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Playa Bavaro km 1 no 1, Bavaro, Punta Cana 03177 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló Bávaro Palace
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 49 hotels in Bavaro
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Barceló Bávaro Palace Deluxe, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Golf course
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:EXTRA 5% OFF
24311Reviews2871Q+A100Room tips
Traveler rating
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Popular mentions
Mark S wrote a review Jan 19
Marstons Mills, Massachusetts, United States35 contributions8 helpful votes
great place to come and unpack and not worry about anything but relaxing. don't worry about drinks, food, or whether you want the pool or the ocean. Staff is great. Tips help. Food isn't 5 star but there is a good variety. Whether you want the convenience of a buffet or you want to try different restaurant cuisine. Most restaurants merely require a reservation.
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Date of stay: January 2022
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Kiera H wrote a review Aug 2021
Las Vegas, Nevada8 contributions21 helpful votes
Hotel's Favorite
I have previously stayed at Barcelo Bavaro Palace in 2018 and loved my experience so I decided to come back. I will admit, I didn't know what to expect because there were so many recent negative reviews and I wasn't sure how things had changed since covid. I will say I was pleasantly surprised and enjoyed my second stay here even better than my first. The food was delicious and the options were plentiful. There were also plenty of pools and beaches to spend time at! My favorite dinner restaurant was the teppanyaki! During the evenings we spent most of our time at the sports bar and casino. We booked the Jr.Suite Ocean View which included VIP access to the hydrotherapy at the spa, the seafood restaurant, and the adult's side of the resort. We were able to get covid tested the day before leaving for $25 per person and provide that before flying back to the USA. The swim-up bar was closed this time, which is understandable because of covid, but the staff did a great job making sure we were accommodated at poolside bars. I definitely recommend this place to everyone and cannot wait to go back.
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Date of stay: August 2021
Rooms
Cleanliness
Service
4 Helpful votes
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Response from César Güílamo, General Manager at Barceló Bávaro Palace
Responded Sep 1, 2021
Dear Guest Receive a warm greeting from all the team that makes Barceló Bávaro Palace. Firstly we would like to thank you for choosing our Barceló Barcelo Palace hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday.needs and wishes year after year. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of service excellence. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Cordially. Cesar Güílamo Director Hotel Palace
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Daniel M wrote a review Jan 17
Brooklyn, New York1 contribution
My friends and I stayed at the palace for a week for my review as follows: Beach: The beach at this resort was absolutely perfect! The water was crystal clear, with no seaweed, and very calm waters. There were always plenty of beach chairs to be found. (5/5) Pool: The pools are very nice, big, and clean. However, if you are a traveler who prefers warm water, beware that the pools are not heated. There are plenty of pools chairs around the pool and lots of shade. The pool bar is WALK-UP ONLY, there is NO in pool service, and NO waiters going around the pool offering drinks. Additionally, upon check-in each guest gets 1 pool towel car, something of the last century if you as me. I take all-inclusive vacations throughout Europe and the Caribbean 2-3x per year, and I cannot even recall the last time I stayed in a resort that still uses towel cards. (3/5) Rooms: My group booked 3 Junior Suites which were all very good. Comfortable beds and pillows. Excellent water pressure in showers. Mini-bar options were good, and an amazing balcony offered views of the beach with a jacuzzi. (5/5) Restaurants; The buffets were very mediocre. Average food, often served warm, basic food options, no smoked salmon at breakfast, and not much varsity throughout the week. Avoid the Seafood ala carte restaurant. The steak house offered great main courses. The Meditteranean restaurant over at the adult's-only restaurant was absolutely perfect (I assume this is because the standards at adults-only resorts are much higher). The Italian restaurant was average, with good starters and salad bar, excellent meat dishes, however, the pasta was mediocre. The Mexican restaurant offered many great options, all of which were excellent. The Hibachi show was also good, but nothing special. (3/5) Bars: The resort offered many great drinks, especially those with their local rum. The cigar bar was excellent for enjoying a cigar with a glass of rum. Henry at the Sports Bar made wonderful drinks, but in my opinion, the absolute best drinks were made by Santo in the Casino Bar. (5/5) Entertainment: The daytime entertainment by the pool was really nice, offering various dance and Zumba activities. The night shows were all very good, and the casino was a great place to have at night. The nightclub is closed apparently due to COVID-19, but for some reason, it's ok for everyone to sit in the theater, casino, buffets maskless, but not in a nightclub. (4/5) Service: The service throughout the resort was a hit or miss; Asking for coffee at the breakfast buffet could either take 20 seconds or 20 minutes. Walking into the buffets, you have to seat yourself, unlike every other resort I have been to where the waiters would seat you. After finally finding an empty, but dirty table, I would take up to 15-20 minutes for the waiters to come up to clean and set the table, which is completely unacceptable. On one occurrence, I asked a waitress for more wine and she rolled her eyes at me. The service at the ala carte restaurants was a bit better, but not great. The service from the bars was efficient. I have been to Barcelo resorts in the Riviera Maya and in Aruba, and the service at this resort compared to others is much worse. (1/5)
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Rooms in Buildings 4 and 5 offer the best location for the amenities of the resorts.
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Илья К wrote a review Jan 14
Kyiv (Kiev), Ukraine5 contributions16 helpful votes
+1
In short, 6 times we rest with the whole family in this hotel. I’ll just say don’t read stupid reviews, but go on vacation, you won’t regret it! Caesar, make me an ambassador of Barcelo in Ukraine ;-) You won't regret it! The problem is that many people read stupid reviews that are not true! For 6 years of rest in this hotel, I will definitely say - the best beach in this region, a large beautiful area, good staff and customer-oriented management. And what sunrises and sunsets here! Одним словом, 6 раз отдыхали всей семьей в этом отеле. Скажу только, не читайте глупых отзывов, а езжайте в отпуск, не пожалеете! Цезарь, сделайте меня послом Barcelo в Украине ;-) Не пожалеете! Проблема в том, что многие люди читают глупые отзывы, которые не соответствуют действительности! За 6 лет отдыха в этом отеле однозначно скажу - лучший пляж в этом регионе, большая красивая территория, хороший персонал и клиентоориентированный менеджмент. А какие здесь рассветы и закаты!
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Date of stay: January 2022Trip type: Traveled with family
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Andrei wrote a review Jan 7
Bucharest, Romania2 contributions6 helpful votes
We came with lot of expectations for this hotel...unfortunately we find unfriendly staff and poor services. I travelled a lot and it is for the first time I had to argue with the person at the towels to get a fresh towel while at the pool. And this is just and example. The general feeling is that the personel is bored, totally disconnected from what kindess and politness means when working in touristic services. It's a pitty for what such a facilty was supposed to provide. I am pretty sure we will not come back to this hotel and will not recommend it to anyone.
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Date of stay: January 2022Trip type: Traveled with family
4 Helpful votes
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Response from César Güílamo, General Manager at Barceló Bávaro Palace
Responded 5 days ago
Dear Guest, Receive warm greetings from Barceló Bávaro Palace. I am sorry to hear that you perceived a lack of customer service from some of our staff members. We understand how you could have felt, this is very disconcerting because we strive for consistency and excellence with regards to our service levels. We are lamenting that our entertainment does not fulfill your expectations. Please be assured that we will never cease in our efforts to achieve the total satisfaction of our guests. We assured you that we discussed the issue with the Managers involved, we will be giving the matters the proper attention, and that the corrective measures are going to be taken in order to avoid similar situations in the future. In Barceló, we have very clear that our customers are the most important as well as their comments. At Barceló Hotels & Resort our intention is to create wonderful memories for our guests and we do not want you to have a mistaken perception about our performance and commitment to excellence service. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Cordially, Cesar Güílamo General Manager of Barcelo Bavaro Palace
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PRICE RANGE
$164 - $385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo bavaro palace deluxe hotel punta cana
FORMERLY KNOWN AS
Barcelo Bavaro Palace Deluxe
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1402
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Frequently Asked Questions about Barceló Bávaro Palace
Which popular attractions are close to Barceló Bávaro Palace?
Nearby attractions include Escape Room Punta Cana (0.3 miles) and Van Lévé Bikinis Melia Level (0.7 miles).
What are some of the property amenities at Barceló Bávaro Palace?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barceló Bávaro Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Bávaro Palace?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barceló Bávaro Palace?
Yes, free parking is available to guests.
What are some restaurants close to Barceló Bávaro Palace?
Conveniently located restaurants include Jellyfish Beach Restaurant, Kyoto Japanese Restaurant & Sushi Bar, and La Fuente - Restaurante Español.
Are there opportunities to exercise at Barceló Bávaro Palace?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Barceló Bávaro Palace have airport transportation?
Yes, Barceló Bávaro Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barceló Bávaro Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Barceló Bávaro Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Barceló Bávaro Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.