The Hard Rock In Punta Cana is by far our favorite vacation destination. This facility is spotless, beautiful and a true non-stop ride...I need a vacation from my vacation. The list of the to-do's is a mile long and everyone is exceptionally nice and engaging. My diet was wrecked from all of the delicious foods and the variety of restaurants. This is the true WOW factor. You can't walk 50 feet without some type of food offerings, even at the pool, shopping mall or even outside the casino. We can't wait to go back at Christmas for another visit.

We just returned from a girls trip yesterday. We had a great time at the resort. Had the pleasure of meeting a concierge by the name of Nicodemos. He definitely made our trip more enjoyable and memorable by setting us up with great events and excursions. He also went out of his way to make sure that everything that we needed was handled. I always find the pros/cons list useful so here you go Pros: Rooms were nice and clean Staff was all friendly and very helpful (and all spoke English) The beach area was large and very beautiful Drinks were plentiful and bar locations are everywhere on the resort Pools were fun and lively Dinner options were excellent Lots of shops and activities right on the resort 24 hour room service (all included) Nightly entertainment was good Cons: A lot of services and excursions required cash (no credit cards) Breakfast buffet and lunch options were just ok The beach and pools were quite a distance from most rooms ( trolleys run constantly through the resort, but we found it faster to walk than to wait for one) Water is quite rough on this side of the island Prices for activities/excursions differed with every person that we spoke with

This is a very big resort. Much larger than we typically visit. We don't typically do resorts for families so that was a first for us, but it wasn't an issue. The resort has a a great setup of having things for families, but children weren't running around in every location. If you wanted to have something just adults, you easily could. The food selection was fine. Plan to make reservations for anywhere you want to go for dinner if it isn't a buffet, and do it the first day you arrive because times were very limited for reservations. We had a small group, and still couldn't get decent times. Plenty of pools, very friendly staff, not every bar makes every specialty drink so if you have something you like one day and you pick a different pool or beach location make sure they have the equipment to make the drink you want. We traveled just prior to the COVID19 shut down of the DR and this resort, literally left a day before. The staff all did a great job of supplying extra sanitizer everywhere we went. As said previously, we are more familiar with smaller resorts. We found the beach and pool areas to be a little more dirty than we are used to. In the morning we'd see trash laying on the beach, under chairs etc. They were cleaning but these were things we noticed as we walked around. The room was clean, but we noticed the grounds weren't typical to other resorts we've been. It could be that this resort is so much bigger and that many more people there, hard for staff to keep up. Be ready for the beach salespeople to be coming around trying to sell you goods. They aren't too pushy and most take no just find. They need to make a living. All in all this is a nice resort especially for its close proximity to the airport and for the price we received over the holidays on special.