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All reviewsstar friendsstar rock cafesteakla canaseafooddominican republicthe oriental restauranta la carte restaurantsguest servicesjunior suitela pagodabeautiful beachother resortsceiling fanlobby barfrozen drinkssaona island
Let's start with the positives. This was mine and my husbands first time in the Dominican. The beach was amazing! We had mostly good weather with a bit of rain here and there but nothing to terrible! The entertainment staff was awesome! The shows most...More
Thank Jody B
Response from QualityManagerDR, Quality ManagerDR at Iberostar Dominicana HotelResponded 2 days ago
We would like to thank you for your comments on Tripadviser and choosing IBEROSTAR Dominicana Hotel as your hotel destination.
First we feel very happy you liked the beach, the entertainment staff and the shows, the rooms and most of the service.
Writing this review at 11:30 pm. Can’t sleep because of the blasting music under my patio. According to the front desk, the music was going to be over at 11... At 11:20 I asked whether I could move rooms. Was told music will be over...More
Thank Lena L
Response from QualityManagerDR, Quality Manager at Iberostar Dominicana HotelResponded 3 days ago
Thanks for your comments on Tripadvisor
We wish to express our apologies for every downside on your stay; we will share all your comments with the management so they could look for solutions to bring the best service. Please accept our apologies.
1. Check in was as Smooth as butter
2. Usually windy but warm and the beach is out of this world!
3. Rooms are bright, spacious and close to everything.
4. Lots to eat, something for everyone at the buffets.
Specialty restaurants are wonderful, great...More
Thank Judy S
Response from QualityManagerDR, Quality Manager DR at Iberostar Dominicana HotelResponded 3 days ago
Thanks for sharing your experience on Tripadvisor and choosing Dominicana Hotel as your hotel destination.
We feel happy to hear your stay with us was pleasant and you like the beach, food,staff and service in general.
We make our best to give what...More
from the time we arrived to the time we left we had an excellent time. We got checked in easily. Elizabeth helped us out there and was very easy to work with. I read some reviews that said the front desk staff were rude, but...More
Response from QualityManagerDR, Quality Manager at Iberostar Dominicana HotelResponded 5 days ago
On behalf the entire team of IBEROSTAR Dominicana, we will like to thank you for choosing us as your holidays destination and sharing your wonderful experience with the Tripadvisor community.
For us is really important knowing how our guests have perceived our services...More
This was our second visit to Iberostar Dominicana (first in 2013). Not very much has changed since then. The hotel keeps its high standard and maintains facilities well. The wifi and safes in rooms are free of charge now. Thank you Iberostar for catching up...More
Response from QualityManagerDR, Quality Manager DR at Iberostar Dominicana HotelResponded 6 days ago
Thanks for sharing your experience on Tripadvisor and choosing IBEROSTAR Dominicana Hotel as your holidays destination.
First we want to express our thankness of your loyalty to our hotel, and of course thakns for your opinions about our service in the beach, we...More
The swim up bar is ony available in the Iberostar Bavaro resort. If you book the Punta Cana or Dominicana then you are not permitted to use the pool at the bavaro. There is, however, a pool bar inbetween the 2 pools of the... More
The swim up bar is ony available in the Iberostar Bavaro resort. If you book the Punta Cana or Dominicana then you are not permitted to use the pool at the bavaro. There is, however, a pool bar inbetween the 2 pools of the Punta cana and Dominicana so at most you have to step 20ft out of the pool (there are shallow areas perfectly placed for access to the bar) and then you can get straight back in the pool if need be. In any building that are higher than 2 storeys you will find elevators. Enjoy !!