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Boulevard Turistico del Este Km 28 No 74, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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$369
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$288
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 39 hotels in Bavaro
Location
Cleanliness
Service
Value
Travelers' Choice
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Room & Suite (2,338)2,338
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
Spanish
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
15Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Boulevard Turistico del Este Km 28 No 74, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $20/day
31,820Reviews3,607Q+A100Room tips
Reviews
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- 1,031
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Popular mentions
I totally recommended Its incredible!!! With all this COVI-19 stuff happening this resort Still the best in PUNTA CANA!!! I been to 20 different resorts here in Punta Cana And i think this is the best resort in PUnta cana with alott Activities you would never get bored!! incredible team!! they would help you with everything you need!! Melvin at pizzeto night time .. he would definitely try to find you the best pizza in HRock Sonia works @ the CleanTeam shess the best Those pool bathrooms were always clean and disinfected. @t The members pool definitely they have the best team they would make your dream come true!!!! Mariela,Rafael,Mariluz ,juan carlos best bar manager!! Nertos,(carmen, santa adults pool) Best hoster Rosmary @ciau restaurant Best front desk Onassis he would definitely fix any problem you have even technical support with your iphone lol!! Best waiter @ciau Jhonny Yemesi Best Spa Ladies!! Yudelkis Gill Paloma Cons!! They definitely need To fix their air conditioner Its so sadddd how everything was perfect But this air conditioner problem it didn’t make me happy at all!!! (Even thoo they put me in a different room) Second lobby iss so hot!! Im from DR and im used to the hot but this hotel didn’t have air conditioner . . but hopefully They fix this!!…
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Date of stay: August 2020Trip type: Traveled with friends
Helpful
Hotel's Favorite
David and Laura, our personal assistants assigned to our room, made our trip truly memorable. The moment we checked into our room David came up to greet us and suggested different activities/amenities with which he could assist. We requested our luggage, which literally arrived within minutes of making the request. Every request we made was addressed immediately, and they were both incredibly responsive through WhatsApp. Having them working on our behalf made this one of our very favorite trips, and I would certainly book a suite with a personal assistant upon our return. We are so very grateful for the experience they provided to us.
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Date of stay: March 2020Trip type: Traveled with friends
3 Helpful votes
Helpful
Responded Mar 4, 2020
Hi daniculbert, Thank you for the amazing review that you gave us based on your recent stay in our hotel, it certainly brought a smile to our faces! It was our honor to welcome you in our property. It made us really happy to know that you loved the warmth of our people and we will share your comments with our staff. Our stage is ready to receive you once again at this Paradise. Rock On! "This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana
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Everything was absolutely amazing! Staff was extremely friendly and very informative. Also staff made it a wonderful experience with everything for our trip. Hernandez was a very friendly person helped carried out our luggage and Juan, Pablo, were very attentive and kept up with our drinks and food orders . Over it was such a beautiful place to distress with family and friends! I loved it !!!
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Date of stay: August 2020Trip type: Traveled with family
Helpful
+1
My family and I traveled to Hard Rock Punta Cana for about a week mid-July and it was so very lovely. I was initially nervous to travel due to current health advisories, but the efforts by the resort and staff to keep things clean and sanitized was tremendous. Although not all of the resort was open, in no way did this detract from our experience and overall enjoyment of our vacation. We mostly spent our time between the members pool and the beach, which were both absolutely stunning! What made our experience truly special, though, was the staff we came to know and love by the end of our stay. Each and every employee we met at the members pool was kind, friendly, incredibly attentive, and just a joy to be around. Special thanks to Raymin, who went above and beyond to make sure we were taken care of at the pool. His service was second to none, excellent in every way. He went out of his way to offer new drink suggestions, make sure we always had water, and even helped me out with my Spanish (I’m trying to learn!!). He became a family friend by the end of our stay and we are so grateful to have crossed paths with him. Other staff members who went above and beyond at the members pool were Wellington and Genao. Wellington was a member of the clean team, and it is no exaggeration to say that he literally never stopped working to ensure the comfort of every single guest at the pool. He was so very kind and considerate! Genao was another stellar waiter who never failed to put a smile on our faces. Overall, tremendous staff and unparalleled service. Thank you! My only area of improvement at Hard Rock PC would be to introduce more aspects of Dominican culture onto the resort. This was our second stay, and neither time was there any true Dominican cuisine on any of the menus, nor was there any Dominican music or Dominican activities. While I do love the ambiance of the hard rock, it would’ve been nice to also experience a taste of the culture of the Dominican Republic! Despite this, everything in all open restaurants was delicious and service was spectacular as usual. :) Will be back soon!…
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Date of stay: July 2020Trip type: Traveled with family
Helpful
Responded yesterday
Dear Katie, Thank you for the amazing review regarding your recent stay in our hotel, it certainly brought a smile to our faces! It was our honor to welcome you in our property. It made us really happy to know that you loved the warmth of our people and we will share your comments with Wellington, Genao and Raymin. Our stage is ready to receive you once again at this Paradise. Rock On! "This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana"
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Hard workers. Especially during the tough covid times. In all restaurants great service. Great food especially the pizza place. Amazing kids club where you can leave your kids. Overall great experience with great staff during these covid times.
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Responded 2 days ago
Dear amyhK6150IT It made us really happy to know that you loved the warmth of our people and we will share your comments with our staff. Our stage is ready to receive you once again at this Paradise. Rock On! "This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana"
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PRICE RANGE
$285 - $755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Claim Your Listing Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.1 miles), ORO Nightclub (0.06 miles), and Little Switzerland (0.04 miles).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Hard Rock Hotel & Casino Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.