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Iberostar Dominicana Hotel

Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
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About

#21 of 28 all-inclusives in Bavaro
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.3
GreenLeaders Platinum level
Find out why so many travelers see Iberostar Dominicana as the ideal all-inclusive resort when they visit Bavaro. In addition to its excellent location 20 minutes from Punta Cana Airport, our hotel provides the ideal combination of quality, comfort and service, offering a family atmosphere with a wide variety of facilities designed for all travelers. Children will enjoy unique activities at our Star Camp, while adults relax in our luxury Spa or at our spectacular pool just 100 meters from the beach. Don't leave without visiting our Coral Laboratory, where we collect different species of coral for study and to protect these ecosystems. It is part of our Wave of Change initiative, based on three pillars: eradicating single-use plastic, responsible consumption of seafood, and improving coastal health. A commitment from Iberostar that we are sure will win you over as well as our facilities surrounded by beautiful gardens. Furthermore, at Iberostar Dominicana our gastronomic offer consists of 6 restaurants with exclusive specialties, such as our Oriental, La Pagoda and the American Star Rock. 2 buffets with show cooking and snacks. Iberostar Dominicana is undoubtedly an excellent choice for you and your family to have a dream holiday.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, German
4.5
9,900 reviews
Reviews Summary
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The Iberostar Dominicana Hotel is celebrated for its vibrant atmosphere and daily entertainment, with music by the pool and nightly performances that guests enjoy. While the rooms are acknowledged for their cleanliness and size, there are concerns about them being outdated, along with maintenance issues. Professional and friendly staff are a highlight, although some guests have faced delays in restaurant service and problem resolution. Despite commendations for the hotel's overall cleanliness and the variety in buffets, many travelers question the value for money, pointing to the high cost of experiences and lackluster amenities.
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Adam W wrote a review Feb 21
Toronto, Canada1 contribution
We travelled as a family of 4 with two young kids (2, 5.5), so this will all be in that context, certainly a lot of parenting somewhere else vs the fully romantic and relaxing vacation of the past. Overall, this place worked well for us. I like how compact it was with our room being 5 minutes from the lobby, 3 minutes to the pool, 7 min to the breach. Beautiful property, friendly staff, great facilities. Very wagon friendly :) From a kids standpoint there was enough to do, but next year we may look for a place that has a little more (lazy river, slides...). The advantage of not having that was there were not too many kids around so our kids were treated with love and the resort was very peaceful (no loud kids yelling and running). Accommodations: We upgraded when we got there to a family suite (1 bedroom room) upon arrival at a costs $500USD to upgrade (as I was a IHG member) and it was very worth it. Room was large, nice balcony, well stocked mini bar (beer, glass bottles of coke/diet coke, juice...), microwave, safe. The view wasn't great as it looked out to a few stores but we didn't care (poolside would be nicer if you did care). There were 4 glass refillable bottles in the room and a refill station with purified water right outside our room so really easy to keep hydrated. We were on the 1st floor (1 level up) and the elevators worked really well (and were entertainment for the kids) so brining our travel wagon was really easy to get the kids from place to place. Food Food was OK. The morning buffet had the core of what you needed including a good assortment and an omelet station. It just got a little repetitive after 7 days, and the kids had a few too many pancakes and french toast as a meal. Most of the pastries were not amazing, but the donut with a cream filling was a highlight as was the churros. The coffee that they served was great (and I'm a coffee snob). The labeling on food was hit/miss. Wouldn't take much to ensure everything was labelled. It would also be nice if the service provided a bit more direction (what's good, what special drinks are here) but they really just took your order. It's that extra level of service and communication that was missing throughout. Lunch: We mainly ate at either the snack bar at the beach (pizza, burgers, chicken burgers, fries) or at the larger restaurant at the beach (pizza, sandwiches, tacos, soft serve icecream if it's working). All were OK, but could use more variety, kids mainly had pizza :) Dinner: Buffet really looked great and offered a nice mix of things. A la carts were OK, service was good (especially at the Mediterranean) but food itself was a overcooked at the gourmet and brisket was mediocre at the smoke house. The Mexican had the tastiest food (and the passion fruit margarita was exceptional). Some of the restaurants are also in repurposed buffets (smoke house, Mediterranean) which did not give the same ambience as the dedicated spaces (Mexican, Gourmet). Overall, nice to get served instead of getting up so many times to keep my kids fed, but food variety and quality of the a la carts could be better (but none of us starved or got sick of any sort so that's a win). Snacks: Not too many snack options outside of a few pastries (same as breakfast) and ice cream. The ice cream parlor was a big hit for the kids (just go early to get a waffle cone as they don't make enough to make it much past noon). Entertainment: There's an unadvertised 2-4pm family time at the playspace that was a highlight. You need to supervise your own kid, but no age limits on who can join in on the fun. There's a room of trampolines, an amazing 2 level structure, giant foam building blocks, a kitchen area for snacks/drinks. Most parents I met never even knew this amazing facility existed. We really enjoyed the singers/saxophone that happens in the lobby several times throughout the week. The shows were too late to be useful for my family (9pm). Pools: The pools are great. There was a kids pool that my kids both loved and spent a lot of time at, and gave us a chance to chat with lots of parents. The big pools both have a big shallow area that the kids also enjoyed (and got to participate in a bit of the aqua fit). Too many people reserve seats making them harder to come by (but that wasn't a problem for us as we were in the water with the kids). Would have been nice if there was a swim up bar, or some water slides, or something else to mix things up with the kids but we brought lots of toys. Beach: The beach is beautiful, great sand, not too wavy. I spent most of my time here in the sand (or buried in sand) or in the water and that was all great. Seats get reserved early but again not a problem for me but be aware of that. There's also a lot of area dedicated to the club that you have to pay more for. Concierge: You will be invited to go to a welcome breakfast at the fancier resort. It's really a sales pitch for the iberostar club (cheaper rates, more benefits). You'll get $100 USD resort credit for attending and it takes about 2.5 hours when all is said and done including breakfast (8am-10:30pm). The kids enjoyed the golf carts and the adventure of it, we found it a little too long but not bad. So decide if you want to do it, but it is pushed hard by the resort staff.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled with family
Room Tip: Playspace has family time from 2-4pm so kids of all ages are welcome but parents must supervise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 3 days ago
Dear guest, We want you to know that the description of your stay with us at our hotel is very helpful and we thank you for providing your rating. Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests. Again we want to thank you very much for sharing your review of our establishment and would be delighted to welcome you back to one of our hotels soon. Best Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beachrights wrote a review Jan 2024
cape cod65 contributions49 helpful votes
Hotel's Favorite
ROOMS: Getting dated (nothing bad, just a little shop worn) - Dominicana side is due for a renovation in fall 2024- very comfortable bed, clean room, good amenities. Good soundproofing too- nice and quiet. Good storage space. GROUNDS AND FACILITIES: Beautiful layout and grounds are meticulously landscaped. Constant landscaping, painting and general repairs ongoing for our time there. Marble floors and open air common spaces add a nice touch to the Caribbean atmosphere. Even with fully booked resort never felt over crowded. BEACH: In my opinion, the best on the Bavaro strip. Wide and flat with beautiful sand. Go either north or south and you will see severe erosion making seating a challenge. Palapa's are plentiful and need to be reserved by 10 am or you will be in the back row. Yes, the towel game is in full play here. Like it or leave it- Vendors are present but are not too pushy, just kindly say "no, thanks" and they will move on. Some are pretty funny with their sales tactics- One was carrying a parrot which you could have your picture taken with. .....He would yell out "Take picture with Dominican Chicken!" Hobie Cats, Sea Kayaks are available to use. POOL: Punta Cana pool was recently renovated- warm water and nice design- no swim up bar. Life Guards are present and we saw them do training early one morning. Be aware: the tiles around the pool and beach are EXTREMELY slippery when wet...saw several people take diggers. Drink service is available BARS: All have their unique atmosphere and are well stocked. Did not see or taste any weak or water downed drinks. 2 beach bars and maybe waited 3 minutes for a drink during the 2pm rush. Self serve soda machines are available too. RESTAURANTS: Buffets have a very good variety of food- each themed nightly- yes, you will find some items might be cold or could be refreshed but overall not a big deal. Some have complained of food sickness (every resort, not just IB) but don't eat the mayo in 85 degrees or questionable fish and you should be fine. We have never been sick in 5 visits. Specialty restaurants are hit or miss in quality- Mexican was very good. ENTERTAINMENT: The animation team works very hard here- always something going on from bingo to drinking games. Beach party had a fire show that was great. So was the foam party on the beach during the day. Nightly shows at 9:45pm are pretty good- only dud was "Circus Dreams" which was more musical vs. thrills. STAFF: Can't say enough about them...Excellent customer service and always want to make sure the guests are happy. Jamie, our Concierge was always greeting us throughout the day with a smile and asking if we needed anything. Bigger plus was hearing about his family and their story- get to know the people there since they are very proud of their heritage. From housekeeping to groundskeepers they all are very friendly. Overall this resort never disappoints. Excellent value for the dollar- Saw multiple infrastructure improvements ongoing and resort has plans to improve several buildings in the future. Mostly European cliental (Argentina, Portugal, Spain) which we enjoy since don't want to go to The Dominican to have an "American trip". Already looking forward to going next year!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Get up around 6:30 for the best beach spots- Bring $150 in singles for tips- Strong Euro presence...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 3 weeks ago
Dear guest, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday.  It’s heartwarming for us to know that you have enjoyed our establishment so much. We have treated your description as a success story, and your comments show that we are on the right track with our numerous efforts and our attention to detail. We will be delighted to welcome you back to this that has already become your home away from home, again soon. Best Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ladiedy wrote a review Feb 20
Painesville, Ohio52 contributions30 helpful votes
First the positives…beautiful pools and fantastic weather plus great drinks when I could take advantage of them. Room was outdated but nice enough. Now the negatives…no hot water two late afternoons in a row so very cool showers after the beach. Food was mediocre at best (breakfast better). I couldn’t use my bathtub because the plug wouldn’t stay down tight. Late room cleaning some days held us up from showering. We picked up a mild stomach bug from something..no vomiting but lower issues. Lack of communication among us and some employees..not fluent English or basic English spoken. I must say Franklin at the front desk was very nice and helpful. Shout out to him. Too much bugging by others to buy more time or excursions. We were there to rest and just hang out. We ate at the buffet most of the time but beware the one close to the beach had lots of flies at lunch (watched them land on the burgers that we in buns). All in all we still had a good time mostly because the weather was sunny and hot.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 4 days ago
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the shortcomings you experienced during your stay. Your comments are extremely valuable to us as we continuously strive to improve our services and facilities. We are addressing the issues you've highlighted. It's heartening to hear that Franklin provided excellent service, and we will ensure to recognize his efforts. We appreciate your understanding and patience and hope to have the opportunity to welcome you back for a much-improved experience in the future. Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea C wrote a review Feb 19
1 contribution
When we got off plane had no idea where to go for ride to hotel everything is unorganized Hotel most days no hot water to shower beach alot of garbage no service for drinks on beach buffet un organized and food no flavor wont be back room have a bad smell
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 5 days ago
Dear guest, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we will address these issues immediately to ensure a better experience in the future. Warm regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pat D wrote a review Feb 19
2 contributions
Room: a bit dated. We paid for a premium tropical view and ended up with a view of the shops. We were told there were no other rooms available. Very disappointed. Had a barrier free room (which we did not require) and water was all over the bathroom. Bed was comfortable. Food: was ok. We were not going to starve. Booked the Smokehouse and food was cold. Very disappointed. The temperature of all food needs to be improved. Hidden gem was the Star rock cafe. Beach/pool: fantastic! Staff: excellent service all around. Very friendly.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 5 days ago
Dear guest, We want you to know that the description of your stay with us at our hotel is very helpful, and we thank you for providing your rating.  We appreciate your kind remarks on our beach, pools, and staff who work very hard on a daily basis to make sure our guests are well attended to at all times.   On the other hand, we have taken your feedback regarding the concerns you raised on board, as we are aware that we can only improve on the basis of constant dialogue with our guests. We sincerely apologize for the inconvenience you faced, and we will work diligently to offer the best experiences. Again we want to thank you very much for sharing your review of our establishment and would be delighted to welcome you back to one of our hotels soon. Best Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maci B wrote a review Feb 17
1 contribution
I was at the resort with some of my friends, we really loved the beach and the pool. The food was ok, entertainment was excellent especially Dark blonde and the rest of the team. We have been here for 7 days and we’re thinking about coming back soon.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 6 days ago
Dear Maci, We would like to thank you for choosing us for your holiday and we are very honored to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future. Regards, Online Reputation Manager Iberostar Punta Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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triptake37r wrote a review Feb 5
massachusetts90 contributions56 helpful votes
If you do not speak Spanish, this is not the property for you. They speak very little English and 99% of the guests are Spanish speaking. We have been to Punta Cana many times before and usually the desk and entertainment people speak much more English, and the guests are from more varied locations. We chose Dominicana because we had been to Iberostar Tucan and Quetzel in Cancun and enjoyed them. Extremely disappointed in this property, although beach good, but a lot of surf, and property clean. Go early if you want a shaded area on the beach. The food is a big problem for hygiene. No problem with reservations but we asked for steak house, and LaCana is no more, and we were sent to the BarBQ at the beach, which is a set menu family style, but did like it. In the French restaurant the steak was like butter, but the rest of the beef on the property was tough and dry, and chicken dry. Service excellent there. There were 4 of us, and 3 had steak, and one salmon. That person threw up all night long. They do not seat you in the buffet, so you have to search for a table. If you grab one, and wait for it to be cleaned off, you will see they are not clean. The service is poor, and they clear the table, and brush off the table and place mats, and do not use any cleaning or sanitizing products. At the beach they grill in front of the beach restaurant, but at the other end of the beach there is a snack bar. A lot of ice cream flavors, salads and burgers and chicken burgers. However we saw them set out , and wrapped, as early as 10:30 AM. Saw a lot out still at 5 PM. How long have they been sitting there? Got home and 3 of us had the runs. One landed in the hospital dehydrated, and the test result was norovirus or Ecoli. So utensils are not clean, and the table is not clean. Who knows what else. They do not give you maps of the property, and their app is not accurate, nor their on line information. There was free WiFi and free safe. The activities on the app were not always accurate. Only 3 nights of the week had actual entertainment.. The rest was audience contests. Shorts are allowed in all restaurants. We had 2 toilet problems which were taken care of promptly, but no working phone for 3 days, and in the end you could hardly hear on it. The other room had no black out drapes, and the temperature would not go below about 77. They would not move them till check in time at 3 the next day. Very inconvenient and a sleepless night. So we would not stay there or recommend them to anyone. I hope you take some of the negative information seriously, and stay healthy.
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Date of stay: January 2024
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Trip type: Traveled with family
Room Tip: Go early if you want shade at the beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 2 weeks ago
Dear Guest, Although we are very surprised to read your comments relating to your recent holiday at Iberostar, we do thank you for having chosen our hotel for your holiday. We sincerely apologize for the inconveniences you have faced during your stay with us. We strive to provide our guests with the most enjoyable experiences possible, and we regret that we failed to provide this for you. Your comments on the lack of English-speaking staff and service have been duly noted.  Regarding the issues with our food hygiene and quality, we assure you that we take the well-being of our guests very seriously. We adhere to strict hygiene protocols to ensure the cleanliness and safety of our food. Also, all our food stations are replaced every period of time and before each sitting to provide all of our guests with freshly made dishes. Regardless, we apologize if that was not the impression you got. Once again, we thank you for reaching out to us to notify us of your concerns. We hope that you had a pleasant journey home. Best regards, Online Reputation Manager  Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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distewave wrote a review Feb 4
New Jersey230 contributions34 helpful votes
+1
My husband and I enjoyed our stay at the resort. The resort was under construction at the time, renovating the sister hotel the Punta Cana. From what I understand they share a lot of amenities including restaurants, so we did not get the full experience of the resort. I will say, I don't think it changed our experience much. Our concierge, Rafael was very attentive and helpful. The staff were very nice, though most only spoke Spanish, our Spanish is minimal, so communicating was a challenge at times. The room was a nice size, we had a garden view which was quite nice, and private. We were on the 3rd floor so we didn't have to worry about keeping the drapes closed when we were there. The room was stocked with drink in the fridge and a glass reusable water bottle. They did not have a full size ironing board, just a table top one, which made it cumbersome to iron dresses or blouses. Most channels on the television were in Spanish, we only found 3 English stations and one was a kids network and another was the weather channel. There were water filling stations throughout the resort. I was impressed at how environmentally friendly they were. There were no plastics used at the resort, drinks were served in glass and they used paper straws. There was one large pool and a smaller one, which were not crowded. The beach was busier but not overly crowded. It was well kept, not a seaweed issue during our stay. The ate at the buffet for breakfast and lunch. We made dinner reservations at the specialty restaurants two nights. I preferred the buffet over the restaurants, it was the better option. The Smoke house restaurant did not give you an option for meals, they only served one, it was a lot or meat! I enjoyed the meal at the Asian restaurant. There was entertainment during the day and night. There were beach games during the day and shows at night. One of the shows was cancelled due to the rain earlier in the day, but they substituted it with a show. Would I stay here again, yes. The people are warm and friendly and the resort is beautiful. The food was good and the beach was great. I will just need to brush up on my Spanish.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 2 weeks ago
Dear guest, We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar. Your pleasant feedback from our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your positive review of our hotel and we hope that we will continue to provide you with excellent holiday experiences in the future. Best Regards, Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken R wrote a review Jan 2024
Corona, California1 contribution
The good Iberostar Dominican is a beautiful resort on Punta Cana beach. The property is clean and well maintained and they keep the beach really clean. Rooms are spacious and we had the partial ocean view. The staff is fun and host a lot of poolside activities all day. The buffet is pretty good for all inclusive; a wide variety of fresh choices. We stayed for the New Year’s eve holiday and special Buffett menu was great. Just for FYI, Iberostar Punta Cana shares the same property and services. The bad This is not a resort if you are staying with teens or all adults. The evening entertainment was dismal, and only suitable for 6 year olds and younger. Our 13 year old could not use the gym, even if with an adult. This is a problem if your teens cannot go a week without training. The à la carte restaurants were very slow, one night most guest just left after not getting food for almost an hour, even though the restaurant was less than 50% full. New Year’s Eve festivities were disappointing - unorganized and not entertaining. Most guest missed the countdown at the theater because they thought it was happening on the golf course. But the golf course was the location for after midnight fireworks. The horrible At breakfast a wait staff asked us to check our phones for an Iberostar email, then proceeded to instruct us to start completing a hotel stay survey. I took a look and clicked on the survey, the waiter then asked me to complete the survey while she took photos of my phone. I felt uncomfortable with the situation and nicely said I would finish later. The waiter became very forceful, demanding I complete the survey right then. We were a family trying to enjoy our breakfast and this was very unprofessional. Message to management - this is unacceptable to harass your guest while they are dining. This makes me believe some favorable reviews are fake, completed under coercion staff.
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Date of stay: December 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded 3 weeks ago
Dear guest, Thank you for taking the time to write and share this detailed feedback on your stay at our establishment. We are pleased to know that our property, beach, and rooms met your expectations. On the other hand, we deeply regret the challenges you faced concerning our entertainment, restaurant service, and New Year's festivities. Your comments have been duly noted, and we will be addressing them with our teams. Regarding your words about our staff approach at the breakfast buffet, we assure you that all our favorable reviews are based on the genuine experiences of our guests, who share their feedback to help others choose the perfect hotel location. Therefore, we will be conducting an investigation based on this experience you had, since it is not common in our establishment. Once again, thank you for sharing your input. We hope to have the pleasure of your company in the future to offer you a more enjoyable stay. Warm regards,  Online Reputation Manager Iberostar Dominicana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mandy F wrote a review Jan 2024
2 contributions
This resort had its great features and not so great features. All in all our family had a decent time but we would not be coming back here or recommending to anyone else. We decided to bring the girls to their first all inclusive vacation at 16&13 years. We kept having to explain to them that “this is normally not like this” Pros - in our room the air conditioner worked and there was hot water in the shower Cons - the family suite we booked was not appropriate for a family of four with 2 teenage girls. There was only one bathroom, our king size bed only came with three pillows (had to ask 5 times before getting an extra two pillows) The power went out randomly throughout the day, and there was not enough room for our family. We should have booked joining rooms Pro - the pool and the beach were fantastic - we didn’t have to get up until almost 7:30 to reserve a seat at either the beach or the pool. The beach was well Maintained and huge and the pools were a decent size for the resort Cons - there is no drink service at the pool or beach with the exception of one female who worked 4 out of 7 days of the week. Otherwise one bar for both pools, and the beach Pros - the buffet was great with lots of choices for the kids and picky eaters Cons - every - other - restaurant sucked. The specialty restaurants food was almost inedible and we ended up back at the buffet after each one. Cons - the entertainment was 90% in Spanish so if you don’t understand Spanish fluently then you feel left in the dark. We don’t speak Spanish at all although we all tried to learn new words and communicate the best we could. Of not there is probably 10% of the staff that don’t speak English at all. After all being said and done, I am giving this resort a 3 star as it met some of our needs, the beer was cold, the pool and the ocean were great and our room was just ok but did the job since we weren’t in there much. Other then that I would not come back to this resort as we’ve been to much better for around the same price. Of note - we did an excursion which we were told to only book through our Air Canada agent, but when he was MIA we ended up booking with the resort itself which was cheaper and we had a great time! Did the dune buggy and cave swim tour and highly recommend. It was fantastic!
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Date of stay: January 2024
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Location
Service
Trip type: Traveled with family
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Response from Rossina García, Owner at Iberostar Dominicana Hotel
Responded Jan 8, 2024
Dear Mandy, Thank you for taking the time to share your impressions of your stay at our hotel. We regret to hear that we could not manage to live up to your expectations in every area. Your input is of great value to us, and we have taken note of the observations you have made concerning our restaurants, entertainment, rooms and service at the pool and beach. Our goal is to achieve complete customer satisfaction, and we will be addressing these comments promptly. Please accept our apologies for any discomfort, and thank you once again for sharing your experience. Your satisfaction is important to us, and we would be grateful for the opportunity to regain your trust on your next vacation. Warm regards, Online Reputation Manager Iberostar Dominicana 
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Bavaro area.
PRICE RANGE
$183 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
punta cana iberostar, iberostar dominicana punta cana, iberostar punta cana, dominicana hotel
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
490
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR DOMINICANA HOTEL - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Bavaro, Dominican Republic)

Frequently Asked Questions about Iberostar Dominicana Hotel
Which popular attractions are close to Iberostar Dominicana Hotel?
Nearby attractions include Bavaro Beach (1.7 miles), Vivaldi Cigars (4.1 miles), and Escapology (4.2 miles).
What are some of the property amenities at Iberostar Dominicana Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Dominicana Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Dominicana Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Dominicana Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Dominicana Hotel?
Conveniently located restaurants include Montserrat Manor Restaurant, Onno's Bavaro, and YOUYU Restaurant.
Are there opportunities to exercise at Iberostar Dominicana Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Dominicana Hotel have airport transportation?
Yes, Iberostar Dominicana Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Dominicana Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Dominicana Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Dominicana Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.