Hard Rock Hotel & Casino Punta Cana
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Blvd. Turistico del Este, Km. 28 #74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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Hotel direct offer!Summer Escape: Book now with up to 50% off + Transfer + Room Upgrade
$363
Free cancellation until 05/31/22
$291
Free cancellation until 05/31/22
$720
$275
Booking.com$720
Priceline$720
Travelocity$363
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 05/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 05/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#21 of 59 in Bavaro
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bowling
Babysitting
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Casino and Gambling
Golf course
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air purifier
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Spanish
Hotel links
Special Price:Summer Escape: Book now with up to 50% off + Transfer + Room Upgrade
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
17Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Blvd. Turistico del Este, Km. 28 #74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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Rental CarsSee rental cars from $50/day
34747Reviews3901Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Excelente animación de Danibel en la piscina de Legend y el show de Circus imperdible 👌🏼 snacks deliciosos y drinks.! Y sigo siendo la Reina 👸🏻😆…. New members we’ll be back soon with our family for sure 👌🏼🥂 DJ Yeisson the best para todos los gustos In love con Punta Cana HRC muy recommend asi
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Date of stay: May 2022Trip type: Traveled
Helpful
Hotel's Favorite
The Hard Rock In Punta Cana is by far our favorite vacation destination. This facility is spotless, beautiful and a true non-stop ride...I need a vacation from my vacation. The list of the to-do's is a mile long and everyone is exceptionally nice and engaging. My diet was wrecked from all of the delicious foods and the variety of restaurants. This is the true WOW factor. You can't walk 50 feet without some type of food offerings, even at the pool, shopping mall or even outside the casino. We can't wait to go back at Christmas for another visit.
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Date of stay: April 2022
2 Helpful votes
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded Apr 5, 2022
Hello LouAmexTripAdvi... T, Thank you for an amazing 5 star review! We are delighted to know you had such a great time with us. We hope to welcome you back soon to our charming hotel to continue providing memorable expriences and keep on rockin'! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana.
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We were very happy with all the amenities, food options, drinks, pools, entertainment, shopping but most of all the staff, they were magnificent. The rental of the bali beds by the pool is a great option. There is plenty of pool sitting at every pool. Great time for sure!
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Date of stay: May 2022
Helpful
Great food , great rooms !! Drinks 10/10 definitely would come again . Fast room Service and great staff! ROSA BY THE POOL IS THE BEST & NICEST PERSON EVER! Franklin has also been super helpful ! Great stay.
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Date of stay: May 2022Trip type: Traveled
Helpful
We had a wonderful trip to the hard rock. It was perfect for our group of seniors celebrating their graduation. Grounds were beautiful and very clean. Our personal assistant, Leonel, made our trip seamless! He made sure we were taken care of and had everything we needed throughout the week. It is a huge resort, Leonel made it much more manageable. He was attentive, friendly and quick to respond. I would definitely request this room type again. Food was ok, very typical of all inclusive food. Pools and beach were beautiful. Felt very safe and kids could have a lot of freedom without us having to worry. Plenty of activities and events to choose from if you want to keep busy.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Hi Julie S, Thank you for an amazing 5-star review! We are glad to know you have a fantastic time in our hotel having fun. We will share your comments with Jose, he will be very happy to be recognized for his outstanding service. We hope to welcome you back to our charming hotel to keep on rockin'! You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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My wife and I sent two weeks at Hard Rock Punta Cana through our Legendary program. Being in the Hall of Fame category we are entitled to butlers during our stay. We had two butlers (Wander and Esmelvin). They were excellent and made our trip so much more relaxing by booking our dinners, massages and turn down service for our evenings. Wish everyone could experience a trip like the one we had. Attached is a picture from the lobby balcony which was the space to be every night.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear mcnyp, Thank you for an amazing 5-star review! We are glad to know your stay was a time to remember. We will share your comments with our rockers Wander & Melvin. We hope to welcome you back to our beautiful hotel to keep on rockin'! You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana
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Lots to do. Loved the basketball and free bike rentals. Very friendly staff. Wish the food quality was a bit better. Some restaurants closed due to renovations. Beach was very well kept with many things to do.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear sarahlW3725GK, Thank you for sharing your experience with us! We are glad to know you had a wonderful stay. We hope to have the opportunity to welcome you back to our charming hotel and earn that final star! You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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Spent a good time,good services,good food ,nice view,nice room and very clean,I spent an amazing vacation ,hope I will come back for next my vacation ,the employees are very nice to us,come to see with your eyes
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Hello Dessapd, We are happy to know that you had an incredible time in our wonderful hotel & that our Rockers were very attentive and met all your expectations, we hope to welcome you to our stages very soon. Rock On! '' This comment was answered on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana ''.
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Now that all the fun is over. Let me begin with I will NEVER GO TO #HARDROCKPUNTACANA AGAIN!!! If you are not White or a Spanish speaking individual BEWARE!!!! The amount of racism that my 6 friends and I received was unconscionable. Let me go down the list: —they missed my birthday greeting that was requested by my travel agent. ⁃ Standing waiting to be served and acting as if we are not seen , and when a non black person walks up they serve them as if you weren’t standing there . — the staring and comments by the staff made me feel like a fish out of water. ⁃ All you can eat or drink and being told you can only have selected things or there are no more and then when someone who is non-black ask the server , the server would run to find it or would go see in the back . ⁃ Molded bread given on a cheeseburger , like really ??!! Would you give molded bread to a family member. ⁃ Being told you can not be at a certain pool because it was for members only with certain bands . However, we spent the whole day before at the same pool and no one said anything until a non black family wanted our seats , even though the pool was empty and had atleast 25 or so chairs being unoccupied , and a sign magically appeared !!! What a coincidence !!!! ⁃ Cleanliness: towel being placed as new towels; only to be open up with dirt and lipstick stains . How can you fold a dirty towel and place it like it’s clean ???!! - Ants in a friends room and being told that someone would come and exterminate and never showing up. ⁃ Going to a restaurant and being ask by a waiter; what are you looking for ? Fried chicken????? When that type of chicken wasn’t being served in that restaurant. ⁃ The fact that in order to get some decent service we had to over tip. ⁃ Myself and 2 of my friends booked massages that were schedule for 10 am . When we booked the massage we ask should we show up early and the person booking it said show up at 10. We get there at 10am and we are told we do not get a robe or slippers and we should of came 15 min early. We explain to the person at the front desk that we were told to show up at 10am and can we still receive the robes and slippers? We were told “No, it would take to long to get us the slippers and robe and that time would cut into our massage !” After the massage my friends got out earlier then me , unbeknownst to me. I was waiting in the locker room and I ask some of the therapist have they seen my friend . I was just pointed to every black person in the massage place except my friends. Why not ask me what my friends names are? Let me go look or help you find them . ⁃ Last but not least My friend No LONGER DRINK ( however, the waiter continue to ignore her and put alcohol in her drink and try to force her to drink after being told multiple times that She did not want it . My question to you HARD ROCK PUNTA CANA is what if she was a recovery alcoholic or pregnant ? When has this become ok ? No means No!!!! I am utterly disgusted with this resort. Shame on you HARDROCKPUNTA! Your racist antics almost ruin My birthday and our amazing experience. Some of my friends , this was there first time in DR,and unfortunately they will never return. This is my second time visiting this resort and I absolutely loved it the first time. That’s why I returned for my birthday. But, this time you guys totally missed the mark. It saddens me that minorities could be so racists to other minorities.…
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Date of stay: May 2022Trip type: Traveled
Room Tip: If you are do not speak Spanish or if you’re not Caucasian do not visit. The staff is extremely...
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1 Helpful vote
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear blueskies0523, We truly regret not had been able to fulfill all your expectations on this visit especially since you mentioned your dissatisfaction with the service received by some of our staff, we would like you to know that here at our Hard Rock Hotel & Casino property one of our main philosophies is to love all, serve all therefore, you can be sure that we do everything possible to offer the best possible service to all of our guests, without exception; we regret if somehow you felt another way. '' This comment was answered on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana ''
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Jose Jose Jose from moon bar is the best bartender i’ve encountered. i’ve been here for 8 days and have gone to see him all 7 nights. one of the nights was my birthday and he made it so special. highly recommend going to see him at the moon lounge if you stay at hard rock.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 3 days ago
Hi fotrhiirjfsub, Thank you for an amazing 5-star review! We are glad to know you have a fantastic time in our hotel having fun. We will share your comments with Jose, he will be very happy to be recognized for his outstanding service. We hope to welcome you back to our charming hotel to keep on rockin'! You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
Read more
PRICE RANGE
$372 - $498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Claim Your Listing Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.1 miles), ORO Nightclub (0.06 miles), and Little Switzerland (0.04 miles).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hard Rock Hotel & Casino Punta Cana have airport transportation?
Yes, Hard Rock Hotel & Casino Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.