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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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22,291 Reviews from our TripAdvisor Community

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Showing 15,481: English reviews
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Reviewed today NEWvia mobile

We had a great time at the resort! Everyone was so eager to help and make our visit feel like paradise! Yenrry and many others were so helpful and made our stay unforgettable! We would recommend the hotel to others.

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Helpful?
Thank Luke S
Reviewed today NEWvia mobile

Eric concierge and Alberto bartender ,judy waitress Felix the cook at the Eden pool one more than accommodating great people great place off the hook fun time great food great room clean beach staff friendly

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Helpful?
Thank gman0705
Reviewed today NEWvia mobile

Great trip. Hotel was beautiful, super clean. Carlos Mercedes was the best butler we couldn't have asked for. He goes above and beyond his duties. Orlando at the Market runs the restaurant top shelf and we loved Romeri Yulisa as our waitress every morning. Would definitely recommend spending time here. Altagracia, Jorge elena at the bar isla, and Edwin the...

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Helpful?
Thank Tracy P
Reviewed today NEW

Great place to go on vacation lots of fun. Good wifi. Nice pools and restaurants. I really enjoyed all the activities available. The free food and drinks is great. The hot tub in the room is wonderfull. Would highly recommend to stay here.

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Helpful?
Thank Andrew P
Bristol, United Kingdom
Reviewed today NEW

Despite asking for adjoining rooms, this was not done. Secondly, I came down with a stomach virus and was sick for three days. My daughter has now come down with the same illness and is home from school. My son has also come down with it as has my husband. The kids club was awful. The staff were on their...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Claire J
Punta Cana
Reviewed yesterday NEW

Don't even think about book this hotel... great staff... clean... impressive features... impeccable service... above average food... just a great vacation... only critique would be the limitless resort credits are only good for the extra services don't try to use in shops the price differences between real money and credits makes using them a waste.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Christopher P
Reviewed yesterday NEWvia mobile

We were very pleased with how outgoing and accommodating the staff was on our stay. The food, spa, drinks and excursions all exceeded expectations. Absolutely no complaints! We will return soon and often.

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Helpful?
Thank Micah L
Maryland
Reviewed yesterday NEW

First this was a much needed vacation. I wish I would have stayed a day longer. This resort did not fall short of anything for us. The moment we got out the shuttle the customer service was on point. They greeted us with love and took us right where we needed to be. While we waited to check in they...

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Helpful?
1Thank Bestbe16
Reviewed yesterday NEWvia mobile

This was a business trip but full of fun the staff was great and a special thank you to Carlos Mercedes, this young man is awesome, he made sure we had everything we needed. A great asset to this resort and I must also mention Altagracia who was also great, always there to help out if Carlos was busy. What...

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Helpful?
Thank Karen B
Rochester, New Hampshire
Reviewed yesterday NEW

The building i stayed in, #8 was a little dated but they are working on restoring some buildings. I really have a hard time saying anything bad about this place. the people are by far the most helpful and respectful i have ever met. the first night started off a little rough only because of a 16 hour travel day....

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Helpful?
1Thank Rick H
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Beach (16)
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Caribbean Suite (46)
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Central Pool (10)
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Eclipse Pool (10)
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Eden Pool (Adult Only) (17)
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Guitar Pool (14)
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Islander Junior Suite (47)
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Islander Junior Suite (Double) (45)
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Isla Pool (16)
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Moon Pool (13)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $416 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 On the Beach Hotel in Bavaro
#3 Casino Hotel in Bavaro
#3 Top resorts Hotel in Bavaro
#3 Spa Hotel in Bavaro
#3 Luxury Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travelers.
2,082 questions
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Prairieville, Louisiana
6 months ago

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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“use your resort credits”
 of 5 bubbles Bestbe16, yesterday | Read review
“Large resort, be prepared to walk.”
 of 5 bubbles sullymd, 2 days ago | Read review
“Building 2A was close enough to hear the Ocean in the morning”
 of 5 bubbles tommym824, 2 days ago | Read review
“Rooms close to the pools are loud, the pools have constant music blaring. But the family suites are nice and quiet.”
 of 5 bubbles gracec804, 3 days ago | Read review
“I would not recommend an adjoining room with people outside of your party.”
 of 5 bubbles calliegirl1nc66, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question