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Carretera Bavaro, Km. 1, Bavaro, Punta Cana 23301 Dominican Republic
4 people have started booking this hotel
Hotel direct offer!Additional 5% off
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About

#18 of 36 hotels in Bavaro
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
GreenLeaders Gold level
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Golf course
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Shops
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
Spanish
Hotel links
Special Offer:Additional 5% off
22,783Reviews2,621Q+A100Room tips
Traveler rating
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Popular mentions
We had a great time! You don't need to be on the premium level to have a great time. Our room was clean and the golf course view was great. The staff always refreshed and stocked our room daily with towels, snacks, coffee, drinks, and chocolate on the bed at night during turn down service. The resort itself was always being maintained. The staff was out cleaning, trimming, cutting, and cleaned up the seaweed on the beach every day. The buffet food was better than we thought it would. It was huge and plenty to choose from all day. We went to the Mexican, Italian, and Steak restaurants and they were awesome especially the Italian. Really good food. They are there to please you and the little extra like giving samples to taste from the menu was great. The bar drinks were amazing. The cups they used were recyclable and they gave paper straws. Water bottles were always available. There are lots of stores to shop at but they are expensive. If you need anything, just be prepared to pay a lot of money. We went on a catamaran excursion one day and we had so much fun and I would highly recommend it. We are went on another excursion into the mountains to see the monkeys, learn about coffee, etc. and it was also amazing. Long drive there though but interesting drive. Lots of loungers on the beach and the pool was very nice, clean, and large. Never over crowded. Lots of daily activities. There is a train to take you around the resort that comes every 10 minutes to pick you up. I guess our only complaint would be the staff could understand and speak more english and having a BBQ food area around the pool areas would be a good idea.
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Hotel's Favorite
We were booked for the week of March 28 to April 4, but were forced to cancel today due to the panic over the coronavirus, schools are closed, everything shutting down in upstate NY. Waited for about 20 minutes, and had the great fortune to connect with Taylor Dias of their Customer Service. He was very positive and reassuring, and we easily changed our reservation dates to early October through him. This was a big weight lifted from us, we really wanted to go, really needed a vacation, and were afraid of getting stuck with the charges. Kudos to Taylor, he made our life much better, and also assured us that if things don't improve by October, we could change to another date. Awesome customer service!
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Response from César G, General Manager at Barcelo Bavaro Palace
Responded Mar 25, 2020
Dear Guest, Receive warm regards from all team working on Barcelo Bavaro Palace!! We appreciate your trust and preference. Regarding everything that is happening in relation to COVID-19, we recommend taking the measures offered by the World Health Organization and those offered by your country Health Authorities, rescheduling your trip without any charge. We hope to host you soon in our beautiful Punta Cana. Sincerely, César Güílamo General Manager Barceló Bávaro Palace.
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Mr. César Güílamo, I have tried all the regular Barcelo “help” links online to remedy an incorrect credit card charge that took me 3 hours to sort out at the front desk on Feb 27. I have emailed Bavaro Palace directly, I have also been issued 2 “ticket numbers” via the complaint process on the Barcelo website, but no response on the matter has been forthcoming. I would like an immediate refund for the incorrect charges. 4 emails have been sent with receipts and documentation. Yngrid B. at the front desk processed the refund after I waited patiently for 3 hours. However, It has been nearly 2 months, and no refund has been issued to my account. The level of service at checkout and lack of reply from anyone within Barcelo is unacceptable. Please finally remedy this situation immediately and issue my proper refund. Please check your records for invoice BBE200012960. I am still owed the full amount. I’m not normally one to leave negative reviews. The resort is beautiful and a wonderful place to stay, but the level of service on this particular matter on checkout has been unprofessional to say the least. What should have been a very simple and quick reversal of fees, has instead been a very lengthy and unpleasant experience. It has taken many hours of my time, and is still ongoing. I will be sure to avoid a stay here in the future due to this fact. I would encourage all guests reading this to monitor invoices on checkout very carefully for erroneous billings. Michael
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It is worth visiting and worth the money great food great pool and great hotel rooms worth every stay great kids club too kids club had a ball pit a gaming area another ball pit drawing to draw ask the worker at frontDesk to print a colouring sheet and ask front desk to hang it up with other people’s drawings and last but not least you can watch movies at the kids club also stores and bars
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This is our family's second time to this resort. We went about 8 years ago for the first time and did not like it at all. I have been to the DR over 60 times (yes that's not an error) and I had never seen such horrible service. Things like having to get your own coffee, forks, spoons, napkins etc etc. It was just awful! I was hopeful that one day this property would be under new management and things would change. DID THEY EVER! We went the middle of March right before all heck broke lose with COVID-19. The first day we arrived we lost our families passports! As you can imagine we were frantic! All I can say is WOW with the staff! From the management team to the bell boys everyone knew what was going on and helped us 100% The bell boy even spent a long time with my husband searching for our passports! He could have just said sorry, you're on your own...he didn't! The manager did an amazing job trying to calm me down, and help. The property is outstanding! Gorgeous huge pools, beach, and amazing kids waterpark. Our 5 year old was in heaven! The food is ok, typical all inclusive food. Nothing horrible, but nothing to write home about. They do make homemade donuts at breakdast that are amazing! Don't hesitate to book here. We will be back. We had to cut our trip short due to COVID-19 and the prime minister shutting down the borders.
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Previous
PRICE RANGE
$162 - $365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo bavaro palace deluxe hotel punta cana
FORMERLY KNOWN AS
Barcelo Bavaro Palace Deluxe
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1402
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Barcelo Bavaro Palace
Which popular attractions are close to Barcelo Bavaro Palace?
Nearby attractions include Escape Room Punta Cana (0.03 miles).
What are some of the property amenities at Barcelo Bavaro Palace?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Bavaro Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Bavaro Palace?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Bavaro Palace?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Bavaro Palace?
Conveniently located restaurants include Kyoto Japanese Restaurant & Sushi Bar, Santa Fe Steak House, and La Fuente - Restaurante Español.
Are there opportunities to exercise at Barcelo Bavaro Palace?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Barcelo Bavaro Palace have an airport shuttle?
Yes, Barcelo Bavaro Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Bavaro Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Bavaro Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Barcelo Bavaro Palace have any great views?
Yes, guests often enjoy the ocean view available here.