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Iberostar Grand Bavaro

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Carretera Arena Gorda Playa Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (14910)
360
Panoramas (7)
Pool & Beach (2472)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Bavaro
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 47 hotels in Bavaro
2021 Travelers' Choice Best of the Best
Only 20 minutes from the international airport of Punta Cana and located in one of the most emblematic beaches of the eastern region of the Dominican Republic we find the Iberostar Grand Hotel Bávaro. Majestic in its external appearance and in its decoration, it responds to a project devised by the prestigious Mexican architect Fernando Quirarte and inspired by Greco-Roman architecture. Its gardens and varied representation of native species found in a lush central lake, where it hosts a spectacular sailboat reproduced in real size and converted into one of the most original bars in the entire Caribbean, make this hotel a unique place. In addition, staying at our hotels will help take care of the planet thanks to our Wave of Change initiative: throughout 2020, all our rooms are free of single-use plastics, which will be replaced by other materials that are more environmentally friendly. This ambitious initiative will also be extended to the rest of the hotel areas. Together with its luxury facilities, an unbeatable environment, pioneering impulses, an exclusive attention also stands out: customers talk about the unforgettable experience of the stewardship service. Luxury, a service that is completed with a SPA overlooking the Caribbean Sea, careful with the environment, this hotel gathers everything to give its guests a personalized and unique stay.
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Location

Full view
48Car recommended
Grade: 48 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Carretera Arena Gorda Playa Bávaro, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Punta Cana Airport11 miSee all flights
La Romana Airport36 miSee all flights
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13028Reviews2505Q+A100Room tips
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Popular mentions
Tim T wrote a review Sep 19
2 contributions1 helpful vote
I just wanted to take a moment to say how happy we were to choose the Grand Bavaro IberostarAdults as the choice for our vacation. The resort was immaculate, the food was great, the entertainment was phenomenal, the service was top notch and the local people at the resort were first class. But what made our stay even that much enjoyable was our butler Justo, he was from 1-10 a definite 10, he literally spoiled us, never letting us go without anything. Justo did an amazing job and for that we are forever grateful. Thanks Justo when we come back, we are definitely requesting you. Also to be acknowledged is our concierge Leydi she was beautiful and she likewise went far and beyond to make sure we were taken care of and for this we are forever grateful. Sincerely, Tim and Renato
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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Twinn627 wrote a review Sep 19
New York City, New York1 contribution2 helpful votes
When I arrived the property is beautiful (I was staying for 7 days). Everyone was very welcoming etc. checking in process wasn’t too bad I was checked in by yolman he explained that with the room you have a 600-800 credit to use at the spa etc but don’t fall for it as it’s nonsense (I’ll get into this later and how he switched up his description later in front of his manager Julio who are both the reason two stars were deducted. ) After checking in and being escorted to my room by my butler (Justo ), who FYI is one of the best there…very helpful and so attentive. My room was average and clean only issue was one of the shower knobs were broken and had to be replaced during our stay. However I went to check out the pool and beach. The pool area is nice not to many servers around though. That could use improvement. The beach however was horrible, ridiculous amounts of seaweed that they don’t seem to care to try to clean up as I’ve seen other resorts do. Nonetheless I never went back to the beach after the first day….I stayed at the pool. Food is pretty good the best restaurant they have is the surf and turf it’s delicious and my favorite servers during my whole trip tend to be there Samuel and Anna who are fabulous and made my birthday amazing. The entertainment people were great and funny shout out to Chris brown and excellente both funny guys lol. Now as stated previously the deduction stemmed from the false advertisement that was told to both me and my best friend as well as the two other rooms that were purchased by my parents and my sister and her boyfriend who all arrived 2 days after me . They advised upon checking in that if we sat through a presentation we would get a 150 spa credit. When approached about this separately they gave the excuse that we were family and only one credit could be given even though we were 3 separate rooms purchased. Yolman and his manager Julio continued and ask me and my best friend if we were a couple and we said no then they changed and said the credit is only for couples. So when my parents and my sister and her boyfriend inquired they told them they had to be a certain age. Which was ridiculous because if I’m old enough to be on an adults only resort and purchase a room then there should be no issue. They continuously changed the narrative and it became a bunch of lies which I was disgusted with. They didn’t try to make the situation correct no offer any type of accommodation nonetheless I was highly disappointed
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Review collected in partnership with Iberostar
Date of stay: September 2021
Value
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2 Helpful votes
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded yesterday
Dear guest, First of all, we want you to know that the way you have described your stay with us is really helpful and we thank you for providing your rating. Although the majority of your comments show that in most areas we are performing well with our efforts and quality service, we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel and the club management and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Quality Manager Online Iberostar Grand Bavaro
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James R wrote a review Sep 19
4 contributions1 helpful vote
We just got back from Iberostar Grand and we had a fantastic time. The resort is beautiful, the grounds are breath taking and our room had a great view. This resort is truly a small slice of paradise. It is the perfect size to get around easily with everything you could need. The food in all the restaurants was delicious and the service was top notch. All the staff was so friendly and helpful. Everyone there truly enjoyed their jobs and it showed. Our butlers Leo and Alberto were the best! They checked on us several times a day and truly helped make our vacation enjoying. This resort is definitely worth the extra money, you want for nothing when you're there. We will definitely be going back some day.
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Date of stay: September 2021Trip type: Traveled as a couple
1 Helpful vote
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Monica W wrote a review Sep 18
2 contributions2 helpful votes
Beautiful resort with great amenities. Multiple pools and access to sister resorts too. The service by staff is impeccable. Our butler Justo was the ABSOLUTE best. He planned our agenda for the day from dinner reservations, to entertainment, or any special requests daily. He made sure everything was done. Restaurants were good too. Servers Ana. Samuel and Santos are the best too. They took care of us daily. The staff made our family trip great. They were dedicated to make sure you enjoy your vacation. Entertainment staffer "Chris Brown" was great in making sure my family stayed lactive, laughing and entertained daily thru our stay. Beach was clean except seaweed was at its peak season. Warning the resort credits and sales pitch are a scam to grab your attention and money Decline! Overall the resort was great! Would recommend!
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Sonia F wrote a review Sep 17
2 contributions1 helpful vote
Loved this hotel so much! My favorite Iberostar yet and highly recommend it. The staff are friendly and go above and beyond. Our favorite staff here are Samuel and Alby. They make sure to check in with you daily. Can’t wait to come back.
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Date of stay: September 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Marketing at Iberostar Grand Bavaro
Responded yesterday
Dear guest, We thank you for sharing this positive feedback after your stay at our Iberostar Hotel. It would be an honour to serve you again and until then we wish you well. Best regards, Quality Manager Online Iberostar Grand Bavaro
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LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
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Frequently Asked Questions about Iberostar Grand Bavaro
Which popular attractions are close to Iberostar Grand Bavaro?
Nearby attractions include Bavaro Beach (1.3 miles), Escapology (3.7 miles), and Escape Room Punta Cana (4.8 miles).
What are some of the property amenities at Iberostar Grand Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Bavaro?
Conveniently located restaurants include Montserrat Manor Restaurant, Herman 311 Bar & Restaurant, and Chic Cabaret & Restaurant Punta Cana.
Are there opportunities to exercise at Iberostar Grand Bavaro?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Grand Bavaro have an airport shuttle?
Yes, Iberostar Grand Bavaro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Bavaro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Grand Bavaro?
The staff speaks multiple languages, including English, Spanish, French, and German.