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Hard Rock Hotel & Casino Punta Cana

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#7 of 20 Hotels in Bavaro
Certificate of Excellence
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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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17,638 Reviews from our TripAdvisor Community

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Showing 12,916: English reviews
North Merrick, New York, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is suppose to be a 5 star hotel. Didn't feel that way. We have been to Punta Cana before and stayed at the Palm Reserve at Paradisus. Smaller more friendly property, the Hard Rock is VERY large. You need to rely on the shuttle service to get around most of the property. The rooms were OK our TV kept... More 

Helpful?
1 Thank EileenArr
Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

This was our second year at HR, upon our arrival we were treated with respect, there were 14 family members in my party. Check in was handled very professionally, my room wasn't ready so my wife and i was immediately upgrade to a Presidential Suite very nice. All services and amenities were fantastic.Being a Hall of Fame Member we were... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Ronald N
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been on a numerous amount of vacations and have stayed in many hotels ranging from Sandals to Riu, but I must say that this hotel is by far the best. Yes, it is a little pricey but it is so worth it! I came with just my boyfriend and we had an AMAZING time. There is so much... More 

Helpful?
Thank Emilyfel
Punta Cana
1 review
4 of 5 stars Reviewed yesterday NEW

When I became a member in 2012 I was blown away by the quality of the food and drinks. I've been visiting the hotel once and twice a year ever since and have witnessed the degradation of the food and drinks offered. I guess all good things must come to an end, the staff does a great job catering to... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Marlin G
Crofton, Maryland
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

I just returned home after spending five nights at the Hard Rock Hotel and Casino in Punta Cana with my three sons. The resort is very large with lots of activities and fun things to do. Our stay was not entirely uneventful. The challenge with this resort is that the line staff do not speak English well and it was... More 

Helpful?
Thank Ram R
New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We just arrive from Punta Cana, hotel was nice tooooo big place. I want recomend Restaurant Isla , is a seafood speciality at night, his captain Pedro is the kind of employe that go behind the limits to satisfy his visitors. After we try Isla, we do all breakfast and dinners there just for his atentions

Helpful?
Thank quiquejan
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thanks for the fabulous comments about your stay in our hotel, quiquejan! Thanks for letting us know that you enjoyed our Isla restaurant where Pedro provided you with personalized service! Looking forward for another opportunity to host you! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.” More 

New York City, New York
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Many people love all-inclusive resorts, and among those people, many rave about the Hard Rock. I am not one of those people. At an all-inclusive resort, I feel trapped and claustrophobic. That said, I will give a fair review of the Hard Rock Punta Cana. It is clean. It is near (on) a a beautiful beach. There are many pools... More 

Helpful?
2 Thank holly c
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hello holly c, thank you for your comments about your recent stay in our hotel for a wedding. While we were pleased to read that the wedding was a total hit, we were disheartened to read that we didn’t get to impress you on this visit. Our apologies for the check in and check out, our Front Desk Director has... More 

WOLFEBORO
1 review
5 of 5 stars Reviewed 2 days ago NEW

Greatest hotel and staff ever!- The food was phenomenal as were the rooms, grounds and entire facility. Would not go anywhere else on the island. Couldn't believe how friendly the entire staff was including everyone you saw! We will definitely bring our grandchildren back for a family reunion!

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank CALAMARI33
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We were exhilarated to read that your vacay in our hotel was over the top fabulous, CALAMARI33! Thanks for taking the time to let us know you liked the food, our Swanky suites and gorgeous grounds! Thanks for mentioning our Hard Rockers, they all work so hard and it’s nice to see them get recognized! Be sure to keep us... More 

Punta Cana
1 review
4 of 5 stars Reviewed 2 days ago NEW

Planning for next year already the only complaint is the beds are not too comfortable I think the entertainment must be upgraded, beside those things it was worth it, met many people that were there previously

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank emmanuelh850
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thank you for taking the time to share your Rockin’ review, emmanuelh850! We’re so happy you chose to stay with us and that your experience was a memorable one! Thank you, as well, for bringing to our attention your feedback on the beds and entertainment which we will share. We hope you’ll return to see us again in the future!... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Celebrated our honeymoon the week of July 24! Great resort but it's huge! About a 10 minute walk to beach area our room was near lobby. Was never concerned about Zika probably saw only one misquote during our entire stay of 5 days! We loved the huge shower room. Used our resort credits at the spa and to reserve the... More 

Helpful?
Thank donielle f
HRHCPuntaCana, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey donielle f, we’re tickled pink to read that you chose our hotel for your honeymoon! How nice to know that everything was to your liking, from our clean and spacious suites to the blissful Rock Spa and all that we have to offer! We thank you for the recommendations and hope you’ll come back for many more anniversaries! Rock... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $369 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#5 On the Beach Hotel in Bavaro
#6 Casino Hotel in Bavaro
#6 Top resorts Hotel in Bavaro
#6 Spa Hotel in Bavaro
#6 Luxury Hotel in Bavaro
#7 Romantic Hotel in Bavaro
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