Excelent people ! Convenient located at the beach ! Food all day ! Love it there ! Will go back anytime soon ! They arrange excursions for us … easy , fast … food was good , but I wound Recomended the Arabic restaurant .. nothing Arabic was serve there !
We ve been in Iberostar about 5 times and 3 times in Punta Cana. We love Iberostar. And we still do. These holidays were especially important as the Covid thing was wearing us out. To make thing short : Bavaro Selection is just beautiful : beautiful gardens, beautiful to watch, well taken care of by an army of gardeners. People are nice. People are varied. Russian, deutsch and some locals. American as well. Very pleasant. It's better if you speak spanish (we don't). But it's ok if you don't. The room was huge, italian shower, very large bed. We slept very well. It was quiet when we needed quite (at night). Very much appreciated this quietness (it's not obvious i tell you). The swimming pool was a bit small for swimming, especially at week end when there are many people, so we mostly used the beach. There are some algae but they are being taken care of every day by 2 big tractors (John Deer 5065 series...). Lots people have been enjoying the beach and the sea. Internet is fast : between 1MB/s and 3MB/s roughly. wifi, not wired. Even on the beach. The buffets are great. Not fantastic, but we like food, so we enjoyed what was on offer : plenty for every tastes. Fruits, vegetables, meats, cakes, ... Really plenty. We tried the theme restaurants. We especially enjoyed the japanes one. The guy made quite a show. And we ate too much ... as usual ! People are relaxed, and we were relaxed, so these were great holidays.…
This hotel is great from A to Z but mainly because the staff is amazing, ( most of them). They do try to sell a membership and push a little to listen to a presentation but all you need to do is say no thank. I want to give a big thank to the the best employee in my opinion, ALVY , the lady leading the Star Camp, she really goes above and beyond with the all the kids , my daughter had the best time ever there, I was never able before to leave her on with any staff camp as she did with Alvy. There are many activities for kids of all ages the whole day. The other ladies are also great but sorry did get their names but I have nothing to say but good things in regard the whole staff on START CAMP, they gave time to me and my wife to rest, THANK YOU!!!!!
Disappointing and frustrating. I had a medical emergency that required surgery the day of travel, preventing me from making the trip. I asked the hotel for a refund since I had paid for an all inclusive package that I did not use. I booked my travel through Expedia and called them as well as the hotel to explain my situation. The request was just denied. I even sent them the hospital documentation but it was ignored. Not even a credit for future use has been offered. Needless to say, I am still waiting for the hotel to contact me directly because they have been hiding behind Expedia to issue their repeated rejections. I consider this a big ripoff despite my medical circumstances.
Overall an excellent vacation and stay! Service was great and very friendly, especially activities staff! There is nightly entertainment and activities run throughout the day! Food was good overall at buffet and al a carte restaurants. Would definitely recommend!
So good to be back in my happy place! AMAZING as always! Fab weather, friendly staff, brilliant animation, great music... I would highly recommend! Though you're not allowed to come without me. Already counting until next time!
We’ve been using Iberostar resorts for years. This was our third trip to this specific resort probably our last. Everything is pretty good overall and you’ll have a good time. The one thing I will note is that their are many (US) singles and young couples that travel here. Some of them are there to party. They get loud and obnoxious and break the rules often and it can come close to fisticuffs. If you are not a parent traveling with kids or are single under 45, don’t come here and from the US. Just saying, it’s a family resort, not a place for college kids using mom and dads money (don’t care if it’s your own money don’t come. Luckily the first two times we were here the obnoxious people kept to their little group and became entertaining aside from the language. This time, not so much. Again, this is a family resort. If you can’t afford a singles only or couples only resort, this is not an option for you. Go to Jersey Shore or Daytona beach. I would also like to note that many Europeans here are rude, which is odd because I’ve never experienced that with someone from Europe when not at this resort. In addition, many of the Residents of the US are rude, but when the resort has their customer satisfaction person out with their tablet survey, they mostly only ask folks from the US. Wasn’t sure why, so I asked a few staff members. They said it was because “Americanos are much nicer than others”. Found that interesting. Anyways, if you aren’t parents with kids(younger kids) or over 40 at least, don’t come here. Regardless of how good a time you think you will have, note that you will most likely ruin the trip for many others that paid way more than you as they are bringing a family. This is not a singles or couples resort, this is for families only. Go somewhere else.…
We have visited Punta Cana approx 15 times in the last 20 years, staying at a different resort each time. We stayed at the Iberostar Bavaro our very first time in the DR, & since we remembered how much we liked it then, this past May we decided to return for 10 days. I'm pleased to say we enjoyed it as much as we did the first time. The grounds are beautiful & the beach is stunning. The beach never feels crowded, & since we are relatively early risers, were able to use the free beach huts to escape the sun when needed. Our concierge made restaurant reservations for most nights...the Japanese was probably our favorite, but all were good. The people who work at the resort elevated the experience...we liked our waiters & bartenders, & the woman who cleaned our room was thorough & very sweet. Special shout out to two consierges, Jaemie & Rudy...our luggage didn't arrive in the DR when we did, & Jaemie & Rudy were very helpful in resolving the situation & making phone calls to Jet Blue for us...they are certainly great ambassadors for the hotel. In summary, don't hesitate to stay here. We already plan on returning, 14 days next time!…
Nice family place. Very tropical and clean. Food was satisfactory, never left hungry. Rooms were pretty could have a better AC system. Beaches were beautiful and pool area had an awesome kids area. The shows could have been better, but I would go back.
Motero the bell boy is the best he is the best he is the number one person here. I definitely recommend him and he is so nice. He gave us the best service we could ask for. Best bell boy. Will definitely come back and ask for him
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