Hard Rock Hotel & Casino Punta Cana
Boulevard Turístico del Este Km.28No.74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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Hotel direct offer!Warm up and wind down in 2023 with up to 50% off + Transfer
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Booking.com$356
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About
#20 of 61 hotels in Bavaro
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bowling
Babysitting
Parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Casino and Gambling
Golf course
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air purifier
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Price:Warm up and wind down in 2023 with up to 50% off + Transfer
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
18Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
Boulevard Turístico del Este Km.28No.74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $50/day
37033Reviews3957Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Excellent Hotel overall. At Ipenema Restaurant, Manager Carlos Rosario & Hostess Denis bend backward for great customer service with smiling faces. They provide personal attention to all guests. Great Assets to hotel.
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Date of stay: December 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Veg options are very limited.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The Hard Rock In Punta Cana is by far our favorite vacation destination. This facility is spotless, beautiful and a true non-stop ride...I need a vacation from my vacation. The list of the to-do's is a mile long and everyone is exceptionally nice and engaging. My diet was wrecked from all of the delicious foods and the variety of restaurants. This is the true WOW factor. You can't walk 50 feet without some type of food offerings, even at the pool, shopping mall or even outside the casino. We can't wait to go back at Christmas for another visit.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded Apr 5, 2022
Hello LouAmexTripAdvi... T, Thank you for an amazing 5 star review! We are delighted to know you had such a great time with us. We hope to welcome you back soon to our charming hotel to continue providing memorable expriences and keep on rockin'! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are having a fabulous time with our group of 16. The service has been fantastic. Special kudos to David Perez, Elvido and Emanuel that have been our butlers all week and completed every request without hesitation! Also the following people made our trip extra special. Kelvin-server in Market Mariluz- server around member pool Julian Cabarea - bartender in legendary sales center- the BEST coconut margaritas!! Marvin- legendary sales center Ricardo- breakfast in Impanema and dinner in Toro server Jose- Toro dinner server Alan- attendant in woman spa Johan- server at members pool Brown Sugar at the legendary pool. You must try the shrimp avocado toast at the member pool. I hate to leave.
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Gaygay V wrote a review Dec 2
We traveled with our family and friends to celebrate our beach wedding ceremony here. The resort provided us with JJ Studio Photography service for our photos and videos during our wedding ceremony and reception. The photographer and videographer provided us with a very friendly service at that time. They were very accommodating. They captured our very special moment. The photos look really good and the video makes me cry every time I watch it. Thank you JJ Studio for the great service.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear gaygayv, Thank you for an amazing 5-star review! We are delighted to know you had a excellent time in our hotel. We will share your comments with JJ Studio, they will be so happy to know they provided you a great service. We look forward to welcoming you back to our beautiful hotel to keep providing you an excellent service. You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice people, awesome food, all clean. The service in general was excellent. The beach that the hotel has is very clean, same as the pool. The suite presidential room was very comfortable, clean and well organize. The staff members were friendly and very respectful.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear Pedro Pablo R, Thank you very much for taking the time to review about your stay with us. We are immensely happy to know that you had a great time with us. You can be sure that we will share your message with all our Team. "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay! We had great service. Santo went above and beyond for us! Carlos and Rafael made certain there were no needs which went overseen! Thank you for a great trip! Looking forward to coming back again soon!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear Christtttttttt, Thank you for an amazing 5-star review! We are delighted to know you had an excellent time in our hotel. We will share your comments with our Rockers, they will be so happy to know they provided you a great time. We look forward to welcoming you back to our beautiful hotel to keep providing you an excellent service. You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I were here 6 months ago and had the best service from Ramon fuego at the main pool. We came back 6 months later to see him again and he was even better than the last. He takes care of you and the family like your his own and he’s always checking in on you. Come stop by the main pool and see Ramon make your vacation even better than you expected!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear amberkI6860MY, Thank you for an amazing 5-star review! We are delighted to know you had an excellent time in our hotel. We will share your comments with Ramon, he will be so happy to know he provided you a great time. We look forward to welcoming you back to our beautiful hotel to keep providing you an excellent service. You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful pools and wonderful beach. Amazing and friendly staff. The spa was amazing and relaxing. I really enjoyed the Empanema and Zen restaurants as well!!! Especially David, Elvido and Emmanuel :)
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear brie113, Thank you for an amazing 5-star review! We are delighted to know you had an awesome stay in our hotel. We will share your comments with our Rockers David, Elvido and Emmanuel, they will be so happy to know they provided you a great time. We look forward to welcoming you back to our beautiful hotel to keep providing you an excellent service. You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our 11th year visiting the Hard Rock Hotel and golf course and second visit post COVID. Everything appears to be back to the pre COVID days and we felt totally safe during our stay. We are a group of golfers who have made this place our second home and our choice for our golf vacation destination. It is refreshing to see that they are constantly renovating some part of the resort. Every year upon our return something has either been renovated or added. Our building was totally renovated, and the rooms have a much brighter feel to them. The tub that was previously occupying space inside the room has now been moved outside making the room much more spacious. Toro has been totally renovated and has an upscale appeal to it. They have also added a burger and shawarma eatery at the front of the resort. The Casino which already had a Vegas feel to it went through a massive overhaul and is better than ever. The food has always been great and no let down there. The Market was totally renovated last year and has a fresher, wide-open feel to it. All the food is behind counters and served or prepared for you. Pool areas never seem overly crowded as they have so many of them and never an issue finding a spot either at the pool or beach. The golf course was as spectacular as always and in superb shape. All of the staff from the pro shop to the back shop work extremely hard at making your round of golf enjoyable. The pro shop is stocked with an exceptionally good selection of clothing and golf accessories. A typical day for our group is to play 18 holes in the morning and go back out for 9 holes in the afternoon. The pace of play was excellent the entire week. Depending on how the wind is blowing it can change your club selection from day to day, therefore each day can be a different adventure. The 18th hole is great finishing hole. Depending how much of the water you want to cut out, could leave you a wedge into the protected green! The beverage cart is stocked with sandwiches, snacks, and ample beverages. After your round you can relax with a cocktail in the bar that overlooks the 18th green. Friends will always ask me “Why do you always go back to the same resort” Quite honestly, this started out as a one-time experiment with the all-inclusive. Prior to the Hard Rock, it was 20 years of South Carolina and Arizona. It is the staff! Yes, the Resort and golf course is fantastic but it is the staff that make this place special. It’s like coming home to family. I want to send out a shout out to several staff that are truly “Rock Stars.” Samira Lee, Felicia Troncoso and Orlando Herrera you rock our world and always make us feel special!! Look forward to our return trip next year!! Feel free to reach out for any further information…
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear Holeinone, Many thanks for taking the time to review about your stay with us. We are glad to know that you had a great experience, especially with all our Rock Star. We all thank you for your comments, they are an inspiration for us to keep doing our best everyday to deliver our valued guests the best service possible and share memorable experiences. We will shhare your comments With Samira Lee, Felicia Troncoso, Orlando Herrera and al our rockers. We hope to have the honor of welcoming you back to our beautiful hotel, where we remain always at your disposal. "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanisha D wrote a review Dec 1
+1
This hotel is amazing!!! Pools, Activities, water parks and the staff are amazing as well!!!! Lots to do for families or couples . Katherine, Evelyn , Carlos , Rosa , Ramon ALL amazing! Make the experience worth it!!!!!!
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Dear tanishad225, We are delighted to know you enjoyed your stay with us. We are glad to know that you liked our activities, water park and that you received an excellent service from our rockers Katherine, Evelyn, Carlos, Rosa, Ramon. We will share your comments with our Rockers, they will be so happy to know they provided you a great time. We look forward to welcoming you back to our beautiful hotel to keep providing you excellent service. You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$343 - $552 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Claim Your ListingHARD ROCK HOTEL & CASINO PUNTA CANA - Updated 2022 Prices & Resort (All-Inclusive) Reviews (Bavaro, Dominican Republic)
Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.1 miles), ORO Nightclub (0.06 miles), and Little Switzerland (0.04 miles).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hard Rock Hotel & Casino Punta Cana have airport transportation?
Yes, Hard Rock Hotel & Casino Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.