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Iberostar Dominicana Hotel

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#9 of 25 Hotels in Bavaro
GreenLeadersPlatinum level
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Iberostar Dominicana Hotel
Iberostar Dominicana Hotel
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6,687 Reviews from our TripAdvisor Community

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Showing 2,939: English reviews
Montreal, Canada
Reviewed 2 days ago NEW

Just got back from Iberostar Dominicana yesterday, Overall it was a nice relaxing vacation with family. We traveled with 2 Kids - 10 months and 3 years. There are a lot of kids activity which is nice and the staff are great. Food at the restaurants is good too. We tried 4 a la carte restaurants - Steakhouse, Mexican, French...

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Helpful?
1Thank maximroy
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Dominicana as your vacations destination. We will like to appreciate your words about the stay you had at our establishment. Both parts of your reviews, negatives and positives are important for us. Firstly, we will like to apology for the room you get. It is not to our liking knowing that we were...

Braddock
Reviewed 3 days ago NEWvia mobile

Resort was nice ,some of the food was questionable. No were to go off the property unless your going on a tour. November is rainy season. The dune buggy ride was the best but got really dirty ! Staff was nice ,Kayla the cleaning woman was awesome !

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Helpful?
Thank Madeline O
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for choosing us as your vacations destination and sharing your experience with us. We are really sorry that we were not able to fulfill your expectations at our property. In IBEROSTAR we characterize ourselves for another type of stay, and we will like to apology for not giving it to you. You can be sure that...

Chicago, Illinois
Reviewed 1 week ago via mobile

We stayed at this resort last year, 2015, and I have to tell you, things have changed tremendously. Last year everything was a solid 4 - the food, the room, and the service. That was why we picked the hotel for this vacation. However we were disappointed this time. The service was bad; the waiters were hanging out, talking to...

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Helpful?
Thank traveling11122
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, We are really disheartened to hear of your underwhelming experience with us at our hotel IBEROSTAR Dominicana. Please be assured we will certainly share your feedback with our management team to ensure we are continuously providing a high level of service and care. We do the utmost to deliver a great experience, please accept our apologies for missing...

Pickering, Canada
Reviewed 1 week ago

My hujsband and I stayed at the Iberostar Dominicana in Punta Cana from Nov.1 - Nov. 15, 2016. It is a beautiful - and we noticed the orchids - clean resort. We liked the food, the quiet beach area with the island feeling, enjoyed the nightly shows. A friendly hello to the bartenders at the Lobby Bar Quisqyueya, especially Francisco,...

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Helpful?
1Thank rednose760
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Dominicana as your vacations destination. We are happy to know that you and your husband enjoyed your vacations. Thanks for highlighting the beauty of our establishment, the exquisiteness of our gastronomy and the amazing service received from our staff, especially from those you mentioned. The entire team is looking forward to welcome both...

Ekeren, Antwerpen, Belgium
Reviewed 1 week ago

When we arrived at 3 pm our room wasn't ready. It would be in 1 hour. Ok, we said, we will have a drink (no welcome drink!!) at the bar. At 4 the room wasn't ready. We said ok again, the room would be ready at 5. Guess what, at 5 no room!! At 6 I had enough and insisted...

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Helpful?
3Thank RamonaHildegard
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for choosing us as your vacations destination. All the reviews received from our guests, are important to us. We regret that you have had to choose this platform to communicate us your disappointments with our services. You cannot imagine how disappointed we are when we receive comments like yours, since we are endeavoring to offer completely...

Toms River, New Jersey
Reviewed 2 weeks ago

Recently returned from a week at this place. Given a room full of moldy smell/dampness as a result of an air conditioner poorly maintained. Waited hours for another room/ NO upgrade offered. Grounds are maintained nicely but rooms need major overhaul. TV didn't work and one day we had no water to bathe. Water is not purified so you need...

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Helpful?
2Thank Barbara F
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear guest, On behalf the entire staff of IBEROSTAR Dominicana we thank you for choosing us for your holidays. It's a big sorrow for us to hear about your misadventure in your experience with us. We want you to accept our most sincere apologies for haven't exceeded your expectations. We know that is very difficult to beg an apology by...

Bayville, New Jersey
Reviewed 2 weeks ago

Just returned yesterday. Was an awful stay. Room definitely had mold and our floor was soaken wet, had no running water! Immediately went to desk for room change and got a run around. Got new room, no up grade after hours of waiting.. The food was horrible. What was supposed to be hot was not and what was supposed to...

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Helpful?
4Thank ellen f
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to review our property with these important remarks. We are really sorry that we could not live up your expectations in some aspects of your stay, just be sure that we have looked in every single detail of your comments and will work on the improvements. This...

Ottawa, Canada
Reviewed 2 weeks ago

My husband and I visited the Iberostar Dominicana last week. We had a lovely time there! The beach is fabulous with plenty of chairs and shade! The hotel is immaculately kept - spotlessly clean, grounds are beautifully manicured. We had a junior suite with a king bed, separate living area and a good size balcony. Don't expect a view of...

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Helpful?
2Thank Myrna L
QualityManagerDR, QUALITY MANAGER at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Dominicana, and sharing your experience with us. In IBEROSTAR it is our main goal to make our guest's have an unforgettable and enjoyable holidays. Thanks for sharing your kind words with the TripAdvisor's community and for highlighting the wonderfulness of our services and facilities. On the other hand, we are sorry for...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Just spent 5 nights in the Dominicana, and found the room to be very comfortable, and the ammenities to be very nice. This was our second time in the Iberostar resort, and I really enjoy the hospitality, and the location. The Golf course is always great and even though we had alot of rain the day before the course drained...

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Helpful?
Thank tzelley
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Dominicana, we will like to thank you for choosing us as your vacations destination. We are glad that with five nights in our property you were able to show you the great experience we are used to give to our guests. Thank you for your wonderful description about your stay in...

Wels, Austria
Reviewed 2 weeks ago

I went to this hotel just to stay for one night as I am currently staying in Santo Domingo and wanted to see my mother in Iberostar Dominicana. The resort is really beautiful, the rooms are nice and the service is very good. Thanks a lot to Nati and her colleague Jacint for answering my questions and making everything so...

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Helpful?
Thank Alea P
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for this review about our wonderful establishment. It is nice to know that just with one night you could notice the amazing service we like to give to every single guest in IBEROSTAR. Thanks for this praises about the service received by Nati and Jacint. You can be sure that we are sharing your words with...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Colourful Caribbean flair. Water sports galore. All inclusive (generous, varied buffets for all meals). ... more   less 

Additional Information about Iberostar Dominicana Hotel

Address: Carretera Arena Gorda, Bavaro, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $181 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Dominicana Hotel 3.5*
Number of rooms: 490
Reservation Options:
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Also Known As:
Punta Cana Iberostar
Iberostar Dominicana Punta Cana
Iberostar Punta Cana
Dominicana Hotel
Hotel Style:
#2 Best Value Hotel in Bavaro
#3 Family Hotel in Bavaro
#6 Romantic Hotel in Bavaro
#7 On the Beach Hotel in Bavaro
#8 Spa Hotel in Bavaro
#8 Top resorts Hotel in Bavaro
#8 Casino Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Dominicana Hotel staff and other travelers.
513 questions
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Questions? Get answers from Iberostar Dominicana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go here...”
 of 5 bubbles H864ZJbarbaraf, 2 weeks ago | Read review
“Rooms closer to the pool and beach so you don't have to walk very far.”
 of 5 bubbles courtneypmoses, 3 weeks ago | Read review
“Ask for a top floor facing the pool.”
 of 5 bubbles suremini, Nov 2, 2016 | Read review
“Junior suite was a sweet upgrade!”
 of 5 bubbles psullivan978, Nov 1, 2016 | Read review
“the rooms do not face the sea and some are over the pool and gardens”
 of 5 bubbles stephenjohnsonleeds, Oct 28, 2016 | Read review
5 of 5
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