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Majestic Elegance Punta Cana

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Carr. El Macao - Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
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About

#4 of 40 hotels in Bavaro
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
English, French, Spanish

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
11Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
20319Reviews2370Q+A100Room tips
Traveler rating
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Popular mentions
Monica P wrote a review Yesterday
New York City, New York1 contribution
Majestic has been our families go-to spot for all inclusive vacations, so of course when i got engaged i picked Majestic to host my wedding. As much as we love Majestic we had some issues with our stay. I had about 40 people come to my wedding and about half of them had issues checking in, some of my guest waited almost 2 hours. One of my guest was given a room where people were changing with a baby inside. The service by the pool and restaurants was poor (no matter how much we tipped) we found our selves searching and searching for wait staff and then when we got their attention, they seemed annoyed with us. Several times at the beach buffet we were almost finished eating before someone asked us if we would like a beverage. I went to guest services twice to reserve the two tier beach cabana, they never got back to me after false promise's to call the room, so we never got to rent it. Of course we had amazing interactions with the staff, our housekeeper was spectacular, everyone involved with the wedding from the wedding planner to clean up crew was amazing! Jhunior at the main bar was so helpful! They upgraded our room as the Bride and Groom and threw in a spa day for us! Our wedding went perfectly without any issues and i couldn't be any more thankful! I'm sure the lack of staff is due to covid but it was disappointing as i picked Majestic for their amazing customer service. That being said, I of course will be back for our next family vacation .
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Pay for the swim up, it's always worth it.
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sslowick wrote a review Yesterday
Atlanta, Georgia3 contributions
Great first trip with some obvious disappointments and some truly pleasant surprises. Disappointments were the resort was saving money by not air conditioning restaurants, shops, and snack bars and barely cooking our room. Also, seaweed ruined the ocean water most of the week until the last two days. Food was ok but not great. I think the quality has dropped post covid shutdown in an attempt to save money. Italian was best, then steakhouse then See and Sea. Certain amenities were still closed but not advertised as such prior to booking. Positives- our butler was Mr. Olbis. What a great guy. Super pleasant, helpful, very respectful and always offering assistance. Most importantly, a brand new father! Congrats! Also, Jafressia (spelling?) in the Elegance Club checkin was super and spent time to help us with our room selection. Arturo on the beach was awesome. So friendly and out going. Fun trip for our first time in D.R. Resort overall was nice and clean.
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Date of stay: June 2021Trip type: Traveled as a couple
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Megan wrote a review Yesterday
2 contributions
Great hospitality and views. Butler Orlando checked in everyday to make sure we were okay and if we needed anything. He also gave us a full tour when we arrived. Beautiful beach, rooms, grounds. Buffet food could have been better; all special restaurants were great though.
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Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Bring mosquito spray!
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Response from Customer Care, Other at Majestic Elegance Punta Cana
Responded yesterday
Dear Megan81289, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We are so happy to hear that our team took such great care of you, providing the warm and friendly service that they extend to all of our guests. Thank you for highlighting some of the many wonderful things that together create the unique Majestic Way of Life. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts  
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aBottorff wrote a review Jun 20
2 contributions
We stayed for 9 days at the Majestic Elegance in the Elegance Club (18+ only) and had the greatest time. Everything was always taken care of as an included amenity (aside from laundry, which isn't included). Our butler, Arling, was fantastic and made our stay even easier and more enjoyable. He had all of our information for the day ready to go and made our reservations without any issue or delay; he was even accessible after hours and made sure to check on us after our travel back to the States. So, definitely request Arling as your butler, and tip him (or your other butler) well! The pictures on the site don't entirely do the rooms justice. We were pleasantly surprised at how roomy our place was. We also noticed it was outstandingly clean. It was clear the housekeeping was detail oriented and took their job seriously. We always had fresh towels, sheets, and soap at least once a day. Our room was also on a top floor, which meant a beautiful view at any point during the day. Overall, our stay was the best vacation either of us have ever been on. The staff is friendly, always helpful, and can all speak more than enough english to get by. Be sure to give every restaurant at least one try, we loved each one. The Japanese-style was definitely one of our favorites! If we had any critiques, it would probably be the vendors at the beach and not having a transport from the airport to the resort. It was a small inconvenience and slightly stressful to secure a taxi since neither of us had extensive experience with doing that in a foreign country; so, be sure to have that figured out before you get there. Also, be sure to tip generously, it can make a difference. But, once on-site, we had an amazing time, big thanks to Arling. Thanks for an incredible honeymoon!
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Date of stay: June 2021
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Response from Customer Care, Other at Majestic Elegance Punta Cana
Responded yesterday
Dear aBottorff, First of all congratulations on your recent wedding. We are truly honored that you chose us for your honeymoon celebration. We are grateful for your compliments towards your Elegance Club Experience and the helpfulness and dedication demonstrated by all our teams throughout the resort; it is always our pleasure telling our team that they have exceeded our guest’s expectations. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts
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Kay M wrote a review Jun 20
1 contribution
Enjoyed myself and our butler Victor was the best. He was attentive and handle our needs when asked. Very friendly attitude and made our trip easier for our group to enjoy. Each day he provided and itinerary so we knew what was happening. He is an asset to the resort.
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Date of stay: June 2021Trip type: Traveled with friends
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PRICE RANGE
$179 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
majestic elegance punta cana hotel punta cana, majestic elegance hotel punta cana, punta cana majestic elegance
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
598
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Frequently Asked Questions about Majestic Elegance Punta Cana
Which popular attractions are close to Majestic Elegance Punta Cana?
Nearby attractions include Arena Gorda Beach (0.5 miles), Sky Casino Punta Cana (0.5 miles), and Punta Blanca Mall (0.4 miles).
What are some of the property amenities at Majestic Elegance Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Majestic Elegance Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Majestic Elegance Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Majestic Elegance Punta Cana?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Majestic Elegance Punta Cana?
Conveniently located restaurants include Kukua Beach Club & Restaurant, Restaurant Maiko, and Restaurant Garden Grill.
Are there opportunities to exercise at Majestic Elegance Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Majestic Elegance Punta Cana have an airport shuttle?
Yes, Majestic Elegance Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Majestic Elegance Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Majestic Elegance Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Majestic Elegance Punta Cana?
The staff speaks multiple languages, including English, Spanish, and French.