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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
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22,962 Reviews from our TripAdvisor Community

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Showing 15,861: English reviews
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Punta Cana
Reviewed yesterday NEW

Huge resort. Great weather, pools and beaches. Friendly staff. Dinners were just OK though. Need premium liquor options and wider variety of beer. Golf was great. No waiting on the golf course. Overall, a fun experience but not the high end one we wanted (or would have paid for).

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Patrick M
Reviewed yesterday NEWvia mobile

Amazing time at the Hard Rock. Thanks to Tejeda (the bell man) and Elvido (the server from Toro)for the hospitality. Will be coming back because of these guys!! Great service and we hope they will be there when we return.

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Thank Demyan T
Reviewed yesterday NEWvia mobile

I definitely recommend staying at the Hard Rock. The staff is very hospitable and accommodating. Our personal assistant, David Perez, made certain every detail was taken care of and was always checking in on us making sure all our hearts desires were met. At the spa, to the golf course, to the various restaurants, everyone made us feel like Rock...

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Thank Vivian Q
Reviewed yesterday NEW

Stayed here for my honeymoon and had a wonderful experience . The food was great the room and grounds are very nice. The staff is very friendly and helpful. Recommend it to anyone. The beach is nice and you get resort credit which is great to use for activities.

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Thank Noel H
Reviewed yesterday NEW

This was our first major trip since our honeymoon and our 2nd all inclusive. I loved the ease of check in to going to eat. It was such a smooth process when you would like to get something to eat. Room service, restaurants or food by the pool they were always having something for you to eat. We loved Toro,...

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Thank Cody K
Reviewed yesterday NEW

Service, facility and food was all very good. Gym was one the better hotel gyms I have ever used. Concierge service was very helpful getting transportation service scheduled and confirmed. Snorkeling excursion was very good would recommend as well

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Thank Brian D
wisconsin
Reviewed yesterday NEW

Love the hard rock!! Food was excellent and staff was wonderful and very friendly. Felix and jose pina in the moon lounge made our sray memorabe with such great service. Great place for families. We traveled with a 15 year old two 14 years and a 9 year old. All had a fabulous time. Cant wait to come back!

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Thank ErinWisconsin
Reviewed yesterday NEW

The best thing I liked about this place was that I never felt crowded, or had to wait for anything. I never had to search for a lounge chair or wait to eat... tons of people here, but you never felt it! Loved Felix at the terrace eclipse along with Josephina. Thanks for the great service and great memories!!

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Thank Kari W
Reviewed 2 days ago NEW

"Toro" Restaurant in Hard Rock Punta Cana is excellent as far as food and service go. We had dinner as well as breakfast here and we were very satisfied. We had a little misunderstanding with the resort credits, but supervisor Mr. Miguel Bueno resolved everything in a speedy and elegant manner. Mr. Braulio was our waiter and he did an...

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1Thank MihaelaSa
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hi MihaelaSa, we want to thank you for the lovely review! Thanks for the Kudos to Miguel Bueno and Braulio who made sure you had a great time! Be sure to think of us on your next vacay for more fun in the sun! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock...

Reviewed 2 days ago NEW

We spent 9 days here with another couple and had an amazing time! We booked The Carribean Suite and the room was HUGE, complete with Jacuzzi in the middle of the room. The bathroom and shower are huge as well! There are many restaurants to choose from, all ethnic themes and we were never disappointed. The staff and servers are...

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1Thank Tammy R
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thanks for the lovely review about your recent stay in our hotel Tammy R! We loved reading that you had a great time and that our Hard Rockers went above and beyond to make you guys feel like Rock Stars! We look forward to having you visit us soon! Rock On! “This Review was responded to on behalf of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Boulevard Turistico del Este Km.28No.74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $402 - $766 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 Casino Hotel in Bavaro
#3 Spa Hotel in Bavaro
#3 On the Beach Hotel in Bavaro
#4 Top resorts Hotel in Bavaro
#4 Luxury Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travelers.
2,141 questions
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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are nice”
 of 5 bubbles , yesterday | Read review
“All rooms have excellent access to everywhere”
 of 5 bubbles ErinWisconsin, yesterday | Read review
“HUGE resort, lots of walking, nice trolley to ride. We chose a room close to beach, amazing views but long walk to main building.”
 of 5 bubbles 864tammyr, 2 days ago | Read review
“We chose rooms by the lights by. That's where the shops and restaurants are. It's also more quiet for sleeping at night.”
 of 5 bubbles js0va, 2 days ago | Read review
“If you have young kids, I would suggest a room near the large kids pool-It is also close to two great restaurants.”
 of 5 bubbles susanmR6187TM, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question