Grand Bavaro Princess
Bavaro, Punta Cana 23000 Dominican Republic
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$254
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Free cancellation until 04/06/23
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About
#15 of 59 hotels in Bavaro
Location
4.5
Cleanliness
4.3
Service
4.3
Value
4.1
GreenLeaders Silver level
A space designed for you all to enjoy an unforgettable holiday, with exclusive facilities and services for every single member of your family.Our facilities include a water theme park with slides, a brand new children’s recreation area, a children’s club, entertainment and activities for the whole family, an exclusive snack bar and a pool bar.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Casino and Gambling
Diving
Snorkeling
Tennis court
Aerobics
Entertainment staff
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English, French, Spanish
Location
73Somewhat walkable
Grade: 73 out of 100
31Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
Contact
Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $50/day
15150Reviews2513Q+A100Room tips
Reviews
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Over the 20 years that we visited Punta Cana this was the worst resort so far. Buffet or breakfast food terrible. Service unpleasant. water in pools dirty & green. Rooms overall not to bad. reservations for evening dining needs to be booked over a app which is cheated. Hard to make reservations. No internet service. They charged me money for premium wifi which did not work.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wow is all I have to say. This was one of the most amazing trips I have ever taken in my life. The service, staff, food and the resort easily made this one of my favorite trips. To start off, the location was absolutely outstanding. I constantly saw staff members cleaning everything and I felt as though it was extremely clean and wonderful. The beach was absolutely amazing. The water and the sand made an already amazing trip even better. The pools were always very nice and having the swim out room was extra special. The family club is great if you are traveling with children or even teens. Next, the food was delicious. My personal favorite restaurants were Pescador, Gaucho, and Wasabi. The service was very quick and they had great food. The buffets were also very good and has plenty of options. Lastly, what really made this trip amazing for me was the staff. I have seen reviews saying that the staff is unfriendly or unhelpful; that doesn’t sound like the resort I stayed at. Every staff member we encountered was so friendly and always willing to help us with anything we needed. Some of our favorite staff members were, Sobeida from the Hispaniola buffet, Yei from the Pescador restaurant, Victor and Berlin from the Pub, Salami from entertainment, Franklin and Olfa from Royal Holiday Vacation Club, Daniel and Roland from SeaPro sports plus all of the dancers and singers. The entertainment was like no other. There was basically a party with music and dancing every night. They found ways to include everyone and it was always so much fun. This resort is amazing and I enjoyed every minute of it. One tip I have for anyone looking to come here would be to tip and treat the staff members well. They work so hard and deserve kindness and gratitude. I hope you enjoy your stay as much as I did! …
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Date of stay: March 2023
Value
Location
Service
Room Tip: treat the staff well!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just stayed at the Grand Bavaro Princess in Punta Cana. It truly was a spectacular vacation. The resort was beautiful and the beach was one of the most impressive beaches we've ever been too. Staff was truly exceptional especially Schneider (Receptionist). He went above and beyond in making this vacation a more memorable one for us. He guided us in navigating the resort amenities and assisted us with our transportation needs and outside activities. Would definitely recommend this resort!
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded yesterday
Dear D6663JBleonl. Thank you for sharing the comments of your stay at Grand Bavaro Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your review, short but concise highlighting everything that made you feel pleased and happy during your stay. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Grand Bavaro Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Schneider as he will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff is great at the kids club. Thank you to Maxy, Lily, Ruth for the entertainment. Overall wonderful experience! Pools are great! Clean and well maintained. The staff is all fantastic. Definitely family friendly 💕
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded yesterday
Dear I7016HBcindyc. Thank you for sharing the comments of your stay at Grand Bavaro Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. It is wonderful to read that you enjoyed your holidays and all the advantages our service offer. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Grand Bavaro Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to our staff members you mentioned as they will be happy hearing from you. We hope to have the privilege to be your host again on your next trip to Dominican Republic. Cordial greetings, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. Food in the restaurants is great and the beach is beautiful! Love the Mini Kids club (Lilly and Leidy are wonderful with the kids). All staff are excellent, highly recommend to everyone!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded 2 days ago
Dear Jar84. Thank you for sharing the comments of your stay at Grand Bavaro Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your review, short but concise highlighting everything that made you feel pleased and happy during your stay. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Grand Bavaro Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to our staff members as they will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you only speak English, don't come here. They can't understand English. Nobody speaks it. Arrived late and buffet shut down. Room service? Diet Coke? Forget about it. I am diabetic and told them over and over I can't have sugar. I asked for hot wings but they gave BBQ. They can't understand English AT ALL. The driest wings of my life. Terrible. Very expensive for the worst service of your life.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: The rooms are nice but zero English, zero service, bad food.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded yesterday
Dear 528rodc. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service we offered but we totally disagree as basically most of our guests have an excellent perception of our services and premises giving a minority to different opinions between good and poor. Anyhow, we appreciate and respect your point of view and we will discuss each point expressed by you in our weekly meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. In reference to the language barrier we regret that you were not able to communicate in your native language with our employees but it is important to mention that most of our personal who are in direct contact with guests speaks more than two foreign languages, included English and French as the main ones. Moreover as a requirement to work in Princess Chain several test are performed by our human resources department in order to know communication skills of applicants, and English and French basic courses are given to the rest of our staff to have at least a minimum of communication when is required. In addition to this, we would like to remark that this is a Spanish native country; therefore, whether or not our guests speak this language or not, we will be always to bring assistance despite the language barrier. We want to inform you that our property is prepared to assist visitors who have special conditions as celiac, vegans, diabetics, etc. Also we have a very professional guest service department always willing to help all our guests. In fact for all these persons we offer at our guest service department a letter explaining what kind of food should be provided to these persons in order to our staff can bring all the necessary assistance but if the guest does not report anything at arrival, it is impossible to know it. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just want to start off by saying I’m not one to to leave reviews. Whatever you do either go platinum or don’t go at all. Honestly if you enjoy the most rancid alcohol, bugs in your rooms and attitude from 80% of staff then you will have a fantastic time. The first mistake my group and I made was not booking platinum. Fine we didn’t know and what’s the worst that happens you upgrade on site right? Ehh kind of. I would say roughly 85% of the people at this resort don’t care to be there or have any interest in helping you out. With that being said I like to tip everyone whether you’re at the bar, a server or a landscaper, I feel it is the right thing to do. With every tip I left I rarely heard a thank you, rather a head nod or just simply taking it from my hand. I would love to include pictures and videos of what my room looked like. A broken door handle that could barely open the door to my room, swarms of flys in my bathroom and the cleaning service was sadly terrible. Not to mention I had to pay $70 pp a night for the platinum even tho I wasn’t in a platinum room nor did I have any of the belongings sent to my room until my last day. I even went as far to speak to the front desk about the issue and got transferred to 3 different people with no solution. I’ve been traveling since I was 3 years old all over the world so I’ve seen my fair share of quality service as well as gratitude. Now with that being said not everyone that works at this resort is a terrible person or has a bad attitude. Now onto the food…. It’s not the Ritz Carlton but rather something I ate during my college days (cold pizza, fries and chicken wings). To mention the positives the grounds are kept beautifully, the ocean is nice the nature aspect is a nice site to see. Also the bartenders in the Platinum section were the only real highlight in regards to customer service. To summarize my review would I go back.. absolutely not. If you’re deciding to book here go Platinum or don’t. Also this is my opinion 🙂 ps. Avoid rooms near building 15 because most of them will have the sewer flys since the system throughout those buildings have issues. …
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded 2 days ago
Dear D4830XSisabelp. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We want to express our most sincere apologies for any possible inconvenience you may have had staying here with us. We deeply regret that we did not meet your expectations but we also understand that some of the aspects you mention are very subjective since there are as many opinions as there are people, that is to say that each has his own view and what could be bad for you is spectacular for someone else. Something that surprises us after searching our system was to check that you extended your stay at our hotel, which made us a little doubtful about your complaints because someone who is having such a bad time does not extend the stay but instead leave as soon as possible. However every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our first visit to Punta Cana and first time travelling without our kids. I thought the resort was gorgeous, very well maintained property with so many interesting birds to look at (flamingoes, peacocks, ducks etc). Our room was spacious and well appointed. The bed was very comfortable and we loved the large balcony with comfortable furnishings. The air conditioning was strong and some nights we had to put on extra blankets. We had an issue with the safe, but it was resolved within 5 minutes of phoning for help. The beach was gorgeous and we never had a problem finding chairs with an umbrella even though we were told the resort was 90% full. The beach bar was handy for drinks and we enjoyed the food trucks for lunch several days. We walked the beach everyday and thought Grand Bavaro Princess had one of the nicest beaches. Seaweed was cleared from the beach every morning and taken away, and we found seaweed in the water was not an issue during our stay. We started at the beach every morning and ended at the pool every afternoon. Chairs were not a problem by the pool despite coming mid afternoon. The buffets were excellent and we enjoyed our breakfasts and lunches when we visited. We booked the restaurants each night and found the food to be good to very good. Especially enjoyed the pizza restaurant and the Hibachi style restaurant. My only critique would be a lack of evening entertainment. There was live music later around 10pm but not much else. Overall we loved our stay and will go back! Oh and make sure to pack sunscreen and snacks as they charge $36 US for a bottle of sunscreen and snacks also very expensive - chocolate bars $4 US and potato chips $11 US …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The staff don’t always understand English, but I don’t understand Spanish so it’s to be expected
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded 3 days ago
Dear K1395IZmargareto. Thank you for posting the comments of your trip to our resort. We are glad that you choose one of our resort as your holiday destination as well as for the compliments regarding our hotel facilities but maybe the most important thing for us is to read that you will go back to stay with us in the future. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Grand Bavaro Princess to become part of our family and interact with our staff. Please feel free to contact us in advance for your next trip, for any special request or if we can do something for you. Kind regards, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great food! I loved the music! The customer service is great and the drinks are great Sexy Berni is great Thank you for the hospitality and the customer service. The pool was very clean and fun!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded 3 days ago
Dear Kashc968. Thank you for sharing the comments of your stay at Grand Bavaro Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your review, short but concise highlighting everything that made you feel pleased and happy during your stay. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Grand Bavaro Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Sexy Bernie as he will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Grand Bavaro Princess.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the animation staff, especially Sexi Berni, are very entertaining and helped us make it a holiday of our lifetimes. The restaurants are amazing and full of choices. Bar staff and servers did a great job.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Community Manager, Director General at Grand Bavaro Princess
Responded 3 days ago
Dear Matekie. Thank you for sharing the comments of your stay at Grand Bavaro Princess. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your review, short but concise highlighting everything that made you feel pleased and happy during your stay. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Grand Bavaro Princess to become part of our family and interact with our staff. We will forward your gratitude and greetings to Sexy Bernie as he will be happy hearing from you. We are looking forward to welcome you again on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Grand Bavaro Princess.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$192 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bavaro princess punta cana, bavaro princess resort punta cana, bavaro princess hotel punta cana, hotel bavaro princess, punta cana bavaro princess hotel resort, princess bavaro, bavaro princess dominican republic, bavaro princess hotel dominican republic, bavaro princess all suites resort spa & casino, princess hotel punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
164
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Frequently Asked Questions about Grand Bavaro Princess
Which popular attractions are close to Grand Bavaro Princess?
Nearby attractions include Bavaro Beach (0.6 miles), La Perla Dominicana (0.06 miles), and Drink Point (0.2 miles).
What are some of the property amenities at Grand Bavaro Princess?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Bavaro Princess?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Bavaro Princess?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Bavaro Princess?
Yes, free parking is available to guests.
What are some restaurants close to Grand Bavaro Princess?
Conveniently located restaurants include Herman 311 Bar & Restaurant, Gabi Beach, and Aqua.
Are there opportunities to exercise at Grand Bavaro Princess?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Bavaro Princess have airport transportation?
Yes, Grand Bavaro Princess offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Bavaro Princess?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Bavaro Princess offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Bavaro Princess?
The staff speaks multiple languages, including English, Spanish, and French.