We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Carretera Bavaro, Km. 1, Bavaro, Punta Cana 23301 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Additional 5% off
Lock in the lowest price from these sites
Barcelo.com$141
Tripadvisor$140
ZenHotels.com
Prestigia.com$152
eDreams$140
Trip.com$213
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (18110)
360
Panoramas (3)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Bavaro Palace
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 39 hotels in Bavaro
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation.
Read more
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Golf course
Mini golf
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
Spanish
Hotel links
Special Offer:Additional 5% off
22,832Reviews2,665Q+A100Room tips
Traveler rating
  • 12,196
  • 5,557
  • 2,559
  • 1,334
  • 1,186
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
InnaK wrote a review Sep 25
1 contribution
We chose this hotel for the location and family friendly service. This is our first time in DR and we loved the country. We will definitely come back, just not to this hotel! Hotel is ok, although a lot of services are reduced. This was our long awaited big family reunion. On the last day of stay I had my birthday. We arranged for a birthday cake at Kyoto restaurant. My 83-year old father was especially looking forward to it as this was our first celebration together in many years. Imagine that after waiting and waiting for a VERY long time with three young kids with us barely staying awake, finally they bring the cake....at the moment when my father and another family member went to the bathroom!!!! I understand that service is often not great in Punta Cana and it is unfortunately true. But this was beyond disapponting for us.... my father was heartbroken and felt like it was because of him.... the waiter didn’t even apologize... please beware if you plan for anything special. My evening was ruined because somebody could not care enough to do their job..
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Share
Tony wrote a review Aug 2020
New Jersey5 contributions5 helpful votes
Hotel's Favorite
We have stayed at Barcelo Palace Gran Resort Punta Cana over 15 times within the last 20 years. This last vacation was different because of the current Pandemic, with restrictions set and safety measures taken our trip overall was great. The Barcelo Resorts established a high level of hospitality with their guest. When we arrived, the bell man greeted us and disinfected all our luggages and backpacks (great precaution taken with several people handling your luggage at the airport). We checked in at the concierge office and was give great room with ocean view. During our stay we noticed all staff members working hard, using precautions, wearing face mask at all times, extra cleaning/disinfecting of the bar area and practicing social distancing at restaurants/buffet. Buffet food stations are completely covered with the chefs serving the food as a precaution. (Excellent system for the current circumstances). Adult pool area was private with limited capacity and plenty of space. The pool was clean, the bar was clean and service was outstanding. The bar tenders Radaisa, Marcia, Santo and Luis all rotated shifts however the drinks and service were outstanding. Rada makes the best Mojitos at the resort. Buffet was open for breakfast and lunch the majority of the day.The food and service was great!!! They had plenty of selections available at both servings. The staff was friendly and providing a great welcoming atmosphere. We had excellent service from Cesar at lunch and Rene at breakfast. While also being greeted by one the managers Franklin on a daily basis. We noticed at lunch everyday the General Managers and President of the company would eat lunch at the buffet. This is unique, as the top executive of the resort eat at the same location of their guest. Whereas if the food and service is great for the CEO and GM it’s great for the guest!! We spoke with the GM simple conversation and humbling enough when we went to our room the next night we had a nice display of chocolate strawberries and sweets. A simple gesture on how they appreciate their guest. Overall, the dinner restaurants at night had a good menu selection. 4 restaurants are available (French, Spainish, Japanese and Mexican). My favorite was the Espana Restaurant (Lamb Shank) and French restaurant (Lobster and Duck). Overall, it was upsetting to see such a great resort with limited amount of people, because of the world pandemic, however our experience was outstanding. All the staff from the President, GM, managers and team members are all working hard to provide the guest with a positive experience of safety, cleanliness, and outstanding service.
Read more
Date of stay: August 2020Trip type: Traveled as a couple
5 Helpful votes
Helpful
Share
Response from César Güílamo, General Manager at Barcelo Bavaro Palace
Responded 4 weeks ago
Dear Guest, Firstly we would like to thank you for choosing our Barceló Bávaro Palace hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Bávaro Palace was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Cordially, César Güílamo General Manager at Barceló Bávaro Palace.
Read more
Juan D wrote a review Sep 25
1 contribution1 helpful vote
The service is bad, the food is bad, the costummer service is bad, i dont recomend anybody to come to this place. I know we re in covid19 pandemic but it does not justify the horrible service ive received here
Read more
Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Juan D wrote a review Sep 25
Santo Domingo, Dominican Republic1 contribution
El peor servicio que he recibido en la República Dominicana. La comida era escasa y de pobre calidad. Pésimo servicio al cliente./worst service ever received in the DR. Small amounts of food and the worst quality. Horrible customer service. I know we re in covid19, but this is the worst service ive received in my life!
Read more
Date of stay: September 2020Trip type: Traveled with friends
Helpful
Share
carlosvasco7 wrote a review Sep 22
Miami, Florida1 contribution2 helpful votes
I had great references about this place but after my experience I honestly wish I went somewhere else. The guide, Samy, lied to us, he sold us a boggie tour and mentioned it was to a private cave, then we realized we were taken to a public cave to visit. They stole my best friend's wallet in front ouf our eyes and nobody from management did anything, they said they will look into it and let us know in 48-72 hours, knowing that we were leaving prior to that. I personally caught a 12 year old stealing our bag, and he was staying at the hotel too. The service was horrible, thwy would take long time to attend you and the buffet and the drinks were warm. Wifi in the hotel was horrible, it only worked in the room, and it was in and out the whole time, I had to go to the lobby and get a new user name and password. The light outside in the balcoby never worked even though we reported it. The phone in the room had no signal, the lobby told us it was a general problem and they were working on it, but they never fixed it. The quality of the drinks were horrible, a 5 start hotel was using "real Kola" which it's not near any taste of coca-cola. Honestly I'm very disappointed at this experience, the place loos great with great rooms but need more personnel and more security.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Previous
PRICE RANGE
$164 - $385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo bavaro palace deluxe hotel punta cana
FORMERLY KNOWN AS
Barcelo Bavaro Palace Deluxe
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1402
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Barcelo Bavaro Palace
Which popular attractions are close to Barcelo Bavaro Palace?
Nearby attractions include Escape Room Punta Cana (0.03 miles).
What are some of the property amenities at Barcelo Bavaro Palace?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Barcelo Bavaro Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Bavaro Palace?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Barcelo Bavaro Palace?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Bavaro Palace?
Conveniently located restaurants include Kyoto Japanese Restaurant & Sushi Bar, Santa Fe Steak House, and La Fuente - Restaurante Español.
Are there opportunities to exercise at Barcelo Bavaro Palace?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Barcelo Bavaro Palace have an airport shuttle?
Yes, Barcelo Bavaro Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Bavaro Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Bavaro Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Barcelo Bavaro Palace have any great views?
Yes, guests often enjoy the ocean view available here.