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Iberostar Grand Bavaro

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Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (14377)
360
Panoramas (7)
Pool & Beach (2387)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Grand Bavaro
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 39 hotels in Bavaro
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Only 20 minutes from the international airport of Punta Cana and located in one of the most emblematic beaches of the eastern region of the Dominican Republic we find the Iberostar Grand Hotel Bávaro. Majestic in its external appearance and in its decoration, it responds to a project devised by the prestigious Mexican architect Fernando Quirarte and inspired by Greco-Roman architecture. Its gardens and varied representation of native species found in a lush central lake, where it hosts a spectacular sailboat reproduced in real size and converted into one of the most original bars in the entire Caribbean, make this hotel a unique place. In addition, staying at our hotels will help take care of the planet thanks to our Wave of Change initiative: throughout 2020, all our rooms are free of single-use plastics, which will be replaced by other materials that are more environmentally friendly. This ambitious initiative will also be extended to the rest of the hotel areas. Together with its luxury facilities, an unbeatable environment, pioneering impulses, an exclusive attention also stands out: customers talk about the unforgettable experience of the stewardship service. Luxury, a service that is completed with a SPA overlooking the Caribbean Sea, careful with the environment, this hotel gathers everything to give its guests a personalized and unique stay.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, French, Spanish
12,673Reviews2,414Q+A100Room tips
Traveler rating
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Popular mentions
Nicole A wrote a review Jul 2020
1 contribution1 helpful vote
This review is super late, but we had an excellent time at this resort celebrating our honeymoon! It is a relaxed adults only resort, located in a big compound of other iberostar resorts and a golf course. You have access to all the amenities at the neighboring Iberstars, but they can’t come to this one because it is adults only. The butler service was so nice- towel animals, floral decorations, baths drawn with complementary champagne, more champagne on arrival, snacks, waters, mini bottles of liquor- the works! Room service is included and was awesome to have breakfast scheduled to your room on any morning you wanted it. The restaurants were also delicious. Make sure to ask for their signature cocktail at each of the restaurants and some of the bars as well. In addition, I really loved the lobby bar that had snacks 24 hours a day, coffee and espresso, and certain cocktails you could only get there. Now, my favorite part of this..the swim up pool bar and all of the poolside and beach staff. They engage everyone to come participate in games (without being pushy if you don’t want to) and they really make it a great time. The staff really make this place- everyone seriously goes above and beyond here. They have a show each night, but we usually stayed out at the pool and beach for so long that it was hard to stay up until 10pm. But the ones we did make it to were a lot of fun. We recently booked another trip here for our first anniversary and I cannot wait to be back!
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Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Grand Bavaro
Responded Jul 31, 2020
Dear Guest Thank you for taking the time to post a review on TripAdvisor. Along with our staff, we sincerely appreciate your positive comments and are delighted that you enjoyed your stay. It is rewarding to see that our efforts to provide outstanding stays are confirmed with comments just like yours. We do hope we will have the opportunity to welcome you back. Kind Regards, Quality Manager Iberostar Grand Bavaro
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Travis M wrote a review Jun 2020
1 contribution2 helpful votes
The grounds are even more spectacular than the pictures indicate. Service is top notch. Food is incredible, especially at restaurants. The water at the beach is calm and warm. The staff here never miss a chance to impress you. Truly a remarkable resort.
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Date of stay: March 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from QualityManagerDR, Quality Manager at Iberostar Grand Bavaro
Responded Jun 5, 2020
Dear Guest, Thank you very much for taking the time to share your comments following your stay at our hotel. It is our main goal to constantly make you feel cared for, from the very moment of your arrival until your departure and It is great to know that you enjoyed your vacations with us. It is so nice to learn that our staff impressed with their attention which we pride ourselves for this accomplishment of making of your stay one of a kind! We hope to welcome you back very soon! Best wishes, Quality Manager Iberostar Grand Bavaro
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Duane M wrote a review May 2020
1 contribution2 helpful votes
My girlfriend and I stayed here from March 14th thru March 19th. We were supposed to stay thru March 21st but due to Covit 19 scare the country and airports shut down. We had to leave early on the 19th. First off, this place is fantastic. The accommodations were first rate, food was for the most part fantastic, The beaches and pools were second to none. We also played the golf course and it was very challenging and well kept. That was the good, here is the bad. 1) Having to leave early, I asked about a refund or future credit for the two days and nights we didn't get but paid for. We were given a name and number to contact: Rosa [-]. The number did not work and after numerous attempt via email we have yet to hear anything from anyone at Iberostar regarding our request. 2) When we were checking in at the airport, I realized I had left a very nice silk sport coat in my room, 7220. I tried to call the resort directly but couldn't get in touch with anyone who could help me. The next day I did get in contact with several people who offered to help me get my sport coat back, Caroline [-] and Greisa [-] . Both asked me to send them a shipping label. FedEx informed me they had to create the label on their end. I've tried to get in contact with both of them since but they have never returned my emails, nor my sport coat. These two items have left me with a very bad opinion of an otherwise great resort. Just wish the mgmt was as great as the facilities.
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Date of stay: March 2020
2 Helpful votes
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Response from QualityManagerDR, Quality Manager at Iberostar Grand Bavaro
Responded Jun 1, 2020
Dear Guest, Thank you for choosing our hotel for you vacations and for taking the time to share your comments regarding your stay at our hotel. Our aim is always to offer outstanding vacations to our valued guests so, it is our pleasure to learn that our accommodations were top rated as well as our premises and gastronomic offer. It makes us really happy that we exceeded your expectations on those areas. Nevertheless, we are saddened that you had some hiccups in regards to your stay due to the Covid-19 situation which made you leave the property earlier than planned. Despite our hotel was closed one day after your departure, attending to the local government’s call, we tried to put you in contact with you tour representative who was supposed to deal with the refund as your booking was through a Travel Agency and not directly with the hotel. All in all, once the hotel opens back, we will get in touch with you and follow up with your case. Please accept our apologies for the troubles and the lack of attention we were forced to offer, rest assured that this is by far not the way we deal with cases like this. We do hope that you can understand and can give us the opportunity to return our operations and assist you as you deserve. Once again, thank you for taking the time to share your comments with us. Best wishes to you. Quality Manager Iberostar Grand Bavaro.
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wiscojen298 wrote a review May 2020
Washington DC, District of Columbia16 contributions
I'm sorry it took me so long to post this review - but I've been singing the praises of the Iberostar Grand Bavaro since my trip. The facilities were wonderful - I ate at all the restaurants and explored pretty much every inch of the grounds. So much more peaceful than the family-oriented Iberostar on the adjacent grounds. I didn't golf so I can't comment on that - I mostly hung out at the pool and on the beach, with my day being centered around the 4pm bingo at the swim-up pool bar...rough life :) I traveled alone and fellow travelers were really fun - I was never at a loss for company when I wanted it, and had plenty of free time alone (which was my primary goal). The staff are the real highlight here: butlers Daniel, Alby, and Luis; bartenders Maryelix and Tobias; beach staff Robert, Jose, Luis, Kerlin, Vincente and Henry; entertainment staff Ariela (fantastic!), Yocari-B, and Hot Chocolate, and other staff including Nelson, Hector in room service, Exelente, Wilnet (bellhop), all the waitstaff especially the French restaurant, and all the cleaners in the rooms, pool area, and public bathrooms. I don't usually go back to places I've already been, but I will absolutely visit here again. Gracias!
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Date of stay: October 2019
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Response from QualityManagerDR, Quality Manager at Iberostar Grand Bavaro
Responded May 18, 2020
Dear Guest, Thank you so much for taking the time to share the details of your recent stay at our hotel Iberostar Grand Bavaro. Being able to deliver an extraordinary experience to our guests is what we aim to do, and we are so glad that you were able to experience just that. It is with genuine hopes that we continue to extend a level of service that is truly second-to-none. Thank you for such kind words, and we look forward to your next visit with us! Best Regards, Quality Manager Iberostar Grand Bavaro
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Maria L wrote a review May 2020
1 contribution
The Good: Gorgeous well maintained grounds. Excellent facilities. Fantastic drinks! The Butler experience and the Balinese beds were amazing. The Star Prestige level was worth it for the beach beds alone! The Bad: NO LOBSTER!!!! Some of the staff were unaccommodating (rude). The Star Prestige Room overlooked the neighboring hotels maintenance sheds.
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Date of stay: June 2019
Value
Location
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Response from QualityManagerDR, Quality Manager at Iberostar Grand Bavaro
Responded May 14, 2020
Dear Guest, Thank you so much for your review following your stay at our hotel Iberostar Grand Bavaro. It is great to learn that our gorgeous facilities were of your liking as well as our fantastic drinks. On other hand, we are disheartened that we could not fully exceed your expectations in aspects where we get the most wonderful feedback as our gastronomy and staff attentions which are our main pillars. As per your lobster comments, there is a ban which lasts for a few months, we are sorry you could not enjoy the excellent dishes prepared by our chef. We appreciate your feedback as it is with constructive comments such as yours that we can improve our service. We are hoping to have another opportunity to welcome you back, please do not hesitate to contact us should you need any assistance. Best Regards, Quality Manager Iberostar Grand Bavaro
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PRICE RANGE
$328 - $645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar punta cana, punta cana iberostar
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
272
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Frequently Asked Questions about Iberostar Grand Bavaro
Which popular attractions are close to Iberostar Grand Bavaro?
Nearby attractions include Bavaro Beach (1.3 miles), Vivaldi Cigars (3.7 miles), and Escapology (3.8 miles).
What are some of the property amenities at Iberostar Grand Bavaro?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Grand Bavaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Grand Bavaro?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Grand Bavaro?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Grand Bavaro?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Montserrat Manor Restaurant, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Iberostar Grand Bavaro?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Grand Bavaro have an airport shuttle?
Yes, Iberostar Grand Bavaro offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Grand Bavaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Grand Bavaro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Grand Bavaro?
The staff speaks multiple languages, including English, Spanish, and French.