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Hard Rock Hotel & Casino Punta Cana

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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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21,435 Reviews from our TripAdvisor Community

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Showing 14,913: English reviews
Reviewed today NEWvia mobile

Great place, lot of activities, staff are all very friendly, great service and great food! Spread out across a large area but trolley to shuttle you wherever you want to go within the resort. I recommend this hotel!

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Helpful?
Thank Cynthia M
Oak Creek, Wisconsin
Reviewed today NEWvia mobile

Great service. Great food at all locations. Pool excellent drinks excellent beach excellent. Nothing bad to say. Great experience. Would definitely stay here in the future. Friendly service all around. GreAt staff especially Melvin Roja n Ronny Marcelo.

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Helpful?
1Thank Barb P
Halifax, Canada
Reviewed today NEW

Great Resort, the staff are very friendly and helpful. We did not enjoy the food at most of the A La Carte Restaurants but there is no shortage of finding something to eat at the buffett or the pizza place. The Resort is HUGE.... to big in our opinion but that is about the only downside to the resort.

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Helpful?
Thank Doug C
Westbury, New York
Reviewed yesterday NEW

What a property the Hard Rock Hotel has created in Punta Cana. This is an all inclusive hotel with so many amenities available to guests you can't help but enjoy yourself. Just let me warn you this place is huge! They do have trams to take you from beach front areas to the main building and casino. If you don't...

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Helpful?
Thank kaslady
New Britain
Reviewed yesterday NEW

Room was beautiful. It would have offered more privacy on an upper floor. Staff was more than accomodating. We spoke fluent Spanish which made communication even easier. Flood was good but not great. Drinking was encouraged and top shelf liquor provided. Casino was nice. Sports Book was great for gambling and watching.

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Helpful?
Thank Ronald J
New York City, New York
Reviewed yesterday NEW

I promised a lot of employees that I would write this review, and although I'm a few months late, I'm sure they won't be upset. First off, anyone writing a bad review about this place is probably high on some drugs to begin with. I took my mom there for her retirement present and if there is a person on...

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Helpful?
2Thank SEXYNALMIGHTY
Stuttgart, Germany
Reviewed yesterday NEW

The Hard Rock Punta Cana is top tier. There were a few things here and there that could of been better (cleaning was a bit on the slacker side), but most everything else was superb. We had a suite with a private butler, and although he slacked a bit too, we still will say that it was a wonderful stay!...

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Helpful?
1Thank Cassandra H
Punta Cana
Reviewed yesterday NEW

We recently returned from celebrating my 40th birthday. There were 5 couples and we had a blast. This resort is huge and there are a variety of restaurants, pools, shops and the spa and gym are great as well. My only regret is not staying longer. The staff are amazing. All friendly, helpful, outgoing, fun, and they LOVE their jobs!...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank zeevo2017
Kings Park, New York
Reviewed yesterday NEW

Food and drink available 24/7!!! Everyone who worked in the resort was very friendly and super accommodating, especially Juan Pina, Victor Gonzales and Jose Carbajal at the Moon Bar. They make the best drinks and shots and will do everything to make it a fun night!!!!

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Helpful?
Thank ldgardenbug
Chester, United Kingdom
Reviewed yesterday NEWvia mobile

Just returned from 7 nights. If your looking for a typical American resort this is it. Good points Loads of different restaurants, big casino, food in general was good. Bad points. Rock royalty not worth the extra. Weather not great, rained most days. Too far to walk and trams in frequent We travelled with Thomas Cook, didn't see the rep...

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Helpful?
Thank moyposs
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 15 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options are available through the resort's nine restaurants, with Simon Mansion & Supper Club by the famed Rock n Roll Chef Kerry Simon, which opened in 2013. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $418 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 On the Beach Hotel in Bavaro
#3 Casino Hotel in Bavaro
#3 Spa Hotel in Bavaro
#4 Luxury Hotel in Bavaro
#4 Top resorts Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travelers.
1,974 questions
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Prairieville, Louisiana
5 months ago

See all questions (1974)

Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor”
 of 5 bubbles RonaldJ306, yesterday | Read review
“Building 4b is centrally located, easy to get to mail lobby, beach/pools.But All room doors are not insulated You can hear everything!.”
 of 5 bubbles ldgardenbug, yesterday | Read review
“I would suggest buildings 4 or 5 as those are center and closest to best pool and lobby straight back from there.”
 of 5 bubbles akasa9, 2 days ago | Read review
“Be specific on how many beds you need or want.”
 of 5 bubbles dmilos79, 3 days ago | Read review
“Building 4B, facing the lagoon”
 of 5 bubbles xcalgal, 4 days ago | Read review
5 of 5
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