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Hard Rock Hotel & Casino Punta Cana

Bookit.com$292*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Hard Rock Hotel & Casino Punta Cana
Hard Rock Hotel & Casino Punta Cana
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24,326 Reviews from our TripAdvisor Community

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Showing 16,652: English reviews
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Chesapeake, Virginia
Reviewed yesterday NEWvia mobile

I recently visited with a group of friends who were being introduced to "Rock Star Royalty" at its best. Luisa, our butler, surpassed our wildest expectations as to service. Our spa experiences were incredible, all of our excursions memorable, and our daily dining amazing. A special shout out to Toro .....the food was excellent and the service top notch. Many...

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Thank Try4birdie
Melbourne Beach, Florida
Reviewed yesterday NEW

This was our second time to this resort and had our adult children and friends. We went 2 years ago and had a good time, we did this time as well but it was really lacking in a consistency of service. The service in most of the restaurants were slow to serve but also found at the Mexican restaurant, they'd...

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Thank gretchencorreia
Reviewed yesterday NEW

A terrific resort ,the service is excellent,the food was delicious,every restaurant had excellent food and service.The rooms were nice room service Excellent Pools and beaches were beautiful,clean,warm.Great excursions Dominican people are very nice,respectful Great Place to visit

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Thank HeidiRizzo
Reviewed 2 days ago NEWvia mobile

Resort and room was exceptional. Food was awful my husband ate at Market buffet late the second night we were there got food poisoning then I ordered room service late Wednesday night and also got food poisoning, needless to say we worried about what to eat the rest of the week. Had massages they we're great!!

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Helpful?
Thank Dyale57
New York City, New York
Reviewed 2 days ago NEW

I was told what a wonderful place the Hard Rock Punta Cana was, how it is ideal for my families and how the restaurants were fantastic, Not so much. The food was ok, Buffets nothing special. Toro steak house had the best service and food in the whole resort. The main pool was exciting and lots of activity for adults,...

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Thank Babs1067
Houston, Texas
Reviewed 2 days ago NEW

We had excellent service since the moment we entered the hotel to the minute we left. Our personal assistant (Laura) was amazing. She was on top of everything and made our stay go very smoothly. The spa was excellent. We had a snorkeling trip that we would totally recommend! Definitely recommend this hotel.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank JonClavell
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey JonClavell, thanks so much for taking the time to share a review about Laura! It's lovely that you made some friends with our Hard Rockers such as Laura, and that her efficiency and friendliness was to your liking! Hopefully we will be able to welcome you back again soon! Rock On! “This Review was responded to on behalf of...

Gallatin, Tennessee
Reviewed 2 days ago NEWvia mobile

David and Marcibel checked us in and they were great explaining the resort... Ilenka gave us a grand welcome and explained more of what to expect and Carlos helped us book some golf and spa packages. This place is amazing. Never a dull moment- unless you want there to be. The kids love the beach and to relax in the...

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Helpful?
Thank kmyerseers
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Thanks for recommending us, kmyerseers! We are pleased to know that your time in our hotel was Rockin’! We are pleased to know that you enjoyed our lovely suites along with our many activities! It would be a pleasure if we can welcome you back again real soon! Rock On! “This Review was responded to on behalf of the General...

Bear, Delaware
Reviewed 2 days ago NEW

A terrific resort. Amenities are endless. The food is terrific. The golf course is excellent. The language barrier is not difficult as most everyone speaks English. The staff goes out of their way to accommodate your every need.

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Helpful?
Thank BCBartlett
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hola BCBartlett, we think you ROCK too! We are so elated to know you liked your suite, the food in our many restaurants and the top shelf service you had! Come and stay with us for another Rockin’ vacay! Rock On!! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”

Reviewed 2 days ago NEW

Had an awesome time at Hard Rock! David and Samuel were amazing butlers and made sure we had a great time celebrating my parents anniversary and my birthday! Israel made sure we had a blast by the pool everyday!

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Thank alex m
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

We’re so pumped to know that you had such a wonderful stay and that you enjoyed our beautiful property, alex m! We want to thank you for the shout out to David and Samuel who made sure you were wanting for nothing! We look forward to seeing you again soon! Rock On! “This Review was responded to on behalf of...

Reviewed 2 days ago NEW

Wonderful resort, clean, lots to do. Special thanks to the wonderful staff, in particular Roquelina from the kids pool! Definitely Paradise! Loved the beach, the pools were clean and great for families. We tried every restaurant, all we very good, especially lived the Japanese hibachi grill.

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1Thank Becky D
General M, General Manager at Hard Rock Hotel & Casino Punta Cana, responded to this review

Hey we loved reading that you had an excellent stay Becky D! We are glad you enjoyed our many pools and the variety in our restaurants! Please come and visit us again as we would love to welcome you back! Rock On! “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta...

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Caribbean Suite (46)
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Central Pool (10)
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Eclipse Pool (10)
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Eden Pool (Adult Only) (17)
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Guitar Pool (14)
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space. ... more   less 

Additional Information about Hard Rock Hotel & Casino Punta Cana

Address: Boulevard Turistico del Este Km.28No.74, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $351 - $801 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel & Casino Punta Cana 4.5*
Number of rooms: 1775
Reservation Options:
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Also Known As:
Hard Rock Hotel And Casino Punta Cana
Moon Palace Hotel
Moon Palace Resort All Inclusive
Hotel Style:
#3 Luxury Hotel in Bavaro
#3 Top resorts Hotel in Bavaro
#3 On the Beach Hotel in Bavaro
#3 Spa Hotel in Bavaro
#3 Casino Hotel in Bavaro
#8 Family Hotel in Bavaro
#9 Romantic Hotel in Bavaro
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Questions & Answers

Here's what travelers have asked, with answers from Hard Rock Hotel & Casino Punta Cana staff and other travelers.
2,277 questions
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Questions? Get answers from Hard Rock Hotel & Casino Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upon checkin- make sure you see a map of where you are placed, huge property”
gretchencorreia, yesterday | Read review
“Be aware to spend more out of pocket for this all inclusive. Everyone wants a tip and service is still very average”
Babs1067, 2 days ago | Read review
“Try to stay as high up as possible. Avoid 1st floor rooms completely.”
BCBartlett, 2 days ago | Read review
“stay on the 4th floor the lower floors smell musty”
  • huge shower, second shower head on the other side
  • view of ocean
  • yup if you read the review you know what this is
  • view from bed
  • hot tub for 2
  • liquor dispenser
  • 3 days later yup still there after telling someone about it
kicknspl, 3 days ago | Read review
“To be closer to lobby stay in any "B" building. To be closer to beach then "A" building.”
ReenaWalia, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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