Barcelo Bavaro Palace All Inclusive Resort

Carretera Bavaro Km 1, Bavaro, Punta Cana 23301 Dominican Republic
Traveler (21812)
360
Panoramas (3)
Pool & Beach (5421)

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About

#30 of 66 hotels in Bavaro
Location
4.6
Cleanliness
4.3
Service
3.9
Value
4.0
GreenLeaders Gold level
Barceló Bávaro Palace Deluxe, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Golf course
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
27319Reviews3149Q+A100Room tips
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jamesc18042023 wrote a review Yesterday
Lynn, Massachusetts1 contribution
Excellent services, front desk was very nice and helpful. The girls at buffet was excellent, friendly and ready to help. The room was very clean and was exactly what I was looking for during my stay. Antonio Luis one of the chef make me feel like I was home with the service he provided to my family.
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Date of stay: July 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cecilia F wrote a review Yesterday
1 contribution1 helpful vote
+1
This place is beautiful but needs urgent attention.We stayed for 7 days and we all got sick, something related to the food, staff was not helpful and some of them unmotivated and rude, our room wasn’t clean. It was our second time there, unfortunately not thinking to return.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded yesterday
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. We have received your comments with regret because, contrary to what we would have wanted, we did not meet your expectations. As a service-oriented company, we have a strong commitment to achieve the satisfaction of our guests. We regret that you and your family went sick during their vacation with us since our guests’ well-being is one of our top priorities. It is important to address that we have an internal Quality Control Coordinator to ensure all Hygiene & Sanitary procedures are being met according to the company policies, which on a frequent basis audits our hotels in all Hygiene and Sanitary procedures. We can assure that our hotel is a safe and disease free complex; since we follow a very strict hygiene program and constant monitoring of all standards of quality in our Hotel having been recognized by Cristal America Consulting - Check Safety Group, for our effort and performance in hygienic and sanitary. We regret the inconveniences you may have encountered during your last visit; we lament not having met your expectations at all because our main goal strives in having a great ambience to satisfy our guests’ requirements; we regret that we were not able to fulfill your expectations, and we regret that in your case that priority was not pleased. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniela G wrote a review Aug 6
Lehigh Acres, Florida1 contribution1 helpful vote
+1
I loved this hotel, i was able to drop off my son at night ( they open from 8am to 12pm ) and enjoy my night by going to the casino or shows. The girls at the barcy club treated my son like family. Also the hotel is clean, room service is awesome, the pools are never crowed, and staff is so friendly. I would recommend 100000000%
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded yesterday
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló Bávaro Palace hotel and are delighted to read that we were able to match your expectations. We would like to thank you for having chosen our hotel as your holiday destination with your family and for taking the time to write us and letting us know about your impressions and the pleasant experience you had during your stay with us. We especially appreciate your positive comments related to the service provided by our team. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chanprr wrote a review Aug 6
Abu Dhabi, United Arab Emirates12 contributions4 helpful votes
Wonderful experience in a beautiful resort environment. Excellent facilities on the beach, fabulous pools, wide variety of restaurants, and very friendly and helpful staff. Overall, a most enjoyable place for a vacation, especially for families with children.
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Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded yesterday
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló Bávaro Palace hotel and are delighted to read that we were able to match your expectations. We would like to thank you for having chosen our hotel as your holiday destination with your family and for taking the time to write us and letting us know about your impressions and the pleasant experience you had during your stay with us. We especially appreciate your positive comments related to the service provided by our team. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
only1cubby wrote a review Aug 6
1 contribution
3 of their restaurants required long pants and reservations at all others except buffet or you won’t get in !! A lot of walking and nightly entertainment is too late !! We had a rat in our room !! Too much seaweed at beach for a supposed too 10 beach in world !!
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded yesterday
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. Although we sincerely regret your disappointment with your stay in our Barceló Bávaro Palace, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. With regards to our policy regarding long trousers for gentleman during evening meals, this is a standard requirement and was put in place to maintain a certain standard of class befitting of the service our guests receive from our waiters and waitresses whilst dining with us. We would also like to add that all of our partner tour operators are aware of this fact and should be notifying our guests of this prior to their arrival at our hotels where they are also reminded of this requirement at check in. We do not want to stay with the wrong image of the hotel. We invite you to return to visit us the next time you decide to return to the Dominican Republic. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lara1223 wrote a review Aug 6
Yauco, Puerto Rico8 contributions2 helpful votes
+1
We just got back from 4 night/ 5 day vacation at the Barcelo Bávaro Palace. If you like crowds and party this is the place to be. If you are looking for a calm, easy going vacay not your place. Pretty lost most of the time without knowing about entertainment, kids activities, restaurants hours. Employees get 5 stars. We always had excellent service by all of them. Luis at the pool bar took good care of us. We mostly had breakfast and our last lunch at Hoyo 19 which was great. And btw excellent service every single time. No reservation need it. Trying to get reservations was a nightmare everywhere else. The room not my favorite. Half of the room didn’t have lights that worked so it was pretty dark and the layout is kind of weird. It was a Junior Suite. Overall a 4 star resort out of 5. Excellent golf course. We have an 8 yr old and we did the water park for an extra $10 charge per person and yes it was worth it.
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Date of stay: August 2023Trip type: Traveled with friends
Room Tip: Avoid leaving your towels unattended at pools. Request them when you are going to use them and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded 2 days ago
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. We greatly appreciate the time spent commenting on your recent experience at our hotel. At Barceló we always strive to exceed our customers' expectations. Your comment will help our team achieve that goal. At Barceló we are convinced that there is always room for improvement and your comments will help our team in their ongoing efforts to meet the expectations of our guests. For this reason, we greatly appreciate the time you have taken to share your constructive criticism with us. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the chance to exceed your expectations. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael M wrote a review Aug 6
2 contributions
+1
First and foremost as others have said, the check-in process was to say the least a hot mess. I visited with family and it took nearly 2 hours to check in (2 hours!!!). I saw a server once in the lobby during the entire check in process. As far as the rooms are concerned, they are in dire need of an upgrade. The rooms are outdated and not the best as far as cleanliness. Housekeeping will service your room and then leave you without any towels. Bath towels in this place are scarce and you have to jump thru hoops (and dare I say bribe?) in order to request more towels. The pool was ok but where in the world are the poolside wait staff? No one was around to take drink orders, which meant you had to wait in line to get a drink that ends up melting by the time you get back to the pool. (By the way an insulated cup is your best friend!) Every once in a while a staff would come around just to pick up the pile of cups that accentuated the poolside area. The dining left more to be desired for. The buffet and restaurants were at most 2 1/2 stars. The food that was suppose to be chilled-wasn’t and the ice cream machines seemed to be working half the time at most. The cooks on the other hand were nice and worked very hard. The staff at the restaurants seemed annoyed at you for sitting down to dine. The morale amongst the staff seems extremely low here. The steakhouse was decent whenever they got orders correct. The seafood restaurant was disgusting and overhyped. Can’t speak for the hibachi restaurant as it was booked solid 2 weeks during our stay. The strikers buffet was ok. All in all, this resort is enormous and greatly understaffed. IMO this place seems to care more about money than customer experience. Why not shut down rooms and start upgrading? Oh because we can’t make any money with rooms closed! I’ve been to DR a few times and this was by far the worst experience I’ve had. Again this place left me wanting more as this isn’t my first time in DR. I would say look elsewhere as there are plenty of other choices.
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Date of stay: July 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded yesterday
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. We are deeply sorry to hear that you did not enjoy your experience at our hotel to the fullest, as we strive every day to make each stay unforgettable. We have reviewed your comments in detail, together with our teams and heads of each department. We are saddened that your vacation did not turn out as you expected. W can assure you that it was never our intention to make our guests feel unwelcome or neglected. We remain committed to ensuring that Barceló Hotels & Resorts' reflect the excellent standards that we lavish on and hope that despite the unusual circumstances that occurred during your visit, you will give us the opportunity to show you our commitment to quality that our guests deserve. We would like to have a second chance to show you our commitment to excellence in service. You can be sure that here in the Dominican Republic, we will be waiting for your news when you decide to visit us. We are confident that we will take care of every detail to make your pre-arrival stay with us as memorable and enjoyable as possible. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Javier O wrote a review Aug 5
1 contribution7 helpful votes
I am currently vacationing at this hotel. We arrived Aug 2 and to start the hotel itself is beautiful and very big thats it as far as the positive. The check in process has got to be the MOST unorganized process we have experienced ever! Lasting approximately 2 hrs just to check in. The Service is mixed as the majority of the staff seem very unhappy, dont smile or greet and seeming like they are over their jobs. The rooms are just ok and in need of a renovation. The AC per usual in this island is by far the worst and I believe they have it rigged and controlled. The MOST disappointing factor of my trip so far besides the service is the food that is ALWAYS cold. We had to complain several times about the temperature of the food, but they just don't care and the excuse we got was that the hotel was full and they were not expecting it to be so full 🤔 which seems a very odd answer to give a customer that booked their trip months in advance, since they should have known this and should have been fully staffed to accomodate all the customers that booked. The manager in the sports bar restaurant Samuel Jaquez was extremely rude and caused a scene, yelling at my dad that truly embarrassed our group all just because we wanted to sit together as a family. I will make another review since we still have 4 more days but if your reading this PLEASE do your research prior to choosing this hotel as we for sure will not be returning.
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Date of stay: August 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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David L wrote a review Aug 5
Florida Panhandle, United States2 contributions1 helpful vote
Stayed at resort for several days. The room options and price made it an attractive destination for a family trip. There is a lot of sea-weed in water now.... it is natural, not resorts fault. The majority of the resort is clean and well maintained. Restaurants... yes, dress code at several. When reservations are made, that is pointed out. Pay attention. The food quality is hit or miss. Buffet... take your chances... the a la Carte restaurants are decent. Not 5 star facilities, but ok, with some very good options. Service was usually good. Pools nice. Good entertainment and a casino and dance club available. For the price it is a good option. All inclusive resorts, even those that are multiple times more expensive, all have a challenge to meet food demands. For what they charge, you get a nice stay in a good, safe resort, for an attractive price .... while maybe not experiencing the absolute best possible dining.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Pay attention to dress code, have a great time!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded 2 days ago
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. We greatly appreciate the time spent commenting on your recent experience at our hotel. At Barceló we always strive to exceed our customers' expectations. Your comment will help our team achieve that goal. At Barceló we are convinced that there is always room for improvement and your comments will help our team in their ongoing efforts to meet the expectations of our guests. For this reason, we greatly appreciate the time you have taken to share your constructive criticism with us. We do everything possible to ensure that our clients can enjoy an enriching gastronomic experience in an unbeatable environment and with excellent service. Our restaurant team will continue working to surprise you with delicious local and international dishes on your next visit. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the chance to exceed your expectations. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carol K wrote a review Aug 5
3 contributions
To start, they won’t help you with anything over the phone or email (upgrade/request) until you get there. Check-in is miserable. I don’t understand with some many reviews complaining about the process and management doesn’t do something to improve the check-in experience. Imagine traveling for 10-12 hours (or more) and have to wait 2.5 hours in a hot lobby, kids are crying because they are tired and hungry and the check-in people are moving so slowly that you wonder if they do that on purpose. Room: Rooms are ok, not up to a 5-stars standard. The mini fridge doesn’t keep the drinks cold, it’s more like room temperature. The shower doesn’t have a full glass door so water ends up splashing all over the floor. Food: the food at the buffet is terrible, I am not a picky eater and had a hard time finding something to eat. The buffet is not well kept so it makes the food even less appealing. Desserts are flavorless and they all taste the same. The options are the same every single day. Food at the steak house and seafood restaurant were actually good. Some of us got a little stomach problem, probably from food, including myself. Housekeeping: had the sweetest lady clean our room all week. She made sure our room was clean and had everything we needed. Staff: treat people how you want to be treated. I had no issues with the staff (other than at check-in), I speak a little bit of Spanish but found that a lot of them knows some English as well. Shout out to the ladies at the bar near the barcy waterpark who took care of us all week. You ladies made our stay a lot more positive. This hotel did not feel like a 5 stars to me, you have to upgrade in your to get room-service. You need a card in order to get towels at the beach/pool, if you lose your towel or card you will have to pay for it at the end of your stay. I’ve never seen anything like that at a “5 stars hotel”. Anyways, this hotel has a lot of potential, but I won’t be coming back to find out.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Upgrade to premium if you want room service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from César Güílamo, General Manager at Barcelo Bavaro Palace All Inclusive Resort
Responded 3 days ago
Dear Guest, Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace. We have received your comments with regret because, contrary to what we would have wanted, we did not meet your expectations. As a service-oriented company, we have a strong commitment to achieve the satisfaction of our guests. Your opinion is very important and of great value to us, because it is through this type of communication that our guests give us the opportunity to assess and evaluate our performance, as well as to maintain and offer the quality of service that is expected from our hotel. I am deeply sorry for not having been able to meet your expectations on this occasion and I am sorry for all the inconveniences you have encountered because, contrary to what we wish, we have not caused the positive impression that we would have wanted for you from your visit to our property. Once again, we really appreciate the time you took to let us know about the inconveniences you experienced during your stay, and we sincerely hope that you will give us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Cordially, Cesar Güílamo. Director: Barceló Bávaro Palace
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€200 - €393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo bavaro palace deluxe hotel punta cana
FORMERLY KNOWN AS
Barcelo Bavaro Palace Deluxe
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1402
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BARCELO BAVARO PALACE ALL INCLUSIVE RESORT - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Dominican Republic)

Frequently Asked Questions about Barcelo Bavaro Palace All Inclusive Resort
Which popular attractions are close to Barcelo Bavaro Palace All Inclusive Resort?
Nearby attractions include Escape Room Punta Cana (0.3 miles), Paradise Garage (0.3 miles), and Escapology (0.5 miles).
What are some of the property amenities at Barcelo Bavaro Palace All Inclusive Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Bavaro Palace All Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Bavaro Palace All Inclusive Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Bavaro Palace All Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Bavaro Palace All Inclusive Resort?
Conveniently located restaurants include Jellyfish Beach Restaurant, Kyoto Japanese Restaurant & Sushi Bar, and Mexico Lindo Restaurant.
Are there opportunities to exercise at Barcelo Bavaro Palace All Inclusive Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Barcelo Bavaro Palace All Inclusive Resort have airport transportation?
Yes, Barcelo Bavaro Palace All Inclusive Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Bavaro Palace All Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Barcelo Bavaro Palace All Inclusive Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Barcelo Bavaro Palace All Inclusive Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.