlighted in your review. We will be happy to welcome you back in the future. Best wishes, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, very very nice people. If you have a good attitude they reflect that. Drinks were great staff was very helpful. We loved our room. Only thing was the food was mediocre, but there's plenty to choose from to be satisfied. Swim up suite was fantastic. Our concierge Benjamin was very helpful not pushy at all, and made sure we were taking care of. The beach was nice as well, however some pushy locals to buy stuff but all in all it was a great trip! We'll be back!
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Manage the venders at the beach. It would be nice to sit for 5 minutes without someone trying to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Garden Suites by Meliá
Responded 1 week ago
Dear Chris, Thank you for taking the time to share your feedback. We're thrilled to hear that our team's hospitality made a positive impact on your stay, reflecting our commitment to service excellence. It's delightful to know that the variety and quality of our drinks met your expectations, adding to the enjoyment of your vacation. We also appreciate your compliments on the swim-up suite, which offers a unique and luxurious experience directly connecting to our spectacular pools. We regret to hear that the food did not completely meet your expectations; we strive to offer a diverse range of dining options to suit all tastes and are continually working to enhance our culinary offerings. Your feedback is invaluable in this endeavor. It's heartening to know that you enjoyed the beach and that our concierge Benjamin provided exceptional care, ensuring your stay was memorable. We look forward to welcoming you back for another fantastic trip. We hope we will have the opportunity to see you again in the future. Best regards, Your Garden Suites by Meliá Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Bavaro area.
PRICE RANGE
$285 - $463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the reserve at paradisus palma real hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
240
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Claim Your ListingGARDEN SUITES BY MELIA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Bavaro, Dominican Republic)
Frequently Asked Questions about Garden Suites by Meliá
Which popular attractions are close to Garden Suites by Meliá?
Nearby attractions include OCEAN ADVENTURES Caribbean Pirates (0.6 miles), HARRISON'S Fine Caribbean Jewelers (0.4 miles), and Katmandu Park | Punta Cana (0.5 miles).
What are some of the property amenities at Garden Suites by Meliá?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Garden Suites by Meliá?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Garden Suites by Meliá?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Garden Suites by Meliá?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Garden Suites by Meliá?
Conveniently located restaurants include Toc Beach Bar & Restaurant, La Bruja Chupadora, and Citrus Fusion Cuisine.
Are there opportunities to exercise at Garden Suites by Meliá?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Which languages are spoken by the staff at Garden Suites by Meliá?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Is Garden Suites by Meliá accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.