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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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21,551 Reviews from our TripAdvisor Community

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Showing 14,979: English reviews
Vancouver, Canada
Reviewed yesterday NEW

If you are a light sleeper look out or take sleeping pills. The hallways are very loud during the evening hours as there are large gaps around the doors and you can hear conversations while people are walking to their rooms. This was a very common comment among our group.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank with0utahitch
Reviewed yesterday NEWvia mobile

Ana was my waitress and I had such a pleasure from her as she delivered and spoke English well. She understood everything I had requested and she delivered with no problem very quickly. I Highly recommend her and she deserves a raise for her efforts!

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Helpful?
Thank David A
Reviewed yesterday NEWvia mobile

The hotel is beautiful. The staff are very friendly. The drinks are good. The oro Nightclub is awesome. The only dislikes I have for the hotel is that the pools are freezing cold and the lunch meals aren't that good. Overall the place is great!

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Helpful?
Thank Justin R
Reviewed yesterday NEWvia mobile

Very caring and very helpful. Friendly and accommodating. She really deserves to win. She was always there to assist me and my family in every way. Ana really made our vacation special and fulfilled. I'm really happy and thankful that she was taking care of our Cabana.

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Helpful?
Thank Ellen A
Alexandria, Virginia
Reviewed yesterday NEWvia mobile

Started off a bit rushed, but the overall customer service made up for it. Staff from J Jimenez at the front desk to Arianna for her poolside service at the Drum pool have made this an enjoyable trip!

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Helpful?
Thank Stacey B
Reviewed yesterday NEWvia mobile

OMG! The service here is awesome!! Great service Anna Luz gave the best spa treatments and Edwin is the best bartender. Best mojitos ever!! The staff is so nice! Will definitely be coming back! Also, the staff at Caffeto is so accommodating! Excellent service!!

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Thank CMo_00
Reviewed yesterday NEWvia mobile

The experience lived the restaurants, service room 24/7 cant complain at all about this hotel. The pools, the hostess, the beach is way very clean the reception the rooms, coming back to restaurants topic the food is very changable cause we have 5 differents types of restaurants japannese, mexican, italian, and a general buffet.

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Helpful?
Thank Westing R
Smithtown, New York
Reviewed yesterday NEWvia mobile

It was a pleasure to stay in Hardrock hotel. Everyone is really nice, hotel is beautiful. The food is great, they have a great variety. The entertainment is always fun no matter what time of the day you came out of your room

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Helpful?
Thank kvargas09
Sao Paulo, SP
Reviewed yesterday NEWvia mobile

Beatiful place, big pools, nice rooms but the food in the buffet is terrible. Every day are the same options and you do not have restaurants to go a la cart, all of them offer buffet!!! The service is very good, the employees are kind.

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Helpful?
Thank bdeiab
Noblesville, Indiana
Reviewed yesterday NEWvia mobile

Hotel mgr. & staff were very helpful with room accommodations! Also, they were very helpful with diet restrictions & menu planning. Hotel manager, Fred, is excellent! As is Alexandra! We have vacationed all over the Caribbean but continue to visit the HardRock. This was our 4th visit to this hotel/ resort. Each visit has been excellent.

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Helpful?
Thank BAGraham
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $422 - $797 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 Spa Hotel in Bavaro
#3 On the Beach Hotel in Bavaro
#3 Casino Hotel in Bavaro
#4 Luxury Hotel in Bavaro
#4 Top resorts Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travelers.
1,981 questions
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Prairieville, Louisiana
5 months ago

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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from building 5. You hear people coming and going from Casino at all hours of the night.”
 of 5 bubbles M'times, 2 days ago | Read review
“We have stayed at three different locations and all were vey nice!”
 of 5 bubbles 667deborahn, 3 days ago | Read review
“The hotel is massive so if you love the beach pay the premium to get one of the family suites near the beach.”
 of 5 bubbles 308aubreyc, 4 days ago | Read review
“We´ve stayed at 1B rooms, they seem far from everything but they are not.”
 of 5 bubbles , 4 days ago | Read review
“Pick your room based on location.. if you prefer nightlife stay closer to the main reception area as everything happens there...”
 of 5 bubbles nscampoli, 5 days ago | Read review
5 of 5
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