Paradisus Punta Cana
Playas de Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
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About
#39 of 93 all-inclusives in Dominican Republic
Location
4.6
Cleanliness
4.3
Service
4.3
Value
4.1
GreenLeaders Gold level
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Casino and Gambling
Diving
Game room
Golf course
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English, French, Spanish, German and 2 more
Location
Playas de Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
Paradisus Punta Cana
Getting there
Somewhat walkable
Grade: 66 out of 100
66
28 Restaurants
within 0.75 miles
16698Reviews1091Q+A100Room tips
Reviews
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Most Recent
Was a Beautiful Pl.,. Thomas took my daughter there for graduation and a couple friends was treated very well. Food was great. Beach was beautiful. Water was clear. Can’t wait to plan another trip with the family.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Had the best dinner at Sante! We ate here several times for breakfast, lunch, and dinner, and the food was always delicious! We had Jesus and Eduardo and we got the best service! Daina was the greatest hostess, she was so friendly and nice every day that we ate there! We really loved the service the best from them, we can’t wait to come back and visit Jesus, Eduardo, and Daiana!! Our new Dominican friends!
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Been to Cancun, Negril and Punta Cana over the last 4 months. Must say that this place was really nice in terms of aesthetics, architecture and centrally laid out. The centralized layout was conducive for evening time when you could bar hop or sit in the square for the nightly entertainment that was , for the most part, very good. We ate at the Italian restaurant twice and it was very good. Japanese/Asian was average. The “lunch box” for breakfast/lunch/dinner - was very good for breakfast ; the other meals were as you’d expect for this type of place. On the bright side it was open until 10 nightly with 24 hour room service. We had a beautiful ocean view in a very nice room with balcony. The tub was oddly placed outside the shower…. The frig was stocked daily with water/soda/beer as well as snacks. Our concierge Bladimir ( with a B) was very good and checked in with is daily and always seemed to show up in person at the most opportune times. Stephanie and Jairo from activities team were outstanding and patient with us every day trying to teach us latin dancing as well as doing Yoga with us. Luis in the dining area was also very good as were several others that made our stay enjoyable. Not all the staff spoke English which is certainly okay and some things were lost in translation. Beach was beautiful with soft sand and during the day you felt safe running up and down the beach. Ran 4 miles a few times in the morning and saw for myself…
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Date of stay: May 2023Trip type: Traveled with family
Room Tip: if you need a crib make sure you follow up as soon as you get there. Don t wait until
no USD...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just came back from a 5-day stay at this paradise and the experience was a life-time unforgettable one. Lots of food choices and activity offers. The room was spacious and nicely arranged with a bit of bohemian vibe. Big shout out to our concierge Kelvin who made our stay easy and carefree. Thank you Kelvin for going the extra miles and made us the happiest guests!
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Date of stay: April 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are the Mauvais’s family and we stay at this beautiful resort for 4 nights, it was well worth it. My bellman Emmanuel was so nice and kind to us he welcome took us to our rooms and made sure we had no other questions before he left. I felt very lucky to have mackenson cesar as our tour guide, butler and anything we needed him to be. Thank you Mr cesar you are appreciated. Over all the staff at the restaurants are great people very kind and ready to help. I would recommend this hotel to anyone with or without children.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We had reservations for Nitke and we were instead placed in the Garden Suites. The management did nothing to correct their mistake. We were in an older building, with no elevator, much farther from the beach. My father is 91 years old and had difficulty with his balance, and he had to walk up and down two flights of steps a few times a day. We paid for something that we did not receive. It's upsetting that this could not have been corrected while we were still there. We paid the premium but did not get the product. If we didn't pay for Palma, we would have been very happy where we were. But we paid a lot and didn't get what we paid for. The concierge is a glorified salesperson and I did not like being pushed to buy more the whole time we were there.
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Guest Service Center Management, Owner at Paradisus Punta Cana
Responded Mar 15, 2023
Dear CarolfH5876BD, First of all, we thank you for giving us the chance to host you during this stay. Permit us to express our most sincere apologies for the situations encountered during your stay. We are very concerned to hear about your disappointment and the disconcerting experience you faced despite our efforts to make your stay a positive experience. In terms of our staff, our team receives praise for the care and dedication they invest in providing all our visitors a quality service with authentic Spanish hospitality. We are sincerely regretful that you did not feel accommodated with the service provided. Allow us to inform you that we are placing serious efforts and constant training on our service. We sincerely hope that on your next stay, we can improve the aspects you have indicated to provide you with an unforgettable vacation. Kind regards, Guest Service Center Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am here at the wellness center in punta Cana, 1st the good the staff is incredible the grounds are beautiful the beach is awesome If you come you have to upgrade to the level otherwise your trip will suck. Breakfast buffet is good like all hotels omelets bacon eggs it's.. For lunch you better like pasta and hamburgers that's all they !!!! They have 2 allocard restaurants when is Vietnamese, and the other is mediterranean, they have a 3rd but for some reason they won't let you book there not sure why I could not get an answer. Now they have one buffet and once again you better lay pasta that's it or pink chicken but no 1 likes pink chicken so you'd better like pasta. After dinner it is better the lobby bar is awesome to Margarita bar is better and the staff is unbelievable. But like I said you'd better like pasta get ready to carb load because that's all you're gonna do. PS They do not always restock your minibar not a big deal the bar is not far but they actually called and asked if everything was great told them they didn't restock the Mini bar they said they'll send someone right away but that never happened lol. We'll not come back you should go to the be live Adult's only hotel much better much much better. I leave on Tuesday I will update if anything gets better but I seriously doubt it. Looks like I'll be having more pasta.…
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
We stayed here in 2014. In the Royal Service. So many beautiful memories. Fast forward to January 2023, I was staying in the resort beside, at the Grand Bavaro Princess Platinum, and without realizing it, the Paradisus was right next door in complete shambles. We decided to walk over and have a look. Sooo sad to see that it had been completely desiccated in the last 2 years since the Pandemic. The security guard took us on a little tour of the grounds. It was so upsetting to see how everything was left to rot. The rooms were still filled with all the furniture. The grounds, which were once so lush and beautiful, are now overgrown and in shambles. We were shown a picture of what is to become of this ONCE beautiful haven. Completion should be ready by 2027. I've attached a few pictures of our trip in 2014 and NOW, 2023. Cheers to the good memories of the Royal Section at the Paradisus !!…
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Facilities, overall, were well maintained and the staff was extremely helpful/attentive. Food overall was great. They can’t really do Asian or European cuisines very well, but any type of grilled meat (or veggies), especially lamb and chicken, tuna, and salmon were superb. Obviously, their Dominican cuisine is their best. I also personally I loved that, at one point, when we ordered 3 mimosas they sent us a whole bottle of champagne, and orange juice, and brought it right to us at our swim-up pool. It was a very nice touch from room service. A special shout-out to our butler Victor who did the best he could under unique circumstances to welcome us and keep tabs on us. He was very easy to reach when we needed help.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Service Center Management, Propietario at Paradisus Punta Cana
Responded Jan 26, 2023
Dear HelenhZ9554ON, Thank you for taking the time to share your experience with us. We are glad to hear that you found the facilities well-maintained and the staff attentive. We will make sure to pass on your compliments to our culinary team and are thrilled that you enjoyed the grilled meats and seafood, as well as our Dominican cuisine. We are delighted that you appreciated the extra touch from room service and that our butler, Victor, was able to make your stay comfortable and welcoming. Thank you for your kind words and we look forward to welcoming you back in the future. Kind regards, Guest Service Center Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worse holiday experience we’ve ever had. We had to queue every day for at least 1 hour to book a restaurant for the evening meal, on Mondays you could book 3 restaurants, there was one young girl taking the bookings, she couldn’t understand English or other languages so that didn’t help, I felt Sorry for her. When we arrived at the restaurant they didn’t have our booking, we had to take a seat outside for approx 20-25mins every time before they sorted it out. When we had the starter as soon as you put the fork down the plate was taken away and the main course was on the table within 3 minutes, the same with dessert. We were in and out of the restaurant in approximately 1 hour. Everyone was complaining. We will never go back there.
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Date of stay: February 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Go somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Guest Service Center Management, Propietario at Paradisus Punta Cana
Responded Jan 16, 2023
Dear JanetgQ7237OR, Thank you for taking the time to share your experience with us. We are sorry to hear that your holiday did not meet your expectations. We apologize for the long wait times to book a restaurant and for any communication issues with our staff. We understand that this can be frustrating, and we will make sure to address this issue with our staff to ensure better communication for our guests in the future. In this regard, we would like to point out that we are currently reinforcing the number of lessons per day; however, please be reminded that Spanish is our mother tongue, therefore their handling of a foreign language may not be perfect. We understand your dissatisfaction with the rushed dining experience and we will also share your feedback with our management for our continuous improvement. We hope that you will consider giving us another chance to provide you with a more satisfactory stay. Kind regards, Guest Service Center Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Bavaro area.
ALSO KNOWN AS
paradisus punta cana hotel punta cana, paradisus punta cana resort
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
534
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Claim Your ListingPARADISUS PUNTA CANA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Bavaro, Dominican Republic)
Frequently Asked Questions about Paradisus Punta Cana
Which popular attractions are close to Paradisus Punta Cana?
Nearby attractions include Bavaro Beach (0.4 miles), OQP Only Quality Products (0.6 miles), and Drink Point (0.7 miles).
What are some of the property amenities at Paradisus Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Paradisus Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Paradisus Punta Cana?
Conveniently located restaurants include Herman 311 Bar & Restaurant, Gabi Beach, and Kaboclo Wine & Steak House.
Are there opportunities to exercise at Paradisus Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are pets allowed at Paradisus Punta Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Paradisus Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Paradisus Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Does Paradisus Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.