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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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23,737 Reviews from our TripAdvisor Community

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Showing 16,346: English reviews
Start your review of Hard Rock Hotel & Casino Punta Cana
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Reviewed yesterday NEW

Our honeymoon was amazing! We spent 6 days and nights. We had an assistant (Yennry) that took care of most of our arrangements if we needed a recommendation/reservation for dinner, spa appointment or just a spot at the pool or the night show. Everyone was very friendly and up beat. Our room was great with a jacuzzi in it. And...

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Helpful?
Thank Kelly S
Reviewed yesterday NEW

Our stay at Hard Rock Punta Cana was amazing. Is was supposed to rain the whole time but it held off. The staff was great and helped us with every task we needed. We were given an assistant during our visit. His name was Yenrry. He was phenomenal! We just would text him and it was done. I definitely recommend...

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Thank Brian W
Reviewed yesterday NEWvia mobile

Customer service was beyond amazing, the overall attitude was relaxed and accommodating. My family enjoyed the playa, pools and restaurants. Eurelina the pool concierge at the Rock royalty pool was awesome, she took care of my family's every need. Promote, promote, promote that girl. An absolute pleasure!

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Thank handyadam
Reviewed yesterday NEW

Staff was great. Rooms were very clean. We were treated excellent and didn't have one complaint. Plenty of things to do. W enjoyed the pool area everyday and great cocktails. It was everything we could of asked for.

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Thank Bryan G
Reviewed yesterday NEWvia mobile

I just got married at the hard rock on 4/15/17. I'll keep my review brief, but I could seriously go on and on about how amazing my experience was and how much I appreciate and love the wedding department there. From the second my fiancé and I got there we were treated like royalty. It was amazing to get all...

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Thank Marellyn L
Toronto, Canada
Reviewed yesterday NEW

We had a great time there with our family. There were small challenges though. 1. As vegetarians, it was challenging to find good food to eat. 2. The cleaning of the rooms wasn't on a clear schedule, and we had food sitting in our room for over 18 hours 3. Rock Credits must be all booked before you check out,...

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Thank snita b
Toronto, Canada
Reviewed yesterday NEW

Great resort for all ages! Kids - We travelled with an infant for the first time, he was 8 1/2 months old and was crawling at the time. For babies/infants, the resort has a Kids Club and Daycare service, a kids pool with water slides, an infant wading pool, a sandcastle play and an arcade! The hotel provided us with...

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Helpful?
Thank deebee411
Punta Cana
Reviewed yesterday NEW

This place by far exceeded my expectations! Everyone was so happy and friendly and I actually felt safe walking around alone! Henry Perez ( one of the shuttle drivers) was one of the many staff that I grew close to! He allowed my friend and I go just tour the resort with him when we didn't feel like doing much...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Ashley C
West Chester
Reviewed yesterday NEW

The staff was the best staff of anywhere I have ever stayed. The grounds were impeccable and the variety of activities was amazing. The restaurants were delicious and the rooms were beautiful. I would highly recommend this location for your travels to Punta Cana.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Corey M
Punta Cana
Reviewed yesterday NEW

My husband I stayed here on a company rewards vacation. The room was gorgeous with large jacuzzi, huge shower, double sinks and the bed was like sleeping on clouds! All the amenities you could need on vacation. The food was better than many of the resorts we've stayed in and the staff was super nice. We spent all our time...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Aimee Y
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Boulevard Turistico del Este Km.28No.74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $369 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 Casino Hotel in Bavaro
#3 Top resorts Hotel in Bavaro
#3 Spa Hotel in Bavaro
#3 Luxury Hotel in Bavaro
#3 On the Beach Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travelers.
2,225 questions
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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do the chill out Caribbean excursion. We had a blast and a great way to meet people.”
C4975ARbrianw, yesterday | Read review
“Rooms closest to the Main Lobby will have easy access to restaurants, buffet, casino, spa and kids club.”
deebee411, yesterday | Read review
“Best views!”
rainao2017, 2 days ago | Read review
“We were in building 5-B which was fairly central. 5 minutes to the shops and lobby, and 10 minutes to the beach.”
van53, 4 days ago | Read review
“Best quality hotel!”
madisonl922, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question