Save
Share
Boulevard Turistico Del Este Km 28 No 74, Bavaro, Punta Cana 23000 Dominican Republic
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people have started booking this hotel
Hotel direct offer!Summer state of mind: Book with up to 50% off + kids and teens stay free
$369
Free cancellation until 07/05/21
$369
Free cancellation until 07/05/21
$392
$255
SAVE $137
Free cancellation until 07/03/21
Orbitz.com$369
Trip.com$281
Prestigia.com$392
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (22,433)22,433
360
Panoramas (27) Videos (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
Read more
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 02/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 40 hotels in Bavaro
Location
Cleanliness
Service
Value
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
Read more
Room & Suite (2,458)2,458
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
Hotel links
Special Rate:Summer state of mind: Book with up to 50% off + kids and teens stay free
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
16Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Boulevard Turistico Del Este Km 28 No 74, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $25/day
32911Reviews3766Q+A100Room tips
Reviews
Traveler rating
- 22,411
- 5,494
- 2,744
- 1,148
- 1,115
Traveler safety
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
+1
This was the first time we took a family trip with my three daughters being adults. There were 8 of us in four rooms which included daughters, their significant others and our grandson. Hotel did a great job placing our rooms near each other. We were celebrating a 26th wedding anniversary and my youngest daughter’s college graduation. Everyone had an incredible time. Our butler Isaias Pena took very good care of us. He responded quickly to all our requests and held our hands through things including check out. Could not thank him enough for his assistance in making this trip, in my grandson’s words, “the best family trip ever”. Plenty of fun things to do during the day and night. Even with Covid concerns, hotel did a great job with activities, food and overall safety. We cannot wait until we return.…
Read more
Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear lgcorrea, Thank you for an amazing 5-star review! We are glad to know your stay was a great one. We will share your comments with our staff, they will be very happy to be recognized on their outstanding service. We hope to welcome you back to our charming hotel to keep on rockin'! You Rock! Crisleidy De la Rosa Customer care
Read more
+1
Hotel's Favorite
Stayed Dec26-31, 2020 Had a great time! Safe, Clean and most of all the staff are all so friendly and appreciative to have guests. They go above and beyond for sure! If you visit, be sure to have a drink at the beach bar with the excellent staff members Deyaniris and Noel 🌴
Read more
Date of stay: December 2020
Value
Cleanliness
Service
3 Helpful votes
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded Jan 2, 2021
Dear 991loril, Thank you for your 5 star review regarding your recent stay with us. We will certainly share your comments with Deyaniris and Noel, they will certainly be happy to know their hard work and dedication are recognized. Our entire team looks forward to the privilege of welcoming you back. Rock On! Edward Then Customer Care “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana
Read more
My kids loved staying at the Hard Rock hotel because of its amazing kids club. For kids ages 5 and up they have activities on the hour every hour. Thanks for the great experience. The staff was so friendly my kids did not want to leave. They have a amazing waterslides, lazy river and kids water park.
Read more
Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear mindyh412, Thank you for an amazing 5-star review! We are glad to know your stay was a great one. We will share your comments with our staff, they will be very happy to be recognized on their outstanding service. We hope to welcome you back to our charming hotel to keep on rockin'! You Rock! Crisleidy De la Rosa Customer care
Read more
Let me start by saying the resort itself is beautiful, well maintained and has great amenities. The room was large, comfortable and clean. However, our trip left a lot to be desired. Many pushy sales people, you can’t tell who works for the resort vs who are outside vendors. Vendors on the beach were annoying and did not understand social cues. Food at most restaurants was fair at best and the Italian restaurant Ciao, I would recommend skipping altogether. The only exception here is the Mediterranean spot. Amazing falafel, hummus and shawarma. We ate lunch here 3 times. Two nights at dinner we ordered wine off of the menu (at extra cost). I have to assume theft is a reoccurring issue because we were babysat until we paid the bill. One waiter even went as far as snatching the credit card out of my husbands hand as he was looking over the bill. For an all inclusive, it’s very misleading. Dinner’s had an additional menu options you had to pay for, mini golf was extra, surf pool- extra… I’m also not convinced the COVID tests are legit. Our results were emailed to us 12 minutes after getting them done. I’m really not a complainer and I feel bad even writing this poor review, but for the money we spent, we were hoping for more. And I just ask you consider when booking your vacation.…
Read more
Date of stay: June 2021Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear jojowalters, Thank you for taking the time to write a review. We appreciate your valuable feedback and we’re sorry to hear your stay didn’t completely meet your expectations. We are going to share your comments with the involved departments. We hope to welcome you again to our hotel and deliver a memorable stay. Crisleidy De la Rosa Customer Care
Read more
Excellent experience here, good food, great atmosphere, great pedicure from Katherine in the spa. She was helpful and excellent, the best pedicure I have ever had. The spa had excellent mimosas and clean atmosphere. My girlfriend and and I were raving for days afterwards about the wonderful experience at the Hard Rock in Punta canta
Read more
Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Pool was busy mid day so afternoon pool time is great. Spa was in afternoon and not busy
See more room tips
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear Explorer00452813252, Thank you for an amazing 5-star review! We are glad to know your stay was a great one. We will share your comments with our staff, they will be very happy to be recognized on their outstanding service. We hope to welcome you back to our charming hotel to keep on rockin'! You Rock! Crisleidy De la Rosa Customer care
Read more
PRICE RANGE
$285 - $755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.1 miles), ORO Nightclub (0.06 miles), and Little Switzerland (0.04 miles).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel & Casino Punta Cana?
The staff speaks multiple languages, including English and Spanish.